The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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4.6/5, 79 Reviews
92% Recommended
95% sales valuation accuracy
100% letting valuation accuracy
93% sales fee satisfaction
73% letting fee satisfaction
Richard
Carole
By : 'M'
Services : Letting(As a Owner)
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : SW19
Have dealt with Eddison White for a few years now as they let 3 properties for me locally. The communication in terms of viewings and feedback was excellent and recently secured a new tenancy just 3 days after my previous tenant vacated and at an increased rent. All handled smoothly and fees competitive too. Would recommend.
competitive
Eddisonwhite aims to provide the highest standards of service to all their clients, but to ensure that your interests are safeguarded, we offer the following: If you believe you have a grievance, please write in the first instance to Nicola Eddison at the address below:
Eddisonwhite, 35 Cavendish Road, Colliers Wood, London SW19 2ET.
The grievance will be acknowledged within 3 working days and then investigated thoroughly in accordance with established in-house procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date. Following the conclusion of our in-house review we will write to you with a final written statement.
If you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to the Ombudsman for Estate Agents, Beckett House, 4 Bridge Street, Salisbury SP1 2LX.
Last updated at 5/21/2024, 6:46:56 AM by allAgents
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 95% | 93% | £208,000 | £515,000 |
Lettings | 100% | 73% | £950 | £2,000 |
Eddisonwhite Ltd
34 Christchurch Road, London, Greater London
SW19 2NX
020 8540 9828
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Teddy
By : 'Natalie'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CR4
Teddy and Eddisonwhite have been amazing so far! Teddy showed us two properties last week, he was very helpful and friendly which is always a plus. We made an offer and on Monday it was accepted; we couldn't have hoped for a faster turnout. The comunication has been great, we hope we will be... Read Full Review
Emma
By : 'Holly'
Services : Sales( As a Buyer )
Sold price : £515000
Would you recommend ? : Yes
Postcode : SW19
As FTB's we had a lot of questions, and were very much finding our feet! Emma was wonderful and so patient with us! From enquiring about the property, to viewing and negotiating, Emma was an absolute star and made the process as easy it could be! Highly... Read Full Review
Rhys
By : 'Yvonne'
Services : Sales( As a Buyer )
Sold price : £475000
Would you recommend ? : Yes
Postcode : SW19
Just bought a place in Colliers Wood - thought it would be simple and straightforward. No chain, empty property but it wasn't. If it wasn't for the dedication and long hours from Rhys (Assistant Manager) it probably wouldn't have completed in the 2 months. Rhys was extremely... Read Full Review
JP
By : 'Heather'
Services : Sales( As a Vendor )
Sold price : £240000
Would you recommend ? : Yes
Postcode : SW19
Great estate agents, rented out my flat through them and then they managed the sale for me. The whole team are superb and very knowledgeable of the local area. Special thanks to JP and... Read Full Review
Holly
By : 'Julie'
Services : Letting( As a Owner )
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : SW19
I have just let my property with EddisonWhite Colliers Wood. James (known as JP in the office), found me an excellent tenant within days and Holly dealt very efficiently with the paperwork. All the team at EddisonWhite are friendly and very professional and I will definitely use them... Read Full Review
Rhys
James
By : 'MP'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW19
We recently bought a house from them in Colliers Wood and they were great to deal with, especially Rhys and James who we were handling the purchase. They were extremely communicative throughout the process and always so polite. We would highly recommend... Read Full Review
Rhys
James
By : 'Katherine'
Services : Sales( As a Buyer )
Sold price : £515000
Would you recommend ? : Yes
Postcode : SW19
I purchased a 3-bed house in Colliers Wood in April 2021 and they were excellent to deal with, particularly Rhys and James. They were consistent, clear, calm and easy to get in touch with, and we felt up to date throughout the process. Would happily buy or sell with them... Read Full Review
Rhys
By : 'Ntsiki'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW19
I was looking for the perfect flat within my price range in South West London and Rhys Isaac gave me a very professional, seamless, friendly and timeous experience. I love my new... Read Full Review
Emma
By : 'Caroline'
Services : Sales( As a Vendor )
Sold price : £328000
Would you recommend ? : Yes
Postcode : SW19
Fantastic service from Emma Brundle, who sold our London flat really quickly and was incredibly efficient throughout. Great advice in achieving a high price for our property... Read Full Review
Holly
Stephen
By : 'Kwadjo'
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : No
Postcode : CR4
The worst experience I have ever had with an agency, at the end of the tenancy they will try to worm every last penny from you... Read Full Review
Richard
By : 'Frank'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW17
I was misled and scammed by this agent. I am looking to make contact with other victims so that together we are able to ensure he is held accountable and pays back the money owed to victims. If you too have been a victim please follow the link... Read Full Review
By : Richard Eddison
Aug 22, 2019Sorry Frank, you were not scammed and we take these accusations seriously. If a tenants fail their references we can not rent to them. Sometimes tenants do not give correct information regarding...
Richard
Carole
By : 'M'
Services : Letting( As a Owner )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : SW19
Have dealt with Eddison White for a few years now as they let 3 properties for me locally. The communication in terms of viewings and feedback was excellent and recently secured a new tenancy just 3 days after my previous tenant vacated and at an increased rent. All handled smoothly and fees... Read Full Review
competitive
Matt
By : 'Jo'
Services : Sales( As a Vendor )
Sold price : £335000
Would you recommend ? : Yes
Postcode : SW19
Matt went above and beyond to help us with our sale and purchase. We are really grateful in particular that he stepped in to deal with our sale when another agent jeopardised the transaction. I'm not sure it would of all gone through without Matts help. He's honest, hardworking... Read Full Review
Good
By : 'C'
Services : Letting( As a Owner )
Rent PCM : £950
Would you recommend ? : No
Postcode : SW19
Regular changeover of staff. Messages are not passed on to new staff. Poor communication. They even forgot to advise me that my tenants was moving out until the keys were returned to them. When I asked what compensation they would offer to remedy the situation, they only offer 1% less commission... Read Full Review
By : Richard Eddison
Aug 22, 2019Cynthia, We did make a mistake, admitted responsibility, and reprimanded the staff member as this is not the standard of work we expect. By way of compensation we offered to dramatically reduce our...
By : 'Sarah'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : SW19
All the staff I've spoken to over the phone were great. They made the process and transition very smoothly with ease. They managed my rented property for years and during the sale, they sold it for me at a price that I was very happy... Read Full Review
Fantastic for the service that they provide
Holly
By : 'Charlotte'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW19
Holly has been extremely helpful and professional in all her work managing my tenanted property. Recently, she had to go above and beyond in order to assist in my remortgaging the property and she was courteous and efficient throughout the process, even when things got stressful. I don't... Read Full Review
By : 'SarahG'
Services : Letting( As a Owner )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : SW17
I have been dealing with Eddison White for a long time now and have had no problems with them. They have dealt with queries in a professional and quick manner. I have had my proerty let through them for a long number of years and have always had tenants. There have been no issues with payment... Read Full Review
Average for the industry
By : 'Disgusted'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW19
WORST service from an agency. We have a back log of over 70 emails in the short time we took tenancy...about 50 of those within the first three months...all about maintenance issues that were/are ignored, forgotten about, presumable deemed as unimportant, etc. We constantly need to repeat... Read Full Review
Waste of money
Matt
Holly
By : 'STAY'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : No
Postcode : SW19
Turned up to view a property for Let and current tenant had not been informed we were coming however kindly let us in as the agent was late. When the agent turned up he proceeded to have an argument with the current tenant in front of us. We signed up to the tenancy explaining bad credit ratings... Read Full Review
£400 NON REFUNDABLE FEES which were not earned in my opinion.
Matt
James
By : 'C'
Services : Sales( As a Vendor )
Sold price : £335000
Would you recommend ? : Yes
Postcode : SW19
An excellent local estate agent. They handled my sale efficiently, and were always quick to respond whenever I made contact. They spent many days chasing solicitors, and remained friendly and professional throughout. 100% would recommend... Read Full Review
Competitive fees. The lowest fee that I was quoted locally.