The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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4.9/5, 73 Reviews
95% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
98% sales fee satisfaction
98% letting fee satisfaction
Kayleigh
James
By : 'Lee Murphy'
Services : Sales(As a Vendor)
Would you recommend ? : Yes
Postcode : MK45
Excellent service, managed the whole process, kept me updated, visited property for me as well. Will use again and recommend.
Mike Neville Estate Agents
Nevile House, 67 Wellingborough Road, Rushden, Northamptonshire
NN10 9YG
01933 316316
No Branch Video found...
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
2 | 0 | 2 | 0 | 44 | 3 | 19 | 0 | 2 | 1 |
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100% | 98% | £46,500 | £390,000 |
Lettings | 100% | 98% | £485 | £725 |
IN-HOUSE COMPLAINTS PROCEDURE We are committed to providing a professional service to all our clients and customers. When something goes wrong, we need you to tell us about it. This will help us to improve our standards. If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter). What will happen next? • We will send you a letter acknowledging receipt of you complaint within three working days of receiving it, enclosing a copy of this procedure. • We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter. • If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff. • We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter. If you remain dissatisfied, you can then contact The Property Ombudsman to request an independent review: The Property Ombudsman Ltd Milford House 43-45 Milford Street Salisbury Wiltshire SP1 2BP 01722 333 306 www.tpos.co.uk Please note the following: You will need to submit your complaint to The Property Ombudsman within 12 months of receiving our final viewpoint letter, including any evidence to support your case. The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 6/14/2017, 5:32:41 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
£ 200000 Offers Over
2 Bedroom Detached Bungalow House for Sale - Cedar Way, Higham Ferrers, NN10 8ES
£ 229950 Offers Over
2 Bedroom Semi-Detached House for Sale - Greenacre Drive, Rushden, NN10 0XA
£ 150000 Offers Over
3 Bedroom Semi-Detached House for Sale - York Road, Higham Ferrers, NN10 8HZ
£ 310000 Offers Over
3 Bedroom Semi-Detached House for Sale - Wymington Road, Rushden, NN10 9LA
James
Callum
By : 'Glenys'
Branch : Rushden, Nevile House, 67 Wellingborough Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : NN10
Absolutely fantastic company, highly recommended, they were so helpful even with problems we had from the selling of our property, James Coles helped out on so many occasions when I was unable to contact our Agents, he certainly went above and beyond what anyone would expect, also so very ... Read Full Review
By : Mike Neville Estate Agents
Dec 4, 2024Thank you Glenys for your fantastic review. We wish you every happiness in your new...
James
By : 'Ricky'
Branch : Rushden, Nevile House, 67 Wellingborough Road
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : NN10
James and the team at Mike neville are open honest and sincere,Having used the services of james and the team for purchases and sales over a 17 year period he has given me nothing a great service addressing any questions promptly and honestly. Highly recommend using this ... Read Full Review
By : Mike Neville Estate Agents
Nov 25, 2024Thank you for your 5* review of ourselves. This is greatly appreciated by all of the staff, and especially James. We are pleased to have dealt with you and wish you well on your future...
James
By : 'Karen'
Branch : Rushden, Nevile House, 67 Wellingborough Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NN10
Outstanding service from James and the team. From start to finish we were kept updated on the progress of the sale. Would not hesitate to highly recommend Mike Neville Estate ... Read Full Review
By : Mike Neville Estate Agents
Apr 10, 2024Thank you Karen for the 5* review. This is much appreciated by all of the staff, and especially...
By : 'Janice'
Branch : Rushden, Nevile House, 67 Wellingborough Road
Services : Sales( As a Vendor )
Sold price : £95000
Would you recommend ? : Yes
Postcode : NN10
Excellent service. Friendly efficient staff. I would highly recommend ... Read Full Review
James
By : 'Tracey'
Branch : Rushden, Nevile House, 67 Wellingborough Road
Services : Sales( As a Buyer )
Sold price : £297000
Would you recommend ? : Yes
Postcode : NN10
I purchased my property back in October and from day one, James was excellent. He made the whole process straight forward and was able to get answers for me. James went above and beyond to support and was responsive to emails and calls promptly. The service I received was just outstanding. I cannot ... Read Full Review
Chris
Callum
By : 'AF'
Branch : Rushden, Nevile House, 67 Wellingborough Road
Services : Sales( As a Vendor )
Sold price : £245000
Would you recommend ? : Yes
Postcode : NN10
Fantastic service. Great viewings by Chris and Callum. Communication was spot on. Massive thank you to Chris for his updates. Definitely 10/10 service and highly ... Read Full Review
By : Mike Neville Estate Agents
Oct 18, 2023Thank you for the fantastic feedback. All of the staff were thrilled to have got the matter through to completion, and we wish you well on your future...
Kayleigh
Callum
By : 'Steve'
Branch : Rushden, Nevile House, 67 Wellingborough Road
Services : Sales( As a Vendor )
Sold price : £150000
Would you recommend ? : Yes
Postcode : NN10
Mike Neville Estate Agents gave us a fair valuation on the flat and marketed it effectively. All viewings were arranged promptly and an offer was accepted in less than 7 days. Good communication . When the sale was dragging on Callum tried his best at all times to advance the ... Read Full Review
By : Mike Neville Estate Agents
Aug 10, 2023Thank you Steve for taking the time to leave this 5* review. This is much appreciated by all of the staff, and especially...
By : 'Mrs'
Branch : Rushden, Nevile House, 67 Wellingborough Road
Services : Surveying
Would you recommend ? : Yes
Postcode : NN10
James recently came to value our home, he was professional and was understanding in what we required. Would fully recommend James and the team at Mike ... Read Full Review
By : Mike Neville Estate Agents
Feb 27, 2023Thank you for the time taken to leave this 5* review. This is much appreciated by all the staff, and especially...
By : 'c&l'
Branch : Rushden, Nevile House, 67 Wellingborough Road
Services : Sales( As a Vendor )
Sold price : £275000
Would you recommend ? : Yes
Postcode : NN10
The initial sales process was excellent, felt like us as sellers , the buyers and agents all took their eye off the ball during the middle part of the sale process. This quality of the sales literature was excellent and we had no shortage of viewings, offer were received within days of the ... Read Full Review
By : 'Matthew'
Branch : Rushden, Nevile House, 67 Wellingborough Road
Services : Sales( As a Buyer )
Sold price : £280000
Would you recommend ? : Yes
Postcode : NN10
Great service from viewing to completion, would highly recommend. They helped push the purchase through at the last hurdle when solicitors were dragging their ... Read Full Review
By : Mike Neville Estate Agents
Dec 21, 2022Thank you Matthew for taking the time to leave this 5* review. We wish you every happiness in your new...
Chris
Kayleigh
By : 'Carole'
Branch : Rushden, Nevile House, 67 Wellingborough Road
Services : Sales( As a Vendor )
Sold price : £345000
Would you recommend ? : Yes
Postcode : NN10
Excellent service from the floor plan by Chris and the photos by Callum and Chris. Very smooth sale kept informed at all times and any questions or problems dealt with promptly. Always kept up to date. Throughly recommend this friendly efficient ... Read Full Review
By : Mike Neville Estate Agents
Dec 20, 2022Thank you Carole for this lovely review. All of the staff were very pleased to deal with the matter for you and to get the matter through to completion, and we wish you every happiness in your new...
James
By : 'Amanda'
Branch : Rushden, Nevile House, 67 Wellingborough Road
Services : Sales( As a Buyer )
Sold price : £280000
Would you recommend ? : Yes
Postcode : NN10
Friendly, professional and would definitely recommend for the beginning to end of our purchase. Chasing solicitors and working hard to push the purchase ... Read Full Review
By : Mike Neville Estate Agents
Nov 10, 2022Thank you Amanda for the 5* review. All of the staff appreciate this, and we wish you well in your new...
James
Chris
By : 'Annette'
Branch : Rushden, Nevile House, 67 Wellingborough Road
Services : Sales( As a Vendor )
Sold price : £185000
Would you recommend ? : Yes
Postcode : NN9
Very thoughtful and considerate in the circumstances of selling our late parents property and family home after many years .made things so easy from start to completion a big thank you ... Read Full Review
By : Mike Neville Estate Agents
Nov 4, 2022Thank you Annette for the lovely review. We are glad to have dealt with the matter and are happy to hear that you were pleased with the service...
Kayleigh
Callum
By : 'Michael'
Branch : Rushden, Nevile House, 67 Wellingborough Road
Services : Sales( As a Vendor )
Sold price : £210000
Would you recommend ? : No
Postcode : NN9
Excellent professional service from start to finish handling the marketing and sale of our deceased parents home . Facilitating all of the viewings on our behalf. Our thanks to Callum, James and Kayleigh ... Read Full Review
By : Mike Neville Estate Agents
Nov 2, 2022Thank you Michael for the 5 star review. We are pleased to have got the matter through to legal completion, and we appreciate your...
Kayleigh
James
By : 'Lee'
Branch : Rushden, Nevile House, 67 Wellingborough Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : MK45
Excellent service, managed the whole process, kept me updated, visited property for me as well. Will use again and ... Read Full Review
By : 'Anonymous'
Branch : Rushden, Nevile House, 67 Wellingborough Road
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : NN1
I also wished I had looked at the reviews and I wouldn't have gone through what I had. They tried to charged for 2 weeks I wouldn't live there and they didn't like that I didn't want to pay the money because no one told me I would have to pay for the full month to only move ... Read Full Review
Kayleigh
Callum
By : 'victoria'
Branch : Rushden, Nevile House, 67 Wellingborough Road
Services : Sales( As a Vendor )
Sold price : £195000
Would you recommend ? : Yes
Postcode : NN10
Very professional, must thk all the team but especially callum who was very helpful everytime I rang, nothing was too much trouble. Yes recommend them ... Read Full Review
By : Mike Neville Estate Agents
Aug 16, 2022Thank you Victoria. This is much appreciated by all of the staff, but especially Callum. We were incredibly pleased to get the matter through to completion, and wish you well in your new...
Kayleigh
James
By : 'jane'
Branch : Rushden, Nevile House, 67 Wellingborough Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : NN10
Great professional team to have dealing with your property sale , couldn’t fault them and James was very knowledgable and helped out all the ... Read Full Review
By : Mike Neville Estate Agents
Aug 8, 2022Thank you Jane for the 5* review. It was a pleasure to deal with you and we are grateful for the lovely...
By : 'Angela'
Branch : Rushden, Nevile House, 67 Wellingborough Road
Services : Sales( As a Vendor )
Sold price : £290000
Would you recommend ? : Yes
Postcode : NN10
From the first meeting to discuss the proposed sale of my house through to when the sale completed I have been very happy with the service provided by Mike Neville Estate Agents. Without fail everyone I have been in cobtact with has been extremely ... Read Full Review
By : Mike Neville Estate Agents
Aug 5, 2022Thank you Angela for the time taken to leave this fantastic review of our service. It was a pleasure dealing with you, and we wish you well in your future...
Chris
By : 'Alexandra'
Branch : Rushden, Nevile House, 67 Wellingborough Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : NN10
We would highly recommend Mike Neville. Chris was fantastic and never failed to keep us updated. We never struggled to get through via phone and calls and emailed were always returned. Chris always remained professional and extremely patient throughout considering how many times we called asking ... Read Full Review
By : Mike Neville Estate Agents
Jun 14, 2022Thank you Alexandra for the lovely review. We are pleased to have got the matter through. It required patience and hard work from all sides, and are grateful of the work by yourselves and the rest of ...