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2.5/5, 11 Reviews
36% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
43% letting fee satisfaction
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By : 'Seb'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : OX5
Right I have to change my review from 5 stars to 1 and to be honest if it would be possible I would give Breckon & Breckon 0 stars. My previous review was based on the renting new property experience. Not surprisingly when the agency wants your money everything is great and easy. Unfortunately after a year at the property and the most pathetic and disappointing check out process I changed my mind and want to warn all potential tenants to AVOID THIS ESTATE AGENCY AT ALL COST. I have some experience with renting from letting agents and we all know that it's painful and costly experience. I have been renting for over 16 years and have to say Breckon & Breckon managed to top the list of ridiculous and frankly out of order tactics I have ever come across during all 16 years. I have always respected the property I lived in and when leaving always left it in better condition then found it. This time was exactly the same. During tenancy I replaced lot of little items in the house, replaced the silicon around bath, shower, kitchen sink, repainted walls, professional clean the carpets and lots more. Initial the agency was trying to deduc money for the condition of the carpets. When I supplied very detailed photos and description of the condition of the carpets and the rest of the house which was recorded by me the day I picked up the keys the agency realized that they won't be able to unfairly charge and make money for that so they moved to what I can describe as the most pathetic and ridiculous reasoning for the money deduction I have ever come across. They could not find anything wrong so charged me for the chip and dust on blinds, chip on skirting boards and house not cleaned to professional standards. See the photos below and decided for yourself.........just think twice before you rent from them.....I will never make the same mistake.
By : Louise Passfield
Dec 6, 2021We are sorry to receive your review Seb. Deposit releases are based on a check out report, which is conducted by a third party inventory clerk. Any negotiations or deductions are discussed using this report with your property manager. I understand you have agreed your deposit release deductions now and the deposit is due to be returned to your shortly. We are happy to discuss this further with you if you wish, please contact our Customer Services Manager; Louise Passfield on 01865 20111.
No procedure set.
Last updated at 2/17/2016, 11:53:26 AM by allAgents
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £500,000 | £1,075,000 |
| Lettings | 100% | 43% | £980 | £1,800 |
Breckon & Breckon
274 Banbury Road, Summertown, Oxfordshire
OX2 7DY
01865310300
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Richard
By : 'Molly'
Services : Letting( As a Tenant )
Rent PCM : £980
Would you recommend ? : No
Postcode : OX3
It took me over a year as a tenant constantly emailing and calling to get any action taken on the disgusting mould and damp issues in this property, and now Breckon are refusing to help me as they say this is my fault for not having my windows open 24/7, we are literally living in inhabitable... Read Full Review
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By : 'Nick'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : OX14
I had a very similar experience to Seb in that on-boarding was a dream but checking out was a nightmare. Their ‘revolutionary’ (their word not mine) check out system was awful and far from revolutionary – it was 2 weeks from the end of my tenancy for the system to... Read Full Review
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By : 'Seb'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : OX5
Right I have to change my review from 5 stars to 1 and to be honest if it would be possible I would give Breckon & Breckon 0 stars. My previous review was based on the renting new property experience. Not surprisingly when the agency wants your money everything is great and easy.... Read Full Review
By : Louise Passfield
Dec 6, 2021We are sorry to receive your review Seb. Deposit releases are based on a check out report, which is conducted by a third party inventory clerk. Any negotiations or deductions are discussed using this ...
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By : 'Kim'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : OX18
Do not trust your property with these people - as long as they are taking your money they just don’t care about it. The attached pictures show our newly laid lawn after the house had been apparently ‘managed’ by Breckon and Breckon. Their excuse... the weather... Read Full Review
By : Louise Passfield
Mar 24, 2021We're really sorry to receive your review Kim. Please contact Louise Passfield our Customer Service Manager to discuss this further on 01865...
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Luke
By : 'christopher'
Services : Sales( As a Vendor )
Sold price : £1075000
Would you recommend ? : Yes
Postcode : OX2
There is no doubt in my mind that if we had taken our £1m+ property to any other Estate Agent, then it would not have sold so quickly at at the price finally agreed. Through the contacts of Luke Mazonowicz, although the property was marketed, we were able to receive an offer within just a ... Read Full Review
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By : 'Ivan'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : OX1
Breckon and Breckon are acting as management agent for our property in Empress court and Woodins way, Oxford and main contact for the Property directors . The first thing they did was to send letters asking for management fees. In order to see how their fees are justified, I requested detailed... Read Full Review
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By : 'Martin'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : OX4
AVOID - Worst lettings agent I have ever used. AVOID this agent. DO NOT USE THIS AGENT. THERE ARE BETTER... Read Full Review
By : Louise Passfield
Mar 23, 2020We are sorry to receive your review Martin. As discussed with John your house mate, we are dealing with the deposit issues at the moment with regards to the TDS dispute raised. Please feel free to...
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By : 'John'
Services : Letting( As a Tenant )
Rent PCM : £1050
Would you recommend ? : No
Postcode : CB23
Aside from delays and consistent high handed dismissive contact relating to repairs, I would like to leave feedback for charges, which in my view are highly excessive, £92 to change the battery in the thermostat and £135 to send someone round to check the flat on our departure... Read Full Review
By : Louise Passfield
Jan 21, 2020John, we are very sorry to receive your feedback with regards to your deposit release which we are currently negotiating with you. Please contact our Customer services manager, Louise Passfield on...
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By : 'Alix'
Services : Letting( As a Tenant )
Rent PCM : £1800
Would you recommend ? : Yes
Postcode : OX1
Samantha was helpful and always responded to any questions quickly. She was accurate in describing the condition of the house and helping us find somewhere that pets would be accepted. This was not easy . The inventory was was accurate and provided promptly. It took a while to sort out the utlities ... Read Full Review
I dont know enough to compare. They seemed standard. There were no hidden surprises.
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Jessica
By : 'John'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : OX2
Writing as a landlord, Jessica Wulff at Breckons, has been very good. Honest and helpful. Jess tries to keep a good balance between the landlord and the tenant. Used Breckons now for 7 years and mostly they have been good. Some of the tenants in that time have been very difficult. The accounts are... Read Full Review
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Joe
Lucy
By : 'Dawn'
Services : Sales( As a Vendor )
Sold price : £550000
Would you recommend ? : Yes
Postcode : OX3
Being a frequent buyer and seller of properties in Oxfordshire over the years I have dealt with many of the high street estate agents with varying degrees of satisfaction however I have to say the Summertown office are in a completely different league! Joe Tustin and his team were totally amazing... Read Full Review