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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
4.9/5, 776 Reviews
98% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
96% sales fee satisfaction
91% letting fee satisfaction
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By : 'Jenny'
Services : Letting(As a Tenant)
Would you recommend ? : Yes
Postcode : NN11
I am into my third year as a tenant being supported by Julie Glover. She always responds promptly, even in the evenings, to any notifications of issues that have arisen. She contacts the landlord, chasing when necessary and keeps me informed of the situation. Julie ensures that I am aware of the details, names and contact numbers, of any tradesmen that need to attend.
Lettings Complaint Procedure
1. Please raise your complaint with the property manager or sales advisor that
is handling your case. 2. If the sales advisor \/
property manager cannot resolve the issue for you then please put your
complaint in writing addressed to the Lettings Manager for that particular
branch. 3. We will acknowledge to your
complaint in writing within 5 working days. We will also start a full
investigation.
4. In line with The Property
Ombudsman guidelines a full written outcome will be sent to you within 15
working days.
5. If you are not satisfied with
the full written outcome response from the Branch Manager you can write to the
Lettings Director. They will then respond to you with a statement of the final
view of the matter within 15 working days of receipt.
6. If you are still not satisfied
with the outcome, you can raise your complaint with the:
The Property Ombudsman
Milford House
43-55 Milford Street
Salisbury
Wiltshire SP1 2BP 7. When you have raised a
complaint with The Property Ombudsman they will write to us as agents
requesting our Property File and our version of the events. A case officer will
then undertake a formal review of your complaint largely based on the documents
from both sides.
Sales Complaint Procedure 1. Please raise
your complaint with the sales advisor that is handling your case. 2. If the
sales advisor cannot resolve the issue for you then please put your complaint
in writing addressed to the Branch Manager for that particular branch. 3. We
will acknowledge your complaint in writing within 5 working days. We will also
start a full investigation. 4. In line with The Property Ombudsman guidelines a
full written outcome will be sent to you within 15 working days. 5. If you are
not satisfied with the full written outcome response from the Branch Manager
you can write to the Managing Director. They will then respond to you with a
statement of the final view of the matter within 15 working days of receipt. 6.
If you are still not satisfied with the outcome, you can raise your complaint
with the: The Property Ombudsman Milford
House 43-55 Milford Street SalisburyWiltshire SP1 2BP 7. When you have raised
a complaint with The Property Ombudsman they will write to us as agents
requesting our Property File and our version of the events. A case officer will
then undertake a formal review of your complaint largely based on the documents
from both sides.
Last updated at 10/17/2024, 3:06:04 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 96% | £26,200 | £2,326,500 |
| Lettings | 100% | 91% | £550 | £2,500 |
The Property Experts
3 Euston Place, Leamington Spa, Warwickshire
CV32 4LN
01926 431431
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Nathaniel
By : 'Brian'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CV35
Nathaniel showed exceptional communication and was extremely professional all throughout the... Read Full Review
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Nathaniel
By : 'M'
Services : Sales( As a Vendor )
Sold price : £625000
Would you recommend ? : Yes
Postcode : CV47
Nathaniel helped us with the sale of our house which has been on the market with another agent before. His communication has been prompt from start to finish. He always chases feedback from every viewings. Nathaniel was always on time viewings. His support during the legal process has been much... Read Full Review
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Nathaniel
By : 'Hiten'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CV32
Nathaniel Cleaver went over and beyond to get our property purchase through liaising with all parties with excellent and timely communication. Well done and thanks very... Read Full Review
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Nathaniel
By : 'Lisa'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CV35
Nathaniel was amazing from start to finish. Very professional. Would definitely 100%... Read Full Review
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Nathaniel
By : 'Helen'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CV33
This was the second time we have used Nathanial to help us sell a property. He is proactive, sharp and attentive. He sold our late father’s house with care and efficiency, making a tough process feel seamless. We felt confident and supported from start to finish — highly... Read Full Review
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Nathaniel
By : 'The'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes
Postcode : CV33
We found Nathaniel a pleasant professional estate agent who helped us through all the stages of buying a property. He went over and above by communicating to all parties to ensure" as smooth as possible" exchange of both legal and practical issues that exists when buying and selling... Read Full Review
As buyers of the property Nathaniel was our vendors estate agent but worked hard to get the completed exchange and completion before the stamp duty deadline
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Nathaniel
By : 'Jaspreet'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CV34
Nathaniel Cleaver has been absolutely amazing from start to finish on our house purchase, he was very knowledgeable and helped the process to make it a smooth as possible journey, would definitely use him again in any future property... Read Full Review
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Nathaniel
By : 'Ali'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
To say my sale was straightforward and easy would be a lie, an empty flat with a cash buyer, should be simple? Well it wasn’t, we hit very many obstacles along the way but throughout every step of the process Nathaniel was always willing to go above and beyond with not only me but the buyer and... Read Full Review
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Nathaniel
By : 'Jilly'
Services : Sales( As a Vendor )
Sold price : £405000
Would you recommend ? : Yes
Postcode : CV34
I would highly recommend using Nathaniel at the Property Experts, he is so knowledgeable in his field so someone who hadn’t sold a house in a , he provided excellent advice all the way through the sale and was always a phone call away whenever we needed him. I would definitely always seek to use... Read Full Review
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Nathaniel
By : 'Sareena'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : CV8
I just wanted to take a moment to express my sincere gratitude all your hard work, patience, and dedication throughout what has been a challenging sale process. It hasn’t been the easiest journey, but your professionalism, guidance, and persistence have made all the difference. Thank you your... Read Full Review
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Nathaniel
By : 'Darren'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CV47
We recently had the pleasure of working with Nathaniel Cleaver from the Property Experts when buying our first home. When we found the property and contacted Nathaniel, he was incredibly quick to respond to our enquiry (at the weekend too!) and got us booked in the first available appointment... Read Full Review
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Nathaniel
By : 'Lisa'
Services : Sales( As a Buyer )
Sold price : £350
Would you recommend ? : Yes
Postcode : CV34
Nathaniel Cleaver was superb. He answered every question quickly and it was down to him the sale went through as planned. Would highly recommend... Read Full Review
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Nathaniel
Nathaniel
By : 'Miranda'
Services : Letting( As a Owner )
Sold price : £195000
Would you recommend ? : Yes
Postcode : CV14
Nathaniel is very personable, and it is clear that he succeeds by creating a good relationship with the client and vendor. He is exceptionally thorough with the sale process; from the outset everything was well organised. He was fastidious at keeping up to date with both sides in order to progress... Read Full Review
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Nathaniel
By : 'James'
Services : Sales( As a Buyer )
Would you recommend ? : No
Nathaniel was extremely helpful in navigating the process of purchasing my apartment and frequently went above and beyond what I expected. He even replied to emails on his day(s) off (even though I always said it could wait). Thank you very very much... Read Full Review
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Nathaniel
By : 'Zoe'
Services : Sales( As a Vendor )
Sold price : £257000
Would you recommend ? : Yes
Postcode : CV33
I recently had the pleasure of working with Nathaniel from the property experts, and I can't recommend them highly enough. From start to finish, the entire process was smooth, thanks to his professionalism and expertise. He was always incredibly responsive, always available, and kept us up to date... Read Full Review
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Nathaniel
By : 'Tony'
Services : Sales( As a Buyer )
Sold price : £315000
Would you recommend ? : Yes
Postcode : CV35
Nathaniel Cleaver was always very helpful and quick to respond to our queries when buying our home in Hatton. Thanks all your help regards Tony & Angie... Read Full Review
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Nathaniel
Nathaniel
By : 'Daniel'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CV34
Nathaniel Cleaver was very helpful and communicative throughout the buying process. Hopefully our paths cross... Read Full Review
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Craig
By : 'Tav'
Services : Sales( As a Buyer )
Sold price : £195000
Would you recommend ? : Yes
Postcode : CV31
Craig was managing the sale of a property that we were purchasing, he wasn’t directly our estate agent, however he was 100% better than the outfit we were using our sale, he was always there at the end of a phone and he communicated with us regularly, I can genuinely recommend his services to... Read Full Review
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Nathaniel
By : 'Victoria'
Services : Sales( As a Buyer )
Sold price : £340
Would you recommend ? : Yes
Postcode : CV32
Nathaniel helped me purchase my home my daughter and I. He fully understood the brief and worked in partnership with me to make the whole buying process as smooth, and stressfree as possible. His help with the conveyancer was invaluable! I would recommend buying or selling your home with... Read Full Review
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Nathaniel
By : 'Kiera'
Services : Sales( As a Buyer )
Sold price : £42000
Would you recommend ? : Yes
Postcode : CV34
Had an absolutely perfect experience with Nathaniel. He was always on the ball, when it came to contacting me, the seller and the solicitor. He was very willing to get involved and help when there was problems. We had many issues with our solicitors and he constantly chased them to try and get... Read Full Review
