The UK's Largest Customer Review Website for the Property Industry
Streatham, London SW16
3.9/5, 55 Reviews
67% Recommended
76% sales valuation accuracy
90% sales fee satisfaction
No Description Found
"Scarlett was really helpful,..."
Share On : 
5 Star Review
Scarlett
By : 'Rosie'
Services : Sales(As a Buyer)
Would you recommend ? : Yes
Postcode : SW16
Jan 27, 2023
People found this helpful0
Scarlett was really helpful, informative and quick to respond to all questions and queries that I had. Would highly recommend Scarlett and Jacksons!
Was this helpful?:
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
stacey thompson
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 76% | 90.00% | £430,000 | £1,325,000 |
Address
Jacksons Estate Agents
1-3 De Montfort Parade, London, Greater London
SW16 1BU
020 8677 9900
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- ?OnTheMarket
- ?Rightmove
- ?Zoopla
Social Media
Rankings
Latest Properties
No Property Found
No Property Found
Jacksons Estate Agents Branches (View All 9)
Poor experience with ...
Share On :
1 Star Review
By : 'stacey'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : SW16
Feb 12, 2024
People found this helpful5
I don't usually write reviews, but unfortunately we had various issues with Jacksons throughout the whole house sale process that it's important to share: 1) Initially received a letter that a specific couple were interested in the house; this never came to fruition and was just to get ... Read Full Review
Comments (1)
I don't usually write reviews, but unfortunately we had various issues with Jacksons throughout the whole house sale process that it's important to share:
Was this helpful?:
stacey thompson said about Jacksons Estate Agents
Services : Sales( As a Vendor )Date: 12th Feb 2024
I don't usually write reviews, but unfortunately we had various issues with Jacksons throughout the whole house sale process that it's important to share:
1) Initially received a letter that a specific couple were interested in the house; this never came to fruition and was just to get themselves through the door;
2) House was initially valued extremely unrealistically, again, to try to lure clients in; bear this in mind if you get given a high valuation from Jacksons Streatham - within a week they recommended reducing the price by 9% just prior to going live, and 2 weeks after that they tried to get us to reduce a further 7%. Once we had a sale agreed (which was actually above the price they were trying to reduce it to for a quick sale), they refused to mark the property as 'sold' on Rightmove, instead, they increased the price on Rightmove so that when they take their marketing brochures to new potential clients, they can pretend they got a higher price for the property than they did;
3) I was in for one of the viewings and the agent did not give the potential buyer any information about the house except 'this is the kitchen, this is the bathroom' - we had given Jacksons a lot of information about the property, including the architectural designs for potential loft conversion which we left on display - the agent didn't even mention this key information (or any other information) to the viewer. On another viewing, I heard a different agent telling the potential buyer that the house had planning permission to go into the loft (this was false information - we had only ever told Jacksons that it had architectural designs, so they send misleading messages to potential buyers);
4) No 'for sale' board was ever put up outside the house - only a 'sold' sign once it was sold;
5) Jacksons Streatham had one of our keys to let buyers in, but on 2 occasions they didn't have the key and required us to be home because it wasn't appropriately kept in the office (apparently was in another agents car) - we were concerned the key had been lost;
6) Our photos were rather poor. Additionally, we have a very new and modern bathroom which is a great selling point on the property - we were told that we couldn't have a bathroom photo on our ad as that's Jacksons policy - I've subsequently seen various other Jacksons ads that do indeed have a bathroom photo (clearly they didn't want to pay for photos to be redone when the bathroom had been missed);
7) When we got an offer on the property, I responded on a phone call with a higher counter offer. Jacksons were pushing back saying not to do this and to accept the offer, however, I said no we would like to put forward the counter offer which my husband and I had agreed. Moments later Jacksons called my husband rather than the buyer, undermining me, trying to get him to accept the offer. Of course, my husband had the same view as me and the agent had to put forward our counter, which actually got accepted.
8) When discussing all my issues with a friend, I found out that they were also having significant issues with Jacksons and were thinking about taking legal action - so seems to be a common theme...
The UK's Largest Customer Review Website for the Property Industry
By : Lucy
Jul 12, 2024Dear Stacey, I am sorry to read your 1* review comments. I have passed them to our Area Director as we are keen to discuss this further with you and will be in contact. Kind regards, Sarah,...
Excellent once ...
Share On :
5 Star Review
Esta
Drewe
By : 'Megan'
Services : Sales( As a Vendor )
Sold price : £495000
Would you recommend ? : Yes
Postcode : SW16
Aug 4, 2023
People found this helpful0
This is our second time selling a property through Jackson's Streatham, both in recent times. We used them again for good reason. Drewe was excellent in finding us a buyer very quickly. Esta once again provided us with excellent support throughout the somewhat challenging conveyancing... Read Full Review
Comments (0)Was this helpful?:
Megan said about Jacksons Estate Agents
Services : Sales( As a Vendor )Date: 4th Aug 2023
This is our second time selling a property through Jackson's Streatham, both in recent times. We used them again for good reason. Drewe was excellent in finding us a buyer very quickly. Esta once again provided us with excellent support throughout the somewhat challenging conveyancing process and went the extra mile on several occasions to help us iron out various issues we needed to resolve, to eventually get the deal over the line. Absolute star! :) And a big thank you to the Jackson’s team once again.
The UK's Largest Customer Review Website for the Property Industry
Very ...
Share On :
5 Star Review
Esta
By : 'Wayne'
Services : Sales( As a Vendor )
Sold price : £750000
Would you recommend ? : Yes
Postcode : SW2
May 12, 2023
People found this helpful0
As good as could be expected with the stress that's associated with selling a property and we had to sell two. Alex and Esta were very supportive and excellent keeping us informed throughout the... Read Full Review
Comments (0)Was this helpful?:
Wayne said about Jacksons Estate Agents
Services : Sales( As a Vendor )Date: 12th May 2023
As good as could be expected with the stress that's associated with selling a property and we had to sell two. Alex and Esta were very supportive and excellent keeping us informed throughout the process.
The UK's Largest Customer Review Website for the Property Industry
Second time working with ...
Share On :
5 Star Review
Scarlett
By : 'Happy'
Services : Sales( As a Vendor )
Sold price : £475000
Would you recommend ? : Yes
Postcode : SW16
Apr 16, 2023
People found this helpful0
Second time working with Jacksons to sell a property, things are going really smoothly again. Scarlett Martin is always positive, professional and either on hand or replies really quickly to any queries which is so reassuring at the potentially stressful time of selling a house, I can't... Read Full Review
Comments (0)Was this helpful?:
Happy Seller said about Jacksons Estate Agents
Services : Sales( As a Vendor )Date: 16th Apr 2023
Second time working with Jacksons to sell a property, things are going really smoothly again. Scarlett Martin is always positive, professional and either on hand or replies really quickly to any queries which is so reassuring at the potentially stressful time of selling a house, I can't recommend Jacksons or Scarlett and the team highly enough.
The UK's Largest Customer Review Website for the Property Industry
Scarlett is very helpful and ...
Share On :
5 Star Review
Scarlett
By : 'NK'
Services : Sales( As a Vendor )
Sold price : £1000000
Would you recommend ? : Yes
Postcode : SW16
Apr 13, 2023
People found this helpful0
Scarlett is very helpful and responsive and keen to make a deal happen. Helped with the administrative side as... Read Full Review
Comments (0)Was this helpful?:
NK said about Jacksons Estate Agents
Services : Sales( As a Vendor )Date: 13th Apr 2023
Scarlett is very helpful and responsive and keen to make a deal happen. Helped with the administrative side as well
The UK's Largest Customer Review Website for the Property Industry
She's a fantastic ...
Share On :
5 Star Review
Scarlett
By : 'Chris'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW2
Mar 23, 2023
People found this helpful0
She's a fantastic agent! Just who you want to help buy or sell a property. Very friendly, helpful and... Read Full Review
Comments (0)Was this helpful?:
Chris said about Jacksons Estate Agents
Services : Sales( As a Buyer )Date: 23rd Mar 2023
She's a fantastic agent! Just who you want to help buy or sell a property. Very friendly, helpful and responsive.
The UK's Largest Customer Review Website for the Property Industry
Drewe and Esta were really ...
Share On :
5 Star Review
Drewe
By : 'Saugat'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW16
Mar 22, 2023
People found this helpful0
Drewe and Esta were really helpful in providing updates throughout the process. They were very responsive and helped keep the purchase on... Read Full Review
Comments (0)Was this helpful?:
Saugat Tamrakar said about Jacksons Estate Agents
Services : Sales( As a Buyer )Date: 22nd Mar 2023
Drewe and Esta were really helpful in providing updates throughout the process. They were very responsive and helped keep the purchase on track.
The UK's Largest Customer Review Website for the Property Industry
Great energy and very ...
Share On :
5 Star Review
Scarlett
By : 'Annie'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SE5
Mar 18, 2023
People found this helpful0
Great energy and very responsive, professional and helpful! Scarlet was particularly excellent in sending us properties that genuinely met our... Read Full Review
Comments (0)Was this helpful?:
Annie Gray said about Jacksons Estate Agents
Services : Sales( As a Buyer )Date: 18th Mar 2023
Great energy and very responsive, professional and helpful! Scarlet was particularly excellent in sending us properties that genuinely met our requirements.
The UK's Largest Customer Review Website for the Property Industry
Scarlett, Kirk and team hit ...
Share On :
5 Star Review
Scarlett
By : 'Jen'
Services : Sales( As a Vendor )
Sold price : £921000
Would you recommend ? : Yes
Postcode : SW2
Mar 17, 2023
People found this helpful0
Scarlett, Kirk and team hit the ground running with viewings. The teams worked well together across both Streatham and Balham. We’re grateful for your... Read Full Review
Comments (0)Scarlett, Kirk and team hit the ground running with viewings. The teams worked well together across both Streatham and Balham.
Was this helpful?:
Jen said about Jacksons Estate Agents
Services : Sales( As a Vendor )Date: 17th Mar 2023
Scarlett, Kirk and team hit the ground running with viewings. The teams worked well together across both Streatham and Balham.
We’re grateful for your dedication!
The UK's Largest Customer Review Website for the Property Industry
Jonathan is a great sales ...
Share On :
5 Star Review
Jonathan
By : 'Justine'
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : SE24
Feb 28, 2023
People found this helpful0
Jonathan is a great sales agent. He's taken us round to multiple properties and has worked with us to secure an offer! Highly recommend working with... Read Full Review
Comments (0)Jonathan is a great sales agent. He's taken us round to multiple properties and has worked with us to secure an offer!
Was this helpful?:
Justine said about Jacksons Estate Agents
Services : Sales( As a Buyer )Date: 28th Feb 2023
Jonathan is a great sales agent. He's taken us round to multiple properties and has worked with us to secure an offer!
Highly recommend working with him
The UK's Largest Customer Review Website for the Property Industry
Scarlett was really helpful, ...
Share On :
5 Star Review
Scarlett
By : 'Rosie'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW16
Jan 27, 2023
People found this helpful0
Scarlett was really helpful, informative and quick to respond to all questions and queries that I had. Would highly recommend Scarlett and... Read Full Review
Comments (0)Was this helpful?:
Rosie said about Jacksons Estate Agents
Services : Sales( As a Buyer )Date: 27th Jan 2023
Scarlett was really helpful, informative and quick to respond to all questions and queries that I had. Would highly recommend Scarlett and Jacksons!
The UK's Largest Customer Review Website for the Property Industry
Jonathan has been very fast ...
Share On :
5 Star Review
Jonathan
By : 'Alexander'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW16
Jan 26, 2023
People found this helpful0
Jonathan has been very fast with communication and had the eye for finding the right property based on our wish... Read Full Review
Comments (0)Was this helpful?:
Alexander said about Jacksons Estate Agents
Services : Sales( As a Buyer )Date: 26th Jan 2023
Jonathan has been very fast with communication and had the eye for finding the right property based on our wish list.
The UK's Largest Customer Review Website for the Property Industry
Really ...
Share On :
5 Star Review
Jonathan
By : 'Martin'
Services : Sales( As a Vendor )
Sold price : £430000
Would you recommend ? : Yes
Postcode : SW16
Jan 19, 2023
People found this helpful0
Really helpful throughout a long process because of outside factors. Always felt Jonathon and his team Scarlett and Drew were working really hard. Sold ours and found another house for our... Read Full Review
Comments (0)Was this helpful?:
Martin said about Jacksons Estate Agents
Services : Sales( As a Vendor )Date: 19th Jan 2023
Really helpful throughout a long process because of outside factors. Always felt Jonathon and his team Scarlett and Drew were working really hard. Sold ours and found another house for our family
The UK's Largest Customer Review Website for the Property Industry
I would recommend the team at ...
Share On :
5 Star Review
Jonathan
By : 'Tom'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SW16
Jan 19, 2023
People found this helpful0
I would recommend the team at Jacksons in Streatham to anyone. David, Alex Drewe and Scarlett all gave us a fantastic service, but the one that stood out was Jonathan Mallet. Jonathan isn't your average hard-working, experienced professional. He truly possesses all the qualities you would... Read Full Review
Comments (0)I would recommend the team at Jacksons in Streatham to anyone. David, Alex Drewe and Scarlett all gave us a fantastic service, but the one that stood out was Jonathan Mallet.
Was this helpful?:
Tom N said about Jacksons Estate Agents
Services : Sales( As a Vendor )Date: 19th Jan 2023
I would recommend the team at Jacksons in Streatham to anyone. David, Alex Drewe and Scarlett all gave us a fantastic service, but the one that stood out was Jonathan Mallet.
Jonathan isn't your average hard-working, experienced professional. He truly possesses all the qualities you would want from your estate agent: he is charming, kind, and empathetic. Jonathan deeply cares about all his buyers and sellers. He clearly aspires to make the perfect match every time.
Not that it matters, but he also dresses sharper than David Beckham.
Before I go off on a complete tangent, I should wrap up by saying that Jon is top bloke. He sold our house not once, but twice, and I would highly recommend him to anyone.
The UK's Largest Customer Review Website for the Property Industry
Great ...
Share On :
5 Star Review
Esta
Scarlett
By : 'Maja'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SW16
Jan 13, 2023
People found this helpful0
Great service, with continuous support through the process to ensure completion. Esta, Scarlet, David and other member of the team have all been... Read Full Review
Comments (0)Was this helpful?:
Maja said about Jacksons Estate Agents
Services : Sales( As a Vendor )Date: 13th Jan 2023
Great service, with continuous support through the process to ensure completion. Esta, Scarlet, David and other member of the team have all been helpful.
The UK's Largest Customer Review Website for the Property Industry
Jonathan always kept us in ...
Share On :
5 Star Review
Jonathan
By : 'Rene'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : SW16
Jan 13, 2023
People found this helpful0
Jonathan always kept us in the loop and informed. He was an absolute star and we really enjoyed working with... Read Full Review
Comments (0)Was this helpful?:
Rene Swart said about Jacksons Estate Agents
Services : Sales( As a Vendor )Date: 13th Jan 2023
Jonathan always kept us in the loop and informed. He was an absolute star and we really enjoyed working with him.
The UK's Largest Customer Review Website for the Property Industry
Scarlett Martin was really ...
Share On :
5 Star Review
Scarlett
By : 'Kate'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW16
Dec 29, 2022
People found this helpful0
Scarlett Martin was really helpful and quick to respond to all questions and queries. She made the process easy. Thanks very much... Read Full Review
Comments (0)Was this helpful?:
Kate said about Jacksons Estate Agents
Services : Sales( As a Buyer )Date: 29th Dec 2022
Scarlett Martin was really helpful and quick to respond to all questions and queries. She made the process easy. Thanks very much Scarlett!
The UK's Largest Customer Review Website for the Property Industry
Thank you Scarlett for all ...
Share On :
5 Star Review
Scarlett
By : 'Rosie'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW2
Dec 20, 2022
People found this helpful0
Thank you Scarlett for all your help with getting my offer accepted. Scarlett has been helpful, responsive and patient throughout the viewings and offer process. Looking forward to the next... Read Full Review
Comments (0)Was this helpful?:
Rosie Hutton said about Jacksons Estate Agents
Services : Sales( As a Buyer )Date: 20th Dec 2022
Thank you Scarlett for all your help with getting my offer accepted. Scarlett has been helpful, responsive and patient throughout the viewings and offer process. Looking forward to the next stage!
The UK's Largest Customer Review Website for the Property Industry
For Esta’s hard ...
Share On :
5 Star Review
By : 'Harry'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SW16
Dec 16, 2022
People found this helpful0
For Esta’s hard work in selling my property ———-thank you and merry Christmas and a happy new year to... Read Full Review
Comments (0)Was this helpful?:
Harry Chapman said about Jacksons Estate Agents
Services : Sales( As a Vendor )Date: 16th Dec 2022
For Esta’s hard work in selling my property ———-thank you and merry Christmas and a happy new year to all
The UK's Largest Customer Review Website for the Property Industry
I am very happy with the ...
Share On :
5 Star Review
Esta
By : 'Sophie'
Services : Sales( As a Vendor )
Sold price : £825000
Would you recommend ? : Yes
Postcode : SW16
Dec 16, 2022
People found this helpful0
I am very happy with the service from Esta and Jacksons having just sold my property with them this... Read Full Review
Comments (0)Was this helpful?:
Sophie said about Jacksons Estate Agents
Services : Sales( As a Vendor )Date: 16th Dec 2022
I am very happy with the service from Esta and Jacksons having just sold my property with them this month
The UK's Largest Customer Review Website for the Property Industry
1 - 20 of 55 items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
Last updated at 11/30/2, 12:00:00 AM by allAgents
