The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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5/5, 89 Reviews
98% Recommended
100% sales valuation accuracy
95% sales fee satisfaction
Tracy
Joanne
Superb service from start to finish and the whole team were always professional, polite and so knowledgeable which was a god send. Highly recommend Jo White and her team. When we move in the future they will be the company we use without hesitation.
Totally fair price and they worked so hard for us.
Vendors and Buyers Ltd
1 Fernwood House, 45 London Road, Cowplain, Hampshire
PO8 8DH
02394 350 900
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
0 | 0 | 0 | 0 | 62 | 3 | 23 | 0 | 1 | 0 |
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sale | 100.00% | 95.00% | £27,000 | £950,000 |
STEP ONE: If you feel, after speaking with the Manager of the Branch / Department, that your complaint has not been resolved or should they have been directly involved in the matter pertaining to your complaint, you are invited to make a formal complaint in a written summary by e-mail to hello@vendorsandbuyers.com or by letter to Customer Relations, 1 Fernwood House, 45 London Road, Cowplain PO8 8DH. Your complaint will be acknowledged within 3 working days of being received. The relevant manager will contact you to discuss the matter further prior to launching a full investigation. Upon completion of that investigation, you will be advised of the outcome in writing and within 15 working days of receipt of the written complaint. STEP TWO: If, after receiving the response in Step One, you feel that your complaint remains unresolved you may refer the matter to the Director using the following email: jwhite@vendorsandbuyers.com. He/She will personally conduct a separate review of your complaint. You will receive an acknowledgement within 3 working days and a final viewpoint letter within 15 working days of your complaint being received. STEP THREE: Following Step Two, should the matter still not be resolved to your satisfaction you can then refer it to The Property Ombudsman using TO2537 as your reference. The steps outlined above must be completed in full before proceeding through this route. Please note that any referral must be undertaken within 12 months of receipt of your written complaint.
Last updated at 3/19/2025, 8:44:20 AM by allAgents
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By : 'stephen'
Branch : Waterlooville, 1 Fernwood House, 45 London Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
They offered a great support when buying the property and found them very ... Read Full Review
Tracy
Joanne
By : 'C'
Branch : Waterlooville, 1 Fernwood House, 45 London Road
Services : Sales( As a Vendor )
Sold price : £531500
Would you recommend ? : Yes
Postcode : PO8
Superb service from start to finish and the whole team were always professional, polite and so knowledgeable which was a god send. Highly recommend Jo White and her team. When we move in the future they will be the company we use without ... Read Full Review
Totally fair price and they worked so hard for us.
Joanne
Tracy
By : 'Dave'
Branch : Waterlooville, 1 Fernwood House, 45 London Road
Services : Sales( As a Vendor )
Sold price : £495000
Would you recommend ? : Yes
Postcode : PO7
Having tried and tested many agents over the years I can honestly say that Jo and Tracy were absolutely outstanding throughout the process of selling our house, Jo’s honest, straight talking approach couples perfectly with Tracy’s back end knowledge and guidance to completion. I wouldn’t even ... Read Full Review
Joanne
Tracy
By : 'Alan'
Branch : Waterlooville, 1 Fernwood House, 45 London Road
Services : Sales( As a Vendor )
Sold price : £375000
Would you recommend ? : No
Postcode : PO11
I can’t thank Jo and Tracy enough , they were brilliant through the whole process and kept me up to date with everything . I can’t recommend them highly enough .From start to finish they were ... Read Full Review
Joanne
Tracy
By : 'Tony'
Branch : Waterlooville, 1 Fernwood House, 45 London Road
Services : Sales( As a Vendor )
Sold price : £485000
Would you recommend ? : Yes
Postcode : PO8
Jo and her team worked hard to keep the sales process on track. Keeping our buyers happy whilst we were delayed further up the chain. We are very satisfied with the service from Vendors and buyers and feel more than happy endorsing there ... Read Full Review
Joanne
By : 'Vincent'
Branch : Waterlooville, 1 Fernwood House, 45 London Road
Services : Sales( As a Vendor )
Sold price : £599950
Would you recommend ? : Yes
Postcode : PO9
Great estate agent who goes the extra mile to ensure their clients get the best possible service. Photography is way better than that of other agents and we have had two successful sales with Vendors and Buyers within the last 2 years. Would thoroughly recommend their ... Read Full Review
Joanne
By : 'Kat'
Branch : Waterlooville, 1 Fernwood House, 45 London Road
Services : Sales( As a Buyer )
Sold price : £705000
Would you recommend ? : Yes
Postcode : PO6
Jo, Kara and the team were amazing throughout our purchase. We never had to chase them, they were always on the ball and provided us with updates at every point. Everyone is so friendly and helpful, I would use them in a heartbeat if we move again. Thank you for helping us make our move smooth and ... Read Full Review
Joanne
By : 'Caroline'
Branch : Waterlooville, 1 Fernwood House, 45 London Road
Services : Sales( As a Vendor )
Sold price : £705000
Would you recommend ? : Yes
Postcode : PO6
After being on the market with another agent for some time the hope of selling our house in this current climate didn’t look like it was going to be a reality. So thought we would go with Vendors and Buyers instead. We were not disappointed, Jo, Lesley and Kara have been amazing the ... Read Full Review
Joanne
By : 'ARA'
Branch : Waterlooville, 1 Fernwood House, 45 London Road
Services : Sales( As a Buyer )
Sold price : £475000
Would you recommend ? : Yes
Postcode : PO9
Avery positive expereince thorugh out with pateince exercised during the necessary stops and starts. Jo was professional, diligent and communicated well with all parties in a timely manner in order to ensure a smooth and efficient process. She was transparent and built a good, trusting ... Read Full Review
Joanne
By : 'Carters'
Branch : Waterlooville, 1 Fernwood House, 45 London Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : PO9
EXCELLENT 5* Amazing- don't use anyone else! We cannot recommend Vendors & Buyers enough! Jo is incredibly, has first class knowledge and with her team kept us informed at every stage of our sale we wouldn't use any other ... Read Full Review
Joanne
By : 'Carol'
Branch : Waterlooville, 1 Fernwood House, 45 London Road
Services : Sales( As a Vendor )
Would you recommend ? : No
Very good experience With Jo and her team, when I sold my house in Elderberry Way. They all kept me updated of the sale and are very perfessional and friendly. Nothing was too much ... Read Full Review
Tracy
By : 'Harmony'
Branch : Waterlooville, 1 Fernwood House, 45 London Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : PO8
Vendors and buyers were absolutely fantastic in the whole buying process. From the initial house viewing with Joanna to Tracy keeping us updated every single step of the way. They ensured we had all the most up to date information to ensure a smooth process. We can’t thank them enough truly ... Read Full Review
Joanne
Tracy
By : 'Laura'
Branch : Waterlooville, 1 Fernwood House, 45 London Road
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : PO9
Great communication and honesty from the estate agent. Always very friendly and we're quick to come back to us! Pleasure to deal with and would happily again. Both Tracy and Jo were ... Read Full Review
Joanne
By : 'Grant'
Branch : Waterlooville, 1 Fernwood House, 45 London Road
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : PO9
Brilliant support selling my elderly parents' home of 40 years! The house needed some repairs and Jo White and her team helped us to find quality tradesmen to get things sorted quickly. Jo will go 'above and beyond' helping clients to sell their home, as well as support buyers in ... Read Full Review
Tracy
Joanne
By : 'Leanne'
Branch : Waterlooville, 1 Fernwood House, 45 London Road
Services : Sales( As a Vendor )
Sold price : £450000
Would you recommend ? : Yes
Postcode : PO6
Tracey and Jo are the dream team. There's nothing they can't advise. I'm so grateful for their assistance in selling my ... Read Full Review
Joanne
Tracy
By : 'Leesa'
Branch : Waterlooville, 1 Fernwood House, 45 London Road
Services : Sales( As a Vendor )
Sold price : £212500
Would you recommend ? : Yes
Postcode : PO11
Once again Jo and her team have been amazing. This time selling my dad's flat as he moved into a care home. Regular updates and the team go out of their way to get completion. Direct but honest approach is very much ... Read Full Review
Joanne
Tracy
By : 'Andrew'
Branch : Waterlooville, 1 Fernwood House, 45 London Road
Services : Sales( As a Buyer )
Sold price : £375000
Would you recommend ? : Yes
Postcode : PO11
Both Joanne and Tracy were knowledgeable and helpful through the process; communication was better than we have experienced with other agencies so at all times we felt informed about the status of our purchase and any issues that needed to be ... Read Full Review
By : 'Susan'
Branch : Waterlooville, 1 Fernwood House, 45 London Road
Services : Sales( As a Vendor )
Sold price : £318000
Would you recommend ? : Yes
Postcode : PO7
Very professional service. Kept regularly up to date with the selling process. No complaints only ... Read Full Review
By : 'Susan'
Branch : Waterlooville, 1 Fernwood House, 45 London Road
Services : Sales( As a Vendor )
Sold price : £318000
Would you recommend ? : Yes
Postcode : PO7
Very professional service. Kept regularly up to date with the selling process. No complaints only ... Read Full Review
Joanne
By : 'Paula'
Branch : Waterlooville, 1 Fernwood House, 45 London Road
Services : Sales( As a Vendor )
Sold price : £370000
Would you recommend ? : Yes
Postcode : PO8
Friendly & honest, Jo breaks the mould! She's straight down the line on valuation, got great photos, only entertained serious buyers & arrived to accompany every single viewing in good time. During a turbulent market (2023) she kept us updated, advised us frankly, then got us ... Read Full Review