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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
4.7/5, 352 Reviews
95% Recommended
99% sales valuation accuracy
81% letting valuation accuracy
100% sales fee satisfaction
91% letting fee satisfaction
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Graeme
By : 'LUCY'
Services : Sales(As a Vendor)
Would you recommend ? : Yes
Postcode : SW20
Professional, efficient, friendly and all round top service. Would recommend and use again. Graeme in particular was great.
We value our client’s feedback and we are committed to providing a professional service at all times. We would like to hear from you should something not go as well as planned. In line with The Property Ombudsman’s Code of Practice, our complaint procedure is outlined below:
In the first instance, please write to our Team: Customer Care, 120 Wimbledon Hill Road, SW19 7QU, alternatively email customercare@brinkleys.co.uk with full details of your complaint. Once your complaint has been received, we will acknowledge receipt within 3-5 working days. Following an internal investigation, you will receive a response to your complaint within 15 working days.
Should you be dissatisfied with our initial response, or the matter remains unresolved, you can escalate your complaint to Managing Director Richard Watt, at richard@brinkleys.co.uk. A final investigation will be undertaken at this point and a response will be sent to you within 15 working days detailing our company’s final viewpoint.
Should you remain dissatisfied with our company’s final viewpoint, you can then refer your case to The Property Ombudsman for their review.
Details of their complaints procedure and form can be found on their website www.tpos.co.uk along with their Code of Practice and Terms of Reference. Alternatively, you can call them on 01722 333 306 or write to them at the following address:
The Property Ombudsman Scheme
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
You have 12 months from the date of our company’s final viewpoint to refer the matter to The Property Ombudsman.
Please note that The Property Ombudsman requires that any complaint should be addressed through our Complaints Procedure prior to being submitted to them for their independent review.
Last updated at 7/14/2016, 6:49:35 AM by allAgents
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 99% | 100% | £53,250 | £2,000,000 |
| Lettings | 81% | 91% | £550 | £7,500 |
Brinkley's Estate Agents
149 Arthur Road, London, Greater London
SW19 8AB
020 3872 5309
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Graeme
By : 'Sergey'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW19
Excellent experience in buying a flat. Very clear and timely communications from Graeme. I needed a lot of help in making solicitors of both sides talking to each other - Graeme did that very skillfully. I also asked and received a very good recommendation of a moving... Read Full Review
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Graeme
By : 'L'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SW19
I sold my flat with Brinkleys (Wimbledon Park) and it was the best choice I made. After an initial list with Purple Bricks that didn't generate enough interest, I switched to Brinkleys and it sold within a week. Graeme Gordon was an expert and my only regret is that I didn't go to them... Read Full Review
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Graeme
James
By : 'Sam'
Services : Sales( As a Vendor )
Sold price : £375000
Would you recommend ? : Yes
Postcode : SW20
Graeme and James were excellent throughout the sale of our flat, despite 2 buyers pulling out after offers accepted and it seeming uncertain and unlikely at times, they remained professional, calm and collected to see things through. Thank you both! Would 100%... Read Full Review
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Graeme
By : 'Martin'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SW15
Excellent service; reasonably priced. I would recommend and use... Read Full Review
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Graeme
By : 'Ms'
Services : Sales( As a Vendor )
Sold price : £400000
Would you recommend ? : Yes
Postcode : SW19
We received a first class service from Graeme Gordon of Brinkleys. He guided our property sale from start to finish & ensured everything went smoothly. I can highly recommend Graeme & his team at Brinkleys if you are buying or selling a property. 我们从 Brinkleys 的 Graeme Gordon... Read Full Review
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Graeme
By : 'Customer'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SW19
Professional and efficient. I am grateful to the staff and especially to Graeme for helping us to sell our property quickly and at the price that we wanted. We felt guided in the process rather than pushed into taking decisions without giving a proper... Read Full Review
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Graeme
James
By : 'Minna'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : MK43
Helpful, communicative and knowledgeable. Thanks to all the team at Brinkley's for making my first time buy a stress-free, enjoyable... Read Full Review
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Graeme
By : 'LUCY'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SW20
Professional, efficient, friendly and all round top service. Would recommend and use again. Graeme in particular was... Read Full Review
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James
Graeme
By : 'Nurcan'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW19
I had a great experience working with James Hilary and Graeme Gordon from Brinkleys real estate agency during my property purchase in Wimbledon. Their clear and continuous communication made the process seamless. James and Graeme's professionalism and support were instrumental in guiding me... Read Full Review
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Graeme
By : 'robert'
Services : Sales( As a Vendor )
Sold price : £900000
Would you recommend ? : Yes
Postcode : SW18
Graeme was brilliant Graeme was brilliant, he was in touch with me regularly with every development along the way. The sale not have always run smoothly but Graeme was undeterred and got the sale completed in good time Great service,very pleased, thanks... Read Full Review
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Graeme
James
By : 'Nathan'
Services : Sales( As a Vendor )
Sold price : £270000
Would you recommend ? : Yes
Postcode : SW19
Brinkleys were very helpful and steered me through the process, helping at every step of the... Read Full Review
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Graeme
James
By : 'AG'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW19
I purchased a property through Brinkley's and Graeme was very helpful in managing the process, with great communication... Read Full Review
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Graeme
By : 'Amita'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SW19
Excellent customer service and support offered by Graeme Gordon at Brinkley Estate Agents in the process of sale of our house. Graeme is very professional and helpful and he took care of each and every aspect of ensuring a smooth and efficient sale of the... Read Full Review
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Graeme
By : 'Amita'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : SW19
Excellent customer service and support offered by Graeme Gordon at Brinkley Estate Agents in the process of sale of our house. Graeme is very professional and helpful and he took care of each and every aspect of ensuring a smooth and efficient sale of the... Read Full Review
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Anne
By : 'Dennis'
Services : Letting( As a Tenant )
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : SW15
What to say about Anne. She is simply an angel! I appreciated her professionalism and help. She looked after me as a renter and I never felt “scammed”, as sometimes can happen to renters when dealing with letting agencies. If you will ever deal with Anne, you can be certainly ... Read Full Review
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Graeme
James
By : 'JF'
Services : Sales( As a Buyer )
Sold price : £390000
Would you recommend ? : Yes
Postcode : SW19
Very pleased with the service we received from Brinkleys when buying our flat. They were helpful and provided excellent communication throughout the process, without nagging or putting pressure on us. We found them friendly and approachable which was important to us as first time buyers.... Read Full Review
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By : 'Hamza'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CR0
I have moved into the property 3 months ago. The service here has been exceptional, after dealing with other agencies who played me around this team and the property manager has been very supportive through all processes and any issues that arised were resolved. Can't thank them enough... Read Full Review
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Suzy
By : 'Monica'
Services : Letting( As a Tenant )
Rent PCM : £3000
Would you recommend ? : Yes
Postcode : SW15
Suzy took time to understand our requirements Ensuring to only show us property which was in our remit Her professionalism was outstanding I would have no problem recommending her to friends and... Read Full Review
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Graeme
James
By : 'Kareem'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW15
Brilliant service from Brinkleys, from beginning to end they were proactive, honest and efficient in all our dealings when purchasing a flat in... Read Full Review
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James
By : 'Jim'
Services : Sales( As a Buyer )
Sold price : £210000
Would you recommend ? : Yes
Postcode : SW19
Purchased a flat that was listed by Brinkley’s, and liaised with James H regarding this from the get go. He was very quick to let me view the flat, communicated my queries to the seller in a timely manner, and helped reach an offer than satisfied both parties. During the 3-4 months of... Read Full Review
