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3.2/5, 29 Reviews
55% Recommended
60% sales valuation accuracy
100% letting valuation accuracy
80% sales fee satisfaction
80% letting fee satisfaction
Irfan
Michael
By : 'Michael'
Services : Letting(As a Owner)
Would you recommend ? : Yes
Postcode : SW4
As a landlord I have used Nelsons for lettings since 2007 and have only good things to say about them. They have always been down to earth and honest, which are two qualities that I have always appreciated. I recently used them to sell my property, which they did within 24 hours. I couldn't be happier with the service that I have received.
No procedure set.
Last updated at 10/10/2016, 4:25:38 AM by allAgents
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 60% | 80% | £0 | £0 |
Lettings | 100% | 80% | £620 | £1,850 |
Nelsons
7 Clapham Common South Side, London, Greater London
SW4 7AA
020 7062 8990
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
By : 'Introublebecauseofthem'
Services : Letting( As a Tenant )
Rent PCM : £1190
Would you recommend ? : Yes
Postcode : SW2
This agency has been absolutely useless since the day we started our rental contract. We have a lot of problems with our landlord (and she has huge problems with the agency as well). We've been calling and visiting the agency for months now, trying to get these issues resolved, but the person in... Read Full Review
Kamaljeet
By : 'Laura'
Services : Letting( As a Tenant )
Rent PCM : £1750
Would you recommend ? : Yes
Postcode : SW9
Kam has been very lovely and patient, and worked really hard to accommodate my needs. I now a tenant in a lovely flat in Brixton. Thank... Read Full Review
By : Matt
Jun 11, 2015Thank you Laura. Kam certainly goes above and beyond when it comes to customer service and tries to give each client her undivided attention throughout the whole process. We are glad that you are...
By : 'Maria'
Services : Letting( As a Tenant )
Rent PCM : £1550
Would you recommend ? : Yes
Postcode : SW8
Thank you Matt for finding me a top flat in a super location! I had nearly given up my flat hunt until I called you and you persuaded me to look at a flat in Vauxhall which I now call home :) Top agent, and great service from all the... Read Full Review
By : Matt
Jun 2, 2015Thank you Maria you are more than welcome and it is the least we can do. As we have our finger on the 'pulse' in the busy property market, we know how fast it moves and what are good opportunities...
By : 'Charlie'
Services : Letting( As a Tenant )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : SW4
Me and my flatmate rented a property through nelsons a year ago in Clapham. We viewed several properties but settled on one that we were happy with. The flat was perfect and exactly what we were looking for. After we had put in an offer and it was accepted, the agent called us and said that the... Read Full Review
No fees would be good but going through an agent has its costs.
No fees would be good but going through an agent has its costs.
By : Matt
Jun 2, 2015Hi Charlie Thank you for leaving a constructive review on your experience with Nelsons. Sometimes we are faced with issues that are out of our control with regard to the changing of dates from...
Giada
By : 'Justin'
Services : Letting( As a Tenant )
Rent PCM : £620
Would you recommend ? : Yes
Postcode : SW2
Nelsons sorted us out with an amazing flat with amazing views in Brixton. It was so competitive & hard to find a place and they sorted us out straight away with a flat far better than we could have hoped for. We have been in the flat for over a month now & they have been helpful &... Read Full Review
By : Matt
Jun 2, 2015Hi Justin Thank you for your positive feedback on the experience you had when using our company. We are pleased that you are happy with your flat and that we exceeded your expectations with the...
By : 'Luke'
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : SW5
I approached Nelsons in help of finding a property to rent in the London area. I found the staff to be extremely helpful all the way throughout the process and even went further at all possibilities. I would highly recommend using Nelsons and I will certainly being going back in the future. Many... Read Full Review
By : Matt
Jun 2, 2015Thank you Luke. We are delighted that you are happy with the service received and furthermore you are happy with your property. We look forward to seeing you again when you are next searching for a ...
By : 'Chris'
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : SW8
Nelson's have been an exception agency to deal with. The speed of the entire process was nice, fast and seemingly effortless. Even though it was not their job, any issues I have had with the flat they would always follow up with me about to see if i was happy and how things were getting... Read Full Review
By : Matt
Feb 9, 2015Hi Chris, thank you for your positive review. We are glad to hear that you had a good experience with Nelsons and that we fulfilled your requirements and expectations. Though unfortunately we...
By : 'ShameOnNelsons'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW2
I don't know where to start knowing how our experience as tenants has been a nightmare from the beginning to the end. 1 - Nelsons gave us the wrong keys on the day of the moving into the flat. I ended up in front of the door, with a wrong key, all of my belongings with me at 11pm not able to get ... Read Full Review
At this point, it is obvious that this doesn\'t need feedback as they basically broke basic management rules with such indecency. If they need feedback on this, I don\'t give them much time to stay afloat with such a bad behaviour.
In no way we are happy to have paid fees for such a bad service.
By : 'Ash'
Services : Letting( As a Owner )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : SE18
A great friendly and knowledgeable team that supported me through the trials of letting our house. We were out of their usual catchment area, but Nelsons were very helpful in getting the property assessed and marketed even though it meant more traveling. They also helped with maintenance issues etc ... Read Full Review
By : Matt
Sep 17, 2014Thank you for your kind words Ash. We hope that we can continue to meet your expectations with our services and endeavour to have all your properties let within a timely manner. Yes your property is ...
By : 'Neverusenelsons'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : No
Postcode : SW2
Appauling morals. Irfan has stolen our deposit and we are taking him to court. He said he would give it back and then stopped replying to emails. He also never deposited in a deposit security scheme. This has been an ongoing problem for 2 years. I would encourage everybody NEVER to use Nelsons... Read Full Review
Protected our deposit money and given it back at the end. Not have us take them to court. Reply to the court serving when it is served on them. Take responsibility. Provide a good quality house. Provide a good quality service.
By : Irfan Rafiq
Sep 17, 2014Dear Tenant, We take these accusations very seriously and we sincerely apologies if there has been any delay in the return of your deposit. Did you leave the property in the state you received...
By : 'Maram'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW12
This company is very bad and dishonest. I rented a place from them ( full of moulds and the boiler wasn't working) based on failed promises that they will fix everything. I sent an e-mail next day after I've been in the place that Im not happy with the place as its unhygienic, unclean and very... Read Full Review
I need my money back!
By : Matt
Sep 17, 2014Hi Maram. We are sorry to hear that this was a bad experience for you. When you moved into the studio you made us aware the next day that there was a leak coming from the boiler and that there was...
By : 'Shippuden'
Services : Letting( As a Tenant )
Would you recommend ? : No
Leo is an amzing realtor he provide an execellent services. he has been very sharp and listen to all the queries i have asking. I am havin a sublim appartment where i feel comfortable due to his amazing advices. I would recommend all my friends and other customers to call leo at the nelson agency... Read Full Review
By : Matt
Sep 17, 2014Thank you for this review 'Shippuden' Nelsons praise themselves on their customer service and Leo certainly goes 'above and beyond' his normal duties within the company. We are delighted that you...
By : 'Michael'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW8
Very happy with the services provided by NELSONS (7a Clapham Common South Side). Viewing organised on time, minimal paperwork and friendly... Read Full Review
By : 'VickyH'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE24
I couldn't have wished for a better experience. The staff were great, I went on several viewings with Matt, all of which were on time and fantastic finds. Irfan was great at returning my calls if Matt was out of the office. Once I had picked our chosen property to rent, the process was really... Read Full Review
By : Matt
Sep 17, 2014Hi Vicky thank you for your energetic and positive review. We are overjoyed to hear of your experiences and the service you have received from the staff here at Nelsons Clapham. It was certainly our...
By : 'Grace'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : Yes
Postcode : SW4
When I moved to London in Jan last year I never realised how stressful looking for a property would be. I was messed around by other agents in Clapham and incompetent staff where handling my case. On the off chance I saw an add on Gumtree for another property which matched my requirement so I... Read Full Review
By : Matt
Sep 18, 2014Thank you for your insightful review Grace. It is good to hear that your experience was pleasant and that Leo looked after you and found you exactly what you were looking for. If you are ever on...
Jaz
By : 'Avooooid'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW4
Firstly our move-in monies were miscalculated as they had 'forgotten' that we had paid part of it a month before and we had to prove this to them rather than them checking their records. The next problem started with us picking up the keys from the office on the move in day when we were asked if ... Read Full Review
By : Matt
Sep 17, 2014Dear tenant. Thank you for bringing your concerns to our attention. We take all comments into account and aim to have all matters handled in a timely manner. When money is receipted by Nelsons for a ...
Irfan
Michael
By : 'Michael'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SW4
As a landlord I have used Nelsons for lettings since 2007 and have only good things to say about them. They have always been down to earth and honest, which are two qualities that I have always appreciated. I recently used them to sell my property, which they did within 24 hours. I couldn't be... Read Full Review
Jaz
Adele
By : 'David'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW4
[[EDIT ORIGINAL START]] upon arriving in London I had already arranged several viewings through Foxtons, Marsh and Parsons and Nelsons. Knowing that I wanted to be in Clapham with only a week to find somewhere and as near to the tube as possible (who doesn't) but on a fairly tight budget I was... Read Full Review
By : Irfan Rafiq
Aug 14, 2013Hi David, Thank you for your kind words, its much appreciated kind regards Irfan and all the Team at Nelsons...
By : 'D'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW16
I disagree with the negative reviews of this estate agents. When I first called and showed interest in one of the properties they were advertising, they were extremely helpful and I managed to view the property later that day. The person that I was shown around by was extremely knowledgeable about... Read Full Review
By : 'D'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW16
I disagree with the negative reviews of this estate agents. When I first called and showed interest in one of the properties they were advertising, they were extremely helpful and I managed to view the property later that day. The person that I was shown around by was extremely knowledgeable about... Read Full Review