The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
1/5, 1 Reviews
0% Recommended
0% letting valuation accuracy
0% letting fee satisfaction
By : 'Scott'
Services : Letting(As a Owner)
Would you recommend ? : No
I've been a loyal customer of the Mansfield branch 8 years, and this company over the last couple of years provides poor service landlords. They failed to collect rent properly. They refuse to talk to tenants when maintenance issues arise. Communication is slow and argumentative, with a 4day wait replies. I gave notice, and their exit fee has been mishandled. Firstly, they added the charge to my account weeks before the actual exit date, attempting to take it from the rent payment before I’ve even left. Their exit fee started at £450, then £350, then they raised it to £600. I offered to split the bill, but they refuse to settle, and I have no other avenue but to go to the Ombudsman. If they provided a good service, I wouldn’t have to leave in the first place, now they want me to pay the full £600 to go despite admitting failures in the service. An agent purely driven by revenue collection. Avoid at all costs unless you want hours of wasted time dealing with their conduct.
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Letting | 0% | 0% | £0 | £0 |
Belvoir
20 Albert Street, Mansfield, Nottinghamshire
NG18 1EB
01623 427777
By : 'Scott'
Services : Letting( As a Owner )
Would you recommend ? : No
I've been a loyal customer of the Mansfield branch 8 years, and this company over the last couple of years provides poor service landlords. They failed to collect rent properly. They refuse to talk to tenants when maintenance issues arise. Communication is slow and argumentative, with a 4day wait ... Read Full Review
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