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4.2/5, 17 Reviews
88% Recommended
86% letting valuation accuracy
93% letting fee satisfaction
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By : 'Eva Jordan 23'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : CR4
Please avoid! They do not respect the law that applies to both parties. They even blame you for saying it's your fault that the landlord won't fix the repairs. Restrictive contracts for tenants (I have a 12 month break clause and a 12 month contract so no flexibility). As a tenant, they do not respect your rights. Not to mention mistakes, mess, and failure to comply with the law, but it's all the tenant's fault. They think they are untouchable. Their violations of fair rental principles should be publicized and they should be held legally responsible!
Last updated at 11/30/2, 12:00:00 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 86% | 93.00% | £750 | £2,000 |
Andrews
28 Crown Lane, Morden, Greater London
SM4 5BL
020 8336 1166
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By : 'Eva'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CR4
Please avoid! They do not respect the law that applies to both parties. They even blame you for saying it's your fault that the landlord won't fix the repairs. Restrictive contracts for tenants (I have a 12 month break clause and a 12 month contract so no flexibility). As a tenant, they ... Read Full Review
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Katie
By : 'Diwakar'
Services : Online Auctions
Would you recommend ? : Yes
Postcode : SM5
Andrew estate agent the best of bestest. Katie is the most excellent person I have ever met excellent service, superb fully satisfied. Thank you so much Katie. Much much appreciated your... Read Full Review
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By : 'CR,'
Services : Letting( As a Owner )
Rent PCM : £900
Would you recommend ? : Yes
Postcode : CR4
Andrews have proven to be a very dependable and reliable Estate Managers and have no hesitation in recommending them. Daniel, Nicky, Jay are just some of the people I have dealt with there and they have impressed me every time there was a need to fix... Read Full Review
Sure, who would not want lower fees but I think Andrews are reasonable. Please don't go putting up the Rates now !
Sure, who would not want lower fees but I think Andrews are reasonable. Please don't go putting up the Rates now !
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Rhianna
By : 'Anelia'
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : SM4
When we started our searching for property we didn't expected how difficult is to find a nice flat. With Andrews the arrangement about viewing was easy,current and quickly. After that Rianna helped us a lot to start the procedure about everything. She was professional,patient,responsible and help... Read Full Review
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Rhianna
By : 'Sundus'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : CR4
Finding a flat is always a nightmare, more so in London and when you are in quite a hurry! My partner and I had experienced numerous barriers to finding a flat in London, either complicated documentation requirements, unrealistic income expectations, and difficulties with accepting guarantors. With ... Read Full Review
I was extremely pleased with the rent. Although I would consider it expensive generally, for London prices it is quite reasonable (I have seen a lot worse for higher prices). The holding deposit I would consider it quite high (£500), especially in proportion to the rent. However the rest of the fees were pretty standard and similar to other agencies.
I was extremely pleased with the rent. Although I would consider it expensive generally, for London prices it is quite reasonable (I have seen a lot worse for higher prices). The holding deposit I would consider it quite high (£500), especially in proportion to the rent. However the rest of the fees were pretty standard and similar to other agencies.
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Rhianna
By : 'Hamid'
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : SM4
Very smoth transaction, no hassle,recommend this agency and very satisfied. From the beginning to sign the contract Rianna was very... Read Full Review
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Daniel
By : 'Keri'
Services : Letting( As a Owner )
Rent PCM : £1075
Would you recommend ? : Yes
Postcode : SM4
Andrews was recommended to us following our tenants refusing to pay their rent. Andrews managed to successfully remove the tenants, ensure the place was ready for new ones and install excellent long term paying tenants. We are very happy with the service especially as we are based in New Zealand. ... Read Full Review
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Jay
Rhianna
By : 'Alexandra'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : SM4
Good service and quick in there response and thanking care of the contract and all the details. Very professional in all... Read Full Review
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Rhianna
Jay
By : 'Erienne'
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : SM4
Rianna helped us find the property and Jay was great assistance during the referencing period while Rianna was on annual leave! Nicky the Branch Manager was very thorough during the agreement signing and clear in her... Read Full Review
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Nicky
By : 'Andrew'
Services : Letting( As a Owner )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : SM4
Excellent all round service. Very pro active, responded to emails promptly and found a tenant within days. I would highly recommend... Read Full Review
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By : 'Orlando'
Services : Letting( As a Owner )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : CR4
despite the sugested rent in the first place was £1250 and ending up £ 1100 minus the monthly fee the service is good i was expecting to get a bit more at the end of the... Read Full Review
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Nicky
Jay
By : 'Vimla'
Services : Letting( As a Owner )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : KT3
I was very happy the way the agent dealt with the letting of the property and were amazed how quickly she found a tenant for our property. She has been helpful and cordial throughout the letting process, from marketing and... Read Full Review
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Chad
Rhianna
By : 'Slawomir'
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : SM4
Andrews is a good service, good contact with me via email and phone calls. Very helpful - I was stressed out at points, however moving in today. Thank you Chad and... Read Full Review
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Jay
By : 'Boguslaw'
Services : Letting( As a Tenant )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : SM4
I am very happy and satisfied from the services received for Jay at Andrews Letting agent. I received full information about how the services are conduct and I feel very secure that Andrews as an agent represents Landlord of the property with full responsibility, to whom I can turn whenever I... Read Full Review
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Rhianna
By : 'lovelylisa73'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : SM4
I FOUND THE STAFF IN THIS BRAND TO BE VERY PROFESSIONAL, FRIENDLY AND VERY HELPFUL. RHIANNA TOOK NOTE OF MY WANT AND NEEDS AND DID EVERYTHING SHE COULD TO MAKE A STRESSFUL TIME AS EASY AS... Read Full Review
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Nicky
Jay
By : 'Kate'
Services : Letting( As a Owner )
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : SM46
I received a very good service from Andrews who helped me to get tenants at very short notice when i was experiencing difficulties with another agent and my tenants fell through at the last minute. They were very professional throughout and made the process and simple and efficient. I am overall... Read Full Review
The agent was fair and matched the best offer made by an alternative agent.
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By : 'NinMorden'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : SM4
I had a number of viewings with Andrews in 2014 and based on my experience would not recommend this agency. When viewing a number of flats in a new development I was given a wrong information about prices, sizes of the flats and service charges. There were three agents and one of them told me I... Read Full Review
By : Andrews
Aug 4, 2014Thank you for your comment. Please contact Customer Services directly on customerservices@andrewsonline.co.uk and we will endeavour to resolve these...
