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4.5/5, 201 Reviews
88% Recommended
89% sales valuation accuracy
100% letting valuation accuracy
97% sales fee satisfaction
90% letting fee satisfaction
Bradley
By : 'Joanne'
Services : Letting(As a Owner)
Rent PCM : £1112
Would you recommend ? : No
Postcode : NW9
Appalling service DO NOT USE Appalling service and no way near an acceptable service. This company has allowed tenants to remain in the property for over 12 months without paying rent! They have done nothing about seeking a possession order and have just allowed the tenants to live there unchallenged. ABC Lettings and Bradley, the member of staff who claims to be dealing with this, I have asked on numerous occasions for weeks, to see copies of the paperwork that they have commenced court proceedings as they have assured me this has been started. They do not respond to emails or phone calls, I sometimes ring daily and no response to my phone calls. I have turned up at their offices and seen another senior manager, who also assured me that someone will get back to me but no one never does. Sadly, I am now possibly going to end up losing my flat as a result of poor management, poor communication and the non-collection of rent. There are professional Letting Agents around, these are not them these behave like cowboys!.
By : ABC
Sep 6, 2024Dear Joan, Thank you for your review and we are sorry that you feel this way under these difficult circumstances. For clarity I want to explain our position on this matter. The tenant took possession of the property in March 2022, they paid 6 months rent in advance, over the last 12 months there have been delays by the tenant in paying and rent arrears began to accrue. We commenced eviction proceedings against the tenant and we instructed a local solicitor to assist us, as it stands we are waiting for the Court to draw up the Order of Possession so that we can instruct the Bailiff to evict the tenant, sadly evicting tenants can take 12-24 months+ due to Court delays, the solicitor and us are chasing the Court on a regular basis. You mention that you have not received a copies of the Court paperwork however they were sent to you on 9/5/24, 13/5/24, 15/5/24 & 24/5/24, I will send you copies of these emails. You are welcome to come and meet me in the office by appointment so that I can give you copies by hand and discuss the status of eviction. We have asked the solicitor to make a separate claim against the tenant for the rent arrears, again this takes time and we need vacant possession so that we can tally up the exact level of arrears + costs to make a valid claim. We understand that this is a difficult position but the tenant is liable to pay the rent as per their contract, we can only try to assist if a problem arises and we have actioned everything we can in relation to this matter. Feel free to call me at your convenience. Thank you.
By : Joan Andrew
Sep 6, 2024This seems to be the only way i get a response. I have repeatedly asked for the court papers you said were sent three times to me. If you had checked you would have seen nothing is attached. I was assured by yourselves that you were holding deposits as security and if needed you could the rent was paid. I have asked for them to be given notice to leave in November last year. I have repeatedly turned up at your office asking to see paperwork, but todate i have not seen any proof that you have applied for an eviction order. I have taken legal advice and i have been informed that it would not under any circumstances take over 9 months to serve an eviction order. You carried out the vetting on these tenants. Common sense tells me that you issue a bill with the outstanding payments and a final bill when the flat is empty. I would like to see copies of the correspondence from the courts. As you claim to have sent them on 3 occasions, via email. I have suggested using royal mail and you still haven't done that. I await copies of the court correspondence and a copy of the tenants rent agreement.
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 89% | 97% | £85,000 | £1,000,000 |
Lettings | 100% | 90% | £600 | £3,200 |
Aldermartin Baines & Cuthbert
179 Station Road, Edgware, Middlesex
HA8 7JX
020 8621 4000
Last updated at 11/30/2, 12:00:00 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
By : 'Mr'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : NW7
We are very happy with ABC and especially Bradley is very professional and very organised which make our life easy. We have stressfree and we don’t have to do much as being taken care bye Bradley and his... Read Full Review
Bradley
By : 'Charles'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : HA8
ABC services are super and exceptional. They respond promptly to calls and manage tenants. They also provide excellent support... Read Full Review
By : 'Qais'
Services : 2
Sold price : £2200
Would you recommend ? : Yes
Postcode : HA8
In reality my first ever time I am renting through estate but Bradley what a man make it very easy me. Thanks you very much... Read Full Review
Bradley
By : 'J'
Services : Letting( As a Tenant )
Rent PCM : £1900
Would you recommend ? : Yes
Postcode : HA8
Bradley made our move to our home very smooth. His service was very efficient throughout. Thank... Read Full Review
Bradley
By : 'Nadia'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : HA8
We have worked with Bradley since 2014 and he has always been very professional and... Read Full Review
By : 'Diana'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : HA8
Great experience. Professional and time effective. I'll definitely be using their services... Read Full Review
Bradley
By : 'KM'
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : HA8
I have had a smooth experience with ABC estates working very closely with Bradley. He has been very attentive with my concerns from start to finish from viewing the flat I am currently staying in, to resolving my concerns here, to moving out. Thank you for your help and assistance. For sure, when I ... Read Full Review
Bradley
By : 'Joanne'
Services : Letting( As a Owner )
Rent PCM : £1112
Would you recommend ? : No
Postcode : NW9
Appalling service DO NOT USE Appalling service and no way near an acceptable service. This company has allowed tenants to remain in the property for over 12 months without paying rent! They have done nothing about seeking a possession order and have just allowed the tenants to live there... Read Full Review
By : ABC
Sep 6, 2024Dear Joan, Thank you for your review and we are sorry that you feel this way under these difficult circumstances. For clarity I want to explain our position on this matter. The tenant took...
By : 'Biju'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : HA8
Bradley is very professional & very helpful. He is made all the process very easy... Read Full Review
Bradley
By : 'sm'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : HA8
Bradley processed our application for a rental property in a very efficient manner which we had not experienced with other estate agents before. He is very helpful and professional in performing his duties, who shows understanding of client's needs. We are happy with our new home. ... Read Full Review
Bradley
By : 'Ludjona'
Services : Letting( As a Tenant )
Rent PCM : £2000
Would you recommend ? : Yes
Postcode : NW9
Bradley has been very professional, quick, helpful and efficient during the process of renting our new... Read Full Review
stuart
By : 'Bernard'
Services : Sales( As a Buyer )
Sold price : £420000
Would you recommend ? : Yes
Postcode : HA8
Thanks Stuart for you five star service, was a pleasure dealing with you, looking forward for many more future... Read Full Review
Bradley
By : 'Bernard'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : HA8
Bradley was helpful and efficient in negotiating with the tenant for renewing a... Read Full Review
Bradley
By : 'Catalina'
Services : Letting( As a Tenant )
Rent PCM : £2650
Would you recommend ? : Yes
Postcode : HA9
Bradley gave amazing service when we were looking for a new property. He made the whole process of renting very easy and straight forward, like I never experienced with any other agency in the past. Would definitely recommended to anyone looking for rent. Thanks for all the support and for doing... Read Full Review
Bradley
By : 'Gabi'
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : AL2
Bradley was very professional and efficient in helping us sort all the relevant documents in order to be able to rent the property. He was very on top of it all and patient with us as first time... Read Full Review
Bradley
By : 'Damon'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : HA8
Bradley has been very efficient in finding us the dream tenant - we highly recommend... Read Full Review
Bradley
By : 'Karolina'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : Yes
Postcode : HA8
Bradley was very helpful, understanding and... Read Full Review
stuart
By : 'DebM'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : HA8
I instructed both Stuart of ABC as well as Foxtons as joint sole agents to sell my flat. Stuart brought me two offers and then sold the flat exceeding my expectations with a really strong sale price. He has been fantastic to deal with from start to finish. I would certainly instruct him again in... Read Full Review
Bradley
By : 'Ramona'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : HA2
Bradley was lovely and very open to giving details. Professional and well... Read Full Review
Bradley
By : 'Esmaeil'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : HA8
Very good and professional service provided by Bradley. Everything was done and checked on... Read Full Review