The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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4.7/5, 41 Reviews
90% Recommended
100% sales valuation accuracy
91% letting valuation accuracy
67% sales fee satisfaction
86% letting fee satisfaction
By : 'Mrs'
Services : Letting(As a Tenant)
Rent PCM : £995
Would you recommend ? : No
Postcode : TF9
Going through the process of renting a property through Barbers was not a pleasant experience. We found the contact, Jenny, to be unhelpful, totally lacking in empathy, with extremely poor customer service. Every time we phoned we were made feel like we were just a nuisance and had to chase to get the agent to ring us back. However, whilst renting, the property management manager was excellent and the end of tenancy process wasn’t too torturous. I would not recommend renting a property through Barbers Market Drayton.
By : Richard Heath
Dec 11, 2020Good Morning Mrs Cradick. Thank you for getting in touch. I'm sorry to hear that you had a mixed experience during your tenancy and would be more than happy to discuss this with you further, if required. Richard Heath, Lettings Manager - 01630 652314
By : Joy Cradick
Dec 14, 2020Thank you for your reply. I do not wish to discuss my feedback, but if a person called Jenny Chapman still works for you I suggest she receives some customer relations training in order to deal in a professional way with your clients. Her people skills were appalling.
No procedure set.
Last updated at 3/17/2023, 10:35:02 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100% | 67% | £124,000 | £237,500 |
Lettings | 91% | 86% | £350 | £1,500 |
Barbers
Tower House, Maer Lane, Market Drayton, Shropshire
TF9 3SH
01630653641
By : 'Mrs'
Services : Letting( As a Tenant )
Rent PCM : £995
Would you recommend ? : No
Postcode : TF9
Going through the process of renting a property through Barbers was not a pleasant experience. We found the contact, Jenny, to be unhelpful, totally lacking in empathy, with extremely poor customer service. Every time we phoned we were made feel like we were just a nuisance and had to chase to get... Read Full Review
By : Richard Heath
Dec 11, 2020Good Morning Mrs Cradick. Thank you for getting in touch. I'm sorry to hear that you had a mixed experience during your tenancy and would be more than happy to discuss this with you further, if...
Sean
By : 'Mr.'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : TF9
I had spoken to Sean O'Brien at Barbers Market Drayton around March 2018 with an idea to relocate to the area in the winter. I gave him set parameters of what I was looking for which I knew was a big ask but he was professional and managed expectations. Sean sent me links to properties in... Read Full Review
By : Gail Furnival
Mar 18, 2019We hope you enjoyed your weekend moving in! Thank you for the review and all of us at Barbers Estate Agents would like to pass on our very best wishes to you in your new...
Gail
Donna
By : 'Jordan'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : TF9
Absolutely fantastic service throughout the whole process. Cannot recommend Barbers enough! As someone who has bought and sold with various local estate agents over the years, I can safely say that Barbers are head and shoulders above the competition. The dedicated sales progression team, who help... Read Full Review
Excellent rates for the agent fees. Really feel like you get your money's worth.
By : Sean O'Brien
Nov 26, 2018Thank you for such a superb review! We're delighted to hear that you were so happy with our service. Enjoy your new home and best wishes from us all at Barbers Estate Agents...
Gail
Donna
By : 'Mr'
Services : Sales( As a Vendor )
Sold price : £214000
Would you recommend ? : Yes
Postcode : TF91
Regarding Gail Furnival - Barbers Just over 3 years ago we decided to move back up North from beautiful Wiltshire due to my Mother being ill and wanting to be closer to our family Our home in Wiltshire was a 19c Coaching Inn which my husband had spent 9 years renovating and substantially... Read Full Review
Good
By : Sean O'Brien
Aug 17, 2018Thank you so much for such a wonderful review. We're delighted to hear that we were able to help. Best wishes from us all at Barbers Estate...
By : 'Mr'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : TF9
Barbers were very accommodating and made the process of buying a house as stress free as possible. They constantly kept us updated on the sale and I would not hesitate to recommend using them to buy or sell a house - very... Read Full Review
By : Sean O'Brien
Jul 12, 2018Thank you very much for your review of Barbers Estate Agents. We're delighted to hear that you were happy with our service and wish you the very best in your new...
By : 'Tony'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : TF9
This estate agent was very unhelpful. They were unfriendly through any type of correspondence and unprofessional. They added extra costs even when a price had been agreed privately and made I very difficult to sort out my property. I couldn't even go and look at it when we had arranged, they... Read Full Review
Jenni
Gail
By : 'Simon'
Services : Letting( As a Owner )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : TF9
Excellent service from Jenni and Gail, 2 properties let in rapid time, they made the process very easy including sorting carpet... Read Full Review
Good
carol
By : 'mark'
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : No
Postcode : TF93
Lettings department be very careful and get everyting in writing as service is terrible not recommended we had to get enviromental health... Read Full Review
Jenni
By : 'Nats'
Services : Letting( As a Owner )
Rent PCM : £795
Would you recommend ? : Yes
Postcode : TF9
Jenni was very proffesional and very helpful during the whole process of finding a tenant for our property, nothing was too much trouble and she made sure we found the right tenant for us. I couldn't recommend Jenni and Barbers... Read Full Review
Good
Good
Jenni
By : 'Andy'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : TF9
Really quick and so helpful. Made a very stressful situation into a pleasant one. Jenni helped me so much to get everything sorted as smoothly as possible. Very... Read Full Review
By : 'Charl'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : TF9
After contacting Barbers Market Drayton in regards a property to rent i found every member of staff i dealt with very friendly and helpful once decided the property was right for ourselves Barbers did everything to help, all in all we would recommend using barbers to find your next new or first... Read Full Review
Agent fees have to be there as of every other fee we pay in life but i do feel charging to pay on debit card is a little unfair. I also feel that 300 pound should be the fixed price instead of then another 60 for a second application.
Agent fees have to be there as of every other fee we pay in life but i do feel charging to pay on debit card is a little unfair. I also feel that 300 pound should be the fixed price instead of then another 60 for a second application.
Jenni
By : 'Tim'
Services : Letting( As a Owner )
Rent PCM : £450
Would you recommend ? : Yes
Postcode : TF9
Always found Jenni very knowledgeable, professional and helpful. She is honest and always ensures the correct tenant for my lettings portfolio. Jenni always keeps me informed of the letting legalities... Read Full Review
The 'find a tenant only fee' is very competitive
Clara
Jenni
By : 'Steve'
Services : Letting( As a Owner )
Rent PCM : £860
Would you recommend ? : Yes
Postcode : TF9
As a person who values loyalty, it was a big step for me to move away from my current agent to help me find tenants for my properties. I felt that I had to do something as voids were taking too long to fill and I didnt feel my long standing current agent had the resources to be effective. I... Read Full Review
Its always easy to moan about fees but they are just a bit higher than my previous agent but deliver better results.
Its always easy to moan about fees but they are just a bit higher than my previous agent but deliver better results.
Clara
By : 'Danny'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : TF9
After our experience with another letting agent, which was not a good one, we have found Barbers to be excellent. They have been very thorough and helpful all the way through the... Read Full Review
Clara
By : 'Dan'
Services : Letting( As a Tenant )
Rent PCM : £475
Would you recommend ? : Yes
Postcode : TF9
Excellent communication skills. All of my queries were answered very promptly, politely and with great professionalism. From the first viewing to collecting the keys was a very smooth... Read Full Review
I think they are too high
I think they are too high
Jenni
By : 'BAH'
Services : Letting( As a Owner )
Rent PCM : £350
Would you recommend ? : Yes
Postcode : SY4
We bought our flat in February and did lots of work on the flat to get it up to a good standard for rental, Jenni found a tenant with a couple of weeks and so far so good as he has paid on time, or earlier on a couple of occasions!" Thanks for finding us a tenant, he is due to move out in... Read Full Review
Clara
By : 'Katie'
Services : Letting( As a Tenant )
Rent PCM : £675
Would you recommend ? : Yes
Postcode : TF9
Me and my husband wasn't from the area but wanted to move here... We saw the property through barbers they were very helpful with booking viewings.. Very polite. When we went in to the office Clara seen to us...she was very polite and helpful and sorted things for us straight away. With all the... Read Full Review
Colette
Donna
By : 'Victoria'
Services : Sales( As a Vendor )
Sold price : £124000
Would you recommend ? : Yes
Postcode : TF9
We bought and sold with Barbers and everyone we dealt was very helpful. Most of our dealings were with Colette and nothing was too much trouble for her. She did things in one afternoon that had taken days for the solicitor to do! We were very grateful. Donna was excellent too. Always willing to... Read Full Review
Jenni
By : 'Mark'
Services : Letting( As a Owner )
Rent PCM : £695
Would you recommend ? : Yes
Postcode : TF9
Jenni provided clear and prompt feedback, Barbers made me aware of some issues I had not thought about and were very easy to talk... Read Full Review
Jenni
Gail
By : 'John'
Services : Letting( As a Owner )
Rent PCM : £595
Would you recommend ? : Yes
Postcode : TF9
Professional estate agents, I used their local knowlage and experience before I bought properties to rent out, on their advice I have purchased 3 local properties to rent out and we have always had good tenants in them. Barbers source my tenants, not the cheapest in town but you get what you pay... Read Full Review
Not the cheapest but you get what you pay for, I use Barbers for lettings they source my tenants, they do a full credit check and interview the tenants before the sign the contracts. We haven't had a bad tenant.
Not the cheapest but you get what you pay for, I use Barbers for lettings they source my tenants, they do a full credit check and interview the tenants before the sign the contracts. We haven't had a bad tenant.