Cancelled viewing without informing vendor even after a clear conversation asking to inform of any change. Poor management and customer service after a reluctant... Read Full Review

I chose this agent because I felt very comfortable with Dan when he came to view and value. He wasn't too pushy, he just did his pitch and left me to think about what he said. I reckoned he had more local knowledge than the other agents and he didn't have to persuade me. Result:... Read Full Review

As a landlord I have tried to do everything I could for my tenants, when new ones entered the house it was always newly decorated and as attractive that I could make, we would spend time doing the garden as we were proud of the house The house is not a business as we inherited it following a... Read Full Review

We have recently completed buying our first house through Beals Hedge End branch. We had 3 viewings, all of which were easy to arrange and Liz and Dan made us feel very comfortable to take as much time as we wanted to look around the property. The entire process was very easy and smooth from their ... Read Full Review

I was extremely disappointed in the service I received (or not) from Beals at Hedge End. I had telephoned twice on the Monday and spoke to Barry (who was very polite and assured me had passed my telephone messages onto Lettings and they would call me back.) I then sent an online request for a... Read Full Review

Matt was extremely helpful throughout the whole letting process. He gave a friendly introduction to the property, kept me updated on its status on the market and completed the paperwork... Read Full Review

Prompt, helpful and knowledgeable during viewings of the property. Paperwork organised, thorough, and easy to understand. Inventory received promptly (although no acknowledgement from Beals Head Office of receipt of signed inventory or additional... Read Full Review

Steve and Dan were excellent help in securing the sale of my flat. I found them approachable and knowledgeable in the whole process and achieved a great... Read Full Review

I became a Landlord by accident rather than design. With no useful recommendations, sadly I chose the wrong agent in the first instance! However I got it right second time around by phoning Beals, Hedge End. From the very first phone call, Adrian was efficient, kept me informed and was... Read Full Review

Good service at a good price. As a Landlord, I was pleased with the service and I think my new tenant was as well. i was kept informed of progress and given good advice during the... Read Full Review

I decided to use Beals following their speculative e-mail to me as a reply to an advert I posted on Gumtree. I wouldn't ordinarily use an agent and therefore I had no hesitation in stating what I was prepared to pay for a tenant 'find-only' service. They agreed. They found a tenant within a matter... Read Full Review

I am pleased with the way the representatives from Beals helped me choose the property I am now renting. They were able to explain the processes of what I needed to do once I moved in and were on hand to offer help when I called with a... Read Full Review

We where told by agent that they could get £100 a month more than the other agents, where told they had plenty of clients waiting for a property like ours. Ended up letting it after month's of waiting at £100 under original price (£200 under what they said they would get) because people with... Read Full Review

I have used Beals for a number of years now (usually the Park Gate office and recently Hedge End) and, quite honestly, I would never use any other agent. The key to their excellent service is excellent communication. They always let me know exactly what's happening, every step of the way and... Read Full Review

Adrian and the team were very quick to find suitable tenants for my property. Tenants were in within 3 weeks of the property being marketed. Everyone in the Hedge End office is courteous and approachable and keep you... Read Full Review

I found the service from this estate agent to be excellent from my initial dealings with their Manager Stephen Coughtrey and thereafter Daniel Whitton. The brochure was excellently put together and looked expensive and professional and I cannot tell you how many compliments I received about it. ... Read Full Review

I found Adrian and the team at Hedge End very helpful and carried out what they said they would do quickly and efficiently & on budget. The contract details and assistance was very professional & I would recommend them and would defiantly use the office for services... Read Full Review

Adrian was nothing but courteous and did an excellent job getting our application through, he worked quickly and kept on top of us when things slowed down. He answered all of our questions, no matter how trivial. We have been left with an amazing property that ticked all of our boxes and a great... Read Full Review

Dale was an excellent agent, he had brilliant customer service skills, always helped us with any queries and was very quick at getting a response for us. Overall we were very pleased with the service he provided and would recommend friends and family to use him/beals in the... Read Full Review

Beals were all round great to deal with, very customer focused, everything was explained in detail and straight forward. We were into our property in super fast... Read Full Review