The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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4.5/5, 84 Reviews
89% Recommended
67% sales valuation accuracy
100% letting valuation accuracy
75% sales fee satisfaction
67% letting fee satisfaction
Alison
By : 'Debbie Holmes'
Services : Sales(As a Buyer)
Sold price : £134000
Would you recommend ? : Yes
Postcode : GU11
We have had nothing but excellent service from both Sasha and Alison at Romans. They have both been extremely communicative and helpful throughout the entire process of my son buying his first home. They have gone above and beyond what was expected of them and always with a friendly voice and a smile. I would not hesitate to use these ladies again and highly recommend Romans. Absolutely fabulous! Thank you so much ladies.
Last updated at 11/30/2, 12:00:00 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 67% | 75% | £134,000 | £265,000 |
Lettings | 100% | 67% | £825 | £1,650 |
Romans
167 Victoria Road, Aldershot, Hampshire
GU11 1JU
01252 743725
By : 'Julie'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : GU12
let my house out with Romans for 3 yrs under the no deposit scheme when the house was sold the tenant had trashed my my house had to get a skip to clear the rubbish including taking up the living room carpet to do dog faeces which was against tenancy anyway. All invoices sent into Romans due to... Read Full Review
Will
By : 'J'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : GU9
Have had a superb experience working with Will at Romans who set up a viewing same day, took his time to show me round the property and is now working tirelessly to get my tenancy set up in time for me to secure the property before going away; the timescale was challenging but Will has been... Read Full Review
Sasha
Dan
By : 'Jane'
Services : Sales( As a Vendor )
Sold price : £335
Would you recommend ? : Yes
Postcode : GU12
Always a big? who shall I use to sell my house .. never used Romans in Aldershot before. Met Sasha who ran me through h the process and thought I would give them a chance. Sasha and her team Dan Holly Alison etc have been helpful get back to you when they promise professional helpful and... Read Full Review
By : 'Martin'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : GU11
I am totally impressed, getting a beautiful apartment with them was quiet easy compared with what other agents has done with me during my search form an accommodation. It was easy and I recommending them already to my friends that need a suitable and befitting accommodation. Thank you to all the... Read Full Review
Paula
By : 'Iain'
Services : Letting( As a Owner )
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : GU12
I have been in the business of renting out property in Ash Vale, near Aldershot for the past 21-years. The biggest challenge I faced was in finding a decent property management company who cared about my custom as much as the fees they extract, often for very little, if any, service. We found a... Read Full Review
Alison
By : 'Debbie'
Services : Sales( As a Buyer )
Sold price : £134000
Would you recommend ? : Yes
Postcode : GU11
We have had nothing but excellent service from both Sasha and Alison at Romans. They have both been extremely communicative and helpful throughout the entire process of my son buying his first home. They have gone above and beyond what was expected of them and always with a friendly voice and a... Read Full Review
By : 'Craig'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : GU12
Worse staff ever in the aldershot branch ever kept me in loop what was happening about renting a house ad refused to give back holding fee when it didnt go tho..trisan and charlotte are rude and... Read Full Review
By : Charlotte
May 11, 2018Thank you for your feedback, if you wish to make a formal complaint please contact...
By : 'Lucette'
Services : Sales( As a Vendor )
Sold price : £265000
Would you recommend ? : Yes
Postcode : GU12
Romans aldershot is highly recommended. All staff are professional, polite and supportive. Everyone I met or spoken to on the phone have been brilliant and helped guide me through the process of moving. My property was put on the market at a realistic price and sold within a week. Today I have... Read Full Review
Good
By : 'Beatlenut'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : GU9
Absolutely awful estate agents. Wouldn't trust them further than I could throw them. Goodness knows why they have been given glowing reviews & 5 stars. My experience of this establishment is that they are VERY unprofessional and extremely dishonest. Beware any prospective client, do not use... Read Full Review
By : Maaz
Apr 27, 2018I fully agree with your comment. I found them very nice when they are trying to sell but awful after sale service and they will completely forget about you once you checked out and litterally you...
By : 'NEVER'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : GU12
I NEVER write reviews but the service from Romans in Aldershot was disgraceful. Upon meeting the agents (two turned up) they were full of charm, smiles and promised the earth - regular updates (every Friday) throughout the process, they expressively said they have a potential buyer for the... Read Full Review
1.5% for them to lie for weeks!
By : Mark Wright
Feb 5, 2015Thank you for taking the time to write a review regarding the Aldershot office. Comments from our customers whether positive or negative are extremely helpful and I would like an opportunity to...
By : 'Sparky'
Services : Letting( As a Tenant )
Would you recommend ? : No
Its all about the customer service - except at Romans it seems. I called regarding a property advertised to rent - ready to move in within 24hrs with 6 months rent in advance at the ready. Called the office to inquire about whether a cat would be acceptable as we are keen to move quick and have... Read Full Review
Sean
By : 'Mark'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : GU12
The professionalism of Sean was excellent throughout, he was always ready to help me and gain information within a quick amount of time and was always very friendly and helpful. Sean and the team at Romans made the whole process a lot easier and were always happy to help me and explain various... Read Full Review
Sandy Harris
By : 'Kelly'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : GU11
This is my first working with Romans. My flat needed a few repairs and I had quite a few questions and concerns on renting my property. I had been introduced to Kelly, and she has been excellent in handling the transition between the tenants moving in and answering all my concerns promptly. I am... Read Full Review
By : 'cmacey4'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : GU11
please with the help from the agents that were involved in the move. appreciated the phone call asking how the move went. customer service was... Read Full Review
Jon
By : 'Clair'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : GU12
I was badly let down by another estate agency and was desperate to sell. Jon provided helpful advice on the Onbudsman code of conduct which was instrumental in getting out of an onerous contract with the other agency. Within 2 weeks I had viewings and the 3rd person to view my property made a final ... Read Full Review
Sharon
By : 'joanandcolin'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Sharon Tubb has been our letting agent for our house for the past 10 years. We have not had a moment of concern over the house during that time. She has been exceptional, expecially during a dispute with the neighbour (which truned out to be the neighbour's mistake). Sharon responds speedily to... Read Full Review
Sharon
By : 'Absenteelandlady'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Sharon Tubb has looked after my rental property for ten years. During that time she has dealt with any problems arising in my property with supreme efficiency. I know I can confidently leave Sharon to select new tenants, when the occasion arises, and to keep a watchful eye on my property at ... Read Full Review
Sandy Harris
By : 'Richard'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : GU52
Hello , I rented my house with Romans 6 months ago , I only had a week to deal with it as I was due back overseas , Roman got the property let within 2 days , Since then Sandra Harris has carried out a fantastic job managing the property in my absence from the UK , the tenants are happy and the ... Read Full Review
Scott
Sean
By : 'no'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Excellent, courteous, prompt service which far excelled other estate agents within the local area. Romans had meticulous attention to detail which meant the photos used showed off my property to its best advantage. As the sale progressed, Romans picked up and dealt with any issues very... Read Full Review
By : 'MissS'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
I found the staff at the Aldershot office very helpful and friendly. They were professional at all times and extremely welcoming. If I move house in the future, I will not hesitate to use the Aldershot Romans Office... Read Full Review