The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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4.9/5, 168 Reviews
98% Recommended
100% sales valuation accuracy
75% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
Stuart
By : 'Alan'
Services : Sales(As a Vendor)
Would you recommend ? : Yes
Postcode : KT15
Stuart went above and beyond with my sale And made a difficult move much easier as he took a great deal of the burden. Cannot rate them high enough and would and will fully recommend them for their profesionalism and help.
Grants Independent Complaints Procedure. We take complaints very seriously and will endeavour to resolve and rectify a situation quickly and efficiently. Please submit your complaint in the first instance to The Branch Manager You will receive a written acknowledgement in three workings days confirming that the matter is being investigated and a written reply will sent to you within 15 working days. In The Event You Remain Unsatisfied Please submit your complaint to: The Managing Director, at 175 Station Road, Addlestone, Surrey KT15 2BE The final review by the Managing Director and his conclusions will be sent to you in writing, in the rare event that the matter remains unresolved the letter will also include information of how the matter can be referred to the Ombudsman.
Last updated at 12/14/2017, 9:15:15 AM by allAgents
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100% | 100% | £85,000 | £3,270,000 |
Lettings | 75% | 99% | £875 | £1,600 |
Grants Independent Estate Agents
155 Station Road, Addlestone, Surrey
KT15 2AT
01932 858885
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Stuart
By : 'Katie'
Services : Sales( As a Buyer )
Sold price : £207500
Would you recommend ? : Yes
Postcode : KT16
Stuart was nothing but patient, helpful and responsive with me (a very stressed buyer with no faith due to a previous sale that fell through with a different estate agent). Stuart really helped push the sale through so I met my mortgage offer deadline and was far more helpful than some of the... Read Full Review
Stuart
By : 'John'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : KT15
I had a very happy experience with selling a Bungalow on behalf of my father as he has dementia. I was kept informed of viewings and feedback from the viewings in a professional and timely manner. I found it easy to discuss and agree on what was best to move the sale... Read Full Review
Stuart
By : 'Mark'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : KT15
Helpful, and professional. They gave honest and good advice. It was a challenging year to sell a house and unfortunately, we had a buyer who messed us around. However, when the deal fell through Grant's were able to find another buyer and have an offer in 3 days. Impressed at how they work... Read Full Review
Izzy
By : 'Carla'
Services : Sales( As a Buyer )
Sold price : £237500
Would you recommend ? : Yes
Postcode : KT15
Grants have been fantastic! Thank you to Izzy and Stuart for all their help. Kept me in the loop at all... Read Full Review
Stuart
By : 'SDN'
Services : Sales( As a Vendor )
Sold price : £360000
Would you recommend ? : Yes
Postcode : KT15
Stuart in the Addlestone office was amazing from start to finish. I cannot thank him enough. He went above and beyond at every stage and was funny and professional throughout. It was a challenging time to sell and he kept everyone informed and chased things along all the time. Thank... Read Full Review
Stuart
By : 'Lawrence'
Services : Sales( As a Vendor )
Sold price : £360750
Would you recommend ? : Yes
Postcode : TW17
I was thoroughly impressed with the service I received throughout the sales process. The property was sold on its first viewing and I was very happy with the price achieved. Even when faced with issues throughout the sale, as it was not the easiest transaction, the agents in branch and Stuart... Read Full Review
Stuart
By : 'Mark'
Services : Online Auctions
Would you recommend ? : No
Postcode : KT15
Great service and communication, very friendly and professional and keep us updated all through the process. Always had a response within 24hrs. Would... Read Full Review
Stuart
Izzy
By : 'martin'
Services : Sales( As a Vendor )
Sold price : £487000
Would you recommend ? : Yes
Postcode : KT15
Stuart and his team have been amazing from start to finish, he is a reliable, friendly and true professional estate agent who delivered on every aspect of my property sale. After meeting many agents in the Surrey area, Stuart at Grants is heads and shoulders above the rest, and I would whole... Read Full Review
Stuart
By : 'm'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : KT15
Grants have been my letting agents for ten years and always provided an efficient service. Having decided to sell my property Grants were my obvious choice and Stuart has been excellent always helpful especially as I live a considerable distance away and he has always helped with meter readings... Read Full Review
Stuart
By : 'Maria'
Services : Sales( As a Vendor )
Sold price : £177500
Would you recommend ? : Yes
Postcode : KT15
I have had a truly efficient service from Grants, with regard to selling my father’s property. Stuart has given 100% customer service and has always been available to contact with any... Read Full Review
Izzy
Stuart
By : 'Anna'
Services : Sales( As a Buyer )
Sold price : £330000
Would you recommend ? : Yes
Postcode : KT15
Fantastic experience buying with Grants. Izzy and Stuart were informative and professional while being kind and approachable. Would definitely recommend to any one especially first time... Read Full Review
Stuart
Izzy
By : 'Eamon'
Services : Sales( As a Vendor )
Sold price : £330000
Would you recommend ? : Yes
Postcode : KT15
We are very glad we decided to choose Grants as our estate agent. I had done lots of research and there is a reason they are highly rated. Stuart and Izzy are very knowledgeable, they helped us as much as possible, always willing to assist when we have questions. Unlike some other agents, they... Read Full Review
Stuart
Izzy
By : 'G.'
Services : Sales( As a Vendor )
Sold price : £548000
Would you recommend ? : Yes
Postcode : KT15
Excellent service, great communication and very approachable. We have used Stuart at Grant's in Addlestone before and very pleased both... Read Full Review
Stuart
By : 'Matthew'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : GU21
Stuart at Grants Addlestone was genuinely approachable, honest and supportive throughout the stresses of selling my flat during a family bereavement. He always returned calls, was knowledgeable and kept me informed, often going the extra mile to keep things running as smoothly as possible. I... Read Full Review
Stuart
By : 'Ellie'
Services : Sales( As a Buyer )
Sold price : £295000
Would you recommend ? : Yes
Postcode : KT15
Great service from Stuart and the team at Grants. He went out of his way to help us get our purchase over the... Read Full Review
Stuart
By : 'Alistair'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : KT15
Stuart has been amazingly helpful throughout the whole of this long process. I can't recommend him enough! I would happily deal with Stuart and Grants again in the future. Very professional, prompt, assertive and knowledgeable. Cannot wait to finally get the keys to my new... Read Full Review
Stuart
By : 'Jackson'
Services : Sales( As a Vendor )
Sold price : £500000
Would you recommend ? : Yes
Postcode : KT15
We have dealth with a number of estate agents over the past few years and this was a total game changer.... We had a great experience from start to finish. Stuart looked after us well, always answering any question we had and coming back to us quickly, making us feel comfortable throughout. He... Read Full Review
Stuart
By : 'Alan'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : KT15
Stuart went above and beyond with my sale And made a difficult move much easier as he took a great deal of the burden. Cannot rate them high enough and would and will fully recommend them for their profesionalism and... Read Full Review
Stuart
By : 'Jennie'
Services : Sales( As a Vendor )
Sold price : £435000
Would you recommend ? : Yes
Postcode : KT15
Stuart provided an excellent service for our sale. His experience and calmness came to the fore when our first buyers pulled out at a crucial point - just what we needed. Definitely... Read Full Review
Stuart
By : 'Adam'
Services : Sales( As a Vendor )
Sold price : £364500
Would you recommend ? : Yes
Postcode : KT15
Stewart and Jordan offered me fantastic service selling my house. They were always available with advice and support when I needed them to prepare the house for sale, with no obligation to sell through them. They worked tirelessly to achieve the optimum price and effiently managed the sale with... Read Full Review