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Melton Mowbray, LE13
4.5/5, 64 Reviews
88% Recommended
100% letting valuation accuracy
99% letting fee satisfaction
"As a landlord I have found..."
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1 Star Review
danny barradale
By : 'unhappy'
Services : Letting(As a Owner)
Would you recommend ? : No
Postcode : LE15
May 12, 2013
People found this helpful8
As a landlord I have found them to be very RUDE and impose unfair charges on both tenants and landlords. I am aware that my tenant put in a complaint to them about theit failure to respond to repairs that needed doing. Repairs I am more than happy to do. However they do not report the repairs to me. I received a long detailed letter from the tenant explaining the circumstances with photograaphs and video showing the problems and correspondance letters to the office managers. I was mortified because not only was this tenant being forced to live in unsuitable unihabitable housing, they actually followed the correct complaints procedure as the instructed the posters below here to do. Their reaction to complaints the tenant made, was not to process the complaint and resolve the issues (no effort had been made to do this), their first and inital responce was to issue my tenant with an eviction notice. The tenant explained they had spoken with previous tenants (not in my property) and they had been evicted also for complaining with failure to follow any complaints process.
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By : Belvoir Lettings Melton Mowbray
May 22, 2013Belvoir Lettings, Melton Mowbray are passionate about customer service and are committed to solving genuine complaints. Please follow our standard complaints procedure and your comments/concerns will be dealt with in a professional manner. Please write to Mrs Charlotte Baker, Franchise Owner at 27 Burton Street, Melton Mowbray and we will endeavour to respond within 7 working days. Please note Belvoir Melton Mowbray are members of Ombudsman Services and are also a licensed agent under the National Approved Lettings Scheme (NALS). We look forward to hearing from you and resolving your concerns.
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Latest Reviews
Lailame Robillo
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 99.00% | £550 | £1,850 |
Address
Belvoir
27 Burton Street, Melton Mowbray, Leicestershire
LE13 1AE
01664 569700
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Moving from Australia to ...
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5 Star Review
Katie
Gill
By : 'Joshua'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LE14
Feb 1, 2024
People found this helpful0
Moving from Australia to Melton was daunting, but Belvoir Melton Mowbray made it seamless! They found a pet-friendly home we love, even convincing the landlord. Professional, friendly, and responsive - they truly went above and beyond. Highly... Read Full Review
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Joshua Tracey said about Belvoir
Services : Letting( As a Tenant )Date: 1st Feb 2024
Moving from Australia to Melton was daunting, but Belvoir Melton Mowbray made it seamless! They found a pet-friendly home we love, even convincing the landlord. Professional, friendly, and responsive - they truly went above and beyond. Highly recommend!
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I am thankful to the Belvoir ...
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5 Star Review
By : 'Hermione'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LE13
Jan 16, 2024
People found this helpful0
I am thankful to the Belvoir team for helping me find my accommodations. They are trustworthy, lovely and professional. I recommend their service... Read Full Review
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Hermione said about Belvoir
Services : Letting( As a Tenant )Date: 16th Jan 2024
I am thankful to the Belvoir team for helping me find my accommodations. They are trustworthy, lovely and professional. I recommend their service 100%!
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Residential ...
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5 Star Review
By : 'Steve'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : LE14
Dec 24, 2023
People found this helpful0
First class service, attention to detail and communications throughout. Belvoir were open to changing tack and showed excellent perseverance through challenging market conditions. Personable approach by Alex Morrell and Charlotte Baker and very competitive... Read Full Review
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Steve Goad said about Belvoir
Services : Sales( As a Vendor )Date: 24th Dec 2023
First class service, attention to detail and communications throughout. Belvoir were open to changing tack and showed excellent perseverance through challenging market conditions. Personable approach by Alex Morrell and Charlotte Baker and very competitive fees.
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The best service you could ...
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5 Star Review
Katie
Charlotte
By : 'Jonathan'
Services : Letting( As a Owner )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : LE14
Dec 21, 2023
People found this helpful0
The best service you could hope for. These guys make sure you are looked after from start to finish, get you the best deal and really do go the extra... Read Full Review
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Jonathan said about Belvoir
Services : Letting( As a Owner )Date: 21st Dec 2023
The best service you could hope for. These guys make sure you are looked after from start to finish, get you the best deal and really do go the extra mile.
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Very helpful and friendly ...
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5 Star Review
Gill
Katie
By : 'Rowan'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LE14
Dec 19, 2023
People found this helpful0
Very helpful and friendly staff! everything was sorted so quickly and efficiently. Thank you so... Read Full Review
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Rowan said about Belvoir
Services : Letting( As a Tenant )Date: 19th Dec 2023
Very helpful and friendly staff! everything was sorted so quickly and efficiently. Thank you so much!!
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Excellent service Of all the ...
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5 Star Review
Gill
By : 'Lailame'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LE13
Dec 19, 2023
People found this helpful0
Excellent service Of all the staff and services. I was kept informed and up to date throughout the process with helpful suggestions and feedback. They are all... Read Full Review
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Lailame Robillo said about Belvoir
Services : Letting( As a Tenant )Date: 19th Dec 2023
Excellent service Of all the staff and services. I was kept informed and up to date throughout the process with helpful suggestions and feedback. They are all friendly.
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Staffs are friendly and ...
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5 Star Review
Gill
By : 'Olubukola'
Services : Letting( As a Tenant )
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : LE13
Sep 12, 2023
People found this helpful0
Staffs are friendly and professional. They offered good and reasonable... Read Full Review
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Olubukola said about Belvoir
Services : Letting( As a Tenant )Date: 12th Sep 2023
Staffs are friendly and professional. They offered good and reasonable service.
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I have always delt with ...
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5 Star Review
Charlotte
By : 'James'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : LE13
Jul 21, 2023
People found this helpful0
I have always delt with Belvoir, Charlotte and all the staff have always gone above and beyond with help and advice to keep my property above rental regulations. I have always felt welcome and I look forward to a long relationship with... Read Full Review
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James said about Belvoir
Services : Letting( As a Owner )Date: 21st Jul 2023
I have always delt with Belvoir, Charlotte and all the staff have always gone above and beyond with help and advice to keep my property above rental regulations. I have always felt welcome and I look forward to a long relationship with Belvoir.
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Excellent service at all ...
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5 Star Review
Alex
By : 'Jonathan'
Services : Sales( As a Vendor )
Sold price : £460000
Would you recommend ? : Yes
Postcode : LE14
Oct 24, 2022
People found this helpful0
Excellent service at all stages of the Sale process from initial valulation through managing viewings to completion of sale. I was kept informed and up to date throughout the process with helpful suggesstions and feedback to make the viewings and eventual sale... Read Full Review
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Jonathan Gatward said about Belvoir
Services : Sales( As a Vendor )Date: 24th Oct 2022
Excellent service at all stages of the Sale process from initial valulation through managing viewings to completion of sale. I was kept informed and up to date throughout the process with helpful suggesstions and feedback to make the viewings and eventual sale successful.
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Going the extra ...
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5 Star Review
Julie
Katie
By : 'Arthur'
Services : Letting( As a Tenant )
Rent PCM : £1850
Would you recommend ? : Yes
Postcode : LE14
Jun 14, 2022
People found this helpful0
We moved in to a rental managed by Belvoir just 2 months ago. When the property came on the market, we were living almost 4 hours' drive away and, while we would have made the trip, it would mean losing a whole day for a 15-20 minute visit. Belvoir kindly arranged a video viewing for us and... Read Full Review
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Arthur Grimley said about Belvoir
Services : Letting( As a Tenant )Date: 14th Jun 2022
We moved in to a rental managed by Belvoir just 2 months ago. When the property came on the market, we were living almost 4 hours' drive away and, while we would have made the trip, it would mean losing a whole day for a 15-20 minute visit. Belvoir kindly arranged a video viewing for us and they were so thorough that we were able to offer in confidence. We really appreciated the care and attention.
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By : Charlotte Baker
Jun 15, 2022Thank you for a lovely review, we were really happy to help you find your...
Excellent ...
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5 Star Review
Gill
Katie
By : 'Aga'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LE13
Nov 13, 2021
People found this helpful0
I have moved 3 times with Belvoir and every time the process is smooth and they are always really friendly and... Read Full Review
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Aga said about Belvoir
Services : Letting( As a Tenant )Date: 13th Nov 2021
I have moved 3 times with Belvoir and every time the process is smooth and they are always really friendly and helpful!
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Excellent ...
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5 Star Review
Gill
Katie
By : 'Aga'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LE13
Nov 13, 2021
People found this helpful0
I have moved 3 times with Belvoir and every time the process was smooth and the staff are always really helpful and... Read Full Review
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Aga said about Belvoir
Services : Letting( As a Tenant )Date: 13th Nov 2021
I have moved 3 times with Belvoir and every time the process was smooth and the staff are always really helpful and friendly!
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This company have no interest ...
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1 Star Review
By : 'Caroline'
Services : Other
Would you recommend ? : No
Postcode : LE13
May 16, 2021
People found this helpful0
This company have no interest whatsoever in dealing with antisocial behaviour of tenants, over a year of complaints and still no help, their answer to everything is " go to the council ". YOU are the letting agent, YOU deal with it... Read Full Review
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Caroline said about Belvoir
Services : Other( )Date: 16th May 2021
This company have no interest whatsoever in dealing with antisocial behaviour of tenants, over a year of complaints and still no help, their answer to everything is " go to the council ". YOU are the letting agent, YOU deal with it !
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Belvoir Team ...
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5 Star Review
By : 'Neil'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : LE13
May 31, 2018
People found this helpful0
I have worked with Belvoir for over a decade now and they have been a pleasure to work with. A very professional and personable team offering excellent service. Congratulations for expanding into property sales. Keep up the good... Read Full Review
Comments on Agent Fees
Fees are in line with the market but with a personable and professional service, so a bargain.
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Neil said about Belvoir
Services : Letting( As a Owner )Date: 31st May 2018
I have worked with Belvoir for over a decade now and they have been a pleasure to work with. A very professional and personable team offering excellent service. Congratulations for expanding into property sales. Keep up the good work!
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I found the staff friendly, ...
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5 Star Review
By : 'Happy'
Services : Letting( As a Tenant )
Rent PCM : £575
Would you recommend ? : Yes
Postcode : LE14
Oct 12, 2017
People found this helpful0
I found the staff friendly, professional, efficient, helpful and very personable. Moved into the area and was found a beautiful home. Many thanks especially to... Read Full Review
Comments on Agent Fees
This is the first time I have used an agent so not really in a position to comment
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Happy Tenant said about Belvoir
Services : Letting( As a Tenant )Date: 12th Oct 2017
I found the staff friendly, professional, efficient, helpful and very personable. Moved into the area and was found a beautiful home. Many thanks especially to Jess.
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The staff members at Belvoir ...
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5 Star Review
Julie
By : 'Di'
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : LE13
Dec 20, 2016
People found this helpful0
The staff members at Belvoir Lettings have been amazing. Jess in particular has been exceptional. Nothing is too much trouble, they are always helpful and friendly. I would certainly recommend them to anyone looking to rent a property. Thank you very much. Anna, Jacob, Eliza and... Read Full Review
Comments on Agent Fees
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Comments (0)The staff members at Belvoir Lettings have been amazing. Jess in particular has been exceptional. Nothing is too much trouble, they are always helpful and friendly. I would certainly recommend them to anyone looking to rent a property.
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Di said about Belvoir
Services : Letting( As a Tenant )Date: 20th Dec 2016
The staff members at Belvoir Lettings have been amazing. Jess in particular has been exceptional. Nothing is too much trouble, they are always helpful and friendly. I would certainly recommend them to anyone looking to rent a property.
Thank you very much. Anna, Jacob, Eliza and Di.
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The whole team at Belvoir ...
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5 Star Review
Katie
Gill
By : 'Johnny'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : LE14
Dec 8, 2016
People found this helpful0
The whole team at Belvoir Lettings are very helpful reliable will always try their very best to ensure you have a smooth letting transition. In particular Katie, Gill, Julie and... Read Full Review
Comments on Agent Fees
The agents fees are very competitive and fair
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Johnny said about Belvoir
Services : Letting( As a Owner )Date: 8th Dec 2016
The whole team at Belvoir Lettings are very helpful reliable will always try their very best to ensure you have a smooth letting transition. In particular Katie, Gill, Julie and Charlotte
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These agents are a ...
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1 Star Review
By : 'Gaz'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : LE13
Aug 23, 2013
People found this helpful4
These agents are a Nightmare!!! Please, please, please avoid them at all costs if you know what's good for you!! Firstly, they invent all kinds of 'problems' not to give you your deposit back when you leave their property, and even worse than that, they get you evicted if you improve the... Read Full Review
What agent could do to change your mind?
They are crooks! There is nothing else they could have done. They evicted us and kept our money!
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Gaz said about Belvoir
Services : Letting( As a Tenant )Date: 23rd Aug 2013
These agents are a Nightmare!!! Please, please, please avoid them at all costs if you know what's good for you!! Firstly, they invent all kinds of 'problems' not to give you your deposit back when you leave their property, and even worse than that, they get you evicted if you improve the property because they know the the owner then can make more money!!! Tell everyone you know, because this is the truth about what happened to us!! These agents are a Nightmare!!! Please, please, please avoid them at all costs if you know what's good for you!! Firstly, they invent all kinds of 'problems' not to give you your deposit back when you leave their property, and even worse than that, they get you evicted if you improve the property because they know the the owner then can make more money!!! Tell everyone you know, because this is the truth about what happened to us!!
The UK's Largest Customer Review Website for the Property Industry
By : Belvoir Lettings
Aug 27, 2013Belvoir Lettings, Melton Mowbray are passionate about customer service and are committed to solving genuine complaints. Please follow our standard complaints procedure and your comments/concerns will ...
As a landlord I have found ...
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1 Star Review
danny barradale
By : 'unhappy'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : LE15
May 12, 2013
People found this helpful8
As a landlord I have found them to be very RUDE and impose unfair charges on both tenants and landlords. I am aware that my tenant put in a complaint to them about theit failure to respond to repairs that needed doing. Repairs I am more than happy to do. However they do not report the repairs to... Read Full Review
Comments (1)As a landlord I have found them to be very RUDE and impose unfair charges on both tenants and landlords. I am aware that my tenant put in a complaint to them about theit failure to respond to repairs that needed doing. Repairs I am more than happy to do. However they do not report the repairs to me.
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unhappy landlord said about Belvoir
Services : Letting( As a Owner )Date: 12th May 2013
As a landlord I have found them to be very RUDE and impose unfair charges on both tenants and landlords. I am aware that my tenant put in a complaint to them about theit failure to respond to repairs that needed doing. Repairs I am more than happy to do. However they do not report the repairs to me.
I received a long detailed letter from the tenant explaining the circumstances with photograaphs and video showing the problems and correspondance letters to the office managers. I was mortified because not only was this tenant being forced to live in unsuitable unihabitable housing, they actually followed the correct complaints procedure as the instructed the posters below here to do. Their reaction to complaints the tenant made, was not to process the complaint and resolve the issues (no effort had been made to do this), their first and inital responce was to issue my tenant with an eviction notice. The tenant explained they had spoken with previous tenants (not in my property) and they had been evicted also for complaining with failure to follow any complaints process.
The UK's Largest Customer Review Website for the Property Industry
By : Belvoir Lettings Melton Mowbray
May 22, 2013Belvoir Lettings, Melton Mowbray are passionate about customer service and are committed to solving genuine complaints. Please follow our standard complaints procedure and your comments/concerns will ...
Danny was very helpful with ...
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5 Star Review
Danny
By : 'Dale'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : LE13
Apr 22, 2013
People found this helpful0
Danny was very helpful with getting maintenance done on the property. providing very quick and Excellent customer service, highly... Read Full Review
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Dale morgan said about Belvoir
Services : Letting( As a Tenant )Date: 22nd Apr 2013
Danny was very helpful with getting maintenance done on the property. providing very quick and Excellent customer service, highly recommended
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Complaints Procedure
