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Copyright © 2006 - 2025 allAgents.co.uk - All rights reserved.
4.7/5, 374 Reviews
95% Recommended
100% sales valuation accuracy
88% letting valuation accuracy
100% sales fee satisfaction
95% letting fee satisfaction
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Suzy
By : 'Keith'
Services : Sales(As a Buyer)
Would you recommend ? : Yes
Postcode : SW15
Suzy was a pleasure to work with on our house hunting journey. She helped me and my wife find a stunning property in Putney and I honestly don't think we would have ever found anything with all our requirements without Suzy being on board. You are a true credit to Brinkleys Suzy.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100% | 100% | £295,000 | £936,250 |
| Lettings | 88% | 95% | £550 | £6,000 |
Brinkley's Estate Agents
120 Wimbledon Hill Road, London, Greater London
SW19 7QU
020 3872 5309
We value our client’s feedback and we are committed to providing a professional service at all times. We would like to hear from you should something not go as well as planned. In line with The Property Ombudsman’s Code of Practice, our complaint procedure is outlined below:
In the first instance, please write to our Team: Customer Care, 120 Wimbledon Hill Road, SW19 7QU, alternatively email customercare@brinkleys.co.uk with full details of your complaint. Once your complaint has been received, we will acknowledge receipt within 3-5 working days. Following an internal investigation, you will receive a response to your complaint within 15 working days.
Should you be dissatisfied with our initial response, or the matter remains unresolved, you can escalate your complaint to Managing Director Richard Watt, at richard@brinkleys.co.uk. A final investigation will be undertaken at this point and a response will be sent to you within 15 working days detailing our company’s final viewpoint.
Should you remain dissatisfied with our company’s final viewpoint, you can then refer your case to The Property Ombudsman for their review.
Details of their complaints procedure and form can be found on their website www.tpos.co.uk along with their Code of Practice and Terms of Reference. Alternatively, you can call them on 01722 333 306 or write to them at the following address:
The Property Ombudsman Scheme
Milford House
43-55 Milford Street
Salisbury
Wiltshire
SP1 2BP
You have 12 months from the date of our company’s final viewpoint to refer the matter to The Property Ombudsman.
Please note that The Property Ombudsman requires that any complaint should be addressed through our Complaints Procedure prior to being submitted to them for their independent review.
Last updated at 11/1/2018, 3:44:24 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Suzy
By : 'Jeremy'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : KT24
A thank you to Suzy Browne for her great work in successfully letting our property in Wimbledon again. As always, Suzy showed great energy, enthusiasm and knowledge of the local property market, and is a pleasure to work with. Suzy's fairness and professionalism is really... Read Full Review
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By : 'Michelle'
Services : Letting( Property Management )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : SW20
My flat in Wimbledon Chase has been managed by Brinkleys for the last 13 years. Zulekha has mostly been managing it for this duration. I live in South Africa, so being so far away, I cannot be hands on in any way. She has been so good at offering me sound advice, as often there are situations where ... Read Full Review
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By : 'catherine'
Services : Letting( As a Owner )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : SW19
zulekha has been managing my property for 5 year and honestly speaking she is an asset to the company. She has gone and beyond and went the extra mile, Zulekha I have been blessed with you and hope to have you managing my property.... Read Full Review
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Suzy
By : 'Keith'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SW15
Suzy was a pleasure to work with on our house hunting journey. She helped me and my wife find a stunning property in Putney and I honestly don't think we would have ever found anything with all our requirements without Suzy being on board. You are a true credit to Brinkleys... Read Full Review
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Suzy
By : 'Brogan'
Services : Letting( As a Tenant )
Rent PCM : £3000
Would you recommend ? : Yes
Postcode : SW19
Although I didn't deal directly with Suzy on too many occasions, she was a huge help to us when contacted by my co-tenants and proved invaluable in her determination to assist us in finding somewhere we really can call home. Thank you,... Read Full Review
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Suzy
By : 'Caitlin'
Services : Letting( As a Tenant )
Rent PCM : £3000
Would you recommend ? : Yes
Postcode : SW19
Suzy was easy to contact and spoke a lot to my housemate during the process. She was friendly and explained everything. The paperwork was all done quickly with no stressful... Read Full Review
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Suzy
By : 'Chloe'
Services : Letting( As a Tenant )
Rent PCM : £1700
Would you recommend ? : Yes
Postcode : SW20
Really helpful and professional service from all staff at Brinkleys. Suzy Browne was especially helpful, with communicating with the landlords and letting us come to the property multiple times to take measurements etc. nothing was too big of an ask and we feel so lucky to have had such a smooth... Read Full Review
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Dhruvika
Darryl
By : 'Dan'
Services : Letting( Property Management )
Rent PCM : £2500
Would you recommend ? : Yes
Postcode : SW15
Great communication with friendly and professional service through the... Read Full Review
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Suzy
By : 'Hakim'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW20
The team at Brinkley's were amazing to work with, the communication was great and Suzy was very responsive and helpful with managing the new tenancy. I would recommend their... Read Full Review
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By : 'Anny'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW20
I can't recommend these guys enough as estate agents - they were very responsive, informative, and willing to help out how they could. When we had an issue with our internet due to previous tenants, Charlie was extremely helpful and really helped out. 5... Read Full Review
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Darryl
By : 'Alan'
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : SW19
Darryl went above and beyond in trying to help us find a flat. It has been extremely difficult finding agencies that actually listen and send properties for us to look at but the staff at Brinkleys are courteous in their approach and give people the time to explain what they are looking for so I... Read Full Review
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By : 'SW19'
Services : Letting( As a Owner )
Rent PCM : £2250
Would you recommend ? : Yes
Postcode : SW19
Excellent and friendly service from lettings team - found good tenants and straightforward advice. Would recommend to others without... Read Full Review
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Dhruvika
By : 'Sarah'
Services : Letting( As a Owner )
Rent PCM : £1950
Would you recommend ? : Yes
Postcode : SW19
Always very helpful and practical. Brinkley's and Dhruvika in particular have always been really helpful to us. As first time landlords, we have had lots of silly questions and issues which have been answered with patience and good... Read Full Review
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Dhruvika
By : 'Dom'
Services : Letting( As a Owner )
Rent PCM : £2650
Would you recommend ? : Yes
Postcode : SW6
Excellent, efficient and stress-free management of my property. Any issues from the tenants have been communicated clearly and promptly, with solutions carried out with no... Read Full Review
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Dhruvika
By : 'Sophie'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW15
I have always found Dhruvika to be professional and responsive in all my interactions with her. She is friendly and supportive when I need her... Read Full Review
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Dhruvika
By : 'Aino'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW19
Dhruvika has been my property manager for about a year now, and she has been nothing short of amazing. During the year I’ve had complicated repair issues as well as requests from tenants, and Dhruvika has managed everything quickly and professionally, keeping everyone informed. She is... Read Full Review
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Dhruvika
By : 'Yasmin'
Services : Letting( As a Owner )
Rent PCM : £6000
Would you recommend ? : Yes
Postcode : SW19
I am a landlord with five flats. Brinkleys provide an excellent service especially the Dhruvika Patel who overseas all the maintenance issues. She carries out the Landlords Inspections with tact and efficiency. She leases with the tenants organises appropriate trades people promptly which is so... Read Full Review
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Dhruvika
By : 'Maggie'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW20
I have used Brinkleys for several years to manage a rental property and found them to be very professional and efficient. Dhruvika has been exceptional at handling some extremely difficult situations over the last year and I would highly recommend her and Brinkleys for property... Read Full Review
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Darryl
By : 'Matt'
Services : Letting( As a Tenant )
Rent PCM : £4300
Would you recommend ? : Yes
Postcode : SW19
A transparent and professional service throughout the lettings process. Having not rented a property for many years we can recommend this... Read Full Review
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Dhruvika
By : 'Fernandes'
Services : Letting( As a Tenant )
Rent PCM : £1275
Would you recommend ? : Yes
Postcode : SW19
Dhruvika is a lovely and hard working person and she has always given me her time . I find it easy to communicate with Dhruvika and she is proactive with getting information between myself and the landlord of the property. I've really enjoyed having Dhruvika as part of my property... Read Full Review
