The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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By : 'Aikaterini'
Services : Letting(As a Tenant)
Rent PCM : £1010
Would you recommend ? : No
Postcode : M16
Have moved out since June and still haven't got my deposit back. They are trying to keep a massive amount of our deposit for nonexisting damages. Luckily enough we have evidence to state the opposite. Have opened a dispute with them. No wonder it's only 1,2 stars. The people only reply to emails when they want money but when it comes to returning they are the worst. They also are really bad with the maintenance, it would take them ages to come and fix something in the property and in some cases we have been completely ignored! When we are trying to ring in order to ask some questions they never have answers, they never give the manager's details and always blaming things on the account's team which we are pretty sure doesn't exist as it is only themselves behind it all. Most times the staff is also horrible on the phone so it's pointless to even ring! I have emailed multiple times to ask about their complaints form and they of course ignored me. Hopefully won't have to deal with them for any more longer!
Pulse Property Management Ltd
Level 4, Room 3 Empress Business Centre, 380 Chester Road, Manchester, Greater Manchester
M16 9EA
01618729059
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Letting | 0% | 47.00% | £350 | £1,200 |
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
0 | 0 | 4 | 19 | 0 | 0 | 0 | 0 | 0 | 0 |
£162 pw | £699 pcm
2 Bedroom Apartment House to Rent - Great Location and Amazing Transport, Car, Bike and Tram
£129 pw | £555 pcm
1 Bedroom Apartment House to Rent - 106A, Barton Road, Stretford - Working Professionals Only
£145 pw | £625 pcm
3 Bedroom Terreced House to Rent - Mizpah Street, Burnley
£660 pw | £2860 pcm
7 Bedroom House Share House to Rent - ALL BILLS INCLUDED - Great Western Street, Rusholme just a short walk from Oxford Road & Universities
By : 'Fraud'
Branch : Manchester, Level 4, Room 3 Empress Business Centre, 380 Chester Road
Services : Letting( As a Tenant )
Rent PCM : £560
Would you recommend ? : No
Postcode : M16
Who given them license for renting and all third class service. Rude always no one help any time. I will complain about them in court ... Read Full Review
By : 'Unfortunate'
Branch : Manchester, Level 4, Room 3 Empress Business Centre, 380 Chester Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : M14
Think again before you go with this lot. Worst agency in Manchester by a country mile. As many of the other reviews have indicated, Pulse are essentially crooks masquerading as a letting agency. They were prompt and seemed competent in email correspondence until the contract was signed, then ... Read Full Review
Costi
By : 'mke1234'
Branch : Manchester, Level 4, Room 3 Empress Business Centre, 380 Chester Road
Services : Letting( As a Tenant )
Rent PCM : £625
Would you recommend ? : No
Postcode : M20
Do not rent with this company! Like the other reviewers on this site, I have found Pulse Property Management an awful company to deal with. When something is broken or an issue, it is impossible to get a reply or support from them. However they are quick to issue you with charges or other ... Read Full Review
By : 'JT'
Branch : Manchester, Level 4, Room 3 Empress Business Centre, 380 Chester Road
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : No
Postcode : M4
Like every estate agent you come across online - it's usually poor ratings because people don't tend to leave reviews when they're happy with the service provided. We thought this would be the case so took a chance with Pulse Property ltd I'm warning you now, ... Read Full Review
By : 'Lauren'
Branch : Manchester, Level 4, Room 3 Empress Business Centre, 380 Chester Road
Services : Letting( As a Tenant )
Rent PCM : £350
Would you recommend ? : No
Postcode : M14
I'd give 0 stars if I could. Moved into a room in a shared house in Rushome in 2013, when moving out, didn't get my deposit back, tried getting in touch multiple times but they just ignore calls and emails. Same happened to a girl who moved out after me, she didn't get anything ... Read Full Review
By : 'Aikaterini'
Branch : Manchester, Level 4, Room 3 Empress Business Centre, 380 Chester Road
Services : Letting( As a Tenant )
Rent PCM : £1010
Would you recommend ? : No
Postcode : M16
Have moved out since June and still haven't got my deposit back. They are trying to keep a massive amount of our deposit for nonexisting damages. Luckily enough we have evidence to state the opposite. Have opened a dispute with them. No wonder it's only 1,2 stars. The people only reply ... Read Full Review
By : 'Michael'
Branch : Manchester, Level 4, Room 3 Empress Business Centre, 380 Chester Road
Services : Letting( As a Tenant )
Rent PCM : £425
Would you recommend ? : No
Postcode : HARR
I lived at Harry Lord House 120 Humphrey road between August 2017 and August 2018. The living experience there was a nightmare. People at the premises are very unfriendly, the agency never responds to emails and phone requests (never repairs anything), the fire alarm is triggered off in the night ... Read Full Review
Very bad.
By : E and K
Sep 10, 2020Where do i start with this agency.. They're ignorant. They don't answer emails until they want money from you. They never replace broken items. (been asking for a new hoover for 8 months and...
By : 'Joe'
Branch : Manchester, Level 4, Room 3 Empress Business Centre, 380 Chester Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : M14
This is by far, THE WORST, housing agent I've come across. Everything that every reviewer say here is true. First of all, THEY KEPT BEING EVASIVE. One of the biggest problem i've had with them is that THEY DON'T REPLY TO YOUR EMAIL. It's not a matter of they take LONG to reply ... Read Full Review
its quite average.
By : 'Jezor'
Branch : Manchester, Level 4, Room 3 Empress Business Centre, 380 Chester Road
Services : Letting( As a Tenant )
Rent PCM : £450
Would you recommend ? : No
Postcode : M14
I've been renting from them for less than two months, and already had so many issues... They have failed to pay gas bills on multiple occasions (mind you, all bills are "included"), resulting in me and my housemate sleeping and waking up in the cold. They even opened the door for us ... Read Full Review
You pay only one price, so it's super simple to figure out how much you need
By : 'Venkat'
Branch : Manchester, Level 4, Room 3 Empress Business Centre, 380 Chester Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M169
I have stayed @ Harry Lord House in Humprey Road from September'16 to January'17. The stay was fantastic. The room was neat and tidy when I got handover of it. The staff were very supportive and helpful. Bath rooms/Kitchen/Common room were so good. of course, as it is a shared accommodation, it is ... Read Full Review
Good
By : 'Sam'
Branch : Manchester, Level 4, Room 3 Empress Business Centre, 380 Chester Road
Services : Letting( As a Tenant )
Rent PCM : £500
Would you recommend ? : No
Postcode : M16
To contact, they operate like a call centre, with rude staff who deny issues and blame tennants. They are evasive with information and appear busy avoiding costs and charging for their time while claiming it is a not for profit service, but this does not mean an efficient job is being done. Staff ... Read Full Review
About 150 is non refundable right from the start and I understand that they will likely be hitting me for exiating damage which they do not acknowledge or fix but will charge us for repeatedly.
Seb
By : 'Mikethecat'
Branch : Manchester, Level 4, Room 3 Empress Business Centre, 380 Chester Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M16
Looked at reviews and took a chance. I am surprised as the other tenants did not have any issues in the flat. Started my Uni placement and needed to focus. What was interesting was everything was upfront and the pics matched the viewing. Moved in late on Sunday all seems good. Inventory ... Read Full Review
Not much - more automation of forms. I like the inventory and pics , my depsoit info upfront was reasuring and not pressured to sign. I did lot of viewing with others and took a chance
Malcom
By : 'Emma'
Branch : Manchester, Level 4, Room 3 Empress Business Centre, 380 Chester Road
Services : Letting( As a Tenant )
Rent PCM : £625
Would you recommend ? : Yes
Postcode : M20
Having graduated and got my first job, I needed a place rapid. I even got an aiport collection as I am from Amsterdam. Very clean and clear unlike other company that wanted to add ... Read Full Review
Fees - everyone in UK wants fees. At least I have a heading for what they are and how much
By : 'Uni'
Branch : Manchester, Level 4, Room 3 Empress Business Centre, 380 Chester Road
Services : Letting( As a Tenant )
Rent PCM : £420
Would you recommend ? : Yes
Postcode : M14
I stayed in a house and was pleased, house was indeed clean and tidy and check-in last week. Has some apprehensions but I think I have done well and would come again once my 6 months is up with my ... Read Full Review
Everything was explained in the next steps pack - all prices fixed to my needs
By : 'Grrrrrr'
Branch : Manchester, Level 4, Room 3 Empress Business Centre, 380 Chester Road
Services : Letting( As a Tenant )
Rent PCM : £400
Would you recommend ? : No
Postcode : M14
Extortionate. Generally, poor. Hidden fees include a 100pound agency fee, 55pound deposit protection and a 50 pound non-negotiable cleaning fee. My stay at the property was a mediocre experience. 3 lights went out during my stay, there was a leak in the kitchen floor every morning and to top ... Read Full Review
Horrendous
By : 'Tina'
Branch : Manchester, Level 4, Room 3 Empress Business Centre, 380 Chester Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : M16
WHAT * IS GOING on with that "agency" !!!! They don't fix the mailbox or at least give us the key for the box at the opposite side of the building as no one is dropping mail at the entrance. People are awaiting very important mails. They don't care at all about that and tell plenty of ... Read Full Review
They lack of kindness and respect to their customer, having a bright smile only at the very first moment when showing the room and when signing a contract....PLEASE STAY AWAY from them !
By : 'Tether'
Branch : Manchester, Level 4, Room 3 Empress Business Centre, 380 Chester Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : M16
After renting at Harry Lord House, I agree with other comments. Pulse charged me for broken items that were not my fault whatsoever. They also charged me cleaning charges because of other housemates. Their 'we charge everyone' even if not your fault results in a horrible living atmosphere as ... Read Full Review
By : 'Sasi'
Branch : Manchester, Level 4, Room 3 Empress Business Centre, 380 Chester Road
Services : Letting( As a Tenant )
Rent PCM : £400
Would you recommend ? : No
Postcode : M16
Totally unprofessional Agency!! They took ages to return the deposit. Office staff never co-operate. I can say useless. I don't recommend this to anybody!! Beware of non refundable admin ... Read Full Review
1. They should have returned the referral bonus £25 2. They should have returned the deposit as per agreed terms & conditions i.e. 14 days. They took more than 3 months. 3. They should respond to emails promptly... they never respond at ALL. 4. The inventory check should have done in the presence of the tenant. They write whatever they want after the Tenant left. 5. They should lower the admin fee amount as they never show interest on the admin work at all.
Unprofessional Agents!! No need to comment more than that...
By : 'Emily'
Branch : Manchester, Level 4, Room 3 Empress Business Centre, 380 Chester Road
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : No
Postcode : M4
I have had the same experience of everyone else. I live din a rented property for 4 years, in that time the service was appalling. We had flooding over Christmas due to a leaking roof and it took 4 months to get it repaired and a further 11 months to redecorate the damage. I moved out at the end ... Read Full Review
By : 'Teay'
Branch : Manchester, Level 4, Room 3 Empress Business Centre, 380 Chester Road
Services : Letting( As a Tenant )
Rent PCM : £500
Would you recommend ? : No
Postcode : M16
Worst experience that I had during my stay in Manchester. Same situation with other friends here. They refused to return the deposit and keep postponing the time. We are planning to prepare some legal document for our reimbursement of deposit. Seriously, this is totally waste our ... Read Full Review
Worst service provided by this agent company. Totally not recommended.
The room condition was ok. But the service is worst.