The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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4.6/5, 19 Reviews
89% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
By : 'Horan'
Services : Sales(As a Buyer)
Would you recommend ? : No
Postcode : BN17
There is not enough space to write all the items that were just not dealt with! I have to admit out of sheer frustration I did shout at one of the agents, who turned out to be the manager, on two occasions, something I very rarely do. I wanted some details provided and I was a cash customer, I was told it's not like buying a car with an MOT! He talked back over me and started to shout too, I was told I had a problem and I needed to seek help. The service charge was not correct, the ground rent was not correct and there were in fact 2 service charges. A lot of the information we asked for could have been obtained from their rental section, but nobody ever bothered to obtain it. We never had keys to the flat, we were supposed to work off the entry box pad, but were never given the number and I had to ask for this when we realized the keys we were given were did not work and I only got keys as my managing agent arranged with the tenant to get some cut . They did not even bother to contact us after we had closed. I sold real estate some forty years ago and I worked hard for my clients and would never dream of treating them the way that we have been treated. The whole process took 5 months and for the most part I did all the work!
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100% | 100% | £127,000 | £245,000 |
Lettings | 100% | 99% | £925 | £925 |
Leaders
86 High Street, Littlehampton, West Sussex
BN57 5DX
01903 890627
By : 'Horan'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : BN17
There is not enough space to write all the items that were just not dealt with! I have to admit out of sheer frustration I did shout at one of the agents, who turned out to be the manager, on two occasions, something I very rarely do. I wanted some details provided and I was a cash customer, I was ... Read Full Review
Grace
Turner
By : 'MD'
Services : Sales( As a Vendor )
Sold price : £152500
Would you recommend ? : Yes
Postcode : BN21
Leaders had previously managed my flat, and I used their sales department when I wanted to sell it. Grace and Turner were very helpful, particularly since I was not in occupation of the flat and I had to rely on them to sort things out on the ground. Would certainly use Leaders again if I had a... Read Full Review
Grace
Turner
By : 'Lottie'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BN16
Very pleased with leaders Littlehampton! I had dealings with Grace & Turner & would highly recommend them. They were quick to answer my emails & helpful with my questions. Thank you so... Read Full Review
Grace
By : 'Clive'
Services : Sales( As a Vendor )
Sold price : £245000
Would you recommend ? : Yes
Postcode : BN16
Viewings were well-organised. Grace Jenkins kept me up to date by e-mail, and was generally very helpful with the buyers. We accepted £5k less than the pre-sale estimate for a chain-less transaction, so the original estimate was... Read Full Review
I thought they were reasonable for the service provided.
Turner
Grace
By : 'Littlehampton'
Services : Sales( As a Buyer )
Sold price : £200000
Would you recommend ? : Yes
Postcode : BN17
purchased through Turner and Grace in Littlehampton, they were extremely helpful and kept us updated through every step all the way to completion. I would recommend Turner and Grace, not overly enamoured with Leaders as a company but those 2 are a... Read Full Review
N\/A
Grace
By : 'RAS'
Services : Sales( As a Buyer )
Sold price : £157000
Would you recommend ? : Yes
Postcode : BN17
Purchased a flat through Leaders in Littlehampton. Grace was very helpful in respect of providing information and also in getting loose ends tidied up quickly and... Read Full Review
By : 'David'
Services : Sales( As a Buyer )
Sold price : £127000
Would you recommend ? : Yes
Postcode : BN17
I have to say that the service I have received from Leaders Littlehampton throughout the whole process of buying my new home has been absolutely faultless. I must give special thanks to Grace, Lucie and Turner who always kept me fully up to date with all the latest developments during my purchase.... Read Full Review
I wasn't charged any fees as I purchased through them.
By : 'Raf'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BN17
A big thank you to Grace, Caroline, Turner and all the staff at Leaders Littlehampton. They not only helped me find a property I was trying to buy (and eventually purchased), but have now taken on the role of managing and letting it. As a direct result of this I have switched agencies to Leaders... Read Full Review
Competitive good fees.
By : 'Alison'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BN17
A superb service from Leaders from beginning to end. Lucie who was our primary contact was amazing. Always chasing things for us and worked extremely hard and kept us informed along the... Read Full Review
Good fees.
By : 'Fircroft'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BN16
We are delighted with the service we received from Grace who is based at Leaders Littlehampton Office. She was prompt, courteous, and extremely helpful in the purchase of our property and we were really impressed. Any queries we raised were dealt with straight away - we could not have asked for... Read Full Review
Turner
By : 'James'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : BN17
Without Turner our sale would have fallen through. Unfortunately the solicitors that were used by both ourselves & our buyer made everything very complicated. Turner's communication with us, even on his days off kept us informed & up to date with any developments. He continually chased ... Read Full Review
Happy with the fee.
By : 'Aimee'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : BN14
The service I received from Tuner and his team was brilliant. His communication and relentless determination to help me with the purchase of my property was outstanding. It would not have gone through I'm sure without... Read Full Review
N/a
Turner
By : 'A'
Services : Sales( As a Buyer )
Sold price : £222000
Would you recommend ? : Yes
Postcode : BN18
We have just recently brought a house through leaders, I was so worried as I've heard that "buying your 1st home" is one of the most stressful things, to my surprise this has been so easy, our mortgage man and Turner have dealt with all of this and we just had updated phone calls... Read Full Review
Good
Turner
By : 'Mr'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BN16
We found Turner to be very efficient and a pleasure to do business with.Our flat sale was handled with complete professionalism and was sold very quickly. We would not hesitate to use Turner and Leaders in the future. Yours faithfully, Mr and Mrs... Read Full Review
Good
Caroline
Turner
By : 'CBS36'
Services : Letting( As a Tenant )
Rent PCM : £925
Would you recommend ? : Yes
Postcode : BN17
Caroline and Turner were Very helpful and supportive, helped explain the process and how things would run. Found me a fantastic property with an amazing landlady. highly... Read Full Review
Good
Turner
By : 'Graham'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BN16
Turner helped me through the process of selling a property let with Leaders, which was owned by a close relative who had recently passed away, The sale was achieved smoothly and all through the process Turner was sensitive to the nature of the sale and conducted himself in a friendly and... Read Full Review
As this was an Executors Sale I thought the fees were fare.
Turner
Debbie
By : 'Melanie'
Services : Sales( As a Buyer )
Sold price : £175000
Would you recommend ? : No
Postcode : BN17
I bought through leaders and had to deal with Turner... from the outset, he was awful... attitude stank, lazy, didn't do anything unless I shouted at him... when I did shout at him he invited me to pull out of my purchase... every single interaction was just horrendous... I even complained to his... Read Full Review
Don't know I didn't employ them
By : 'Roger'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BN17
Always looking after the interests of landlords regarding property inspections and reporting. Also very much on top of any rent arrears before they become a problem. Very helpful with arranging any work that needs to be done and reviewing... Read Full Review
Sharon
Malcolm
By : 'Claudette'
Services : Letting( As a Owner )
Would you recommend ? : Yes
We purchased a "buy to let" in 2009 which has been handled by the above people & their team to our comple satisfaction. Not only are they professional they also have retained a very friendly welcoming manner. We will complete a purchase on another rental on 16th October &... Read Full Review