I have been dealing with the Hartlepool office to rent a property in Sunderland, and the team consisting of Louise, Lizzie & Abbey have been extremely professional. I'd like to shout out Abbey in particular, as she was more than helpful in securing a property we were desperate to... Read Full Review

Had the back-up of a very dedicated team (Louise,Lizzie and Abbey).Very immediate to answer your emails and provide you with the information you need.They will also help find you a home that just suits your... Read Full Review

Recently bought a house via this branch. Both Alex and Charlotte were very professional, helpful and communicative. Would highly recommend this... Read Full Review

After contacting Castledene lettings about a property in Mowbray road on the 28/06/2022. I asked to apply for a rental just on the the description and photos online as I live in the Southeast and trying to find somewhere to rent because of a transfer with my company and being closer to my parents... Read Full Review

All in all everything went very smoothly and without any major 'hiccups', I spoke to Abbey on the phone several times and any questions I had were dealt with either immediately or very promptly via email or a return phone call. I am very pleased with the service I received and highly... Read Full Review

The fantastic team of Louise, Lizzie and Abbey at Castledene Hartlepool are first class and my favourite agents for my portfolio management. Their communication is quick and the perfect balance for a landlord. I have every faith that my properties are in excellent hands and would highly... Read Full Review

The girls at Castledene, Hartlepool are a pleasure to deal with. Friendly, thorough and totally professional. Alwags at the end of the phone and quick and effecient to respond to whatever the situation. Would recommend them without... Read Full Review

I have been a landlord for over forty years and have worked with many letting agents during that time. My wife and I have been using Castledene, Hartlepool for the last two years and the professional support from all the staff but particularly Louise and Lizzie has been outstanding. No problems... Read Full Review

Nothing but good words about CastleDene. Very efficient agency on the Lettings aspect, clearly know what they are doing. Will use again and will be always highly recommended from me. Dealt with Louise / Lizzie fantastic, also mention to Emily who was a main poc during much of the process and all... Read Full Review

I have had a great experience with Castledene Hartlepool. I would recommend this company to anyone, 5* experience and I will most certainly be using you... Read Full Review

Thank you Louise and Lizzie for helping get my house rented out so quickly. You came highly recommended by a number of people who rent from you & whose properties you find tenants for. Will always you recommend to others.... Read Full Review

Excellent customer service from the minute I viewed the property until I began renting. Can’t thank Lizzie and Louise enough for their time in sorting this property out for me. Thanks so much def... Read Full Review

I received excellent customer service from Louise when purchasing my property and it was an easy and straightforward process. Both Louise and Lizzie were very friendly when I visited the branch and were genuinely happy and excited for me when I picked up my keys. Thank... Read Full Review

Louise and her team took me through the whole purchase of my house from start to finish and could not be helpful enough, this had to be the easiest transaction I've ever had when buying houses, the whole process was effortless for me due to these guys first class service. Would highly... Read Full Review

Castledene was recommended to me by another landlord and I am very pleased I used them. I have used two other letting agents in Hartlepool and the the service was the worst that could be imagined from both. In contrast Louise and especially Lizzie who I dealt with most of the time, were... Read Full Review

Excellent experience, Louise, Racheal and Lizzie were very helpful in getting our property rented within 1 day. They kept me updated with each step, I would defiantly recommend. Thanks... Read Full Review

I have total confidence in the team to manage my portfolio, issues are dealt with fast and a resolution always found which means the management runs very... Read Full Review

Really good customer service, from my first viewing to getting the keys for my new home, I couldn't be happier. The girls are so helpful and... Read Full Review

Excellent customer service from Louise and Lizzie, very responsive and knowledgeable. They do put so much effort into managing my portfolio, the peace of mind allows me the freedom to spend time sourcing my next... Read Full Review

From my initial enquiry through to getting the keys for my new rental property the service has been faultless. Nothing is too much for the girls, I would definitely rent via Castledene... Read Full Review