The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry
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3.5/5, 17 Reviews
65% Recommended
100% letting valuation accuracy
67% letting fee satisfaction
Marie Ann
By : 'Niki'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : GL7
I wish I had come across this website before we decided to rent through Perry Bishop. After being in our rental property for 4 months we asked the Agents (Perry Bishop/Leaders) to speak to the landlord about an early release. We were not happy about several changes to the property in the initial contract period. We heard noting until 2 weeks later, where Marie Ann telephoned me and asked if we would like to be released from our contract a month early as the Landlord had someone that wanted to move in to the property one month before our contract run out. We were delighted to accept this deal and sent by email and letter, notice to end the rental, by mutual agreement at no extra cost to us. The next morning I telephoned the agents to confirm they had received the letter and email the day before. They acknowledged this, but then informed me that the Landlord had changed their mind and we could no longer leave a month early unless we paid the extra month! They had the cheek to say we were in the wrong and not them (acting as the Landlords agent), expecting the new agreement to stand. We had contacted our new Agents and informed them that we would be moving into the new property a month early. The Agents said we were lying about what had been said, even though we had witnesses. The saga goes on and they are now saying we would have to pay the Landlords re-letting fee if they manage to find someone before the end of our original contract. They have ignored most of my contact with them, except where they have sent a letter to state that they have accepted the end of tenancy letter we sent them, from six months, when we only sent a letter to say we were released after five months.They are very unprofessional and feel that they could have met us half way at least, even though they made the error in informing us that we could leave early. They are denying everything, even though we have the TRUE facts and proof! They even expect us to allow the Landlord access for IMPROVEMENTS before the end of the six months. it states in the contract access for essential repairs and viewings for future tenants. I would not recommend this company. I shall be making a complaint to their head office and the Ombudsman.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Letting | 100% | 67.00% | £500 | £1,600 |
Leaders
Northway House East, Cirencester, Gloucestershire
GL7 2QY
01285 642 550
Sophie
By : 'matthew'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : GL7
Wow what an excellent service From the start to collection of the keys it has been a smooth and easy The staff have been excellent and have kept me informed all the way Totally recomment Leaders as a letting agent anytime Very... Read Full Review
By : 'Totally'
Services : Letting( As a Tenant )
Rent PCM : £1600
Would you recommend ? : No
Postcode : GL8
An ongoing list of poor experiences left us feeling this could possibly the worst agent for quite some radius. Hard to get hold of, slow to respond to anything, little action to see issues through to resolution and little to no support in having our deposit returned. Aside from the utility ... Read Full Review
Kirsty
Sophie
By : 'Gordon'
Services : Letting( As a Owner )
Would you recommend ? : Yes
I have been using Leaders/Perry Bishop for almost 10 years. Excellent service. Kirsty and Sophie have continued the good work finding a new tenant in just a few days. Well... Read Full Review
Jasmine
By : 'Vivien'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : GL7
Service efficiency has been Jasmine's key to getting my property rented. It is so refreshing dealing with someone who has a "yes, I can do" attitude. So many thanks Jasmine and thanks to the other staff in Cirencester who have assisted at times she was not at her... Read Full Review
Chloe
By : 'Chloe'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : GL7
Kirsty has been amazing, very helpful and sorted things very quickly for me. Would definitely recommend. Can’t wait to see how it... Read Full Review
By : 'Tim'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : GL7
I've dealt with Leaders for the last 6 years and their service has been faultless. They have dealt really well with the last year's 'problems. Happy to... Read Full Review
Kirsty
By : 'Paul'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : GL7
Thank you so much to Kirsty for helping us find a property at a stressful time. We were very impressed with your efficiency and making the whole process that bit easier. Highly... Read Full Review
Kirsty
By : 'Eleanor'
Services : Letting( As a Tenant )
Rent PCM : £645
Would you recommend ? : Yes
Postcode : GL7
Admittedly, after reading some reviews, I was feeling nervous about using Leaders. However, I'm very pleased we did. They found us a lovely flat which suits all our needs. The process was exceedingly easy and they guided us through the process of viewing flats to application. I did not... Read Full Review
By : 'Sophia'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : GL7
Had a great experience with Leaders. The estate agents were very helpful with our questions and very quick to arrange a viewing of the property we were interested in. Very friendly and... Read Full Review
Sophie
By : 'Isabella'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : GL7
Couldn’t of asked for an easier process. Especially in such a difficult time! Sophie was always there to answer my questions and was more than helpful. The process was so easy and we had the keys within 3 weeks. Very... Read Full Review
Jasmine
By : 'Hannah'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : GL5
Brilliant service received from Jasmine. She couldn't of been more helpful. I was only enquiring however I would definitely recommend Leaders. Thank... Read Full Review
By : 'Neale'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : No
Postcode : SN16
I have rented several houses through various agencies - this one seems to like grabbing money for old rope and charging tennants for everything - even yearly to renew contracts - also good luck getting any money you are owed back from them at the end of tenancy for over paid rent. Very slow at... Read Full Review
By : 'Lynda'
Services : Letting( As a Owner )
Rent PCM : £1295
Would you recommend ? : Yes
Postcode : GL8
A professional prompt friendly service. They were very informative leaving a detailed information pack. The rental pricing was accurate and... Read Full Review
Good fees.
By : Kirsty Farrow
Dec 13, 2018Thank you very much Lynda for your positive...
By : 'Annoyed'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : No
Postcode : GL7
We have moved in to our little cottage and after 7 days we are still without a working shower and t.v. areial. We are apparently 'not a priority'. We both have physical jobs and it is outrageous that after spending a ridiculous amount on agents fees that they have not met their side of the... Read Full Review
Appalling. Especially with the service received.
By : 'Janine'
Services : Letting( As a Tenant )
Rent PCM : £500
Would you recommend ? : No
Postcode : SN16
My husband and I lived in our rental property for 18 months. We continuously complained about a severe damp issue in the property. Perry Bishop of Cirencester were managing the property and ignored our complaints. For the whole time we lived there we ran two dehumidifiers at our own cost in an... Read Full Review
Perry Bishop do not advise you how closely you should be looking at the property when you move in. They will zoom in on the corner and photograph any odd hairs or specks of dust when tenants move out. Perry Bishop should either take more normal general photos upon tenants moving out or scrutinise the property to that harsher degree upon people moving in. That's only fair right!
I feel that the fees we paid before moving in were quite high, on top of that I don't really understand why there is a renewal fee - its in Perry Bishops interest for tenants to renew right?
Marie Ann
By : 'Niki'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : GL7
I wish I had come across this website before we decided to rent through Perry Bishop. After being in our rental property for 4 months we asked the Agents (Perry Bishop/Leaders) to speak to the landlord about an early release. We were not happy about several changes to the property in the initial... Read Full Review
By : 'Mr'
Services : Letting( As a Owner )
Would you recommend ? : No
Have repeatedly asked for statistical information regarding the property and its letting history to help with a complex legal case but was fobbed off and ignored, the information was not forthcoming. When I entered into a dispute with a tenant regarding a deposit I was fed reapeated factual... Read Full Review
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