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4.9/5, 604 Reviews
97% Recommended
100% sales valuation accuracy
99% sales fee satisfaction
By : 'Vik'
Services : Sales(Prospective Vendor/Buyer)
Sold price : £117000
Would you recommend ? : No
Postcode : LN2
1Star Review Extremely Unprofessional and Immoral Conduct – A Warning to Fellow Investors As very experienced property investors, we have dealt with numerous estate agents over the years, but we have never encountered a firm that has acted in such an unprofessional and frankly immoral manner. After our offer on a property was accepted, the agent continued to allow viewings—without informing us. We submitted our mortgage application the same day and followed up promptly, yet there was no courtesy call, no email, and no transparency. This kind of behaviour, particularly the allowance of gazumping after an accepted offer, is unacceptable and unethical. It shows a clear disregard proper business conduct and respect serious buyers. We strongly advise others—especially fellow investors—to be extremely cautious when dealing with this firm. This experience will be reported across social media, property investor networks, and review platforms to ensure others are fully informed. Proceed with great caution.
By : Ben Starkey
May 4, 2025Good Afternoon. As discussed with Joe during our phone conversation on Friday afternoon, your offer was submitted and agreed upon on Thursday, 1st May. The other client who submitted an offer yesterday had actually viewed the property several days earlier, by law, as they have viewed the property they are entitled to make an offer, at which point we would take instructions from our client. No further viewings had gone ahead on the property after your viewing had been accepted. With regard to communication, we spoke with both of you after receiving some of the required paperwork and explained that further documentation was still outstanding. We could not mark the property as sold or issue a memorandum of sale until all necessary documents had been received, which I'm sure you're aware is a general rule in our industry. When the other offer was submitted, we had not yet received the outstanding paperwork. As the client had previously viewed the property and as you can appreciate, we have a legal obligation to inform the seller of any offers received. It is then ultimately the seller’s decision on how they wish to proceed. We did inform Joe regarding the other offer that had been made and again when the sellers made the decision to proceed with the other client. If you have any further concerns then please email me directly at b.starkey@starkeyandbrown.co.uk
No procedure set.
Last updated at 2/18/2022, 9:20:35 AM by allAgents
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sale | 100.00% | 99.00% | £26,995 | £4,250,000 |
Starkey & Brown
34 Silver Street, Lincoln, Lincolnshire
LN2 1EH
01522845845
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
By : 'Vik'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £117000
Would you recommend ? : No
Postcode : LN2
1Star Review Extremely Unprofessional and Immoral Conduct – A Warning to Fellow Investors As very experienced property investors, we have dealt with numerous estate agents over the years, but we have never encountered a firm that has acted in such an unprofessional and frankly immoral... Read Full Review
By : Ben Starkey
May 4, 2025Good Afternoon. As discussed with Joe during our phone conversation on Friday afternoon, your offer was submitted and agreed upon on Thursday, 1st May. The other client who submitted an offer...
Melanie
Ben
By : 'Adenike'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes
Postcode : LN1
S&B Agent are a 100100 agent. Asides, helping us get our dream property, they also managed our expectations with a great deal of expertise, compassion, and speed which other agents (like Newton Fallowell, Your Move, Belvoir) cannot match. We also got a movein pack and card. Both of which were... Read Full Review
Melanie
By : 'Adenike'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
S&B Agent are a 100100 agent. Asides, helping us get our dream property, they also managed our expectations with a great deal of expertise, compassion, and speed which other agents (like Newton Fallowell, Your Move, Belvoir) cannot match. We also got a movein pack and card. Both of which were... Read Full Review
Angie
By : 'George'
Services : Sales( As a Vendor )
Sold price : £140000
Would you recommend ? : Yes
Postcode : LN5
I chose S&B to sell my investment property and they did a great job. They valued it at a higher price than I expected so I got a better . The purchaser's solicitor was a nightmare but throughout, they behaved impeccably and with great restraint. Sale should have taken three months but took six due... Read Full Review
Anita
Sophie
By : 'Gemma'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : LN6
I’d highly recommend Starkey & Brown to anyone wanting to sell their house with a pro active, supportive and knowledgeable estate agent. Every staff member I dealt with was great, from the valuation, securing a sale and the help after. Ben, Louise and Sophie stand out to me, but I have to give... Read Full Review
Angie
Frazer
By : 'Kieran'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : LN6
Professional, courteous, attentive and proactive. Couldn't ask better... Read Full Review
By : 'Laura'
Services : 32767
Rent PCM : £895
Would you recommend ? : Yes
Postcode : LN6
Melanie helped me find my perfect rental house me and my medical assistance dog during a really stressful time. Nothing was too much trouble, she kept me updated throughout the process, kept in touch throughout and made it feel nice and smooth. Thank you so much helping us during a really... Read Full Review
By : 'John'
Services : Sales( As a Buyer )
Would you recommend ? : No
We were purchasing through Starkey & Brown (Lincoln) and the service we received was excellent. Angie did an amazing job on a challenging... Read Full Review
Angie
Ben
By : 'Katy'
Services : Sales( As a Vendor )
Sold price : £170000
Would you recommend ? : Yes
Postcode : LN2
Forever grateful to all the team - especially Angie and Ben 1010... Read Full Review
n/a
By : 'Jane'
Services : Sales( As a Buyer )
Sold price : £315000
Would you recommend ? : Yes
Postcode : LN6
Viewed a property at the end of January with Starkey & Brown. The agent was very helpful and friendly and when we asked more information they got back to us within a few hours. We loved the property and Starkey & Brown's team helped us bid, negotiate and settle on a mutual price within 24 hours.... Read Full Review
By : 'Phil'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Sold the house where others failed. Overall excellent service... Read Full Review
Angie
By : 'Hayley'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : LN1
I used Starkey and Brown the sale of my property. They are very friendly, efficient and professional. Angie was excellent at providing updates and liaising with mine and the purchasers solicitors. I would highly recommend... Read Full Review
By : 'Danielle'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : LN6
Very helpful and efficient and always get back to... Read Full Review
By : 'Chris'
Services : Sales( As a Vendor )
Sold price : £225000
Would you recommend ? : Yes
Postcode : LN3
We knew Starkey & Brown had a good name locally and when we approached them they never us down. Excellent service from the start, from coming out to value the home to final completion. All the office staff were so helpful and proactive with a particular mention Anita who was brilliant and getting ... Read Full Review
Ben
By : 'Susan'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : LN1
We had excellent customer service from all the staff at Starkey and Brown when we sold our home and cannot recommend them highly enough. Friendly and efficient from beginning to end. Special mentions Anita and... Read Full Review
By : 'Lauren'
Services : Sales( As a Buyer )
Sold price : £270000
Would you recommend ? : Yes
Postcode : LN2
All the staff were fantastically attentive at every stage of the process. Understanding, helpful and proactive. Would highly recommend using... Read Full Review
Angie
Sophie
By : 'DaveM'
Services : Sales( As a Vendor )
Sold price : £325000
Would you recommend ? : Yes
Postcode : LN5
Working with Starkey and Brown’s was an outstanding experience from start to finish. They are professional, knowledgeable and thorough, but also generous with their time, courteous at all times, and above all, authentic. At every step of both the sale of my property and the purchase of my one,... Read Full Review
By : 'Olivia'
Services : Online Auctions
Would you recommend ? : Yes
Postcode : LN2
thank you to Angie at starkey and brown for being efficient chasing everything up and making this a smoother... Read Full Review
Angie
Anita
By : 'Heather'
Services : Land & New Homes
Sold price : £418000
Would you recommend ? : Yes
Postcode : LN4
Very good at keeping us up to date with each step of the way during the buying process of our new house. Good at liaising with the Builder. Good help and advice given when needed. Friendly... Read Full Review
Anita
Angie
By : 'Beth'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : LN6
Lovely team who guided me through my purchase, kept me well informed and gave me lots of invaluable advice along the way. They made a very stressful situation a whole lot easier.... Read Full Review