The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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4.9/5, 243 Reviews
98% Recommended
100% sales valuation accuracy
98% letting valuation accuracy
97% sales fee satisfaction
97% letting fee satisfaction
Vijay
By : 'Yvonne'
Services : Sales(As a Vendor)
Would you recommend ? : Yes
Postcode : G44
Vijay and his team were absolutely fantastic! I sold my property though AVJ Homes and the whole process was seamless. They are experts at what they do and great value money also. I highly recommend to anyone.
Great value for money.
AVJ Homes Letting and Estate Agents
279 Castlemilk Road, Glasgow, City of Glasgow
G44 4LE
0141 6493948
No Branch Video found...
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
105 | 2 | 17 | 3 | 98 | 1 | 9 | 0 | 8 | 0 |
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100.00% | 97% | £48,500 | £2,004,000 |
Lettings | 98% | 97% | £325 | £3,650 |
AVJ HOMES LTD complaints procedure We are committed to providing a high-quality service to all our clients. When something goes wrong, we need you to tell us about it. This will help us to improve our standards. If you have a complaint about our service, or about the service of a contractor or third party who we have instructed to provide goods or services in relation to a property owned by or occupied by you, please write down the details of your complaint and send it to: AVJ HOMES LTD 279 Castle milk RD KING SPARK GLASGOW G44 4LE 0141 649 3948 gauri@avjhomes.com On receipt of your complaint we will adhere to the following procedure: - Stage 1 We will acknowledge receipt of your complaint in writing within 5 working days of receiving it, giving you a named contact who will be dealing with the complaint. Stage 2 Your named contact will then investigate your complaint and will email you a detailed written reply, including their suggestions for resolving the matter, within 10 working days of us receiving your complaint. There may occasionally be circumstances outwith our control which prevent us from adhering to this timeframe. These include: - When the office is closed for public holidays; Where adverse weather or sickness has led to staff shortages; Where we cannot respond in full without the input of a third party (e.g. contractor, landlord, tenant) who is not available; Where we cannot respond in full without visiting the rental property and the tenant is restricting access; Where we cannot respond in full without the input of a key member of staff who is not available. We will contact you if we are unable to respond within this timeframe and let you know when we aim to respond by. Stage 3 Upon receipt of our response under Stage 2 above, if you are still not satisfied, you can contact us again in writing and we will arrange for a senior manager to review the decision. Stage 4 Our senior manager will write to you within 10 working days of us receiving your request for a review, confirming our final position on your complaint and explaining our reasons. Stage 5 You may apply to the First-tier Tribunal for Scotland (Housing & Property Chamber) if we have breached the Scottish Letting Agent Code of Practice and you remain dissatisfied once the above stages have been exhausted, or if we do not process your complaint within a reasonable timescale. You can contact the Housing & Property Chamber at: - Glasgow Tribunals Centre 20 York Street 1 Atlantic Quay Glasgow G2 8GT 0141 3025900 Housing Property Chamber Scotland AVJ HOMES LTD is registered with the Scottish Letting Agent Register (registration number LRN1902023) and is required to adhere to the Scottish Letting Agent Code of Practice which can be found at Legislation.gov.uk website In accordance with the code we will retain (in electronic or paper form) all correspondence about a complaint for five years.
Last updated at 3/4/2024, 11:40:41 AM by allAgents
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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By : 'Yvonne'
Branch : Glasgow, 279 Castlemilk Road
Services : 3
Would you recommend ? : Yes
Postcode : G44
Vijay and his team were absolutely fantastic! I sold my property though AVJ Homes and the whole process was seamless. They are experts at what they do and great value money also. I highly recommend to ... Read Full Review
Great value for money.
Vijay
By : 'Gary'
Branch : Glasgow, 279 Castlemilk Road
Services : Sales( As a Vendor )
Sold price : £90000
Would you recommend ? : Yes
Postcode : G42
Excellent service by Vijay and his staff, very friendly and efficient service from a great company. Would definitely use Vijay,s company again Nothing was a problem for AVJ letting Thank your for all your help in selling our ... Read Full Review
By : 'MARK'
Branch : Glasgow, 279 Castlemilk Road
Services : Letting( As a Owner )
Rent PCM : £1500
Would you recommend ? : Yes
Postcode : G77
WE RENTED OUR HOUSE FOR THE FIRST TIME EVER AND FOUND VIJAY AND HIS STAFF TO BE VERY PROFESSIONAL AND EFFICIENT . THE WHOLE PROCESS WAS SEAMLESS AND STRESS ... Read Full Review
By : 'Paul'
Branch : Glasgow, 279 Castlemilk Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : G73
Happy with overall experience using AVJ Homes. Would recommend then to anybody buying/selling a ... Read Full Review
Vijay
By : 'steven'
Branch : Glasgow, 279 Castlemilk Road
Services : Sales( As a Vendor )
Sold price : £76000
Would you recommend ? : Yes
Postcode : G73
very helpful, informative, professional and efficient company who were excellent from start to finish making the whole process less ... Read Full Review
Vijay
Gauri
By : 'Olivia'
Branch : Glasgow, 279 Castlemilk Road
Services : Letting( As a Owner )
Rent PCM : £675
Would you recommend ? : Yes
Postcode : G43
For anyone looking to rent out their property I would highly recommend AVJ Homes. They make the whole process very easy and they are very professional. The office staff are all very knowledgeable & helpful but above all you feel your property is in good, safe hands. Definitely 5 ... Read Full Review
By : 'Tom'
Branch : Glasgow, 279 Castlemilk Road
Services : Letting( As a Tenant )
Rent PCM : £875
Would you recommend ? : Yes
Postcode : G42
Amazing service, dedicated team. Would strongly recommend anyone who's looking for a ... Read Full Review
Danika
By : 'Ahad'
Branch : Glasgow, 279 Castlemilk Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : G53
Extremely happy to have sold my property through AVJ Homes. Had my property valued of several estate agents but when Vijay came to value the property, straight away we knew we would go with him because unlike other estate agents upon the free valuation, Vijay took time out to explain to us the ... Read Full Review
Vijay
By : 'Vincent'
Branch : Glasgow, 279 Castlemilk Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : PA2
I recently used AVJ Homes to sell my flat this is the second time I have used them. I found the experience first class from the first meeting we decided on what price to set this was explained to me in great detail outlined what would work best for my sale. From when my flat went live to closing ... Read Full Review
Vijay
By : 'Derek'
Branch : Glasgow, 279 Castlemilk Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : G13
Recently had a property let by Vijay at AVJ Homes. As always he provided a superb service with regular engagement throughout and an excellent quality tenant sourced. I would highly recommend AVJ Homes and Vijay, having worked with them for over 10 ... Read Full Review
Vijay
By : 'Angi'
Branch : Glasgow, 279 Castlemilk Road
Services : Letting( As a Owner )
Rent PCM : £750
Would you recommend ? : Yes
Postcode : G14
Highly recommend Vijay and his team. They have secured us an excellent tenant and an amazing rental rate. They were highly professional throughout the whole ... Read Full Review
Laura
By : 'John'
Branch : Glasgow, 279 Castlemilk Road
Services : Sales( As a Vendor )
Sold price : £107000
Would you recommend ? : Yes
Postcode : G73
Great advice in selling & renting, for years. Trust them with savings. I will refer to them all the ... Read Full Review
Vijay
Danika
By : 'Diana'
Branch : Glasgow, 279 Castlemilk Road
Services : Sales( As a Vendor )
Sold price : £105500
Would you recommend ? : Yes
Postcode : G73
Vijay and Danika have been very helpful in the process of selling my home. I'm not the most tech-savvy of people and they really persevered with my issues logging in to the online portal! I was delighted with the support and the final offer was just what I was looking for. Vijay worked ... Read Full Review
Danika
By : 'Mary'
Branch : Glasgow, 279 Castlemilk Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : G11
I met with Vijay and he couldn’t have been any helpful with me to get me on his books. Was upfront from our first viewing and really helped me move forward with the rental. Danika dealt with the tenancy and I found her really efficient when I found myself in dire straits after selling my ... Read Full Review
Danika
Laura
By : 'Allison'
Branch : Glasgow, 279 Castlemilk Road
Services : Letting( As a Tenant )
Rent PCM : £595
Would you recommend ? : Yes
Postcode : G42
Empathetic, understanding, helpful My experience interacting with AVJ homes directly has been really lovely despite a frustrating landlord. AVJ advocated for me as the person residing in the home and did their part in caring for my ... Read Full Review
Danika
Vijay
By : 'Hooshmand'
Branch : Glasgow, 279 Castlemilk Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : G77
The housing market is crucial for buyers and sellers to have good peace of mind. AVJ Homes Letting and Estate Agents gave a piece of excellent advice and service not only to the landlord but also to the tenant to be welcomed to a new ... Read Full Review
Vijay
By : 'Mrs'
Branch : Glasgow, 279 Castlemilk Road
Services : Letting( As a Owner )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : G21
Very happy customer Vijay helped us sort the tenancy lease agreement very efficient and sorted everything quickly. Will 100%recommend ... Read Full Review
Laura
Danika
By : 'Julie'
Branch : Glasgow, 279 Castlemilk Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : KA10
Good morning Vijay, sorry I missed your call yesterday. What a lovely voicemail to leave. I can honestly say the appreciation is wholeheartedly mutual. What you and your team gave me was absolute, professionalism, commitment, sincerity, and patience. (especially when it came to I.T) As well as ... Read Full Review
Vijay
By : 'Pauline'
Branch : Glasgow, 279 Castlemilk Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : G43
If you are looking to sell your property I would highly recommend you give Vijay a call. He is totally switched on in the estate agent world. He came out and explained everything avjhomes offered as standard when marketing / selling the property. He arranged everything including all viewings. ... Read Full Review
Vijay
By : 'Linda'
Branch : Glasgow, 279 Castlemilk Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : G45
When my husband & I had our first meeting with Vijay he made us both feel so relaxed. With his professionalism & knowledge & being such a genuinely nice guy we made our mind up there & then. Vijay explained everything to us regarding selling our property & talked us through the ... Read Full Review