One of South London's leading agencies, Keating Estates has spent more than a decade stripping down agency and rebuilding it from the ground up. We passionately believe that our collective centuries of Estate Agency experience and a family run ethos can be used to make an estate agency a valued local business for
local residents like us. The vast majority of our business comes from word of mouth and recommendation today, as it always has. We work with many owner occupier vendors and single property landlords, all the way up to the UK's largest private landlord and some of the biggest and most prestigious development companies in London.
From the outset, our mission has been to provide a friendly and efficient service to our clients, no matter who they are. We are a young, vibrant team of experienced and long-term professionals, all proud of the service we provide. A pride that is born in our innovative marketing techniques and proactive approach to selling and letting houses. Because we are and will remain independent, we really can tailor our service to the requirements of our clients.
We are confident you will notice the difference between our competitors and us as so many now do. We really can sell or let your property quicker and more painlessly and in most cases, for more money than you might expect. All by being very old fashioned about our service and ultra modern with our marketing.
By : 'Mike' Services : Sales(As a Buyer) Would you recommend ? : Yes Postcode : SW2
Jan 12, 2024
People found this helpful0
Christiaan and i worked together for over 2 years to find a property. I think i worked with every agent in south london tbh!
Christiaan was the best of the bunch.
- helped me understand the process sine i’m not from london
- understood fully what i was looking for despite my fickleness
- was persistent. even at times i said i was taking a break he would still reach out to see if i wanted to view something
- was always on time for the viewings
Although it was quite a journey with ups and downs, he found the perfect flat for me and i guess this is what really matters. I’m so happy we finally got there. A true professional.
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By : 'Julie' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : SW4
Feb 4, 2025
People found this helpful0
Keatings have been managing my property brilliantly 5 years. I mainly deal with Sandra and Chloe and they are both highly knowledgeable, professional and always really kind and... Read Full Review
Services : Letting( As a Owner )Date: 4th Feb 2025
Keatings have been managing my property brilliantly 5 years. I mainly deal with Sandra and Chloe and they are both highly knowledgeable, professional and always really kind and helpful.
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Very grateful to Liam for ...
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5 Star Review
Liam
By : 'Dora' Services : Other Would you recommend ? : Yes Postcode : SW4
Dec 7, 2024
People found this helpful0
Very grateful to Liam for showing me lots of lovely properties around Clapham /... Read Full Review
Very grateful to Liam for showing me lots of lovely properties around Clapham / Brixton!
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The best I've come ...
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5 Star Review
Christiaan
By : 'Paul' Services : Sales( As a Vendor ) Sold price : £550000 Would you recommend ? : Yes Postcode : SW4
Nov 8, 2024
People found this helpful0
My wife and I were both so grateful and relieved to finally find an agent in SW4 who was reliable, knowledgeable, professional and effective. Christiaan was all of these things and more, and he managed to re-instil our belief of what and how a good estate agent should be. After a number of buyers... Read Full Review
My wife and I were both so grateful and relieved to finally find an agent in SW4 who was reliable, knowledgeable, professional and effective. Christiaan was all of these things and more, and he managed to re-instil our belief of what and how a good estate agent should be. After a number of buyers had caused us havoc - it is hard to say how grateful we are that Christiaan came into the picture. He is the only agent that I would use if I were ever to sell again in the area.
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Chris was very friendly and ...
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5 Star Review
Chris
By : 'Lilly' Services : Sales( As a Buyer ) Sold price : £385000 Would you recommend ? : Yes Postcode : SW2
Oct 31, 2024
People found this helpful0
Chris was very friendly and accommodating - even helping me to go and see the property again (the same day) having just returned from the first... Read Full Review
Chris was very friendly and accommodating - even helping me to go and see the property again (the same day) having just returned from the first viewing.
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Kayleigh was fantastic, ...
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5 Star Review
Kayleigh
By : 'Jon' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : SE24
Apr 16, 2024
People found this helpful0
Kayleigh was fantastic. I’m incredibly glad we got paired with her to find our new home. It was the first place we saw and she helped us through every step of the journey to getting it and making it home. She was supportive and on it throughout. Can’t champion her enough - thank ... Read Full Review
Kayleigh was fantastic. I’m incredibly glad we got paired with her to find our new home. It was the first place we saw and she helped us through every step of the journey to getting it and making it home. She was supportive and on it throughout. Can’t champion her enough - thank you Kayleigh!
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A marathon but we made ...
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5 Star Review
Christiaan
Lewis
By : 'Henry' Services : Sales( As a Vendor ) Sold price : £521500 Would you recommend ? : Yes Postcode : SE21
Apr 4, 2024
People found this helpful0
Lewis and Christiaan were a huge help in managing a sale that ran into quite a few complications. They were responsive and provided good advice at every stage, eventually resulting in a completion for a price I was very happy with. I'm grateful for their professionalism... Read Full Review
Lewis and Christiaan were a huge help in managing a sale that ran into quite a few complications. They were responsive and provided good advice at every stage, eventually resulting in a completion for a price I was very happy with. I'm grateful for their professionalism througout.
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Jade was amazing. She managed ...
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5 Star Review
Jade
By : 'Georgia' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : SW4
Mar 21, 2024
People found this helpful0
Jade was amazing. She managed the post offer period for me in an efficient and kind way in what was not an easy process. She went out of her way to help and move things along. I would not hesitate to recommend Keating Estates and in particular Jade. Thank you all so... Read Full Review
Services : Sales( As a Vendor )Date: 21st Mar 2024
Jade was amazing. She managed the post offer period for me in an efficient and kind way in what was not an easy process. She went out of her way to help and move things along. I would not hesitate to recommend Keating Estates and in particular Jade. Thank you all so much.
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Christiaan ...
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5 Star Review
Christiaan
By : 'HUDSON' Services : Sales( As a Buyer ) Sold price : £525000 Would you recommend ? : Yes Postcode : SW4
Mar 12, 2024
People found this helpful0
Christiaan was the best Sales Negotiator and Valuer that we met in the 4 months that we searched in SW4.The properties we viewed were always very close to our requirements ... and always a great location. He was very honest and straightforward to deal with and went the extra mile, ie cladding... Read Full Review
Christiaan was the best Sales Negotiator and Valuer that we met in the 4 months that we searched in SW4.The properties we viewed were always very close to our requirements ... and always a great location. He was very honest and straightforward to deal with and went the extra mile, ie cladding meeting minutes, where we wanted more information. Thank you Hudson
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Great ...
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5 Star Review
Christiaan
By : 'Olivia' Services : Sales( As a Buyer ) Sold price : £442000 Would you recommend ? : Yes Postcode : SW9
Jan 27, 2024
People found this helpful0
Great experience, Christiaan helped me to find a property that I liked and was extremely helpful throughout the process. It was great to have someone that was properly engaged in helping me, honest, and had a positive attitude. Much better than all other estate agents that I had been speaking to... Read Full Review
Olivia Edith Lees Retter said about Keating Estates Ltd
Services : Sales( As a Buyer )Date: 27th Jan 2024
Great experience, Christiaan helped me to find a property that I liked and was extremely helpful throughout the process. It was great to have someone that was properly engaged in helping me, honest, and had a positive attitude. Much better than all other estate agents that I had been speaking to before this. Highly recommended.
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Christiaan and i worked ...
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5 Star Review
Christiaan
By : 'Mike' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : SW2
Jan 12, 2024
People found this helpful0
Christiaan and i worked together for over 2 years to find a property. I think i worked with every agent in south london tbh!
Christiaan was the best of the bunch.
- helped me understand the process sine i’m not from london
- understood fully what i was looking for despite my... Read Full Review
Christiaan and i worked together for over 2 years to find a property. I think i worked with every agent in south london tbh!
Christiaan was the best of the bunch.
- helped me understand the process sine i’m not from london - understood fully what i was looking for despite my fickleness - was persistent. even at times i said i was taking a break he would still reach out to see if i wanted to view something - was always on time for the viewings
Although it was quite a journey with ups and downs, he found the perfect flat for me and i guess this is what really matters. I’m so happy we finally got there. A true professional.
The UK's Largest Customer Review Website for the Property Industry
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Definitely a more personal ...
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5 Star Review
By : 'Jeremy' Services : Sales( As a Vendor ) Sold price : £449999 Would you recommend ? : Yes Postcode : SW4
Jan 11, 2024
People found this helpful0
Definitely a more personal level of service and very responsive to our... Read Full Review
Services : Sales( As a Vendor )Date: 11th Jan 2024
Definitely a more personal level of service and very responsive to our needs.
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Christiaan Olivier has been ...
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5 Star Review
Christiaan
By : 'John' Services : Sales( As a Vendor ) Sold price : £1355000 Would you recommend ? : Yes Postcode : SW2
Jan 10, 2024
People found this helpful0
Christiaan Olivier's help in the sale of our house has been exemplary. The whole process could not have been better. We are very grateful to him and the whole team at Keating Estates. We could not recommend them more... Read Full Review
Services : Sales( As a Vendor )Date: 10th Jan 2024
Christiaan Olivier's help in the sale of our house has been exemplary. The whole process could not have been better. We are very grateful to him and the whole team at Keating Estates. We could not recommend them more highly.
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Christiaan was a trust worthy ...
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5 Star Review
Christiaan
By : 'Kate' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : SE24
Dec 24, 2023
People found this helpful0
Christiaan was a trust worthy source during our process of purchasing. No ask was ever too much and provided such consistent communication between himself, seller and buyer. Thank you so much... Read Full Review
Christiaan was a trust worthy source during our process of purchasing. No ask was ever too much and provided such consistent communication between himself, seller and buyer. Thank you so much Christiaan!
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Untrustworthy agency acting ...
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1 Star Review
By : 'Gerty' Services : Sales( As a Vendor ) Would you recommend ? : No Postcode : SW2
Dec 21, 2023
People found this helpful0
Untrustworthy agency that acts for both the buyer and seller. They tried to push me to accept an offer far below the asking price in favour of their other client's interests. When I raised my concerns they were extremely rude and called me unreasonable although I had been informed what was... Read Full Review
Services : Sales( As a Vendor )Date: 21st Dec 2023
Untrustworthy agency that acts for both the buyer and seller. They tried to push me to accept an offer far below the asking price in favour of their other client's interests. When I raised my concerns they were extremely rude and called me unreasonable although I had been informed what was going on via a third party.
During the sale, the staff at Keating Estates were very difficult to contact, and when this was flagged they said they were too busy to respond to my calls. Overall, working with Keating was stressful and unpleasant and I would avoid doing any work with them at all going forward.
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Very good agent, highly ...
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5 Star Review
By : 'Kane' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : SW2
Dec 19, 2023
People found this helpful0
Very good agent, highly experienced, well in tune with the Brixton Market - knows his property valves extremely... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 1st Dec 2023
Christiaan is extremely helpful. He responds promptly, takes time to talk things over and is always cheerful and well informed .
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We can’t say any ...
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5 Star Review
Christopher
By : 'Louisa' Services : Sales( As a Buyer ) Sold price : £550000 Would you recommend ? : Yes Postcode : SE24
Dec 1, 2023
People found this helpful0
We can’t say any bad words about Chris.
You are - Professional. Committed. Polite. Excellent communicator. Trustworthy. Helpful.
Thank you... Read Full Review
You are - Professional. Committed. Polite. Excellent communicator. Trustworthy. Helpful.
Thank you Chris.
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Fantastic experience with ...
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5 Star Review
Christiaan
By : 'Sam' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : SW2
Nov 29, 2023
People found this helpful0
We had a fantastic experience with Christian as our estate agent. His friendly demeanour and extensive knowledge made the property viewing process smooth and enjoyable. Chris demonstrated a keen understanding of our requirements, providing valuable insights that guided us throughout our search.... Read Full Review
We had a fantastic experience with Christian as our estate agent. His friendly demeanour and extensive knowledge made the property viewing process smooth and enjoyable. Chris demonstrated a keen understanding of our requirements, providing valuable insights that guided us throughout our search. Highly recommend his services for anyone in need of a reliable and knowledgeable agent.
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Both Chris and Lewis made ...
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5 Star Review
By : 'Rachel' Services : Sales( As a Vendor ) Sold price : £282000 Would you recommend ? : Yes Postcode : SW2
Nov 21, 2023
People found this helpful0
Both Chris and Lewis made selling our flat the best experience it could be, given the current market. They were honest about a realistic price, and communicated regularly and promptly which really made a huge difference in a stressful experience. Chris even phoned us on a Sunday evening to say... Read Full Review
Services : Sales( As a Vendor )Date: 21st Nov 2023
Both Chris and Lewis made selling our flat the best experience it could be, given the current market. They were honest about a realistic price, and communicated regularly and promptly which really made a huge difference in a stressful experience. Chris even phoned us on a Sunday evening to say we'd got an offer! We would definitely recommend Keatings to other prospective vendors, and have already been doing so!
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Brilliant letting ...
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5 Star Review
Sandra
Sonny
By : 'Emma' Services : Letting( As a Owner ) Would you recommend ? : Yes Postcode : SW4
Nov 7, 2023
People found this helpful0
I have been letting my property through Keating Estates for about 10 years and I can not fault them. The letting and management team are really efficient and responsive. They always come back with information quickly and are really helpful dealing with the council and getting repairs sorted. ... Read Full Review
Services : Letting( As a Owner )Date: 7th Nov 2023
I have been letting my property through Keating Estates for about 10 years and I can not fault them. The letting and management team are really efficient and responsive. They always come back with information quickly and are really helpful dealing with the council and getting repairs sorted. The accounting team are also brilliant. I would highy recommend letting your property through Keating Estates - I have had bad experiences elsewhere so I know what a good agency they are.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
We are committed to providing a professional service to all our clients and customers. When something goes wrong, we would ask that you tell us about it, so wherever possible we can remedy the situation.
If you have a complaint, please put it in writing, including as much detail as possible, addressed to either the Sales or Lettings Manager. We have eight weeks to consider your complaint. If we have not resolved it within this time you may refer your complaint to The Property Ombudsman.
What will happen next?
• We will send you a letter acknowledging receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure.
• We will then investigate your complaint. This will normally be dealt with by the relevant Manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of sending the acknowledgement letter, unless an extension is required, which you will be notified of.
• If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff or Director.
• We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter.
If you remain dissatisfied, you may then contact The Property Ombudsman to request an independent review:
The Property Ombudsman Ltd
Milford House
43-45 Milford Street
Salisbury
Wiltshire
SP1 2BP
01722 333 306
www.tpos.co.uk
Please note the following:
You will need to submit your complaint to The Property Ombudsman within six months of receiving our final viewpoint letter, including any evidence in support your case.
The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 10/3/2019, 3:15:52 AM by allAgents