We would like to say thank you so much to Alexa Fradd for helping us from the inquiry to referencing and up to the viewing and follow us now regarding the property fixing and all the updates she's very approachable , professional and accomoding anytime i will message her in seconds i have the... Read Full Review

THEY ARE THE WORST OFFICE. THEY RENTED THE FLAT, WHICH I PAID FOR THE RESERVATION DEPOSIT, TO ANOTHER PERSON, AND DID NOT INFORMED ME ABOUT THIS. DONT WORK WITH THESE... Read Full Review

Hastings International, London Bridge - made an appointment to value my flat and they didn't bother to show up. If they can't make one appointment, how can they expect me to trust them to manage my property? Terrible service and wasted my... Read Full Review

We rented from them a very expensive yet beautiful apartment which was riddled with issues. The worst was that we had NO heating and intermittent hot water all of Dec - Feb which meant the apartment was freezing. On top of that, the cooker, the fridge, the door handle were all broken when we moved... Read Full Review

She canceled the viewing because she didn't have keys to enter the flat??? Not sure why you charge £700 in fees. You wasted half of my day which I'm not gonna get back. At least speak to the current tenant that you'll have viewings that day.... Read Full Review

- Zero assistance from their property managers. Took 3 months to repair a broken window in winter, despite chasing on a daily basis. They were only responsive when I found the landlady's email address on Google and emailed her directly... - It's taking over 2 months to get my money back... Read Full Review

Paid 2 weeks worth of deposit and despite referencing has been successful, we were not allowed to move into the apartment due to new requirements from the agent. Have never received deposit money back despite not being allowed to move in by agency. I have sent many complaint letters and emails and... Read Full Review

As per title, worst letting agent In London. Problems from day one (starting with a move date being delayed by poor service at their end), took 3 months to fix a shower, despite constant chasing and encouragement, and no apologies / compensation. Never received check in report, again despite... Read Full Review

This is a long story, lasting about 20 days, after that finally I got all my money back. - We arranged a viewing of a flat in Willesden Green with Zenna. - The viewing was at 2.30pm: me and my girlfriend arrived there after more than 1h trip, and about 2.20 pm Zenna informed, over the phone, that ... Read Full Review

Lee gave great support. He was available, responsive and knowledgeable. Thanks Lee for enabling us to get the transaction completed so... Read Full Review

DO NOT TRUST THIS COMPANY!! They agreed on an offer on certain conditions and then a few days later change conditions and refuse to give back deposit for changes that they have made on renting... Read Full Review

I recently rented a flat from Hastings and would not recommend ever using them again. They are rude, threaten you with a withdrawal for asking questions with regards to the tenancy and their fees are astronomical. Almost £1000 in fees to take a flat and their breakdown is quite honestly a joke with ... Read Full Review

Maglin was an absolute superstar throughout the whole process! Quick, efficient, knowledgeable and very polite. An absolute pleasure and delight to deal with. Thank... Read Full Review

Amazing experience and smooth process, everyone is really helpful. Lettings team found us our perfect home. Thank you so... Read Full Review

Maglin and Sharon are absolute darlings, they have been very helpful. They are always available to answer any of our questions as well as being proactive. we would not have been able to move into our Flat without their help. Thank you so much,... Read Full Review

Whilst Sal and his team at Hastings lettings were really helpful in getting us to the sign contract stage, the after service by Louise Norris is shocking and they breached the contract. We arranged for a professional clean to be done prior to us moving in, as the previous tenant had a cat and my... Read Full Review

Let me share my experience and what we had to go through! This is absolutely the worst agency ever! Denise McCabe performs her duties breaking the laws! First of all once we moved in into our new property we received only 1 pair of keys! Agency advised us to make another pair of keys ourselves... Read Full Review

To all people reading this, hastings international are the worst agents you could ever imagine so unprofessional and just a waste of time and money on such people and company as we tried for 10 days to reach out for them to reserve and later they gave us a phone call again asking for how many days... Read Full Review

We visited six letting agent offices to ascertain the kind of service that a prospective tenant would receive when entering the office. Megan was the most enthusiastic and positive person we saw. We invited six agents around and Megan was in the top two due to her knowledge of the current market,... Read Full Review

Please be aware that this company will waste your time . I had two flats I was looking at and I was happy to take either of them. But unfortunately lanlord wasn't happy with company let... that was quite surprising because I had all the references from previous Lanlords and really high income.... Read Full Review