The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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5/5, 85 Reviews
100% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
99% sales fee satisfaction
99% letting fee satisfaction
Andrew
By : 'Girish'
Services : Letting(As a Tenant)
Would you recommend ? : Yes
Postcode : CB23
We are extremely satisfied with Award Property Management. Andrew, Noel and Jen are great. They are very supportive. Any issues are addressed quickly and professionally. Thank you and best wishes!
Award Property Management
Compass House, Chivers Way, Cambridge, Cambridgeshire
CB24 9AD
01954 718660
From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
---|---|---|---|---|---|---|---|---|---|
31 | 0 | 43 | 0 | 2 | 0 | 1 | 0 | 8 | 0 |
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 100% | 99% | £200,000 | £415,000 |
Lettings | 100% | 99% | £400 | £4,000 |
PUTTING THINGS RIGHT (Our Customer Complaint Policy) As an organisation licensed by the National Approved Letting Scheme (NALS), Award Property Management Ltd aims to provide the highest standards of service to all landlords and tenants, but to ensure that your interests are safeguarded we would wish to address any concerns you have fully and as promptly as possible. If you believe you have a complaint, please write in the first instance to The Property Manager at the address below, giving details of your complaint and the resolution you are seeking: Award Property Management Ltd Compass House Vision Park Chivers Way Histon Cambridge CB24 9AD The complaint will be acknowledged within 3 working days and then investigated thoroughly in accordance with established “in-house” procedures. A formal written outcome of the complaint will be sent to you within 21 days. If we require longer than this timescale we will advise you in writing and confirm our revised response date. If you remain dissatisfied with the result of the internal investigation, please write to Andrew Ward (Owner & Managing Director) at the above address, who will review the complaint. Following the conclusion of our in-house review we will write to you with a final written statement. However if you are dissatisfied with the conclusion of the in-house review of the complaint, you can refer the matter to: The Property Ombudsman Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP Tel: 01722 333306 Fax: 01722 332296
Last updated at 12/20/2017, 11:09:16 AM by allAgents
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Andrew
By : 'Kerrie'
Branch : Cambridge, Compass House, Chivers Way
Services : Letting( As a Owner )
Rent PCM : £575
Would you recommend ? : Yes
Postcode : ST3
I contacted Andrew for advice on how to seek possession of my property. Andrew didn’t hesitate to help in relation to what documents to serve to my tenants and explained the court process. He was very friendly and was on hand to answer any of my queries even after ... Read Full Review
Andrew
By : 'Happy'
Branch : Cambridge, Compass House, Chivers Way
Services : Sales( As a Vendor )
Sold price : £200000
Would you recommend ? : Yes
Postcode : PE19
We recently sold a property that we had rented for 12 years. Throughout that time it had always been managed by Andrew and the team at Award. They always ensured it was maintained to the highest standard through careful recruitment of tenants and prompt attention to maintenance issues. When we ... Read Full Review
Andrew
Jennifer
By : 'Mr'
Branch : Cambridge, Compass House, Chivers Way
Services : Letting( As a Tenant )
Rent PCM : £725
Would you recommend ? : Yes
Postcode : PE19
The team is highly professional and offers a very high standard of care for their tenants. I'm always impressed by the tenancies on their books and the houses they sell. They're clear communicators, always emailing before coming by. There were no issues with the deposit or ... Read Full Review
Jennifer
Andrew
By : 'Hope'
Branch : Cambridge, Compass House, Chivers Way
Services : Letting( As a Tenant )
Rent PCM : £1125
Would you recommend ? : Yes
Postcode : CB23
My husband and I recently moved out of a property managed by Award after 3 happy years. Award have been really wonderful throughout our whole tenancy. Always very responsive to any queries and so helpful, I can’t recommend them enough. Thanks Andrew and Jen for all your assistance over ... Read Full Review
Andrew
Jennifer
By : 'Julie'
Branch : Cambridge, Compass House, Chivers Way
Services : Sales( As a Vendor )
Sold price : £230000
Would you recommend ? : Yes
Postcode : PE29
We have had the privilege of dealing with Andrew for 12 years. He was in the beginning our letting agent. He has always given 100% service always going the extra mile when needed. To start with he was with another company and when he set up Award we moved our properties to him as we were so happy ... Read Full Review
Andrew
By : 'Girish'
Branch : Cambridge, Compass House, Chivers Way
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CB23
We are extremely satisfied with Award Property Management. Andrew, Noel and Jen are great. They are very supportive. Any issues are addressed quickly and professionally. Thank you and best ... Read Full Review
Emily
Andrew
By : 'Andreas'
Branch : Cambridge, Compass House, Chivers Way
Services : Letting( As a Tenant )
Rent PCM : £2100
Would you recommend ? : Yes
Postcode : CB23
Andrew and Jen have dealt with us in a respectful and proper ... Read Full Review
By : 'Stephanie'
Branch : Cambridge, Compass House, Chivers Way
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : PE19
Award property management have been our letting agents since 2022 and we cannot fault them Any problem, big or little, they sort so quickly and professionally Also cannot fault the maintenance team, very good and ... Read Full Review
Robin
Andrew
By : 'Chantelle'
Branch : Cambridge, Compass House, Chivers Way
Services : Letting( As a Tenant )
Rent PCM : £1350
Would you recommend ? : Yes
Postcode : CB24
Great letting agency! We have rented for 3/4 years and have not a bad word to say prompt replies, repairs if needed are sorted quickly and great friendly staff I always looked forward to catching up with robin on inspections. We will miss you all now that we have ... Read Full Review
Andrew
Jennifer
By : 'George'
Branch : Cambridge, Compass House, Chivers Way
Services : Letting( As a Tenant )
Rent PCM : £975
Would you recommend ? : Yes
Postcode : PE19
Award Property have been helpful in sorting issues out, are responsive and have always been an email away during my tenancy with them. I've been a tenant with them twice and they've always provided an excellent ... Read Full Review
Andrew
Jennifer
By : 'Carol'
Branch : Cambridge, Compass House, Chivers Way
Services : Letting( Property Management )
Rent PCM : £4000
Would you recommend ? : Yes
Postcode : CB2
We have always found Award Property to be really helpful. Their advice is always spot on and the support is always there when needed. Andrew’s knowledge of the regulations and legal matters is first class. Would recommend them to anyone thinking of letting their ... Read Full Review
Andrew
Jennifer
By : 'Deborah'
Branch : Cambridge, Compass House, Chivers Way
Services : Letting( Property Management )
Rent PCM : £1050
Would you recommend ? : Yes
Postcode : PE28
For 15 years, Award Property Management has fully managed my property, in selecting the very best tenants, giving sound advisement on repair working, and arranging for inspections in a timely fashion. Integrity, honesty, and stellar, timely, management describes my experience working with the ... Read Full Review
Andrew
Jennifer
By : 'enda'
Branch : Cambridge, Compass House, Chivers Way
Services : Letting( As a Owner )
Rent PCM : £1150
Would you recommend ? : Yes
Postcode : CB1
Award provides excellent support for those renting and landlords; highly ... Read Full Review
Jennifer
By : 'Rachel'
Branch : Cambridge, Compass House, Chivers Way
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CB25
We were very fortunate to have been looked after by Jen, who was truly lovely and so helpful right from the start. We'd had a nightmare trying to find a new home during an already very difficult time, and had given up all hope. Jen squeezed us in for a last minute viewing that day and helped ... Read Full Review
Jennifer
Andrew
By : 'Hady'
Branch : Cambridge, Compass House, Chivers Way
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CB24
Our 1st House in the UK was through Award agency. Every one at the agency were so helpful which made us really feel home away from home. They are professional and prompt in their respond to our questions (which were many :) ). As this was our first interaction with a UK agency, we were afraid of ... Read Full Review
Andrew
Jennifer
By : 'Allyson'
Branch : Cambridge, Compass House, Chivers Way
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CB6
I cannot speak highly enough of Jen, she is a wonderful lady and helped me get the property I really loved!! It did take a while but we got there in the ... Read Full Review
Andrew
Jennifer
By : 'F.Dias'
Branch : Cambridge, Compass House, Chivers Way
Services : Letting( As a Tenant )
Rent PCM : £1175
Would you recommend ? : Yes
Postcode : CB25
Jen, Andrew and the rest of the Award staff were always very friendly and helpful during the tenure of our tenancy with them. We've stayed 2 years with them covering the Covid 19 pandemic and never had any issues. Thank you for all your ... Read Full Review
Andrew
Jennifer
By : 'Sarah'
Branch : Cambridge, Compass House, Chivers Way
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : Yes
Postcode : PE19
My daughter and i lived in a property managed by Award Property Management for about 5 years. We always found the office staff, Andrew and maintenance guy very helpful, supportive and managed any concerns in a timely professional manner. Never had any issues with them, to be honest i can't ... Read Full Review
Jennifer
By : 'Laura'
Branch : Cambridge, Compass House, Chivers Way
Services : Letting( As a Tenant )
Rent PCM : £1125
Would you recommend ? : Yes
Postcode : CB25
Jen was really helpful through the whole process, she truly went above and beyond during a difficult time for ... Read Full Review
Andrew
Jennifer
By : 'Lucinda'
Branch : Cambridge, Compass House, Chivers Way
Services : Letting( As a Tenant )
Rent PCM : £1275
Would you recommend ? : Yes
Postcode : PE27
I have recently moved out of my parent’s house and into a rented property and for the first time dealing with estate agents I’m so glad i got Andrew and Jen - they were so helpful, knowledgeable and made the process so easy! Would highly recommend! Thank ... Read Full Review