The check in - check out process was a fraud. The check in report contained precious little information and the check out listed in fine detail damage that was clearly many years old. Full deposit still not returned and three months on still fighting for it... Read Full Review

We found a property with Leaders back in April 2011 in Hook and Debbie was very helpful when we viewed the property and decided to let it. We moved in in late April and the Flat was disgustingly dirty and was not professionally cleaned a it should have been. We then found that a couple of fixtures... Read Full Review

When it comes to find a place and pay the fees is all good and fast. Disappointment comes when moving out of the property, first of all when I moved in I did not receive an inventory report and since there were few things not fixed in the property I made some pictures myself. When moved out the... Read Full Review

Hi, I recently moved out of the property managed by Leaders branch in Fleet. My complaint is about poor property management service provided by one of the staff there. I contacted her on 24 September 2012 regarding the Licence to Occupy for my partner that moved in to the property. After charging ... Read Full Review

We contacted Leaders on a Friday and explained to them what we were looking for. On the Saturday we had our first viewing and found exactly what we wanted. All the staff we spoke to at Leaders were very helpful especially Debbie and Zoe. Very professional and easy to talk to. It has been a... Read Full Review

I had never rented a property before. Debbie was very very professional she pointed everything out clearly and sent me a folder with all the details and information I needed. The flat took longer to purchase than we first thought and Debbie was very keen to start advertising it. I cannot believe ... Read Full Review

I have always found the team at Leaders in Fleet service exceptional, from the first phone call, to the viewing, through the referencing and moving in process, and any property management problem is dealt with promptly, the team are all professional, friendly and helpful. I would recommend them to... Read Full Review

As a young professional moving to the area I was left very dissatisfied with the level of service I received from the team at Leaders. We were cursorily shown around the apartment and much of the information we were given about the property subsequently turned out to be inaccurate or misleading.... Read Full Review

Great service as always. Office of really friendly ladies always happy to help. My property has always been well looked after and never really experienced any problems. wouldn't hesitate to recommend to... Read Full Review

Rented thought leaders for a couple of years now and always found then helpful and friendly. Have rented through them twice now and both times it was straightforward and hassle free. Check out of the first place was fine, couple deductions for cleaning but fair so agreed and deposit was returned... Read Full Review

Leaders have always provided me with an efficient, timely, professional and reliable service as my residential letting agent. Since April 2012, the Fleet office has handled three change of tenancies with utmost customer care to both landlord and tenant - thank you Debbie, Debra, Caroline and Zoe -... Read Full Review

I've used Leaders in Fleet for a number of years & always received a great service. Having used other letting agents in the past, not all in this area it is very nice to deal with people with good old fashioned common sense, especially when dealing with tenants leaving. Any issues that have... Read Full Review

I have been a client of leaders in Fleet for nearly 10 years. They have always provided a highly professional letting service and I have recently upgraded to "fully-managed" as well as adding a further property to their managed portfolio. It would be unfair to pick out any one of the... Read Full Review

I have let my property in Fleet for a number of years, originally with the Estate Agents I bought it through. I have been most impressed with the service that Leaders have provided since they took over the rental portfolio from the previous company. They have always given me sound advice and the... Read Full Review

Under previous management our estate had deteriorated despite being less than 20 yrs old. Debra Barman has brought our portfolio up to speed and made it a successful investment. She has spent a considerable amount of time on the telephone to me and on site advising on upgrading and properly... Read Full Review

Have used this office for over a decade to let my propertiy portfio. Very pleased with conduct and results of all the sales and management staff I have had the pleasure to deal with over the years. The transisition from MacKenzie Smith Lettings to Leaders went smoothly and service has not... Read Full Review