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The UK's Largest Customer Review Website for the Property Industry
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4.3/5, 92 Reviews
85% Recommended
86% letting valuation accuracy
90% letting fee satisfaction
Jonathan
By : 'Brett'
Services : Letting(As a Tenant)
Rent PCM : £535
Would you recommend ? : No
Postcode : SO15
I was renting with them for 1 1/2 years and the only way to get them to do anything was to get to the point of threatening them with legal action for negligence. When I moved in there were faulty electrics, a fridge freezer in the back garden and other faults with the property, which they stated they would fix before I moved in. They told me every time I called they would fix it and after 5 months asked me what I meant about the fridge freezer being in the back garden. It took 10 months to be sorted only after threatening legal action. They take ridiculous fees for the smallest of jobs (such as a reference for next landlord costs £30). They do not aim to aid the tenant in any way and the customer service is more than lacking. I would recommend going through a different agency or to be prepared to fight for any issues to be fixed and for the deposit to be returned.
Tenant Link
19 London Road, Southampton, Hampshire
SO15 2AE
02380366555
For all complaints, please post to: Office Manager 19 London Road Southampton SO15 2AE or email the Office Manager on: lettings@tenantlink.co.uk
Last updated at 3/21/2023, 4:36:43 AM by allAgents
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
24 | 0 | 49 | 11 | 0 | 0 | 1 | 0 | 3 | 4 |
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Letting | 86% | 90.00% | £300 | £2,210 |
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
By : 'Rana'
Branch : Southampton, 19 London Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SO40
Tenantlink real estate agency gave me an appointment to view a property on Monday at 3:00 PM. I bought an expensive train ticket from Durham in the north to Southampton in the south just to see this property, and I adjusted my annual leave accordingly. Today, while browsing the site for ... Read Full Review
By : 'Notmyname'
Branch : Southampton, 19 London Road
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £850
Would you recommend ? : No
Postcode : SO16
Denied to have a viewing unless I can already provide a guarantor. Just because I am on probationary period in my new job after having to move home from abroad (I spent a year in Spain teaching in in an international school) to attend to health matters in our immediate family. Both my husband and I ... Read Full Review
By : 'Chris'
Branch : Southampton, 19 London Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SO15
I have lived this rented apartment for yearly one year now, and it's been an amazing experience with Tenant link I must say. They're very professional, and attentive to tenant's needs, especially with urgent maintenance services. I would recommend them for ... Read Full Review
Jonathan
Jacky
By : 'Anne'
Branch : Southampton, 19 London Road
Services : Surveying
Would you recommend ? : Yes
Postcode : SO32
I have been a contractor for Tenant Link for a few years and find them a very professional company. I receive regular work and prompt payment of invoices. Also it is good to go to properties where the tenants are very happy with the service they receive from the ... Read Full Review
Jonathan
By : 'Ranjeet'
Branch : Southampton, 19 London Road
Services : Letting( As a Owner )
Rent PCM : £180000
Would you recommend ? : Yes
Postcode : SO17
we use several agents in southampton - we own varous proeprties all over the south and hence use more than one agent. but i can say without any hesitation that Tenant Link provide the best service for ourselves as major landlords and for our clients (from students to families and working ... Read Full Review
Jonathan
By : 'Brett'
Branch : Southampton, 19 London Road
Services : Letting( As a Tenant )
Rent PCM : £535
Would you recommend ? : No
Postcode : SO15
I was renting with them for 1 1/2 years and the only way to get them to do anything was to get to the point of threatening them with legal action for negligence. When I moved in there were faulty electrics, a fridge freezer in the back garden and other faults with the property, which they ... Read Full Review
Sunday
By : 'Vaughan'
Branch : Southampton, 19 London Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SO15
Very efficient and very helpful in sorting things out for me in a short period of time. 10/10 would ... Read Full Review
Good
Sunday
By : 'Gurmit'
Branch : Southampton, 19 London Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SO17
Very well spoken and overall helpful impressive I will definitely recommend him to others. Successfully rented my house to tenants so great ... Read Full Review
Good
Sunday
By : 'Ken'
Branch : Southampton, 19 London Road
Services : Letting( As a Tenant )
Rent PCM : £525
Would you recommend ? : Yes
Postcode : SO17
I was desperate to look for housing and he provide multiple options for me. More importantly he go through everything in detail as I am renting a place for the first ... Read Full Review
Low agent fee, agent with passion and good attitude.
Sunday
By : 'Ross'
Branch : Southampton, 19 London Road
Services : Letting( As a Tenant )
Rent PCM : £1785
Would you recommend ? : Yes
Postcode : SO15
Having looked all over for a house for our 2nd year at Uni we turned to Tennant link. They are professional and took us around a few houses until we found what we wanted. Paperwork is easy to complete and they re more than happy to answer any of the questions we ... Read Full Review
Agent fees are low.
Sunday
By : 'Holly'
Branch : Southampton, 19 London Road
Services : Letting( As a Tenant )
Rent PCM : £350
Would you recommend ? : Yes
Postcode : S
Sunday was really helpful, really friendly and made the viewing process easy. He represents the company very well. However, other members of staff did not have the same patience as ... Read Full Review
Sunday
By : 'Ana'
Branch : Southampton, 19 London Road
Services : Letting( As a Tenant )
Rent PCM : £350
Would you recommend ? : Yes
Postcode : S
Willing to answer every question, including the less obvious ones with patience and understanding that this was our first time renting a property. Always available to be contacted. I look forward to the year ahead with him as a ... Read Full Review
Sunday
Janine
By : 'Philip'
Branch : Southampton, 19 London Road
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : Yes
Postcode : SO15
Since offering me a property to live in, Sunday has been extremely helpful in the services I have required. If anything goes wrong, I know I can rely on him to fix the problem with ... Read Full Review
good
Sunday
By : 'N'
Branch : Southampton, 19 London Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SO15
Sunday was very helpful, professional and courteous. He knew what he was doing and kept us in the loop with ... Read Full Review
Good
By : 'Ssalter'
Branch : Southampton, 19 London Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SO14
The overall experience was very good and the staff were very helpful in finding us our ideal property in the short amount of time we ... Read Full Review
Sunday
By : 'Angel'
Branch : Southampton, 19 London Road
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : SO17
Mr. Oshikoya was very polite and professional. Pricing and fees were well informed. The viewing appointment was easy to be agreed. Telephone contact was constant during the renting process. He explained all the requirements to me in a very detailed and patient way. Some forms could be very annoying ... Read Full Review
Good.
Sunday
By : 'Jack'
Branch : Southampton, 19 London Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SO15
I have again had a pleasant experience with tenant link and Sunday in particular. I have been well informed of pricing and contract details throughout. Sunday has also provided an excellent customer service by always being polite and ... Read Full Review
Good
Sunday
By : 'Matthew'
Branch : Southampton, 19 London Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SO15
I felt that the experience with tenant link has been overall very good. The communication between myself and tenant link has been good. As they were easy to get hold off as they fine with telephone calls or arranging times to meet. The overall process was explained very ... Read Full Review
Sunday
By : 'Matthew'
Branch : Southampton, 19 London Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SO15
I felt that the experience with tenant link has been overall very good. The communication between myself and tenant link has been good. As they were easy to get hold off as they fine with telephone calls or arranging times to meet. The overall process was explained very ... Read Full Review
Sunday
By : 'Philip'
Branch : Southampton, 19 London Road
Services : Letting( As a Owner )
Rent PCM : £725
Would you recommend ? : Yes
Postcode : SO14
Very efficient service and rapid sorting out of the flat secured a tenant with minimal time when the flat was unoccupied. ... Read Full Review
Reasonable