The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
Loading...
4.8/5, 317 Reviews
97% Recommended
98% sales valuation accuracy
95% letting valuation accuracy
100% sales fee satisfaction
92% letting fee satisfaction
Armond
By : 'Deborah'
Services : Letting(As a Tenant)
Would you recommend ? : Yes
Postcode : SW4
Armond and Chris were extremely helpful during the whole rental process, especially during these times where the market is extremely competitive. They assisted us throughout the process from placing our offer to completing all the paperwork and kept us updated during all stages. We would definitely recommend their professionalism, efficiency and reactivity.
Our Complaints Policy
We are committed to providing an extremely high level of service to
all our clients. However if something goes wrong, we need you to tell us
about it so that we can improve the quality of our services as fairness
is the central value that underpins our company. We sincerely hope that
you will have no reason to complain however should this be the case, we
are committed to resolving complaints in a fair and professional
manner.
What happens next?
If you have a complaint, please contact us with the details.
We will send acknowledgement of your complaint within 3 days of its receipt, enclosing a copy of this procedure.
Investigation into your complaint will be completed within 14 days of sending acknowledgement.
You will then be invited to a meeting where we can hopefully resolve
your complaint. Within 3 days, you will be sent a copy of the agreements
made at that meeting.
If you would rather deal with your complaint by correspondence or
email, we will send you details of our findings and suggested solutions.
If you are not satisfied with the result, you can refer your complaint to the Property Ombudsman.
Last updated at 5/22/2017, 2:59:06 AM by allAgents
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 98% | 100% | £270,000 | £1,300,000 |
Lettings | 95% | 92% | £440 | £3,440 |
Orlando Reid
1-3 Old Town, London, Greater London
SW4 0JT
020 7627 3197
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Matt
By : 'Merwais'
Services : Sales( As a Vendor )
Sold price : £425000
Would you recommend ? : Yes
Postcode : SE1
Excellent service and amazing personality. His approach was so professional and his guidance helped in a successful sale. If I ever want to sale another property, I will definitely look for Matt. Thank you... Read Full Review
Layla
By : 'Samson'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW9
Layla was very helpful and professional, and we had a great experience communicating with her. We were generally happy wth the overall procecss with Orlando... Read Full Review
Tom
By : 'Madeleine'
Services : Sales( As a Buyer )
Sold price : £340000
Would you recommend ? : Yes
Postcode : SW4
Tom was really informative and supportive throughout the entire process from our first viewing until we got the keys. As first time buyers this was a great reassurance to us and made the experience less stressful and more enjoyable. Tom kept in regularly contact throughout the process and was... Read Full Review
By : Tom Butler
Mar 18, 2022Thanks very much for your kind review, i am sure you will be happy in your new...
Matt
By : 'Philip'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SW9
Matt did a great job. Couldn't fault his dedication and professionalism. organised everything and responded to our questions straight... Read Full Review
Tom
Tamsin
By : 'Christopher'
Services : Sales( As a Vendor )
Sold price : £460000
Would you recommend ? : Yes
Postcode : SW8
Excellent Sales Service! Tom had lots of experience locally, and was very personable, so we felt confident he would sell our property well. He was great with prospective buyers and was great to deal with from our perspective. In the end he got us a far higher sale price than any other local agents... Read Full Review
By : Thomas Butler
Oct 21, 2021Thanks for the lovely review and I am delighted we achieved a good sale for...
Tom
By : 'ANDREW'
Services : Sales( As a Vendor )
Sold price : £845000
Would you recommend ? : Yes
Postcode : E3
A big Thank you to Tom Thank you so much to Tom for helping to get my sale over the line. It turned out to be more complicated than we initially thought it would be for historical legal reasons, but Tom was positive and helpful... Read Full Review
By : Tom Butler
Sep 18, 2021Thanks Andy I am delighted it has completed for...
Tom
By : 'George'
Services : Sales( As a Buyer )
Sold price : £542000
Would you recommend ? : Yes
Postcode : SW4
As a first time buyer, Sheraton Law were extremely helpful with guiding me through the process. Tom was always on hand to answer any questions (even when on leave) and kept up continued communication which was reassuring. Tom was very good at keeping the process moving which made for a quick and... Read Full Review
By : Tom Butler
Sep 13, 2021Thanks George I am delighted it went well and hope you are happy...
Tom
By : 'Dave'
Services : Sales( As a Vendor )
Sold price : £710000
Would you recommend ? : Yes
Postcode : SW2
This is the second time that we have asked Tom at Sheraton Law to sell a property for us, and it went just as brilliantly as the first: he gave great, practical advice on the price, resulting in a better-than-expected offer, and he helped throughout the sale, politely nudging the parties along in... Read Full Review
By : Tom
Aug 31, 2021Thanks for the lovely review and I am delighted we could help with your big move up...
Tom
By : 'Lucy'
Services : Sales( As a Vendor )
Sold price : £375000
Would you recommend ? : Yes
Postcode : SW8
Sheraton Law (Tom) sold my flat in Clapham for me recently and the whole experience was excellent. he kept me up to date with everything that was going on and had great knowledge and advice for me relating to the area and process. I would definitely use them... Read Full Review
By : Thomas Butler
Jul 13, 2021Thanks Lucy I am delighted it went well and i hope you are happy in your new...
Tom
By : 'Sharon'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SW4
Tom is a great agent. He provides a very client focused service keeping me constantly up-to-date with every aspect of the sales process. He influenced the chain at both ends to ensure completion within a tight timeframe in order for me to obtain the stamp duty exemption. I wholly recommend Sheraton ... Read Full Review
By : Tom
Jun 28, 2021Thanks Sharon I am delighted we got it across the line...
Tom
By : 'Hayley'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SW2
Sheraton Law managed my flat for a few years when it was let out. The team were great at finding suitable tenants and maintaining the property. Michael was especially brilliant at swiftly fixing thing and replacing new flooring. When I sold the flat Tom took over who was exceptional during the... Read Full Review
By : Thomas Butler
Jun 28, 2021Thanks Hayley i am glad it went...
Matt
Jack
By : 'Sylwia'
Services : Sales( As a Buyer )
Sold price : £405000
Would you recommend ? : Yes
Postcode : SE6
I bought my first house with Orlando Reid and was helped by Matt Hope and Jack Reid. They were responsive, organised and profession when the solicitors were not being responsive.I would definitely recommend working with... Read Full Review
Matt
By : 'Daniel'
Services : Sales( As a Vendor )
Sold price : £330000
Would you recommend ? : Yes
Postcode : SW11
Matt Hope is a superstar. I wanted some help understanding the current and future value of my home. Matt provided quick insightful and logical advice over the phone and followed this up with a free of charge offer to come over to my place to value the property (the following day!). would highly... Read Full Review
Matt
Jack
By : 'Sam'
Services : Sales( As a Vendor )
Sold price : £480000
Would you recommend ? : Yes
Postcode : SW4
Great service - started off with some really good advice on what the market price of the property should be. I found the whole process of selling my property extremely easy and stress free which has not been the same with other estate agents in the past! I would highly recommend them and... Read Full Review
Matt
Jack
By : 'Mina'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW18
I bought a flat with Orlando Reid. Matt Hope and Jack Reid helped me throughout the process and were organised, professional and responsive to all my questions and comments. Would definitely... Read Full Review
Armond
By : 'Danilo'
Services : Letting( As a Tenant )
Rent PCM : £2200
Would you recommend ? : Yes
Postcode : SW18
Great experience with Armond, went above and beyond to help deal with a landlord who was being unreasonable in his... Read Full Review
Armond
By : 'James'
Services : Letting( As a Tenant )
Rent PCM : £2450
Would you recommend ? : Yes
Postcode : SE11
Excellent experience. After using a number of Estate Agents across South London for rental properties, Orlando Reid have been by far the best. Armond was extremely helpful and understand, keeping us in the loop every step of the way in an incredibly transparent... Read Full Review
Armond
By : 'Georgie'
Services : Letting( As a Owner )
Rent PCM : £1750
Would you recommend ? : Yes
Postcode : SW9
Armond had been incredibly helpful and efficient in all matters relating to the rental of my property. He responds to questions/queries very quickly, is always a pleasure to speak to and often goes out of his way to help or rectify a situation. I would highly recommend working with... Read Full Review
Armond
By : 'Deborah'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW4
Armond and Chris were extremely helpful during the whole rental process, especially during these times where the market is extremely competitive. They assisted us throughout the process from placing our offer to completing all the paperwork and kept us updated during all stages. We would definitely ... Read Full Review
Jack
Matt
By : 'David'
Services : Sales( As a Vendor )
Sold price : £359500
Would you recommend ? : Yes
Postcode : SW2
As a seller I was very pleased with the service provided by Orlando Reid. I was kept up to date with what was going on at all times and was given what I thought was an true opinion of the prospect of achieving a sale after each viewing. Thanks to Matt and Jack who handled the sale who were both... Read Full Review