The UK's Largest Customer Review Website for the Property Industry
Search by
Useful information
About allAgents
For agents
Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
The UK's Largest Customer Review Website for the Property Industry
Loading...
Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
4.9/5, 457 Reviews
98% Recommended
98% sales valuation accuracy
100% letting valuation accuracy
97% sales fee satisfaction
97% letting fee satisfaction
Share On : 
John
Elliott
By : 'Raymond'
Services : Letting(As a Tenant)
Would you recommend ? : Yes
Postcode : SM1
John was excellent throughout the whole process from showing the property to following and doing all the administration in a timely manner. Elliott provided an excellent service and both worked as a great team and made the letting process very easy and efficient . All this done with a smile . Always helps !!!
Burn & Warne
Bank House 3 Sutton Court Road, Sutton, Surrey
SM1 4SY
020 8642 1234
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 55 | 1 | 125 | 0 | 146 | 5 | 116 | 3 | 6 | 0 |
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 98% | 97% | £35,000 | £960,000 |
| Lettings | 100% | 97% | £650 | £1,950 |
Burn and Warne Complaints Procedure We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards. If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter). Stage 1 – Please submit your Complaint in writing to Adrian Bowles, Bank House, 3 Sutton Court Road, Sutton, SM1 4SY or by e mail to: adrian@burnandwarne.co.uk What will happen next? • We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure. • We will then investigate your complaint. We will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter. Stage 2 • If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by the Managing Director Neil Warne. • We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter. Stage 3 If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review: The Property Ombudsman Ltd Milford House 43-45 Milford Street Salisbury Wiltshire SP1 2BP 01722 333 306 www.tpos.co.uk Please note the following: You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case. The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 9/17/2019, 3:43:04 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Share On :
John
By : 'Chloe'
Branch : Sutton, Bank House 3 Sutton Court Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SM2
As a rental tenant, Burn & Warne are far superior to letting agents we have dealt with in the past and the best we’ve found in our local area. The contracting process was seamless and any issues (of which there have been very few) with the property have been picked up pretty ... Read Full Review
Share On :
Adrian
Neil
By : 'The'
Branch : Sutton, Bank House 3 Sutton Court Road
Services : Sales( As a Buyer )
Sold price : £612000
Would you recommend ? : Yes
Postcode : SM1
We purchased our home through Burn and Warne and the service they provided from start to finish was exemplary. It should have been a straightforward sale however probate issues, lender difficulties and a problematic solicitor within the chain made this trickier and longer than it should have been. ... Read Full Review
Share On :
Neil
Adrian
By : 'Nic'
Branch : Sutton, Bank House 3 Sutton Court Road
Services : Sales( As a Vendor )
Sold price : £438000
Would you recommend ? : Yes
Postcode : SM1
The best!. We sold our house through B&W and they were consumate professionals. From start to finish they guided us through the process, kept us informed, managed a pedantic solicitor and ensured all in the chain were kept on track. An extremely safe pair of hands providing exceptional ... Read Full Review
Share On :
Adrian
Neil
By : 'Nicola'
Branch : Sutton, Bank House 3 Sutton Court Road
Services : Sales( As a Vendor )
Sold price : £438000
Would you recommend ? : Yes
Postcode : SM1
The best!. We sold our house through B&W and they were consumate professionals. From start to finish they guided us through the process, kept us informed, managed a pedantic solicitor and ensured all in the chain were kept on track. An extremely safe pair of hands providing exceptional ... Read Full Review
Share On :
Elliott
John
By : 'M'
Branch : Sutton, Bank House 3 Sutton Court Road
Services : Letting( As a Owner )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : SM2
I have let my property with Burn & Warne for over 9 years. Excellent service, good and fast communication. I would highly recommend Burn & Warne for other landlords in the ... Read Full Review
Share On :
Elliott
John
By : 'F.'
Branch : Sutton, Bank House 3 Sutton Court Road
Services : Letting( As a Tenant )
Rent PCM : £1300
Would you recommend ? : Yes
Postcode : SM6
Both Elliott and John have been extremely available and helpful from the start. Nothing is too much trouble for them and they made the transaction smooth and hassle-free. Not only are they professional and personable, they also seem to enjoy their job and to care about their clients, which made ... Read Full Review
Share On :
John
Elliott
By : 'Raymond'
Branch : Sutton, Bank House 3 Sutton Court Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SM1
John was excellent throughout the whole process from showing the property to following and doing all the administration in a timely manner. Elliott provided an excellent service and both worked as a great team and made the letting process very easy and efficient . All this done with a smile . ... Read Full Review
Share On :
Elliott
By : 'Crystal'
Branch : Sutton, Bank House 3 Sutton Court Road
Services : Letting( As a Tenant )
Rent PCM : £975
Would you recommend ? : Yes
Postcode : SM2
Elliott was super helpful and after months of searching for a home he made the whole process completely pain-free for me, couldn't rave about Burn and Warne ... Read Full Review
Share On :
Kelly
Paul
By : 'philip'
Branch : Sutton, Bank House 3 Sutton Court Road
Services : Land & New Homes
Sold price : £540000
Would you recommend ? : Yes
Postcode : SM1
The team is very helpful and supportive. They guide me through the whole process and I have less worried even I am the first time ... Read Full Review
Share On :
Elliott
John
By : 'Calum'
Branch : Sutton, Bank House 3 Sutton Court Road
Services : Letting( As a Tenant )
Rent PCM : £1395
Would you recommend ? : Yes
Postcode : SM2
John and Elliot were nothing short of amazing in helping myself and partner secure our first property together. Everything was smooth and they always kept us in the know and ensured all was well at all times, highly ... Read Full Review
Share On :
Elliott
John
By : 'Zoe'
Branch : Sutton, Bank House 3 Sutton Court Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SM1
I have now rented two properties through Burn and Warne and Elliott and John have been exemplary throughout-they are very transparent and when there have been issues, these have been sorted very quickly. When I was looking for a new flat they found me a new place that suited my needs perfectly and ... Read Full Review
Share On :
Paul
Neil
By : 'Jignesh'
Branch : Sutton, Bank House 3 Sutton Court Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SM3
Dear Paul & Neil, thank you for finding perfect property for my family, we are very happy with service we received from burne & ... Read Full Review
By : neil thomas warne
Dec 21, 2021Good afternoon Mr Patel Been a pleasure to help you and your family Best Wishes Neil...
Share On :
Neil
By : 'Felicity'
Branch : Sutton, Bank House 3 Sutton Court Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SM1
We purchased our first property through Burn and Warne and received a great service from start to finish, including using their in house mortgage broker who took us through stepping onto the property ladder for the first time and found the right mortgage for us. 6 years later we went onto sell with ... Read Full Review
Share On :
Neil
By : 'Felicity'
Branch : Sutton, Bank House 3 Sutton Court Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SM1
We purchased our first property through Burn and Warne and received a great service from start to finish, including using their in house mortgage broker who took us through stepping onto the property ladder for the first time and found the right mortgage for us. 6 years later we went onto sell with ... Read Full Review
Share On :
Adrian
Paul
By : 'Sandie'
Branch : Sutton, Bank House 3 Sutton Court Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SM3
We found our recent experience with these local Estate Agents to be a pleasant one. Neil, Adrian, Paul and Nikki were all extremely helpful, professional and courteous throughout ... Read Full Review
Share On :
Elliott
John
By : 'Andrea'
Branch : Sutton, Bank House 3 Sutton Court Road
Services : Letting( As a Tenant )
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : SM3
Absolutely brilliant service, diligent and dedicated. They had helped our family through to get the property that was right for us. Fantastic team based in Sutton. Very helpful throughout the whole process and viewings. Elliot had a great manner and went the extra mile to ensure customer ... Read Full Review
Share On :
Neil
Paul
By : 'Mirun'
Branch : Sutton, Bank House 3 Sutton Court Road
Services : Sales( As a Buyer )
Sold price : £458000
Would you recommend ? : Yes
Postcode : SM2
They helped us getting our first Home. Very professional and friendly. Helped to complete the purchase at ease and ... Read Full Review
Share On :
By : 'RT'
Branch : Sutton, Bank House 3 Sutton Court Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SM2
Professional service. Kept informed and confident on checks made regarding new Tenants, which were found in a timely manner. Would use again in the ... Read Full Review
Share On :
Adrian
Nikki
By : 'Andrew'
Branch : Sutton, Bank House 3 Sutton Court Road
Services : Sales( As a Vendor )
Sold price : £565000
Would you recommend ? : Yes
Postcode : SM1
Excellent in selling our property, and for above the asking price. Kept hold of our buyer. Made things run ... Read Full Review
Share On :
Elliott
John
By : 'James'
Branch : Sutton, Bank House 3 Sutton Court Road
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : SM2
Elliot and John were really helpful and were always available when we had any questions. Probably one of the best agencies we’ve gone through over the ... Read Full Review
