Estate Management Solutions

Thank you so much returning the service charge documentation so promptly this week – really appreciated. A huge thank you to Siobhan, who was incredibly helpful (as always!) in answering all my queries today. Fantastic 5star ... Read Full Review

I had a good experience with this flat management company. My inquiry was addressed in a very prompt and professional manner. They were efficient, friendly, and made sure all my concerns were resolved quickly. Highly recommend their ... Read Full Review

I am a UK landlord living overseas, and I can really rely on the EMS staff to give me rapid, helpful advice about management issues of my apartment in Sheffield. Completely reliable. Thank you so much your quick answers so far, Rosie and everyone ... Read Full Review

I recently had the pleasure of dealing with Rosie, who was wonderful. I received support and assistance in a prompt and friendly ... Read Full Review

Fantastic estate management all round! Comprehensive, concise and timely communication with professional rapid response to any queries. Very happy with the service I receive as a busy ... Read Full Review

I have always had fast reply and solution to all my questions ,thanks ... Read Full Review

Previous dealings with other management company have been very stressful but it was entirely a different experience with EMS. Rosie has been very attentive with response received within 2448 hours which enable the sale transaction to sail through ... Read Full Review

Highly recommend EMS! They provide excellent service and attention to detail. From maintenance to handling any issues, they've been incredibly reliable and professional. Definitely worth considering for your property management ... Read Full Review

I am not a client of EMS, nor have I any connection with the company, instead, I was looking for information and advice in connection with my own demand for the grant of freehold. When I phoned the company I was put through to Judy Warwick. She gave me a lot of her time to concisely explain the ... Read Full Review

Had a question about payment of fees and got a very quick and clear response - many thanks Very efficient and helpful management ... Read Full Review

I move a few months ago and I don't have any complaints. Any phone call or email has been respond in a short time. The building is well maintain and everything is well organized and secure with lock codes. I receive emails for any works made in the building in case of disturbance and ... Read Full Review

Quick, polite and efficient response to my query. To be honest ve never had anything but helpful service frim all the ... Read Full Review

The recent issue with dog fouling was sorted out promptly and professionally and my tenants are happy with the outcome - thank you Judy and the team for your work in sorting this out which is really ... Read Full Review

Very fast and informative response to my queries, answered all questions providing useful additional information and further explanation to clarify and allay ... Read Full Review

Really great experience with EMS, and in particular Judy. Always really prompt with emails and replies, and always really helpful. Really happy with the service, so thank you for all your ... Read Full Review

Contacted EMS to report an issue with the entrance door and the agent Matthew Will got the issue fixed the very next morning! It was fixed by the time I woke up. His help is extremely appreciated. No more hearing loud slams from the entrance door. I can finally relax at home ... Read Full Review

As an insurance broker its great to work with a managing agent that takes so much pride in how they deal with their client's insurances. Leanne and the team are great to work with and it's clear that their clients interests are of upmost importance. Their view on risk is second to none ... Read Full Review

Estate Management Solutions are always a pleasure to deal with, I would highly recommend them. A polite and friendly ... Read Full Review

We have worked with the team at EMS for many years now and have without fail received top class service from a friendly team where nothing is too much trouble. We wouldn't hesitate in recommending their services to ... Read Full Review

Having two separate flats on two separate complexs, one for 20 years and the other for 16 years. I can say I have had no issues in all those years and I'm more than happy to recommend EMS as a successful company which has maintained good standards throughout those ... Read Full Review