The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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4.9/5, 187 Reviews
97% Recommended
93% sales valuation accuracy
100% letting valuation accuracy
97% sales fee satisfaction
97% letting fee satisfaction
Murray
By : 'Jamaine Katongole'
Services : Letting(As a Tenant)
Rent PCM : £1200
Would you recommend ? : No
Postcode : NW11
Not sure where all these glowing reviews are coming from, my personal experience with this agency has been a nightmare, not a "dream". A nightmare experience from day one when we moved into a dirty flat to the bitter end as we were forced out of the property due to a severe mould problem that started after the gas heaters were replaced with very cheap power hungry electric heaters that did not do the job of keeping the flat warm. There is either a general disregards of tenant complaints or none responsiveness to correspondence, which puts you in a position to literally beg for any action or solutions to your problems. There is absolutely no accountability starting from the top, the people who are responsible to support you are never available or "not responsible" so you end up getting passed around. If you don't believe me, have a look at the attitude towards the none favourable reviews. Thats what you have to look forward to. Good luck keeping your dignity when you ask for your deposit back.
By : Murray Lee
Mar 11, 2021We are sorry you feel you had a bad experience That is very unfortunate and not the way we try to act We are always in the hands of the landlords and do not actually manage the flats. We have to pass all complaints to them. We also have to await their instructions to return a deposit. We do try our best but sometime we are stuck in the middle.And always end up looking like the "bad guys" The positive review will point to that. Once again we are sorry and wish you luck in the future
Dreamview Estates
34 Golders Green Road, London, Greater London
NW11 8LL
02084550055
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 93% | 97% | £265,000 | £1,800,000 |
Lettings | 100% | 97% | £800 | £6,500 |
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
19 | 0 | 46 | 6 | 55 | 0 | 55 | 0 | 6 | 0 |
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Initially it would be investigated by the Managing Director and we would try and resolve the issue. We are members of all the trade bodies, TPO, NAEA and ARLA so a report can be made to these. We also hold Professional Indemnity for any serious claims. We are always happy to try and mediate the issues to come to a satisfactory solution.
Last updated at 10/2/2017, 2:43:45 AM by allAgents
Murray
By : 'Andrei'
Branch : Golders Green, 34 Golders Green Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NW4
I've been with this agency for the last 4 years,and I've changed once the property. The services what they offer are amazing,prompt,no delays on processing paperwork or any issues come with the time. Thanks for providing the best ... Read Full Review
By : 'Helen'
Branch : Golders Green, 34 Golders Green Road
Services : Letting( As a Owner )
Rent PCM : £2100
Would you recommend ? : Yes
Postcode : NW11
I have been working with Dreamview Estates for nearly 10 years. I have always found them to be highly professional and always willing to assist me. They offer good care and ... Read Full Review
By : 'Fash'
Branch : Golders Green, 34 Golders Green Road
Services : Letting( As a Tenant )
Rent PCM : £800000
Would you recommend ? : Yes
Postcode : NW3
I'm tenant of Dreamview for the last 3 years. after 10 years having hard time with different agency, finally I have managed to find the most reliable and efficient one. I can describe Dreamview in 3 words: Honest, hassle-free and Super helpful? Base on my experience I can recommend ... Read Full Review
Murray
By : 'High'
Branch : Golders Green, 34 Golders Green Road
Services : Letting( As a Tenant )
Rent PCM : £6500
Would you recommend ? : Yes
Postcode : NW
We were thoroughly impressed by Murray's professionalism and warmth. He responded to all our queries promptly and helped us secure a lovely house under unique circumstances. His mediation skills are exceptional. Murray was gracious enough to help with other property searches, giving ... Read Full Review
By : Murray Lee
Nov 30, 2021Was absolutely blown away by this incoming tenants review especially coming from a High Commission. !Thank you very much and hope you have many happy years in your lovely new...
Murray
By : 'Ken'
Branch : Golders Green, 34 Golders Green Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NW11
Dreamview Estates have acted on my behalf over many years. Murray Lee and his team have always been professional, helpful with expert advice and available at all times. Importantly they have been successful and have done so again recently. I have and will continue to recommend Dreamview ... Read Full Review
By : Murray Lee
Nov 29, 2021Thank you for you kind comment Ken. Its so nice of you to give us this review and proves we strive to do our...
Murray
By : 'Graham'
Branch : Golders Green, 34 Golders Green Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NW11
I have worked with Dreamview Estates ever since the company was founded in 2012. I had previously worked with the principal, Murray Lee, at his previous firm for more than 15 years. Dreamview are, in my view, a firm of the highest integrity who give the very best of service to all their ... Read Full Review
By : Murray Lee
Nov 29, 2021Thank you for your kind review. Its been a pleasure dealing with you for so many years as a, buyer, client, landlord and a...
Murray
Victor
By : 'David'
Branch : Golders Green, 34 Golders Green Road
Services : Letting( As a Owner )
Rent PCM : £2500
Would you recommend ? : Yes
Postcode : NW11
Dreamview have been managing the lets of our properties for a number of years now. They have provided an excellent service throughout - finding suitable tenants, collecting the rent reliably, dealing with problems promptly, providing advice and always friendly. Highly ... Read Full Review
By : Murray Lee
Nov 29, 2021Thank you for you kind worlds. You have been a pleasure to work with as...
Murray
Victor
By : 'Michael'
Branch : Golders Green, 34 Golders Green Road
Services : Letting( As a Owner )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : NW11
I have been a client of Dreamview since 2013, first as a tenant and now as a landlord. I now live hundreds of miles away from London, so I depend on Murray and co to manage all aspects of my property. They have looked after the practicalities quickly and efficiently and provided sound advice when I ... Read Full Review
By : Murray
Nov 28, 2021Thank you It’s been a pleasure Really appreciate your kind...
Murray
Victor
By : 'Ian'
Branch : Golders Green, 34 Golders Green Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NW11
Murray Lee and his team have been representing my properties for over eight years. During this period I have had nothing but a fantastic service from them. Highly professional; responsible, thoughtful, efficient; and the bonus is they are really nice people to deal with. The pandemic has put ... Read Full Review
By : Murray
Nov 27, 2021Thanks for such a glowing review! Your a great Landlord and also a pleasure to deal with. We get it right most of the...
Victor
By : 'Julian'
Branch : Golders Green, 34 Golders Green Road
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : No
Postcode : NW11
Warning for anyone considering letting or renting a property through Dreamview Estates and/or Gabriel Ben-Soussan. Seven days ago 3 tenanted flats at 80 Bridge Lane, NW11 0EJ were served with Emergency Prohibition Orders and all 4 occupants were made homeless. The action of Barnet Council was ... Read Full Review
By : Ebony Evans
Nov 25, 2021This property had quiet tenants but the constant works being carried out where horrendous for neighbours. I walked past and this was on the front door. Dodgy estate agent. I was warned previously not ...
By : 'JACK'
Branch : Golders Green, 34 Golders Green Road
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : No
Postcode : NW11
Dreamview = Rachmanism Try to rip people off and take their hard earned cash then Karma will get you! And looks like it has with the emergency prohibition order for making people live in the worse conditions, no electricity, no roof, no hot water, If ** tries to do a deal with you then ... Read Full Review
Murray
By : 'Daniel'
Branch : Golders Green, 34 Golders Green Road
Services : Sales( As a Vendor )
Sold price : £265000
Would you recommend ? : Yes
Postcode : NW11
Murray was a pleasure to deal with from start to finished. He kept an eye on the deal throughout and managed to get things done in record time. I wouldn't hesitate in recommending Dreamview Estates! They found a buyer for our quirky property in difficult times and exceeded our ... Read Full Review
By : JM
Dec 3, 2021I have been a tenant at my property for almost eight years through Dreamview Estates agency and during my stay I have found them to be very professional , helpful and supportive...
Daniel
Murray
By : 'Rob'
Branch : Golders Green, 34 Golders Green Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NW2
I have been working with DreamView Estates for over 7 years...and my one thought always is "why can't all agents be like these guys??" I am always blown away by their diligence, competence and eagerness to help in whatever situation. I never feel as if anything I ask for is too ... Read Full Review
By : Murray Lee
Mar 31, 2021What an amazing review. Thank you so much Its been a pleasure working for you over this years. We wish all landlords would be the same as you!...
Murray
By : 'Jeremy'
Branch : Golders Green, 34 Golders Green Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NW11
Murray and his team were excellent. Murray is hugely experienced, and helped me navigate through the many complexities of the sale. I thoroughly recommend Murray and Dreamview ... Read Full Review
By : Murray Lee
Mar 24, 2021Thanks Jeremy, been our pleasure to help you sell the flat. Good luck in your...
Murray
By : 'Jamaine'
Branch : Golders Green, 34 Golders Green Road
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : No
Postcode : NW11
Not sure where all these glowing reviews are coming from, my personal experience with this agency has been a nightmare, not a "dream". A nightmare experience from day one when we moved into a dirty flat to the bitter end as we were forced out of the property due to a severe mould ... Read Full Review
By : Murray Lee
Mar 11, 2021We are sorry you feel you had a bad experience That is very unfortunate and not the way we try to act We are always in the hands of the landlords and do not actually manage the flats. We have to...
By : 'Mauro'
Branch : Golders Green, 34 Golders Green Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NW11
After 2 months I left the property I rented, I can't get my deposit back! They also refuse to give me contact details of who's holding my deposit. Professionalism is not what you find ... Read Full Review
By : Murray Lee
Jan 12, 2021I believe this review is out of date. You have had your deposit returned There was a delays due to errors on the sort code. You also were a satisfied tenant for many years staying in the same flat....
Murray
By : 'olivier'
Branch : Golders Green, 34 Golders Green Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : NW11
We had purchased a property in Golders Green through Murray. He was most helpful in guiding us through the process and most ... Read Full Review
By : Murray
Dec 30, 2020Thanks very much for your kind review Could you email me direct so I can clarify who you are and to thank you...
Murray
By : 'Michael'
Branch : Golders Green, 34 Golders Green Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : NW11
Absolutely fantastic. Murray was brilliant throughout an extremely long process, always available and someone we could really rely on. We can confidently say it wouldn’t have happened with another agent - thank you! Will be our first port of call for anything property related in the ... Read Full Review
By : Murray Lee
Dec 6, 2020Thank you for such kind comments. I’m delighted you got the home you always wanted. I know you will be happy...
Murray
By : 'stuart'
Branch : Golders Green, 34 Golders Green Road
Services : Sales( As a Vendor )
Sold price : £1450000
Would you recommend ? : Yes
Postcode : NW11
Just finally completed on selling a house in GG and can honestly say that without Murray at the helm the sale would not have gone through. He is continuously on the ball chasing all the parties even outside normal office hours and can always be contacted day or night and answers calls and messages ... Read Full Review
By : Murray Lee
Nov 26, 2020Thank you for such a great review. This took us all 2 years to get this through but we got there in the...
Murray
By : 'QXB'
Branch : Golders Green, 34 Golders Green Road
Services : Letting( As a Tenant )
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : NW11
I have found Dreamview Estates to be at all times: honest, professional, polite and informed. They always answer the phone and they always respond to ... Read Full Review