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Cambridge, CB4

2.4/5, 23 Reviews
35% Recommended

50% letting valuation accuracy

67% letting fee satisfaction

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"Do not let from this..."

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1 Star Review

By : 'Unhappy'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : CB4

Jan 17, 2014
People found this helpful0

Do not let from this agent. I rented the house with an agreement that a certain standard would be met when I moved in, it was not but after a couple of weeks a few jobs had been done. The garden was in a state, as was the inside of the house, poor decoration (done by the estate agent) with paint splashes everywhere, the house had mould in multiple rooms and stinking carpets, which they said was not an issue until they went round to do work on the bathroom in that first two weeks, after which they believed us and steam cleaned it three times. 6 months later we are still waiting for 3 jobs on that list to be done Extremely poor administration, if they email back it is just to delay matters, I don't believe that they actually do much organising of repairs. I believe they concentrate their efforts on getting the customer in then just ignore them once they have paid the fees. Avoid at all costs.


What agent could do to change your mind?

The agent could have responded to emails and phone calls in a faster fashion. Giving times and dates that things would be sorted, instead of \"this is in hand\" type emails. Nothing has been done to assure me that the work that is needed will be carried out at all.

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting50%67.00%£370£1,595
Address

Anglia Accommodation Services
190 Green End RoadCambridge, Cambridgeshire
CB4 1RN
01223 361612

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Anglia Accommodation Services Branches (View All 2)
Rude Useless ...

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1 Star Review
UserName

Simon

By : 'Lobna'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : No
Postcode : CB4

Sep 30, 2018
People found this helpful1

If you value your money and wish to live in a decent place avoid this agency. Previously a tenant with this agency I received nothing but rudeness and inadequacies from the staff who clearly have more idea about how to run coffee mornings than a letting... Read Full Review


Comments on Agent Fees

High

Comments (2)
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By : Mrs Jarvis

Dec 10, 2018

The tenant Lobna who made the above comments, is still a tenant and has been with my company for three years. At all times Lobna was given help and understanding with her difficult situation and it...

Avoid this Agency. They are ...

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1 Star Review

By : 'Mercedes'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CB4

Jan 20, 2018
People found this helpful0

Avoid this Agency. They are absolutely useless. We have rented a house with disgusting walls. We have asked them to paint it and they were always saying that someone will come but nothing happened at all im a year and a half. 2 housemates left the house in March and they get the full deposit back ... Read Full Review

Comments (0)
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I rented as a student in ...

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1 Star Review

By : 'Claire'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CB1

Aug 27, 2017
People found this helpful1

I rented as a student in 2015. When I went to pick up my keys they didn't give me my contract - It then took 2 months of weekly emails to finally et a hold of my contract and get my deposit into the deposit protection scheme (which they are legal obliged to do). The house previously had 9 tennents... Read Full Review


Comments on Agent Fees

Fees bad

Comments (0)
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Anglia Accommodation Services ...

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5 Star Review
UserName

Jean

By : 'Charlotte'
Services : Letting( As a Owner )
Rent PCM : £675
Would you recommend ? : Yes
Postcode : SS3

Apr 6, 2015
People found this helpful0

Anglia Accommodation Services (Green End Rd, Cambridge) managed my property for a number of years. Even though my property was a long way away from the office, Jean Jarvis always went above and beyond the call of duty to ensure a second to none property management service. I was promptly informed ... Read Full Review


Comments on Agent Fees

Realistic and affordable, very competitive and a better service than I had had from other agents.

Comments (0)
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I must say that this agent ...

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5 Star Review

By : 'Emma'
Services : Letting( As a Owner )
Rent PCM : £520
Would you recommend ? : Yes
Postcode : NG31

Feb 24, 2015
People found this helpful0

I must say that this agent was spot on running the management of my property, I would highly recommend them for the future and defiantly would recommend them if you have a property to let out. The service was first class from start to... Read Full Review

Comments (0)
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I would like to thank Anglia ...

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5 Star Review

By : 'stephen'
Services : Letting( As a Tenant )
Rent PCM : £370
Would you recommend ? : Yes
Postcode : NG31

Feb 24, 2015
People found this helpful0

I would like to thank Anglia Accommodation Services for their superb services whilst I was a tenant. I couldn't fault their staff and the help they gave me. I would recommend them to any of my friends and... Read Full Review

Comments (0)
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I have had a good service ...

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5 Star Review

By : 'Neil'
Services : Letting( As a Tenant )
Rent PCM : £1595
Would you recommend ? : Yes
Postcode : CB4

Feb 20, 2015
People found this helpful0

I have had a good service from start to finish from Anglia Accommodation. They always sorted out any problems I had and always very professional. Big thank you to the help with check out and the fast return of my... Read Full Review


What agent could do to change your mind?

its something that you have to pay and at least it was all up front one off payment


Comments on Agent Fees

its something that you have to pay and at least it was all up front one off payment

Comments (0)
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hi i would strongly recommend ...

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5 Star Review
UserName

Rob

UserName

Aneta

By : 'Rob'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : CB5

Jan 17, 2015
People found this helpful2

hi i would strongly recommend this agency as iv been with them for many years and have never had any problems they always trying to help any lodgers with any problems and they will never let you down... Read Full Review


What agent could do to change your mind?

hi i would strongly recommend this agency as iv been with them for many years and have never had any problems.


Comments on Agent Fees

hi i would strongly recommend this agency as iv been with them for many years and have never had any problems.

Comments (0)
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Hi I am with Anglian ...

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5 Star Review
UserName

Viral

By : 'Viral'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CB1

Oct 15, 2014
People found this helpful1

Hi I am with Anglian accodamation with last 2 year and they response very well and I have no problem with them In my view they are excellent... Read Full Review

Comments (0)
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While I haven't rented from ...

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2 Star Review

By : 'N'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : CB1

Apr 3, 2014
People found this helpful0

While I haven't rented from this agency, I recently arranged to view a property to rent. The agent sent out to show us around called us 30 minutes before the arranged time to find out 'where we were' and asked if we could come early. We were then left standing outside the property for about... Read Full Review


What agent could do to change your mind?

They could be easier to contact, call back when they say they\'re going to and generally be a little more professional all round. What kind of letting agency LOSES the keys to their properties?? Ludicrous.

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Do not let from this ...

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1 Star Review

By : 'Unhappy'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CB4

Jan 17, 2014
People found this helpful0

Do not let from this agent. I rented the house with an agreement that a certain standard would be met when I moved in, it was not but after a couple of weeks a few jobs had been done. The garden was in a state, as was the inside of the house, poor decoration (done by the estate agent) with paint ... Read Full Review


What agent could do to change your mind?

The agent could have responded to emails and phone calls in a faster fashion. Giving times and dates that things would be sorted, instead of \"this is in hand\" type emails. Nothing has been done to assure me that the work that is needed will be carried out at all.

Comments (0)
Was this helpful?:
This Agents was absolutely ...

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5 Star Review

By : 'Jenny'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CB23

Sep 6, 2013
People found this helpful1

This Agents was absolutely brilliant, the quality of service went beyond the commission we paid, I would definitely use this agent... Read Full Review

Comments (0)
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Incredibly unprofessional ...

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1 Star Review

By : 'annoyedtenant'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CB4

Aug 27, 2013
People found this helpful0

Incredibly unprofessional company, when I moved into the property it had not been cleaned, the paint was flaking from the walls in large patches and the glass pane on the front door was broken. The company avoided communication at all costs and requests for repairs on the property were largely... Read Full Review

Comments (2)
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By : A

Sep 6, 2013

At no time in the company's 25 year history have we had a report of mice living under the sink! We work very closely with an environmentally office at the council who acts in an advisor manner if we...

Wish I had read reviews on ...

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1 Star Review

By : 'TheSej'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : CB1

Mar 20, 2013
People found this helpful0

Wish I had read reviews on this company before I handed over any money to them! If you are thinking about renting from Anglia Accommodation do not, they will make any excuse not to give you your money back, and are extremely unprofessional. DO NOT LET FROM THIS... Read Full Review

Comments (0)
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I rented an apartment through ...

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1 Star Review

By : 'Anonymous'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CB4

Mar 7, 2013
People found this helpful1

I rented an apartment through Anglia Accommodation. The first problem was that they refused to provide me a copy of the contract I'd signed with them when I asked for it. The second major problem was that, for the 2 years I rented from them, they did not respond to one complaint I made, nor fix... Read Full Review


What agent could do to change your mind?

The agency repeatedly and systematically lied to me, misled me and mismanaged the property I was renting from them. They are also treating my deposit monies in a suspicious manner and I will uncover what\'s going on.

Comments (0)
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I rented an apartment through ...

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1 Star Review

By : 'Anonymous'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CB4

Mar 7, 2013
People found this helpful1

I rented an apartment through Anglia Accommodation. The first problem was that they refused to provide me a copy of the contract I'd signed with them when I asked for it. The second major problem was that, for the 2 years I rented from them, they did not respond to one complaint I made, nor fix... Read Full Review


What agent could do to change your mind?

The agency repeatedly and systematically lied to me, misled me and mismanaged the property I was renting from them. They are also treating my deposit monies in a suspicious manner and I will uncover what\'s going on.

Comments (0)
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Absolutely the worst lettings ...

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1 Star Review

By : 'T'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CB1

Feb 27, 2013
People found this helpful0

Absolutely the worst lettings agency I have ever used in my life. I rented a flat but through these guys but after a couple months the washing machine stopped working and I requested it to be fixed/replaced. Had to call many times over many weeks only to be finally told neither they (managing... Read Full Review

Comments (0)
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After having dealings with ...

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1 Star Review

By : 'D'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CB1

Feb 26, 2013
People found this helpful0

After having dealings with Anglia Accommodation Services at three different properties since 2008 (not out of choice). I can definitely say that they are a terrible letting agents. They do not respond to calls or reports for repair, you are better off fixing the problem yourself. They are also... Read Full Review

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They had us live in a house ...

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1 Star Review

By : 'Lia'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CB1

Feb 17, 2013
People found this helpful2

They had us live in a house with no heating in the winter, the house was as cold as it was outside, it snowed! they lied saying that the boiler wasnt working because of us??? so when everyone brought electric heaters and the bill came up more than they wanted thats when the heating miraculously... Read Full Review


What agent could do to change your mind?

They need to just shut down, theres no level of help for them.

Comments (0)
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If you are thinking of ...

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1 Star Review

By : 'very'
Services : Letting( As a Tenant )
Would you recommend ? : No

Dec 3, 2012
People found this helpful0

If you are thinking of renting a property and Anglia is the last estate agent on the face of the planet. You would probably be better off placing an advert in the window of your local newsagent. Awful customer service; they never return calls. By this I mean NEVER. Phones in their office are... Read Full Review

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1 - 20 of 23 items
No fees information available

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.

Last updated at 10/8/2019, 2:39:38 AM by allAgents

Awards won by Anglia Accommodation Services, Cambridge CB4 1RN