The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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Luke
By : 'Mr Dannis'
Services : Sales(As a Buyer)
Sold price : £600000
Would you recommend ? : Yes
Postcode : SL3
Thank you Scott & Luke for helping secure our family home. You were always available to speak to and helped get this across the line in just 6 weeks. Thank you for all your support.
Kentwood Estate Agents
Chiltern House, Eton Place, 64 High Street, Slough, Berkshire
SL1 7JT
01753900440
No Branch Video found...
At Kentwood Estate Agents we are committed to providing a professional service to all our clients and customers. We recognise that we may not always get this right. When something does go wrong, we need you to tell us about it. This will help us to improve our standards. We will where appropriate, make reasonable adjustments for consumers who might be disadvantaged because of factors such as their age, infirmity, disability, lack of knowledge, lack of linguistic or numeracy ability, economic circumstances, bereavement or do not speak English as a first language If you have a complaint, please put it in writing, including as much detail as possible. We will then respond in line with the timeframes set out below (if you feel we have not sought to address your complaints within eight weeks, you may be able to refer your complaint to the Property Ombudsman to consider without our final viewpoint on the matter). What will happen next? We will send you written acknowledgment of the receipt of your complaint within three working days of receiving it, enclosing a copy of this procedure. We will then investigate your complaint. This will normally be dealt with by the office manager who will review your file and speak to the member of staff who dealt with you. A formal written outcome of our investigation will be sent to you within 15 working days of receipt of the original complaint. If, at this stage, you are still not satisfied, you should contact us again and we will arrange for a separate review to take place by a senior member of staff. We will write to you within 15 working days of receiving your request for a review, confirming our final viewpoint on the matter. If you are still not satisfied with our final viewpoint (or more than 8 weeks has elapsed since the complaint was first made) you can request an independent review from The Property Ombudsman without charge. We aim to have references turned around in less that 48 hours after they have been submitted so that we can get your tenants in place as soon as possible. The Property Ombudsman Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP 01722 333 306 admin@tpos.co.uk www.tpos.co.uk Please note the following: You will need to submit your complaint to The Property Ombudsman within 12 months from the date of our final viewpoint , including any evidence to support your case. The Property Ombudsman requires that all complaints are addressed through this in-house complaints procedure, before being submitted for an independent review.
Last updated at 3/5/2024, 8:17:31 AM by allAgents
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100% | 100% | £230,000 | £650,000 |
Lettings | 100% | 99% | £1,200 | £2,300 |
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
16 | 0 | 12 | 0 | 8 | 0 | 7 | 0 | 0 | 0 |
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Scott
Luke
By : 'Rehan'
Branch : Burnham Slough, Chiltern House, Eton Place, 64 High Street
Services : Sales( As a Vendor )
Sold price : £515000
Would you recommend ? : Yes
Postcode : SL3
Really pleased with the Service I got from Kentwood's for selling my property in Langley, Sough. The marketing was excellent with clear pictures and a great video walkthrough, but tbh you get that from all good agents these days. What set Kentwood apart was the post sale service. Chasing ... Read Full Review
Scott
Luke
By : 'KhurramJaved'
Branch : Burnham Slough, Chiltern House, Eton Place, 64 High Street
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : SL3
As a first time buyer there is a lot to understand and go through in purchasing our first home. Scott and Kentwood Estate agents were fantastic. They answered all of our questions, helped us to understand the process and milestones, kept us up to date with information and chased solicitors to keep ... Read Full Review
Luke
Scott
By : 'Boland'
Branch : Burnham Slough, Chiltern House, Eton Place, 64 High Street
Services : Sales( As a Vendor )
Sold price : £630000
Would you recommend ? : Yes
Postcode : SL3
Selling was made straightforward due to their experience in the area. Their professionalism and knowledge made the whole process stress free. As I was not local, they did all the show rounds for me and kept me informed by emails and phone calls of the progress. I was able to contact them ... Read Full Review
Scott
Luke
By : 'Hannah'
Branch : Burnham Slough, Chiltern House, Eton Place, 64 High Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SL6
Could not recommend Scott & Luke highly enough. Mother in law was in a desperate situation needing a rental ASAP. Scott and Luke helped us at the drop of a hat to view, organise and arrange a move within a matter of weeks & just days before Christmas! Both went out of their way to ... Read Full Review
Scott
By : 'Shoaib'
Branch : Burnham Slough, Chiltern House, Eton Place, 64 High Street
Services : Letting( As a Owner )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : RG6
I would highly recommend the services of Kentwood Estate Agents. Scott has taken care of everything and kept me informed all the way through the letting of my home in Reading. Kentwood offer incredible value for money vs other agents that valued my home and their staff are ... Read Full Review
Luke
Scott
By : 'Suresh'
Branch : Burnham Slough, Chiltern House, Eton Place, 64 High Street
Services : Letting( As a Tenant )
Rent PCM : £1450
Would you recommend ? : Yes
Postcode : SL2
Moved from Leeds to Slough, viewing and all the formalities were done online. I was quite impressed with the services of Kentwood, specifically Luke. He helped me through out all the process and made sure no issues in signing the contract and collecting the keys. All the queries were addressed ... Read Full Review
Luke
By : 'Sara'
Branch : Burnham Slough, Chiltern House, Eton Place, 64 High Street
Services : Letting( As a Owner )
Rent PCM : £1625
Would you recommend ? : Yes
Postcode : SL3
We used Kentwood about 5 months ago to let our property and we couldn't be happier. They have been fantastic from start to now. Would recommend to anyone looking for a letting agent in the ... Read Full Review
Luke
By : 'Mrs'
Branch : Burnham Slough, Chiltern House, Eton Place, 64 High Street
Services : Letting( As a Owner )
Rent PCM : £2300
Would you recommend ? : Yes
Postcode : SL6
We used Kentwood to rent our property in Maidenhead and must say they have been great. Very friendly and advised us every step of the ... Read Full Review
Scott
Luke
By : 'Katie'
Branch : Burnham Slough, Chiltern House, Eton Place, 64 High Street
Services : Letting( As a Tenant )
Rent PCM : £1875
Would you recommend ? : Yes
Postcode : SL3
When I used this company I was extremely hesitant with it not being as established as the others however customer service was amazing, friendly and sufficient. Communication was prompt and everything went smoothly. Thank ... Read Full Review
By : 'Ajay'
Branch : Burnham Slough, Chiltern House, Eton Place, 64 High Street
Services : Letting( As a Owner )
Rent PCM : £1650
Would you recommend ? : Yes
Postcode : SL3
I have known and worked with Luke for 7 years; he is firstly a wonderful person and excellent at his profession. Caring, considerate and diligent. He and Kentwood have my full ... Read Full Review
Luke
By : 'Mr'
Branch : Burnham Slough, Chiltern House, Eton Place, 64 High Street
Services : Sales( As a Buyer )
Sold price : £600000
Would you recommend ? : Yes
Postcode : SL3
Thank you Scott & Luke for helping secure our family home. You were always available to speak to and helped get this across the line in just 6 weeks. Thank you for all your ... Read Full Review
Scott
Luke
By : 'Sam'
Branch : Burnham Slough, Chiltern House, Eton Place, 64 High Street
Services : Letting( As a Owner )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : SL1
Always have positive experience with the team at Kentwood. The service is seriously second to none. We've used many local agents who say they manage your property but never check it and just send tradesmen out to bill us. None of this with Kentwood they have been fantastic every step of the ... Read Full Review
Luke
By : 'Tenant'
Branch : Burnham Slough, Chiltern House, Eton Place, 64 High Street
Services : Letting( As a Tenant )
Rent PCM : £1740
Would you recommend ? : Yes
Postcode : SL3
Very responsive and thoughtful definitely a 5 star thank you for your ... Read Full Review
Luke
Scott
By : 'Muhammad'
Branch : Burnham Slough, Chiltern House, Eton Place, 64 High Street
Services : Letting( As a Tenant )
Rent PCM : £2250
Would you recommend ? : Yes
Postcode : SL3
Outstanding experience renting a house through Luke and Scott. They were incredibly professional, responsive, and made the entire process smooth and hassle-free, ensuring everything was handled efficiently and to the highest standard. Would definitely recommend their ... Read Full Review
By : 'Nicki'
Branch : Burnham Slough, Chiltern House, Eton Place, 64 High Street
Services : Letting( As a Owner )
Rent PCM : £1850
Would you recommend ? : Yes
Postcode : SL3
I had a pleasure of working with Kentwood Estate agents when I wanted to rent my property. My property is currently rented. Honestly it took less than less weeks for this to happen. Kentwood were very professional throughout the process. They were very knowledgeable, they understood how the ... Read Full Review
By : 'Maria'
Branch : Burnham Slough, Chiltern House, Eton Place, 64 High Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SL4
I have the pleasure of interacting with Kentwood estate agency, and I must say, from the beginning the level of professionalism and efficiency displayed by the staff was exceptional. The assistance I receive is always prompt and thorough, with every question answered and every concern addressed in ... Read Full Review
Luke
Scott
By : 'Andrea'
Branch : Burnham Slough, Chiltern House, Eton Place, 64 High Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SL4
I can't speak highly enough of the efficiency and organization of Luke and Scot at Kentwood Estate! Their team demonstrated exceptional attention to detail and a proactive approach to resolving any issues that arose, keeping communication channels open at all times. Our experience with them ... Read Full Review
Luke
Scott
By : 'Sabrina'
Branch : Burnham Slough, Chiltern House, Eton Place, 64 High Street
Services : Letting( As a Owner )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : SL4
I wouldn’t hesitate to recommend Kenwood.Their dedication to our satisfaction is evident in how they consistently go out of their way to accommodate our needs. Their professionalism and reliability ensure a smooth and successful top class ... Read Full Review
Luke
By : 'Patricia'
Branch : Burnham Slough, Chiltern House, Eton Place, 64 High Street
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SL3
I wanted to express my appreciation for the excellent service provided by Kentwood Estate Agents. They were very professional and attention to detail truly made the process smooth and stress-free. I would highly recommend their services to others. Thanks ... Read Full Review
Luke
Scott
By : 'Andy'
Branch : Burnham Slough, Chiltern House, Eton Place, 64 High Street
Services : Sales( As a Vendor )
Sold price : £505000
Would you recommend ? : Yes
Postcode : SL3
I personally had an outstanding service from Luke and the team with the sale of my property. Nothing was too much trouble for them and what made the service easier was how well they communicated throughout the whole process. Really impressed all ... Read Full Review