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The UK's Largest Customer Review Website for the Property Industry
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2.9/5, 67 Reviews
46% Recommended
91% sales valuation accuracy
75% letting valuation accuracy
92% sales fee satisfaction
61% letting fee satisfaction
By : 'Dylan Bailey'
Services : Sales(Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : SG4
Pymm & Co were more than happy to rent out a dangerously mouldy house to a family, a serious health hazard. They don't seem to think that they have any responsibility to the people who use their agency to rent a house. If you rent through them and you have a major problem, like black mould, then they won't be on your side. I will not be using Pymm & Co until they seriously raise their standards, and neither should anyone else. Below you can see the pictures of what the houses look like. Black mould everywhere. Imagine if you had to live like that. Imagine if it was a friend or family member. Imagine if a key worker, a doctor, a nurse, whose work keeps our NHS running every day, was made to live here? Well, Pymm & Co were happy for an NHS worker to live here during a pandemic and told them the fix was to run a dehumidifier 24/7 at the tenants' expense! They shouldn't have even be in that situation to begin with, and for Pymm & Co to respond with the most minor of actions at the expense of the TENANT is outrageous. NO MORE! :(
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 91% | 92% | £165,000 | £285,000 |
Lettings | 75% | 61% | £450 | £1,500 |
Pymm and Co Estate Agents
4 Ber Street, Norwich, Norfolk
NR1 3EJ
01603 305805
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
By : 'Mike'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : NR2
Extremely unprofessional, blatantly lied to me about a virtual viewing being... Read Full Review
By : 'Ben'
Services : Letting( As a Tenant )
Rent PCM : £825
Would you recommend ? : No
Postcode : NR1
Absolutely appalling letting agency, terrible communication, and won't ever admit to making a mistake. They should be banned from operating with the terrible attitude they bring to property management... Read Full Review
Megan
By : 'NPM'
Services : Letting( As a Tenant )
Rent PCM : £660
Would you recommend ? : No
Postcode : NR8
Megan George, pymm & company Estate Ajant told me to use the kettle when I don't have the hot water and my boiler is not working, told me it's not something Argent. They will not fixed some thing go wrong, don't get any Propetey's from Pymm & company Estate Ajant. There... Read Full Review
Leon
By : 'Penny'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NR4
Thank you to Leon who was helpful and friendly. Kept me informed throughout the sale process. Would recommend Pymm and... Read Full Review
mel
By : 'Robert'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NR8
I have been dealing with Pymm & Co for over seven years now and Mel for at least five. Whenever I contact them I have also found them very efficient and seem to be able to vet the applicants very thoroughly and quickly. When you hear of some of the agents operating in the letting market it is... Read Full Review
By : 'Pam'
Services : Sales( As a Buyer )
Sold price : £285000
Would you recommend ? : Yes
Postcode : NR16
Buying a property through Pymms I found staff very efficient and friendly with great advice given too. If it wasn't for a member of staff here I wouldn't have completed my sale last day of June so I am completely... Read Full Review
By : 'Nicola'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : NR7
I recently purchased a property through Pymm and Co and was very happy with the service. Rachel Ingleby was very helpful and kept me updated throughout. She was quick to answer any queries I had and helped push the purchase through towards the end of the... Read Full Review
Deborah
By : 'Disappointed'
Services : Letting( As a Owner )
Rent PCM : £725
Would you recommend ? : No
Postcode : NR3
Overall I have been extremely dissatisfied with Pymm and Co's as an agent, in terms of their poor customer service, lack of proper communications, inefficiency, disorganization, and inability to manage properly works that were required at my property. Throughout the period that Pymm and... Read Full Review
Throughout the period that Pymm and Co were \'managing\' my property, I was surprised at the high cost of works conducted by their contractors. I have since heard from 3 separate contractors that Pymm and Co charge \'hidden commission\' on all works done at properties they manage. There was nothing in the contract, and I would not have agreed to it had I know about it.
Leon
By : 'Julie'
Services : Sales( As a Buyer )
Sold price : £222500
Would you recommend ? : Yes
Postcode : NR4
Professional friendly help with buying our house which had a few hold ups along the way which were sorted out thanks to Leon for his... Read Full Review
Leon
By : 'Kim'
Services : Sales( As a Vendor )
Sold price : £275000
Would you recommend ? : Yes
Postcode : NR7
From initial valuation by Jack & interaction with Leon Ramsden Operations Manager, the service has been excellent. The whole process can seem stressful but with Leon's straight forward approach & support the sale of our house has gone through. So thank you Leon for your unwavering... Read Full Review
Stuart
By : 'Patrick'
Services : Letting( As a Tenant )
Rent PCM : £695
Would you recommend ? : Yes
Postcode : NR9
Very easy to deal with and welcoming. Just simple which is refreshing these days. Viewing was quick but informative. Landlord was lovely... Read Full Review
By : 'Dylan'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : SG4
Pymm & Co were more than happy to rent out a dangerously mouldy house to a family, a serious health hazard. They don't seem to think that they have any responsibility to the people who use their agency to rent a house. If you rent through them and you have a major problem, like black... Read Full Review
By : 'Charlie'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : NR3
Pymm and Co have rented out a home in a disgraceful condition to my friends, with damp and mould on the ceiling, walls, and under the sink, as you can see from the pictures attached below, and has damaged the personal belongings of the tenants. Eventually they had to resort to purchasing a... Read Full Review
Stuart
By : 'Denzil'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £725
Would you recommend ? : No
Postcode : NR3
Horrible agency. They don't care about tenants and would rather try to ignore/silence them than fix their horrible property or make amends with the tenants they've... Read Full Review
Deborah
By : 'Christopher'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : NR13
I have dealt with pymm and co for a number of years from my first dealings to present I have always been impressed with the reliable proffesional service I have... Read Full Review
Deborah
Andra
By : 'Christopher'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : NR12
My Pymm and co experience was nothing but excellent from start to finish of my 6 month tenancy. From getting the keys to handing them back . If I had any issues with the property of which there wasn't many it couldn't have been dealt with any better . The staff were always friendly and ... Read Full Review
By : 'Magdalena'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NR3
My partner and I were with Pymm & Co for 6 months. For the entirety of our tenancy the house was covered in black mould as a result of severe damp that Pymm & Co avoided doing anything about. Our belongings were ruined as a result, we had to buy a dehumidifier to make our bedroom safe to... Read Full Review
By : 'El'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : NR2
Pymm & Co astound me. They were happy to let a dangerously mouldy house to an NHS worker during a pandemic. They don't seem to think that they have a moral or legal responsibility to the people who use their agency to rent a house. Well, they do. Pymm & Co have shown that if you... Read Full Review
By : 'Niahl'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NR5
Pymm & Co rented out a property full of damp and mould, and refused to see the necessary repairs done to the house to make it in a safe, liveable condition. They clearly treat their tenants with nothing but contempt, seeing us as nothing more than just an income each month for them and their ... Read Full Review
Stuart
By : 'Ewan'
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : No
Postcode : NR3
Pymm and Co have refused to act to compensate their customer Magdalena after forcing her to live in a mould covered property, they repeated forced her to pay for the costs of living in a unlivable property. Absolutely... Read Full Review