The UK's Largest Customer Review Website for the Property Industry
Henleaze, Bristol BS9
4.9/5, 811 Reviews
95% Recommended
100% letting valuation accuracy
98% letting fee satisfaction
The Letting Game’s approach is to champion openness, fairness and loyalty – for landlords and tenants alike. Since 2009, our mission has been simple - to reimagine the way letting agents operate in Bristol, and to create an agency fit for this special city.
We start with people, bringing the very best tenants t
o our ever loyal landlords – this has never changed and is one of the reasons we’ve been voted the best letting agent in Bristol for four years in a row. Our team of professional and industry qualified colleagues always strive to do more to understand the needs of our landlords and tenants.
Letting more properties each week than any other letting agent, we operate within both Bristol’s professional and student letting markets and have a dedicated arm of the business set up to solely focus on sourcing and placing corporate and professional tenants.
We also take our corporate and community responsibilities incredibly seriously. We are proud to be Bristol’s only Carbon Neutral letting agents, while also offering Bristol’s only pet friendly letting service, in association with our charitable partner The Bristol Animal Rescue Centre.
We’ve got Bristol covered, offering city-wide coverage from Clifton to Fishponds, Filton to Bedminster - even Clevedon and Keynsham.
"Great, efficient service. ..."
Share On : 
5 Star Review
Tobi
By : 'Charmian Kate McKeown'
Services : Letting(As a Owner)
Would you recommend ? : Yes
Postcode : BS6
Jun 12, 2024
People found this helpful0
Great, efficient service. Found me super tenants & answered all the questions I had regarding compliance & certification. Would recommend & will use them again for their Tenant Finder service.
Was this helpful?:
Browse popular links for estate agents, letting agents and properties nearby
Latest Reviews
Imogen Pollock
Richu and Aleena
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 98.00% | £400 | £5,400 |
Areas covered
- BS1
- BS10
- BS11
- BS13, BS15
- BS2
- BS3, BS4
- BS34
- BS5
- BS6
- BS7
- BS8
- BS9
- Redland, Henleaze, Clifton
Address
The Letting Game
Henleaze House, Harbury Road, Bristol, City of Bristol
BS9 4PN
0117 9898 215
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- ?OnTheMarket
- Rightmove
- Zoopla
Social Media
Rankings
Latest Properties
No Property Found
No Property Found
The Letting Game Branches (View All 3)
Finding a house in the ...
5 Star Review
Amy
Tracy
By : 'Raghav'
Services : Letting( As a Tenant )
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : BS1
Sep 8, 2024
Share On :
People found this helpful0
Finding a house in the Bristol market was quite challenging, but the team at The Letting Game made the process incredibly smooth and stress-free. I'd like to take this opportunity to express my sincere gratitude to everyone involved for making the experience so easy as a tenant. A special... Read Full Review
Comments (0)
Was this helpful?:
Raghav Tyagi said about The Letting Game
Services : Letting( As a Tenant )Date: 8th Sep 2024
Finding a house in the Bristol market was quite challenging, but the team at The Letting Game made the process incredibly smooth and stress-free. I'd like to take this opportunity to express my sincere gratitude to everyone involved for making the experience so easy as a tenant. A special thank you to Amy for her professionalism and exceptional coordination throughout. Your efforts were truly appreciated!
The UK's Largest Customer Review Website for the Property Industry
We have had great advice and ...
5 Star Review
By : 'Jane'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BS35
Aug 28, 2024
Share On :
People found this helpful0
We have had great advice and support - not only are we happy with the service from Tracy and The Letting Game, our tenants have also appreciated The Letting Game's professional and friendly... Read Full Review
Comments (0)Was this helpful?:
Jane said about The Letting Game
Services : Letting( As a Owner )Date: 28th Aug 2024
We have had great advice and support - not only are we happy with the service from Tracy and The Letting Game, our tenants have also appreciated The Letting Game's professional and friendly service.
The UK's Largest Customer Review Website for the Property Industry
Amy Payne is a thoughtful, ...
5 Star Review
Amy
By : 'Imogen'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BS8
Aug 23, 2024
Share On :
People found this helpful0
Amy Payne is a thoughtful, informative and friendly letting agent. She has made my Bristol flat hunting experience much smoother than I was expecting it to be. I would recommend her and the company to any of my friends/... Read Full Review
Comments (0)Amy Payne is a thoughtful, informative and friendly letting agent.
Was this helpful?:
Imogen Pollock said about The Letting Game
Services : Letting( As a Tenant )Date: 23rd Aug 2024
Amy Payne is a thoughtful, informative and friendly letting agent.
She has made my Bristol flat hunting experience much smoother than I was expecting it to be.
I would recommend her and the company to any of my friends/ colleagues.
The UK's Largest Customer Review Website for the Property Industry
Fast and friendly ...
5 Star Review
Amy
Emily
By : 'Stuart'
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : BS6
Aug 1, 2024
Share On :
People found this helpful0
Securing a tenancy with the Letting Game has been easy and efficient. Amy was responsible for the property viewings and the initial stages of securing the tenancy, and Emily took over with the admin/referencing after the holding deposit was paid. Both Amy and Emily were very friendly and... Read Full Review
Comments (0)Was this helpful?:
Stuart said about The Letting Game
Services : Letting( As a Tenant )Date: 1st Aug 2024
Securing a tenancy with the Letting Game has been easy and efficient. Amy was responsible for the property viewings and the initial stages of securing the tenancy, and Emily took over with the admin/referencing after the holding deposit was paid. Both Amy and Emily were very friendly and impressively fast to respond to any queries I had, making the whole process (which can often be stressful) extremely easy!
The UK's Largest Customer Review Website for the Property Industry
Taylor was fantastic and so ...
5 Star Review
Taylor
By : 'Abigail'
Services : Letting( As a Owner )
Rent PCM : £1700
Would you recommend ? : Yes
Postcode : BS5
Jul 31, 2024
Share On :
People found this helpful0
Taylor was fantastic and so friendly when she was explaining everything to me, as a new landlord she made the whole process very easy. Would really recommend the letting game for their clear communication, speed of work and... Read Full Review
Comments (0)Was this helpful?:
Abigail Owers said about The Letting Game
Services : Letting( As a Owner )Date: 31st Jul 2024
Taylor was fantastic and so friendly when she was explaining everything to me, as a new landlord she made the whole process very easy. Would really recommend the letting game for their clear communication, speed of work and friendliness.
The UK's Largest Customer Review Website for the Property Industry
Professional and ...
Share On :
5 Star Review
By : 'Richu'
Services : 2
Would you recommend ? : Yes
Postcode : BS10
Apr 18, 2025
People found this helpful
We've had a smooth and professional experience with The Letting Game so far with our letting process. Amy was responsive and helpful throughout the process. Communication was clear, and they kept us updated at every stage without any unnecessary delays. The referencing process was straightforward, ... Read Full Review
Comments (0)We've had a smooth and professional experience with The Letting Game so far with our letting process. Amy was responsive and helpful throughout the process. Communication was clear, and they kept us updated at every stage without any unnecessary delays.
Was this helpful?:
Richu and Aleena said about The Letting Game
Services : 2Date: 18th Apr 2025
We've had a smooth and professional experience with The Letting Game so far with our letting process. Amy was responsive and helpful throughout the process. Communication was clear, and they kept us updated at every stage without any unnecessary delays.
The referencing process was straightforward, communication was clear; and overall, a hasslefree process until now. Would definitely recommend.
The UK's Largest Customer Review Website for the Property Industry
Letting Game ...
Share On :
5 Star Review
Amy
Zoe
By : 'Patricia'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BS8
Apr 13, 2025
People found this helpful0
I had a fantastic experience with the Letting game. From the very beginning, they were professional, responsive, and genuinely helpful. They kept me updated at every stage of the process. I’d definitely recommend them to anyone looking to rent or a... Read Full Review
Comments (0)Was this helpful?:
Patricia said about The Letting Game
Services : Letting( As a Tenant )Date: 13th Apr 2025
I had a fantastic experience with the Letting game. From the very beginning, they were professional, responsive, and genuinely helpful. They kept me updated at every stage of the process. I’d definitely recommend them to anyone looking to rent or a property.
The UK's Largest Customer Review Website for the Property Industry
Review ...
Share On :
5 Star Review
Amy
By : 'Cat'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BS34
Apr 1, 2025
People found this helpful0
Great experience. Amy was really lovely. She was able to answer all our questions about the property and was very quick at arranging... Read Full Review
Comments (0)Was this helpful?:
Cat said about The Letting Game
Services : Letting( As a Tenant )Date: 1st Apr 2025
Great experience. Amy was really lovely. She was able to answer all our questions about the property and was very quick at arranging viewings!
The UK's Largest Customer Review Website for the Property Industry
Amy has been very responsive ...
Share On :
5 Star Review
Amy
By : 'Hallie'
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : BS6
Mar 31, 2025
People found this helpful0
Amy has been very responsive and helpful, lovely to work with. I also really appreciate that the letting game is the only letting agency I’ve seen in my search who includes whether a flat is pet friendly, which was super helpful during my... Read Full Review
Comments (0)Was this helpful?:
Hallie said about The Letting Game
Services : Letting( As a Tenant )Date: 31st Mar 2025
Amy has been very responsive and helpful, lovely to work with. I also really appreciate that the letting game is the only letting agency I’ve seen in my search who includes whether a flat is pet friendly, which was super helpful during my search!
The UK's Largest Customer Review Website for the Property Industry
Nice property. Smooth ...
Share On :
5 Star Review
Akaysha
Zoe
By : 'Greg'
Services : Letting( As a Tenant )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : BS16
Mar 22, 2025
People found this helpful0
Nice property. Smooth experience during the tenancy set up stage. Akaysha and Zoe were very... Read Full Review
Comments (0)Was this helpful?:
Greg said about The Letting Game
Services : Letting( As a Tenant )Date: 22nd Mar 2025
Nice property. Smooth experience during the tenancy set up stage. Akaysha and Zoe were very helpful.
The UK's Largest Customer Review Website for the Property Industry
Helpful and ...
Share On :
5 Star Review
Taylor
By : 'Karen'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BS16
Mar 13, 2025
People found this helpful0
Taylor was so helpful, professional, and friendly, really appreciated her advice and... Read Full Review
Comments (0)Was this helpful?:
Karen Brain said about The Letting Game
Services : Letting( As a Owner )Date: 13th Mar 2025
Taylor was so helpful, professional, and friendly, really appreciated her advice and help.
The UK's Largest Customer Review Website for the Property Industry
Efficient, friendly and ...
Share On :
5 Star Review
By : 'Gaia'
Services : 2
Sold price : £1400
Would you recommend ? : Yes
Postcode : BS5
Feb 25, 2025
People found this helpful
Efficient, friendly and professional. The best experience I have had with a letting agent in many years... Read Full Review
Comments (0)Was this helpful?:
Gaia said about The Letting Game
Services : 2Date: 25th Feb 2025
Efficient, friendly and professional. The best experience I have had with a letting agent in many years renting.
The UK's Largest Customer Review Website for the Property Industry
Best Letting Agents in ...
Share On :
5 Star Review
By : 'Jake'
Services : Letting( As a Tenant )
Rent PCM : £1255
Would you recommend ? : Yes
Postcode : BS6
Feb 12, 2025
People found this helpful
I would like to give a massive thank you to both Amy Payne and Abbie Loka all of their help with my flat. I couldn’t have asked better service, quick responses, and most importantly helping me find a place that I can have my... Read Full Review
Comments (0)Was this helpful?:
Jake said about The Letting Game
Services : Letting( As a Tenant )Date: 12th Feb 2025
I would like to give a massive thank you to both Amy Payne and Abbie Loka all of their help with my flat. I couldn’t have asked better service, quick responses, and most importantly helping me find a place that I can have my dog!
The UK's Largest Customer Review Website for the Property Industry
So impressed with the service ...
Share On :
5 Star Review
Taylor
By : 'JD'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BS4
Jan 17, 2025
People found this helpful0
So impressed with the service from Taylor, friendly knowledgeable, excellent communication. Did great advert my flat. Very impressed!... Read Full Review
Comments (0)Was this helpful?:
JD said about The Letting Game
Services : Letting( As a Owner )Date: 17th Jan 2025
So impressed with the service from Taylor, friendly knowledgeable, excellent communication. Did great advert my flat. Very impressed! Thankyou
The UK's Largest Customer Review Website for the Property Industry
Finding a property to rent ...
Share On :
5 Star Review
Amy
Akaysha
By : 'Alex'
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : BS15
Dec 30, 2024
People found this helpful0
Finding a property to rent with The Letting Game was a smooth process. We reached out online about a property we were interested in and they got back to us in a matter of days. Communication through email and WhatsApp was easy and they were responsive to my messages and queries. We were able to... Read Full Review
Comments (0)Finding a property to rent with The Letting Game was a smooth process. We reached out online about a property we were interested in and they got back to us in a matter of days. Communication through email and WhatsApp was easy and they were responsive to my messages and queries. We were able to arrange an online viewing and sort contract/references/inventory easy through their online platforms over just a few days.
Was this helpful?:
Alex said about The Letting Game
Services : Letting( As a Tenant )Date: 30th Dec 2024
Finding a property to rent with The Letting Game was a smooth process. We reached out online about a property we were interested in and they got back to us in a matter of days. Communication through email and WhatsApp was easy and they were responsive to my messages and queries. We were able to arrange an online viewing and sort contract/references/inventory easy through their online platforms over just a few days.
Big thanks to Amy and Akaysha for their help during the letting process.
The UK's Largest Customer Review Website for the Property Industry
Good Service and friendly ...
Share On :
5 Star Review
Akaysha
Amy
By : 'Lukas'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : BS15
Dec 28, 2024
People found this helpful0
Good Service and friendly staff. Extremely helpful. Very smooth... Read Full Review
Comments (0)Was this helpful?:
Lukas Rivola said about The Letting Game
Services : Letting( As a Tenant )Date: 28th Dec 2024
Good Service and friendly staff. Extremely helpful. Very smooth process
The UK's Largest Customer Review Website for the Property Industry
Very ...
Share On :
5 Star Review
Amy
Abbie
By : 'Tenant'
Services : Letting( As a Tenant )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : BS4
Dec 12, 2024
People found this helpful0
Very nice thank you, efficient and responsive. Thank you... Read Full Review
Comments (0)Was this helpful?:
Tenant said about The Letting Game
Services : Letting( As a Tenant )Date: 12th Dec 2024
Very nice thank you, efficient and responsive. Thank you lot
The UK's Largest Customer Review Website for the Property Industry
Little hassle, quick and easy ...
Share On :
4 Star Review
By : 'H'
Services : Letting( As a Tenant )
Rent PCM : £2800
Would you recommend ? : Yes
Postcode : BS5
Dec 11, 2024
People found this helpful0
Little hassle, quick and easy viewing. Had an informative conversation and Amy was quick to answer any questions over text or... Read Full Review
Comments (0)Was this helpful?:
H said about The Letting Game
Services : Letting( As a Tenant )Date: 11th Dec 2024
Little hassle, quick and easy viewing. Had an informative conversation and Amy was quick to answer any questions over text or email.
The UK's Largest Customer Review Website for the Property Industry
its was really nice to see ...
Share On :
5 Star Review
Amy
By : 'Wagish'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : 70TW
Dec 11, 2024
People found this helpful0
its was really nice to see this property,i really love it and it was really amazing to meet amy ,she is really nice and polite person... Read Full Review
Comments (0)Was this helpful?:
Wagish rai said about The Letting Game
Services : Letting( As a Tenant )Date: 11th Dec 2024
its was really nice to see this property,i really love it and it was really amazing to meet amy ,she is really nice and polite person .
The UK's Largest Customer Review Website for the Property Industry
Great company and great ...
Share On :
5 Star Review
Amy
By : 'Cynthia'
Services : Letting( As a Tenant )
Rent PCM : £1550
Would you recommend ? : Yes
Postcode : BS10
Dec 11, 2024
People found this helpful0
Ammy was very helpful. Super friendly. She was quick to respond any time really. We are glad she is the one who assisted... Read Full Review
Comments (0)Was this helpful?:
Cynthia said about The Letting Game
Services : Letting( As a Tenant )Date: 11th Dec 2024
Ammy was very helpful. Super friendly. She was quick to respond any time really. We are glad she is the one who assisted us.
The UK's Largest Customer Review Website for the Property Industry
1 - 20 of 811 items
No fees information available
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Complaints Procedure
The Letting Game, a Member of The
Property Ombudsman, aims to provide the highest standards of service to all our
customers. To ensure that your interests are safeguarded, a complaints
procedure has been introduced. This provides for the matter to be dealt with
internally by Mr Matthew Sweetman and in the event that we are not able to deal
with the issue to our mutual satisfaction, by reference to The Property
Ombudsman. If you believe you have a complaint,
please write in the first instance to the Matthew Sweetman at the address as
below: Matthew SweetmanThe Letting GameHenleaze HouseHarbury RoadHenleazeBristolBS9 4PN. Your complaint will be acknowledged
within 24 hours but no longer than 3 working days, investigated thoroughly in
accordance with established in-house procedures and a formal reply will be sent
to you within 15 working days of receipt of your complaint. If you are not satisfied with the
outcome of our initial investigation, you are provided with a further
opportunity to have the complaint reviewed by our Managing Director, at the
address given below: Jack HeadThe Letting GameHenleaze HouseHarbury RoadHenleazeBristolBS9 4PN.
In the event that the final review as
detailed above still fails to satisfy your complaint, then you are at liberty
to have the matter referred to the The Property Ombudsman. We will submit our
file to the Ombudsman on request. You are also entitled to have your complaint
referred to the Ombudsman should we fail to deal with matters promptly or do not
comply with our in-house complaints procedure within 8 weeks from the date we
receive your written notification.
Last updated at 9/5/2019, 10:34:19 AM by allAgents
