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The UK's Largest Customer Review Website for the Property Industry
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4.8/5, 124 Reviews
100% Recommended
80% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
94% letting fee satisfaction
By : 'Anais'
Services : Letting(As a Tenant)
Would you recommend ? : Yes
Postcode : N194
Overall service was very prompt ed efficient. Our agents emailed us each and every information needed. Every request is kindly considered and usually accepted. Recommended!
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 80% | 100% | £860,000 | £1,620,000 |
Lettings | 100% | 94% | £275 | £4,000 |
Waterlows
11 Highgate High Street, London, Greater London
N6 5JT
020 8341 1166
Email to: complaints@tmdproperties.co.uk
Last updated at 2/20/2017, 5:59:57 AM by allAgents
By : 'Anais'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N194
Overall service was very prompt ed efficient. Our agents emailed us each and every information needed. Every request is kindly considered and usually accepted.... Read Full Review
Janet
By : 'Monika'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : N6
I have been renting my property via Waterlows Highgate for over 20 years as they provide an Excellent service. I found everyone at Waterlows very professional, honest and helpful and they made me feel that as a Landlady I was important to their business. Joel Woudstra was always a pleasure to deal... Read Full Review
good
By : 'Highgate'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : N6
My existing tenants were leaving at the end of August and Joel and his Highgate team worked hard to generate interest and show the flat. Starting in mid July they were successful and the new tenant moved in before the end of August. That's as good as it... Read Full Review
Slightly higher than I was used to paying but still good value
Janet
By : 'Lawrence'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : N19
Waterlows Highgate have looked after my property for over 15 years with consistently great service, management and advice. They have proven to be totally reliable, very fair and reasonable leading to good quality residents and management of the property. This includes usual maintenance and some... Read Full Review
Reasonable and reflects the great quality
By : 'V.Georgiades'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NW5
I have been dealin* with Waterlows for a few years and have found them to be a very helpful and professional agency especially Joel Woudstra I would strongly recommend... Read Full Review
Good
By : 'Harriette'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N6
Highly recommend Waterlows in Highgate. Joel has helped us to find a beautiful home to rent, stress free. Start to finish the service was helpful, and thorough. Anyone looking in the Highgate area should use... Read Full Review
Average
Jayne
By : 'Asia'
Services : Letting( As a Owner )
Rent PCM : £1420
Would you recommend ? : Yes
Postcode : N2
Joel has been helping me with flat letting for almost 5 years. He is a reliable and helpful agent. I would recommend if you are looking for someone trustworthy and hardworking in an estate agent... Read Full Review
Good
By : Marilyn
Aug 1, 2018Dear Asia, I am writing to say thank you for your kind comments about the service you received from our Highgate Office. We really appreciate you taking the time to post this review as feedback...
By : 'Nicole'
Services : Letting( As a Tenant )
Rent PCM : £3750
Would you recommend ? : Yes
Postcode : N6
From first point of contact to signing of contract, Joel Woodstra has been excellent in his professionalism and attention to detail. He has made the entire process simple and painless, finding me a perfect "home" rather than yet another "soulless" new build. He has taken into... Read Full Review
Standard
By : Marilyn
Aug 1, 2018Dear Nicole, Thank you very much for your great review regarding our Highgate Office. Feedback is very important to us and we appreciate you taking the time to post this. I would like to wish you ...
By : 'Jess'
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : N7
We rented through waterlows, who manage our property, and have had no issues so far. Initial agency fees are quite expensive, but they have been helpful and understanding of our particular situation. Joel has been especially... Read Full Review
One of the more expensive fees we were quoted.
By : Marilyn
Aug 1, 2018Dear Jess, I would like to take this opportunity to thank you for submitting your review. All feedback is important to us and we really appreciate your positive comments in regards to our...
Janet
By : 'Louise'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : N6
I have just had a very positive experience letting my flat with Waterlows. Joel Woudstra found excellent tenants very quickly and the handled the lettings process efficiently. Waterlows are also managing the property and I have been impressed by Janet who, like Joel, has been quick to respond and ... Read Full Review
Good
By : Marilyn
Aug 1, 2018Dear Louise, Thank you for your review regarding your experience with our Highgate Office. I am delighted to read that we have achieved our aim of delivering a five star service. I would like to...
By : 'SScott'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : N19
I am a Landlord with a property in the Crouch Hill area. For many, many years I have dealt with the team at Waterlows in assisting me in tenant placement and managing my property. The team have always giving me good guidance and advised me well on the state of the current rental market value and... Read Full Review
Good
Janet
By : 'Very'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : N6
I have now been dealing with this company and their staff for a number of years and they have successfully looked after a number of my properties. If ever there is a problem they seem to sort it out quickly and efieciently.I have never seen the point of looking for another management agent and will ... Read Full Review
Fair/reasonable
By : 'Cat'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes
Postcode : N6
Joel was really helpful and honest throughout the early communications and viewing process. I would be confident using Waterlows for any future... Read Full Review
Jayne
By : 'Rebecca'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NW5
Very friendly and professional service. Joel and Jayne were a great help to us in securing our flat and dealing with any issues and questions we had once we moved... Read Full Review
Good
Jayne
By : 'FMW'
Services : Letting( As a Tenant )
Rent PCM : £1235
Would you recommend ? : Yes
Postcode : N6
What a gem of an agency, Waterlows. Joel Woudstra clearly wants to find a person the right place and he goes that extra mile in terms of quality, friendly professionalism. Process was swift and I now happily have the keys to a wonderful studio in a location I love. Jayne Gough also was excellent in ... Read Full Review
Good
Janet
By : 'Very'
Services : Letting( As a Owner )
Rent PCM : £1126
Would you recommend ? : Yes
Postcode : N6
First time with a letting agent and I'm very pleased. Joel was friendly, communicative and he very quickly found me excellent tenants. Would... Read Full Review
By : 'Herbert'
Services : Sales( As a Vendor )
Sold price : £1620000
Would you recommend ? : Yes
Postcode : N6
Joel and Dan were really helpful throughout the process- despite ours taking longer than usual. They weren't too pushy to get us to accept any offer either which was good. I would say be cautious of valuations you receive from Agents as our selling price in the end was considerably lower than... Read Full Review
No more expensive than other agents
By : 'Kirsten'
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : N6
Joel has been great! Extremely professional, supportive and friendly. From organising a viewing at very short notice and being available for any and all of my questions ever since. It has been a stress-free experience when previously it has been a nightmare in... Read Full Review
Good
By : 'Francois'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : N19
Waterlows has been great with us. They assisted us a lot not only during our move in, but also when checking out. We did not have any issue with this agency, which is something to be noted, especially in London. The staff's availability has been outstanding for any of our request and has... Read Full Review
By : 'Matina'
Services : Letting( As a Tenant )
Rent PCM : £1127
Would you recommend ? : Yes
Postcode : N6
From the beginning Joel was very professional, informative and accommodating. He answered all our questions without major delays and we had a very smooth transition signing the contracts and moving in to the property. Highly recommend Waterlows as an estate agent. Excellent to deal... Read Full Review
Good