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The UK's Largest Customer Review Website for the Property Industry
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4.9/5, 54 Reviews
100% Recommended
94% sales valuation accuracy
0% letting valuation accuracy
98% sales fee satisfaction
0% letting fee satisfaction
Geraldine
By : 'Christine'
Services : Sales(As a Buyer)
Sold price : £215000
Would you recommend ? : Yes
Postcode : BB6
As a purchaser, I found Mortimers Estate agency staff both at Clitheroe but particularly Whalley staff extremely professional, offering appropriate and timely advice and support. They were always willing to give their guidance on all matters and should My telephone call be redirected to the Clitheroe branch the professionalism was always the same. U can not fault the dedicated knowledgeable teams. Geraldine Rourke at the Whalley branch particularly is second to none in all her dealings. She made contact and support over and above that expected.
By : Geraldine O\'Rourke
Nov 12, 2019Many thanks Chris for taking the time to leave me such a wonderful review, it was always a pleasure to help with your queries and also frustrations as you were always so positive. I hope you will be very happy in your new home and I wish you all the very best for the future.
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Last updated at 9/29/2017, 9:45:05 AM by allAgents
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Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 94% | 98% | £125,000 | £750,000 |
Lettings | 0% | 0% | £0 | £0 |
Mortimers Estate Agents
39 King Street, Whalley, Lancashire
BB7 9SP
01254 825556
Jason
Joy
By : 'ah'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BB6
We received excellent service from Jason, Joy and the team in Whalley. They were always prompt and friendly and I felt they were really trying to help in every way... Read Full Review
good
Geraldine
By : 'Lorna'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : HG2
Since the day we saw this properly hit Rightmove we knew we wanted it and we really appreciate the kindness, help and care taken by Mortimers in helping us purchase it. Geraldine in particular has been nothing shy of amazing and generous with her time over a long 6 month purchase of our dream home. ... Read Full Review
Geraldine
By : 'Laura'
Services : Sales( As a Buyer )
Sold price : £175000
Would you recommend ? : Yes
Postcode : BB6
Geraldine gave us outstanding service and was very helpful in the purchase of our new home, she always rang back if we needed an update and tried to find out information for... Read Full Review
Edward
Geraldine
By : 'Heather'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BB12
I will always highly recommend Mortimer's estate agents in the future to any friends or family. There customer service is paramount and needles to say they always had my best interest at heart. Unfortunately the property I have just sold did take 2 years to sell but sometimes that's... Read Full Review
Geraldine
By : 'David'
Services : Sales( As a Vendor )
Sold price : £125000
Would you recommend ? : Yes
Postcode : BB7
Very professional and good efficient communication. Geraldine did a splendid job of updating us on progress. Pleasure doing business with... Read Full Review
By : Geraldine O\'Rourke
Mar 24, 2020Many thanks for your review David it was a pleasure to deal with the sale of your property and i wish you all the very best for the...
Geraldine
Edward
By : 'BETHANY'
Services : Sales( As a Buyer )
Sold price : £175000
Would you recommend ? : Yes
Postcode : BB7
Mortimers have been extremely helpful and efficient, Ed, Geraldine and Matt went above and beyond for me making my house buying process as smooth as... Read Full Review
By : Geraldine O\'Rourke
Dec 23, 2019Many thanks for your kind review Bethany we would like to wish you every happiness in your new...
Geraldine
Edward
By : 'Elspeth'
Services : Sales( As a Vendor )
Sold price : £385000
Would you recommend ? : Yes
Postcode : BB6
Geraldine has been an absolute star throughout the process - efficient, calm and ever client focussed, she has helped the move to be as stress free as possible. Ed Snowden is brilliant at what he does, taking care of the process and offering excellent advice in a professional, pragmatic and... Read Full Review
By : Edward Snowden
Dec 18, 2019Both Geraldine and I thank you for taking the time to post this review - moving house can often be a stressful process and our aim is to alleviate as much of the strain as possible and to give...
By : 'Paul'
Services : Sales( As a Vendor )
Sold price : £154000
Would you recommend ? : Yes
Postcode : BB7
This is the third time we have either bought or sold a house with Mortimers, either using Whalley or Gt Harwood office. We have used other estate agents prior to this and one or two of them we would avoid - so going back to Mortimers speaks for... Read Full Review
By : Edward Snowden
Dec 16, 2019Thank you for taking the time to post this review. We really do appreciate you coming back to use us time and again - we aim to provide a fantastic service every time. Wishing you both the very best...
Geraldine
Edward
By : 'Luke'
Services : Sales( As a Vendor )
Sold price : £168000
Would you recommend ? : Yes
Postcode : BB7
Overall a great & professional service. I would highly recommend Mortimers! Both Ed & Geraldine have provided an outstanding service. I will be back to use Mortimers for my next... Read Full Review
By : Geraldine O\'Rourke
Dec 16, 2019Thank you for the kind words we would like to wish you all the very best for the future and look forward to working with you again at some...
Geraldine
By : 'Chelsea'
Services : Sales( As a Buyer )
Sold price : £154000
Would you recommend ? : Yes
Postcode : BB7
Friendly, professional staff who go above and beyond. The sale of the house went through quickly thanks to staff pushing solicitors into working quicker. Would 100%... Read Full Review
By : Geraldine O Rourke
Dec 11, 2019Hi Adam & Chelsea, We always try our very best to help hurry things along and provide excellent customer service. Enjoy your first Christmas in your new home and I hope you'll both be very...
Geraldine
Julie
By : 'John'
Services : Other
Sold price : £490000
Would you recommend ? : Yes
Postcode : BB12
Excellent service and back up by Geraldine at Mortimers in Whalley, when we bought a house being sold by them. Personal and professional in all our dealings and we felt she was supporting us even though she was technically working for the seller. Julie was also very helpful when we had the second... Read Full Review
By : Geraldine O Rourke
Dec 10, 2019Many thanks for your very kind review Mr Clegg I would like to wish you and your wife all the very best in your new...
Edward
Geraldine
By : 'Andrew'
Services : Sales( As a Vendor )
Sold price : £363
Would you recommend ? : Yes
Postcode : BB6
Excellent service throughout. Thank you. It made Mum's move after 45 years in the same house as painless as... Read Full Review
By : Geraldine O\'Rourke
Nov 29, 2019Thanks Andrew for your very kind review, we aim to deliver exceptional service to all of our clients on every occasion. We wish your mum all the very best with her onward...
Geraldine
By : 'Suzy'
Services : Sales( As a Buyer )
Sold price : £363000
Would you recommend ? : Yes
Postcode : BB6
Very very helpful and understanding to our tricky situation. Very good communication skills. All queries were dealt with promptly. Without this it would have made our situation much more... Read Full Review
By : Geraldine O\'Rourke
Nov 26, 2019Hi Suzy, Many thanks for taking the time to leave a review for me, it was certainly a tight schedule but keeping on top of the progress has helped it to come to a quicker conclusion. I hope you...
Geraldine
By : 'Elizabeth'
Services : Sales( As a Vendor )
Sold price : £490000
Would you recommend ? : Yes
Postcode : BB12
A huge thank you to Geraldine at the Whalley branch for working so hard .. She kept us informed every step of the way. We’d highly recommend Mortimers for selling your... Read Full Review
By : Geraldine O\'Rourke
Nov 26, 2019Many thanks for your lovely review Elizabeth, i would like to wish you and your husband all the very best for the future and i hope you will be very happy in your new...
Geraldine
Edward
By : 'H'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BB7
Thank you very much to Geraldine and her team at Mortimers Whalley, they have been so helpful and supportive in the purchase of my first home. From Edward who showed me around on the first day to Geraldine who has been a great support and help in all aspects of the purchase - thank... Read Full Review
By : Geraldine O\'Rourke
Nov 15, 2019Many thanks for your comments it was a pleasure to help you secure your home and I hope you will be very happy...
Geraldine
By : 'Christine'
Services : Sales( As a Buyer )
Sold price : £215000
Would you recommend ? : Yes
Postcode : BB6
As a purchaser, I found Mortimers Estate agency staff both at Clitheroe but particularly Whalley staff extremely professional, offering appropriate and timely advice and support. They were always willing to give their guidance on all matters and should My telephone call be redirected to the... Read Full Review
By : Geraldine O\'Rourke
Nov 12, 2019Many thanks Chris for taking the time to leave me such a wonderful review, it was always a pleasure to help with your queries and also frustrations as you were always so positive. I hope you will be ...
Geraldine
By : 'Caroline'
Services : Sales( As a Vendor )
Sold price : £660000
Would you recommend ? : Yes
Postcode : BB7
Geraldine is very organised and knowledgeable. She always kept me informed on progress. It is the best interaction I have ever had with an estate agent and I have bought and sold many... Read Full Review
By : Geraldine O Rourke
Nov 4, 2019Many thanks for your very kind comments Caroline, I would like to wish your mum every happiness in her new...
Geraldine
By : 'Vanessa'
Services : Sales( As a Vendor )
Sold price : £18000
Would you recommend ? : Yes
Postcode : BB6
We were very happy with the service from Mortimers on the sale of our property. We would recommend them to other sellers and would use their services again in future. We were always kept up to date throughout the process of the sale and Geraldine was always very responsive. Overall we had a great... Read Full Review
By : Geraldine O\'Rourke
Oct 25, 2019Many thanks for your very kind review Vanessa, its always nice to hear that our customer service is so good as we do strive very hard for all our vendors. Good luck with the wedding preparations and ...
Geraldine
By : 'Sue'
Services : Sales( As a Buyer )
Sold price : £136000
Would you recommend ? : Yes
Postcode : BB7
I have recently purchased an apartment through the Whalley office of Mortimers and have been most impressed with their impressive service and great attitude with nothing being too much trouble. Geraldine O'Rourke has been exceptional and helpful with regular up dates and keeping in touch with ... Read Full Review
By : Geraldine O Rourke
Oct 17, 2019Hi Sue, Many thanks for your very kind review, it was a pleasure to firstly meet you and then to deal with the purchase for you. We look forward to dealing with you in the future via the rental...
Geraldine
By : 'S'
Services : Sales( As a Vendor )
Sold price : £247000
Would you recommend ? : Yes
Postcode : BB6
Thank you to Mortimers who guided us through the selling of our parents home. Geraldine was supportive throughout the whole sale and was prompt with any queries we may have... Read Full Review
By : Geraldine O\'Rourke
Sep 6, 2019Thank you for your kind review, i'm sure its been a roller coaster of emotions for you and I would like to wish you all the very best for the...