On any valuation that takes place through Shortland Horne we will provide detailed evidence of how we have come to our honest and realistic sale price figure. We will leave you with a detailed information pack that will show you recently sold and completed properties and what properties are currently on the open m
arket in your area. We will also discuss what a bespoke package we can offer for you and your property.
By : 'eshiad' Services : Sales(As a Buyer) Would you recommend ? : Yes Postcode : CV2
Dec 6, 2019
People found this helpful0
Thank you shorthand horne for helping e buy my first home, i had many viewings you and team are very good.
Mr Daniel helped us out alot and also thank you to Laura shortland, very good agents
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By : 'Ben' Services : Sales( As a Vendor ) Sold price : £175000 Would you recommend ? : Yes Postcode : CV1
May 28, 2022
People found this helpful0
After taking on our case part way through, so obviously having a lot of catching up with/learning the ins and outs of, our position. Jade did her utmost at every juncture to help us meet our goal. Thanks so much Jade, and all the best for the future. Ben, Sarah and Joey, formerly of ? 10 St... Read Full Review
Ben Hurleston said about Shortland Horne Estate Agents
Services : Sales( As a Vendor )Date: 28th May 2022
After taking on our case part way through, so obviously having a lot of catching up with/learning the ins and outs of, our position. Jade did her utmost at every juncture to help us meet our goal. Thanks so much Jade, and all the best for the future. Ben, Sarah and Joey, formerly of ? 10 St Paul's Rd.
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Poor agency, poor landlords, ...
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1 Star Review
By : 'T' Services : Letting( As a Tenant ) Would you recommend ? : No Postcode : CV4
May 22, 2022
People found this helpful2
DO NOT RENT FROM THIS AGENCY!
We've had several issues with the property, false advertisement, poor communication, bad landlord!
Heed my... Read Full Review
Services : Letting( As a Tenant )Date: 22nd May 2022
DO NOT RENT FROM THIS AGENCY! We've had several issues with the property, false advertisement, poor communication, bad landlord! Heed my warning!
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5 Star Review
Aaron
Linda
By : 'Adam' Services : Sales( As a Vendor ) Sold price : £217000 Would you recommend ? : Yes Postcode : CV6
May 20, 2022
People found this helpful0
Such an out standing service from the team from Shortland Horne.
From start to finish we had full and clear understanding of each stage of the sale of our house. With a special thanks to Aaron Dreelan and especially Linda Collins part of the after sales team, who was always happy to help and... Read Full Review
Adam Jobes said about Shortland Horne Estate Agents
Services : Sales( As a Vendor )Date: 20th May 2022
Such an out standing service from the team from Shortland Horne. From start to finish we had full and clear understanding of each stage of the sale of our house. With a special thanks to Aaron Dreelan and especially Linda Collins part of the after sales team, who was always happy to help and provided a remarkable service to help is through the sale. I would 100% recommend the company for the service they provide throughout the Coventry area.
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Excellent customer service ...
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5 Star Review
Linda
By : 'Sue' Services : Sales( As a Vendor ) Sold price : £287000 Would you recommend ? : Yes Postcode : CV3
Apr 9, 2022
People found this helpful0
Excellent customer service from Shortland Horne. Special thanks to Linda Collins who supported us throughout the sale of our house, kept us updated with regular phone calls and always happy to answer any questions we had. Thank... Read Full Review
Sue Mullaley said about Shortland Horne Estate Agents
Services : Sales( As a Vendor )Date: 9th Apr 2022
Excellent customer service from Shortland Horne. Special thanks to Linda Collins who supported us throughout the sale of our house, kept us updated with regular phone calls and always happy to answer any questions we had. Thank you.
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Thank you for your help. ...
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5 Star Review
Andy
By : 'Clare' Services : Online Auctions Sold price : £740000 Would you recommend ? : Yes Postcode : CV2
Mar 30, 2022
People found this helpful0
Thank you for your help. Andy introduced me to a developer who quickly bought our site. Andy was always available to help at every... Read Full Review
Thank you for your help. Andy introduced me to a developer who quickly bought our site. Andy was always available to help at every step.
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Amazing service from ...
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5 Star Review
Linda
By : 'MERVE' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : CV6
Feb 1, 2022
People found this helpful0
Amazing service from Shortland Horne, Linda Collins was very supportive and gave excellent advices throughout the purchase of the property, definitely the best agent and the best person to work... Read Full Review
MERVE ULAS said about Shortland Horne Estate Agents
Services : Sales( As a Buyer )Date: 1st Feb 2022
Amazing service from Shortland Horne, Linda Collins was very supportive and gave excellent advices throughout the purchase of the property, definitely the best agent and the best person to work with.
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I shortlisted a selection of ...
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5 Star Review
Linda
Laura
By : 'jason_chauhan25@hotmail.com' Services : Sales( As a Vendor ) Sold price : £157000 Would you recommend ? : Yes Postcode : CV6
Dec 16, 2021
People found this helpful0
I shortlisted a selection of estate agents in Coventry to list my property. I was searching for an agent who took the time to listen to my needs, give a realistic valuation based on evidence and a marketing strategy that would ensure a sale and of course a fair fee. Throughout the selected estate... Read Full Review
jason_chauhan25@hotmail.com said about Shortland Horne Estate Agents
Services : Sales( As a Vendor )Date: 16th Dec 2021
I shortlisted a selection of estate agents in Coventry to list my property. I was searching for an agent who took the time to listen to my needs, give a realistic valuation based on evidence and a marketing strategy that would ensure a sale and of course a fair fee. Throughout the selected estate agents, I was impressed by the Valuer - Aaron, representing Shortland Horne. He ticked all the boxes that I was looking for and gave me confidence to instruct them as my agent. The sales team generated multiple viewings with buyers in proceedable positions and conducted the viewings. The negotiations with my sale was handled well. My sale collapsed for reasons out of my control and Shortland Horne reactivated a sale with a new buyer very quickly.
The after sales is the most significant part in any property sale. The service here was incredible. I was dealing with Linda Collins. Linda is very approachable and carried the sale smoothly to completion (during this pandemic!). Linda was clear, concise and informative. She was sympathetic when I lost my initial sale and dealt with the re-negations on my second sale skilfully with a happy outcome. She dealt with all Solicitors involved, Financial Advisors and Surveyors to keep the sale together and gave me regular updates. Her 30+ years of experience and passion really shone through. Congratulations to Shortland Horne for having Linda as a valuable asset. Thank you to Laura Shortland, all the team at Shortland Horne and a BIG thank you to Linda for supporting me in achieving my property sale. I will be more than happy to use your services again. All the best ?
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Fantastic Service!!We worked ...
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5 Star Review
Linda
Samantha
By : 'Edith' Services : Sales( As a Vendor ) Sold price : £245000 Would you recommend ? : Yes Postcode : CV3
Dec 15, 2021
People found this helpful0
Fantastic Service!!
We worked with Shortland Horne to sell my mum's property and to purchase a retirement apartment. The selling team were excellent, everything was done as stated and at agreed times. The advice we received in relation to the sale was timely and well received. The team... Read Full Review
Edith Howard said about Shortland Horne Estate Agents
Services : Sales( As a Vendor )Date: 15th Dec 2021
Fantastic Service!!
We worked with Shortland Horne to sell my mum's property and to purchase a retirement apartment. The selling team were excellent, everything was done as stated and at agreed times. The advice we received in relation to the sale was timely and well received. The team were proactive and responded promptly to all enquiries. Their communication was excellent.
The purchase of the retirement property was handled by Linda Collins, she was amazing!! Linda went above and beyond to ensure that both the sale and purchase went through before Christmas to meet with my mum's needs, undertaking much of the activity expected of the solicitors! Additionally, when Linda was on holiday her colleague Sam was fully conversant with the file and was able to progress matters. They are an excellent team!
I cannot recommend Shortland Horne enough, they are a fantastic team!
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Linda helped me on my sale so ...
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5 Star Review
Linda
By : 'Pardeep' Services : Sales( As a Vendor ) Would you recommend ? : No Postcode : CV3
Dec 13, 2021
People found this helpful0
Linda helped me on my sale so much. She went above and beyond to get matters concluded.
Thank you so much!... Read Full Review
Services : Sales( As a Vendor )Date: 13th Dec 2021
Linda helped me on my sale so much. She went above and beyond to get matters concluded.
Thank you so much! Pardeep
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You won’t find a ...
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Samantha
Will
By : 'Steph' Services : Sales( As a Vendor ) Sold price : £375000 Would you recommend ? : Yes Postcode : CV8
Nov 11, 2021
People found this helpful0
I cannot recommend Shortland Horne highly enough! From day one all the way through to completion and beyond everyone I have spoken to and dealt with has gone above and beyond, from viewings to updating the chain to ensure things were progressing as they should. What a fabulous team and I have to... Read Full Review
Steph Brown said about Shortland Horne Estate Agents
Services : Sales( As a Vendor )Date: 11th Nov 2021
I cannot recommend Shortland Horne highly enough! From day one all the way through to completion and beyond everyone I have spoken to and dealt with has gone above and beyond, from viewings to updating the chain to ensure things were progressing as they should. What a fabulous team and I have to give a special mention to Sam in the after sale team she is so knowledgeable and so kind and supportive. I would not hesitate to recommend Shortland Horne they are professional, helpful and exceeded all our expectations.
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Amazing ...
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Samantha
By : 'Cagla' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : CV4
Oct 27, 2021
People found this helpful0
As first time home buyers, we were supported perfectly at every step of the way. Samantha Bailey from the after sales team has been particularly patient in the process and managed it so well. Special thanks to... Read Full Review
As first time home buyers, we were supported perfectly at every step of the way. Samantha Bailey from the after sales team has been particularly patient in the process and managed it so well. Special thanks to her!
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Inexcusably poor ...
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1 Star Review
By : 'David' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : B95
Oct 25, 2021
People found this helpful1
On Friday 15th October Shortland Horne advertised a house for sale near Claverdon. On Saturday 16th around lunchtime, I rang to arrange a booking. The line was busy, so I left a message. As I was very keen, I also sent an email. On Saturday afternoon the property, as viewed on Rightmove, had SSTC... Read Full Review
David Shaw said about Shortland Horne Estate Agents
Services : Sales( Prospective Vendor/Buyer )Date: 25th Oct 2021
On Friday 15th October Shortland Horne advertised a house for sale near Claverdon. On Saturday 16th around lunchtime, I rang to arrange a booking. The line was busy, so I left a message. As I was very keen, I also sent an email. On Saturday afternoon the property, as viewed on Rightmove, had SSTC on it. Shortland Horne did not respond to my email or voicemail. On Friday 21st October I left a further message to call me. To date (26th October) I've heard nothing. Absolutely nothing. I am a cash buyer in a position to make an immediate decision and could well have bettered the offer they accepted. I was never given the opportunity.
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We had a great experience ...
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Samantha
daniel
By : 'Lisa' Services : Sales( As a Vendor ) Sold price : £150000 Would you recommend ? : Yes Postcode : CV4
Oct 14, 2021
People found this helpful0
We had a great experience using Shortland Horne. Daniel Norman came out and gave us a great insight to the value of our property and detailing thoroughly the selling process which was really helpful. The marketing was great, we had an offer of asking price from the first people that viewed our... Read Full Review
Services : Sales( As a Vendor )Date: 14th Oct 2021
We had a great experience using Shortland Horne. Daniel Norman came out and gave us a great insight to the value of our property and detailing thoroughly the selling process which was really helpful. The marketing was great, we had an offer of asking price from the first people that viewed our property.
Sam Bailey of the After Sales Care Team is worth her weight in gold. Her support throughout the whole process was second to none, always on the ball, chasing things before it was even asked, nothing was too much of an ask and she has genuine compassion towards you and your situation. Couldn't of rated her help and support any higher. Thank you!
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Excellent, professional ...
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5 Star Review
Samantha
Andy
By : 'Edward' Services : Sales( As a Vendor ) Sold price : £175 Would you recommend ? : Yes Postcode : CV5
Sep 30, 2021
People found this helpful0
Excellent, professional agents. I received regular updates on how the sale was progressing. From start through to completion they efficiently and promptly in responding to any queries I had. I would certainly use them... Read Full Review
Edward Pearce said about Shortland Horne Estate Agents
Services : Sales( As a Vendor )Date: 30th Sep 2021
Excellent, professional agents. I received regular updates on how the sale was progressing. From start through to completion they efficiently and promptly in responding to any queries I had. I would certainly use them again.
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My initial engagement with ...
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4 Star Review
By : 'Paul' Services : Sales( As a Vendor ) Sold price : £525000 Would you recommend ? : Yes Postcode : CV3
Sep 30, 2021
People found this helpful0
My initial engagement with Shortland and Horne was very good and they were very helpful in helping me understand the value of my house and doing all the marketing to put it on the market. As the market was buoyant at the time we quickly found a buyer, but didn't go at all to plan. The buyer ... Read Full Review
Services : Sales( As a Vendor )Date: 30th Sep 2021
My initial engagement with Shortland and Horne was very good and they were very helpful in helping me understand the value of my house and doing all the marketing to put it on the market. As the market was buoyant at the time we quickly found a buyer, but didn't go at all to plan. The buyer strung us along and was clearly out to get a big reduction on asking price by demanding for discounts close to the deadline for the stamp duty holiday. I do feel that Shortland and Horne could have been more proactive and use their expertise to "smoke out" the bad buyer earlier and save a lot of stress before letting it get as far as it did which is why I have given them 4 stars. However, once we put the house on the market again for a reduced price we found another buyer and the sale went through very smoothly.
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We used Shortland Horne to ...
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5 Star Review
Linda
By : 'Clair' Services : Sales( As a Buyer ) Would you recommend ? : No Postcode : CV5
Aug 12, 2021
People found this helpful0
We used Shortland Horne to buy a house - excellent professional service! In particular the level of communication from the wonderful after sales team was much appreciated! Would use... Read Full Review
Clair Joanne said about Shortland Horne Estate Agents
Services : Sales( As a Buyer )Date: 12th Aug 2021
We used Shortland Horne to buy a house - excellent professional service! In particular the level of communication from the wonderful after sales team was much appreciated! Would use again!
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Overall very ...
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4 Star Review
Linda
By : 'Clare' Services : Sales( As a Vendor ) Sold price : £320000 Would you recommend ? : Yes Postcode : CV3
Jul 29, 2021
People found this helpful0
I went with SH to see my property and although the original evaluation was slightly overpriced, the service itself was great. Quick to arrange the listing and any viewings. All handled very safely with the covid restrictions that were in place at the time too.
Linda in particular is a great asset... Read Full Review
Services : Sales( As a Vendor )Date: 29th Jul 2021
I went with SH to see my property and although the original evaluation was slightly overpriced, the service itself was great. Quick to arrange the listing and any viewings. All handled very safely with the covid restrictions that were in place at the time too. Linda in particular is a great asset to SH. She was so helpful and patient and kept me well informed and updated with any progress or changes. Much more so than my actual solicitor, so I was very grateful for the service i received.
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She is very helpful and has ...
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5 Star Review
Samantha
By : 'Aden' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : CV5
Jul 23, 2021
People found this helpful0
She is very helpful and has excellent communication. She is great with handling with our process.She is very kind and friendly. Thank you very much... Read Full Review
She is very helpful and has excellent communication. She is great with handling with our process.She is very kind and friendly. Thank you very much Samantha!
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Great ...
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Linda
By : 'Daniel' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : CV3
Jul 15, 2021
People found this helpful0
Great service received. The whole team helped us complete a very difficult transaction and guided us every time we needed assistance. Always on hand to contact and a special mention for Linda in after sales who helped massively in us getting our dream... Read Full Review
Daniel Beckham said about Shortland Horne Estate Agents
Services : Sales( As a Buyer )Date: 15th Jul 2021
Great service received. The whole team helped us complete a very difficult transaction and guided us every time we needed assistance. Always on hand to contact and a special mention for Linda in after sales who helped massively in us getting our dream home
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Shortland Horne sold our ...
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Andy
Samantha
By : 'Kristina' Services : Sales( As a Vendor ) Sold price : £195000 Would you recommend ? : Yes Postcode : CV4
Jul 14, 2021
People found this helpful0
Shortland Horne sold our house last month and really appreciated their professional service at this difficult time due to the current COVID... Read Full Review
12% (inc. VAT),On Completion (Fees are Negotiable) Full property management service set up fee is 60% of the first months rent and 12% of all rent collected.
Last Updated On 05/06/2019, 9:56 AM by 0
Tenant Fees
Tenant
Lost Keys
Tenants are liable to the actual cost of replacing any lost key(s) or other security device(s). If the loss results in locks needing to be changed, the actual costs of a locksmith, new lock and replacement keys for the tenant, landlord any other persons requiring keys will be charged to the tenant. If extra costs are incurred there will be a charge of £15 per hour (inc. VAT) for the time taken replacing lost key(s) or other security device(s).
Last Updated On 05/06/2019, 9:53 AM by 0
Tenant
Let only service
90% (inc. VAT),On Completion Let only fee is 90% of the first months rent (Minimum fee £500).
£50 (inc. VAT),On Completion £50 (inc. VAT) per replacement tenant or any reasonable costs incurred if higher. To cover the costs associated with taking landlord’s instructions, new tenant referencing and Right-to-Rent checks, deposit registration as well as the preparation and execution of new legal documents.
Last Updated On 05/06/2019, 10:05 AM by 0
Tenant
Security Deposit
Five weeks’ rent. This covers damages or defaults on the part of the tenant during the tenancy. An insurance based deposit alternative is available on selected properties through Zero Deposit.
Last Updated On 05/06/2019, 10:01 AM by 0
Tenant
Unpaid Rent
Interest at 3% above the Bank of England Base Rate from Rent Due Date until paid in order to pursue non-payment of rent. Please Note: This will not be levied until the rent is more than 14 days in arrears.
Last Updated On 05/06/2019, 10:05 AM by 0
Tenant
£50 (inc. VAT),On Completion £50 (inc. VAT) per agreed variation. To cover the costs associated with taking landlord’s instructions as well as the preparation and execution of new legal documents.
Last Updated On 05/06/2019, 10:05 AM by 0
Tenant
Early Termination
Should the tenant wish to leave their contract early, they shall be liable to the landlord’s costs in re-letting the property as well as all rent due under the tenancy until the start date of the replacement tenancy. These costs will be no more than the maximum amount of rent outstanding on the tenancy.
Last Updated On 05/06/2019, 10:07 AM by 0
Tenant
Holding Deposit (per tenancy)
One week’s rent. This is to reserve a property. Please Note: This will be withheld if any relevant person (including any guarantor(s)) withdraw from the tenancy, fail a Right to-Rent check, provide materially significant false or misleading information, or fail to sign their tenancy agreement (and / or Deed of Guarantee) within 15 calendar days (or other Deadline for Agreement as mutually agreed in writing).
Last Updated On 05/06/2019, 10:09 AM by 0
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
No procedure set.
Last updated at 1/7/2016, 8:55:20 AM by allAgents
Awards won by Shortland Horne Estate Agents, Coventry CV1 1ET