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New Homes, Ealing W5
3.7/5, 3 Reviews
67% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
0% letting fee satisfaction
Northfields Estate Agents is situated in West London, and was first established in 1986. Since then it has grown into an award-winning four branch independent estate agency with our four branches spread across West London, located in Northfields, Ealing Broadway, Pitshanger Lane and Shepherd`s Bush.
Why Northfi
elds Estate Agents?
We take pride in training and development of our staff to provide the best property buying, selling or renting experience. Lettings and sales professionals at Northfields are experts in local knowledge and the real estate industry. We aim to guide you through the whole process of letting, selling, buying or renting a house or flat in West London. We are an award winning Estate agency with 36 national awards under our belt.
Why should you move to West London?
West London is best known for sophisticated and attractive architecture, green spaces and residential areas. West London has great public transport connections to central London which makes West London a very attractive location to young families and young professionals alike.
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"Absolute Joke. If only I..."
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1 Star Review
By : 'Savannah'
Services : Letting(As a Tenant)
Rent PCM : £1600
Would you recommend ? : No
Postcode : W5
Feb 18, 2021
People found this helpful1
Absolute Joke. If only I could give 0 stars. I rented a property through Northfields, everything was smooth and really good when beginning. When our contract ended (12 months later) two of my flatmates wanted to extend the contract, however I assured Northfields I was moving out as per the agreed contract. They were supposed to create a new contract for the two flatmates that decided to stay for longer, however, they didn't. My name was still on the 'extended contract'. I still moved out on 4th of June 2020, a few days before the original contract was ending. Our deposit was held under the Protected Deposit Scheme, which, according to Citizens Advise (see link at bottom of review) we should have received our deposit within 10 days of moving out, unless a dispute is raised (which it wasn't). I am aware Northfields messed up and therefore I woudn't get my deposit back until 10 days after my flatmates moved out which I just 'had to accept'. My flatmates moved out in November 2020, it's now the 18th of February 2021, and we still haven't received our deposit. I seeked legal advice from a lawyer who said they could take action regarding this situation, however, before proceeding, I wanted to inform Northfields I was getting legal advise. I received a prompt reply (after being ignored a couple times) from Sarah Brown saying that the landlord had replied and they could release our deposit. I informed the lawyer and decided to let them return the deposit without having to take legal action. However, they still haven't returned it, and once again, my last couple of emails have been ignored. Technically this could be considered as theft as it's not their money to keep. I'm very disappointed, and in future will avoid and recommend avoiding to anyone. Citizens Advice Page - https://www.citizensadvice.org.uk/housing/renting-privately/ending-your-tenancy/getting-your-tenancy-deposit-back/#:~:text=protected%20your%20deposit.-,If%20your%20deposit%20is%20protected,amount%20that's%20being%20taken%20off Tenancy Deposit Scheme Details - https://www.tenancydepositscheme.com/is-my-deposit-protected/
Was this helpful?:
By : Northfields
Feb 23, 2021Thank you Savannah for your review of our agency. We are sorry to hear that you have been unhappy with the service received from our lettings team. We take any complaint very seriously and would like to make a full investigation, so please email enquiries@northfields.co.uk and we can provide a copy of our complaints procedure, which needs to be in place so that we can look into this matter for you.
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Savannah Bekker
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £454,000 | £820,000 |
| Lettings | 0% | 0% | £1,600 | £1,600 |
Address
Northfields
20 New Broadway, Ealing, Greater London
W5 2XA
020 8280 9612
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Northfields Branches (View All 5)
I have been dealing with a ...
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5 Star Review
Leah
By : 'Kelly'
Services : Sales( As a Vendor )
Sold price : £454000
Would you recommend ? : Yes
Postcode : W5
Mar 16, 2022
People found this helpful0
I have been dealing with a particularly complex probate sale of two flats. Northfields, and Leah in particularly, have been invaluable in supporting me through this process offering much support and advice along the way. I couldn't recommend them highly... Read Full Review
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Kelly Molloy said about Northfields
Services : Sales( As a Vendor )Date: 16th Mar 2022
I have been dealing with a particularly complex probate sale of two flats. Northfields, and Leah in particularly, have been invaluable in supporting me through this process offering much support and advice along the way. I couldn't recommend them highly enough.
The UK's Largest Customer Review Website for the Property Industry
Absolute Joke. If only I ...
Share On :
1 Star Review
By : 'Savannah'
Services : Letting( As a Tenant )
Rent PCM : £1600
Would you recommend ? : No
Postcode : W5
Feb 18, 2021
People found this helpful1
Absolute Joke. If only I could give 0 stars. I rented a property through Northfields, everything was smooth and really good when beginning. When our contract ended (12 months later) two of my flatmates wanted to extend the contract, however I assured Northfields I was moving out as per the... Read Full Review
Comments (1)Absolute Joke. If only I could give 0 stars.
Was this helpful?:
Savannah Bekker said about Northfields
Services : Letting( As a Tenant )Date: 18th Feb 2021
Absolute Joke. If only I could give 0 stars.
I rented a property through Northfields, everything was smooth and really good when beginning. When our contract ended (12 months later) two of my flatmates wanted to extend the contract, however I assured Northfields I was moving out as per the agreed contract. They were supposed to create a new contract for the two flatmates that decided to stay for longer, however, they didn't. My name was still on the 'extended contract'. I still moved out on 4th of June 2020, a few days before the original contract was ending.
Our deposit was held under the Protected Deposit Scheme, which, according to Citizens Advise (see link at bottom of review) we should have received our deposit within 10 days of moving out, unless a dispute is raised (which it wasn't). I am aware Northfields messed up and therefore I woudn't get my deposit back until 10 days after my flatmates moved out which I just 'had to accept'.
My flatmates moved out in November 2020, it's now the 18th of February 2021, and we still haven't received our deposit. I seeked legal advice from a lawyer who said they could take action regarding this situation, however, before proceeding, I wanted to inform Northfields I was getting legal advise. I received a prompt reply (after being ignored a couple times) from Sarah Brown saying that the landlord had replied and they could release our deposit. I informed the lawyer and decided to let them return the deposit without having to take legal action. However, they still haven't returned it, and once again, my last couple of emails have been ignored. Technically this could be considered as theft as it's not their money to keep.
I'm very disappointed, and in future will avoid and recommend avoiding to anyone.
Citizens Advice Page -
https://www.citizensadvice.org.uk/housing/renting-privately/ending-your-tenancy/getting-your-tenancy-deposit-back/#:~:text=protected%20your%20deposit.-,If%20your%20deposit%20is%20protected,amount%20that's%20being%20taken%20off
Tenancy Deposit Scheme Details -
https://www.tenancydepositscheme.com/is-my-deposit-protected/
The UK's Largest Customer Review Website for the Property Industry
By : Northfields
Feb 23, 2021Thank you Savannah for your review of our agency. We are sorry to hear that you have been unhappy with the service received from our lettings team. We take any complaint very seriously and would...
The sale of our property was ...
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5 Star Review
By : 'Alan'
Services : Sales( As a Vendor )
Sold price : £820000
Would you recommend ? : Yes
Postcode : W13
Apr 21, 2020
People found this helpful0
The sale of our property was not without a few problems but Abraham Oommen at Northfields Estate Agents was very professional, courteous and helpful. Following his advice we were able to conclude a very satisfactory... Read Full Review
Comments (0)Was this helpful?:
Alan Rutter said about Northfields
Services : Sales( As a Vendor )Date: 21st Apr 2020
The sale of our property was not without a few problems but Abraham Oommen at Northfields Estate Agents was very professional, courteous and helpful. Following his advice we were able to conclude a very satisfactory sale.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Last updated at 11/30/2, 12:00:00 AM by allAgents
