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4.5/5, 23 Reviews
87% Recommended
92% letting valuation accuracy
87% letting fee satisfaction
Kelly
By : 'Deirdre Thorogood'
Services : Letting(As a Owner)
Rent PCM : £1600
Would you recommend ? : No
Postcode : BR6
Chaotic and disorganised at best. If you want a professional letting look elsewhere. Service levels fall way below expected standards. I have twice let my property with this company. The first time was seamless and the transaction swiftly expedited. The second time no one seemed to know what they were doing and I had three people calling and emailing me about the same things, wasting my time. There was clearly no communication between them. The team are very difficult to get hold of and I had to call other branches to get the local team to make contact with me. A lettings board was erected without my consent and six months later it is still in situ. Andrew Reeves have enjoyed six months of free advertising at my expense and refuse to acknowledge this. Do not use this company.
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Letting | 92% | 87.00% | £800 | £2,500 |
Andrew Reeves
263 High Street, Orpington, Kent
BR6 0NW
01689 220 091
No procedure set.
Last updated at 10/8/2019, 2:42:11 AM by allAgents
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Kelly
By : 'Deirdre'
Services : Letting( As a Owner )
Rent PCM : £1600
Would you recommend ? : No
Postcode : BR6
Chaotic and disorganised at best. If you want a professional letting look elsewhere. Service levels fall way below expected standards. I have twice let my property with this company. The first time was seamless and the transaction swiftly expedited. The second time no one seemed to know what... Read Full Review
Kelly
Mandy
By : 'Adeleye'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BR5
I have made a review before but would make another. These guys are outstanding from day 1 of moving in till today, they are still with us and making sure everything is fine. Thanks to Kelly, Mandy and the rest of the team for making us feel so... Read Full Review
Melanie
By : 'Simon'
Services : Letting( As a Owner )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : BR6
Look no further â¦because the highly professional, reliable and friendly team at Andrew Reeves led by the experienced Melanie is simply awesome. As someone who has historically been promised a lot by other Letting Agencies and then ultimately let down I can honestly say that... Read Full Review
Good
Melanie
By : 'Happy'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BR6
I would like to thank Melanie McAlpin and the team for their excellent support throughout the process. Melanie and Chloe are exceedingly helpful, friendly and have a proactive approach. I would definitely recommend Andrew... Read Full Review
Chloe
By : 'Happy'
Services : Letting( As a Tenant )
Rent PCM : £2500
Would you recommend ? : Yes
Postcode : BR6
Chloe was very professional, friendly and efficient. She dealt with all our queries very quickly. I would definitely use Andrew Reeves... Read Full Review
N/A
James
Chloe
By : 'THAKRAR'
Services : Letting( As a Owner )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : BR6
I was very please the way the staff at Andrew Reeves dealt with my property. Excellent communication throughout and very proactive... Read Full Review
Excellent
By : 'Phil'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : BR5
Andrew Reeves has managed my property for almost 15 years. I can say that Melanie McAlpine and the team have always been professional, courteous, and extremely helpful. They have always solved any problems that have arisen in a timely manner. I would recommend Andrew Reeves to anyone looking for... Read Full Review
By : Tim Lievesley
Sep 22, 2017That review is very heart warming and encouraging after having rented out my 5 bed property through a couple of so called letting agents whose sole management seemed to be to take their fess and do...
Chloe
By : 'EG'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BR6
Chloe is very efficient and determined to get things done. She has been very helpful to sort out a number of things with the flat.Always in good temper and keen to help. Available and active. Enjoyed working with... Read Full Review
good
James
By : 'Michael'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BR5
I have previously leased with Andrew Reeves and found they made me very comfortable with the process to the point I'm now leasing another property with... Read Full Review
Reasonable
By : 'Mrs'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : DA5
I have been having problems with a tenant for months, late payment not allowing an inspection etc. Finally, the tenant moves out, leaves a fully furnished house that we need to clear and clean and doesn't pay the rent for 2 months. Andrew Reeves refuse to give us back the deposit as the tenant... Read Full Review
Melanie
Anca
By : 'Terrible'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : BR6
I had the worst tenant ever my house was a mess She was meant to of been a good tenant so Andrew reeves said now I have had to take her to court to get the damages money I gave the management to this company but when we went to see the house it looked like they had never been to check the house... Read Full Review
James
By : 'Joanne'
Services : Letting( As a Owner )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : BR6
I am a landlord and had the pleasure of dealing with James Foxen on a matter relating to my property that is let through Andrew Reeves In Orpington. My request was dealt with quickly and efficiently by James who in my opinion went above and beyond what was expected of him. As a result my matter... Read Full Review
Melanie
James
By : 'Niraj'
Services : Letting( As a Owner )
Rent PCM : £2300
Would you recommend ? : Yes
Postcode : BR6
Melanie was so easy to deal with and very professional. She advised us as to what exactly needed to be done for the property to be let quickly and at a good rental, and having followed this we let within just over a week. I would thoroughly recommend Melanie(and her team James and Anca) who I had... Read Full Review
Anca
By : 'Anca'
Services : Letting( As a Tenant )
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : BR1
Anca was so efficient.i lead a tight schedule and I'm very busy.i would email or call anca and she would reply almost instantly.this is what I was hoping to get as moving house can b stressful as it is and Anca carried this out in a calm,professional manor. would highly recommend anca and her team... Read Full Review
Agents fees were a tad higher than most but as I progressed through to getting my house I saw i had a good team at the branch which all helped out in some way.
Anca
By : 'Dragos'
Services : Letting( As a Tenant )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : BR5
Anca Rosca can describe as a professional agent who promptly answered my questions about the property that was to rent an agreeable person always smiling and a trustworthy... Read Full Review
Andrew Reeves was recommended to me by a friend who rented a property, so I got to know Anca Rosca, is a professional who knows how to do their job, took care of all the documents needed to rent the house, I recommend without retentions.
James
By : 'Mr'
Services : Letting( As a Owner )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : BR5
I have used Andrew reeves for a number of years to let out my property. The office have been extremely helpful and have always attended and delivered anything that I have asked. I would like to say thank you to the team at Orpington especially James Foxen and Anca Rosca who have been extremely... Read Full Review
Fees were good at the time for the amount of work that was carried out.
Melanie
By : 'Mel'
Services : Letting( As a Owner )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : BR6
We are new landlords with no experience at all in the area. We spoke to Melanie and her team early on in the process and they helped us through the whole thing, from what sort of property to buy with estimates of the level of the rent we might expect, and how to present the property and what... Read Full Review
Anca
By : 'Ed'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BR5
We got a house through Andrew Reeves and Anca was our Agent. From the time we viewed the property to when we signed the papers and moved in, Anca was extremely helpful and very professional. She was always on hand to answer our questions and allayed our concerns about the area (we were moving in... Read Full Review
I did feel the fees were a bit high
James
By : 'Jacqueline'
Services : Letting( As a Owner )
Sold price : £114000
Rent PCM : £800
Would you recommend ? : Yes
Postcode : BR5
I approached Andrew Reeves, as they are solely a Letting Agent, to help me search for my first tenant. I am so pleased that I did because I received a fantastic service. The negotiator who helped me was James Foxen, who throughout the search was communicative, helpful, polite and continually made ... Read Full Review
I think for the amount of work carred out by James Foxed in finding me a suitable tenant, the fees were appropriate.
James
By : 'Harry'
Services : Letting( As a Owner )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : BR6
James has delivered an excellent service and I am happy to recommend him. I found his approach highly professional and enthusiastic always helpful. James is very knowledgable and provided excellent advice when... Read Full Review