The Flat Company

Matthew helped us putting our flat on the market taking care of all the aspects of the letting, from market research on similar flats prices in the area to the ad pictures or advice on furniture, without mentioning choosing the tenant and checking their references and suitability. Matt was ... Read Full Review

Matthew helped us putting our flat on the market taking care of all the aspects of the letting, from market research on similar flats prices in the area to the ad pictures or advice on furniture, without mentioning choosing the tenant and checking their references and suitability. Matt was ... Read Full Review

Flat company has been a great agency throughout my tenancy. Jessica was the lady I communicated with almost every time throughout my tenancy so everything that comes next basically refers to her. Very quick process of renting a property with them, extremely helpful with any issues that came up. ... Read Full Review

I have had a very positive experience as a landlord with The Flat Company. They were well-organised and efficient, with reliably quick responses to issues and requests. They ensured that my property was consistently occupied over a number of years while I lived abroad. Staff often went out of their ... Read Full Review

Would not rent a property with The Flat Company again. Didn't try to renegotiate our rent with the landlord after we said that the flat was too expensive. However, the flat was put onto the market for £100 less PCM after we moved out. Staff were very unhelpful and do not answer your questions. ... Read Full Review

Dear Elona, I take this opportunity to thank you for the excellent service, in an accurate and friendly fashion, during my tenure @ Whitson Terrace property. Despite the hectic schedules we face , You answered my many questions both in person and on the telephone in a helpful manner. I would not ... Read Full Review

It was a great experience renting a property with theflatcompany. Elona Smith, our property manager was extremely patient in answering all our queries right from documentation to moving in till the end of tenancy. We could see the professional ownership she took in attending all our issues/queries. ... Read Full Review

What a nice experience with this company, and in particular Elona Smith who assisted me with a flat in Quartermile. She stayed on top of the details and was very professional and knowledgeable, also polite. She kept in communication and I felt valued as a tenant, and in good hands. It was pleasant ... Read Full Review

My girlfriend and I have rented an apartment through The Flat Company and it has been a great experience. I was put in contact with Daria Listos who arranged a viewing of the apartment. The Flat Company made it possible to move in the day after the viewing, and the transition was very smooth. Both ... Read Full Review

I have dealt with Jill Vasey for many years, and have always found her a pleasure to work with. She responds quickly and efficiently, with friendly communication. Highly ... Read Full Review

Very passionate and driven agent, with a great attention to customer service. We've had a fantastic experience with Elona and would recommend her to ... Read Full Review

Matthew provided an impeccable service! He is a great communicator and has faultless attention to detail. He also provided me with lots of tips which were really useful as this is my first buy to let property. I'd highly recommend The Flat Company and will use them ... Read Full Review

NEVER EVER RENT WITH THIS COMPANY. After all the letting agent horror stories I have heard, I feel that ours must be one of the worst. This company was nothing but awful from day one of signing our lease. They failed to inform us prior to our move in day that work in our bathroom would not be ... Read Full Review

Elona has been extremely supportive and helpful dealing with an issue from a few years ago when I was in a property managed by the flat company. She has been very genuine and actually taken her time (which is limited as she is very busy) to help me with this situation. Wish she was my property ... Read Full Review

I have been with the flat company for 2 years and they are the only letting agency in which I have not had a single problem. All maintenance issues has been resolved within a couple days, queries have been responded to almost immediately and the entire process from start to finish has been very ... Read Full Review

Flat company had been very helpful in quickly finding a home for me in Edinburgh as I was new to UK. Service was very good. Especially Alex and Kim guided us through out the complete process. Really very nice of ... Read Full Review