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The UK's Largest Customer Review Website for the Property Industry
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2/5, 26 Reviews
27% Recommended
31% sales valuation accuracy
0% letting valuation accuracy
40% sales fee satisfaction
40% letting fee satisfaction
By : 'Rentingexperience'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : NW4
This was the worst rental experience I have ever had. Both agents were extremely rude, lied about the property, attempted to rush us into signing the contract without reading it. When we read it and asked for changes were extremely rude. House was a mess and not as described. Do not rent with this agency.
By : London Rentals Ltd
Jun 12, 2015London Rentals is now proudly under New mamnagemt. We hope future customers will have a great experiance working with our new staff.
By : London Rentals Ltd
Jul 27, 2015Dear Renting Experiance Many thanks for taking the time to write us a review. The reviews are invaluable to the growth of our company. We have recently been taken over by a new management company. Together with intensive staff training and company restructuring we are now pleased to offer a whole new range of services as well as a high level of customer service. We are aware the previous management team had let many clients and tenants down. We have vigorously re trained the new staff with a whole new set of policy's and procedures ensuring the clients of London Rentals all experience great customer service. We are excited with the new dedicated departments as we have already seen clients benefit from the changes. The new maintenance team work tirelessly to ensure all problems in a property are resolved as quickly as possible, currently we are expanding the team to have builders in each area, so a call out would result in a same day visit at a time to suit. Our young friendly team are dedicated to moving you into your ideal property and they are always happy to meet prospective tenants at the property to show them around, we hope that all our new clients as well as our current tenants enjoy seeing the changes that are being made and have a positive experience. In house we have a dedicated team answering all question clients may have, as well as having a new office that they are welcome to visit. The finance team are dedicated to helping tenants keep their rental accounts in order as well as offering many new services. Lettings Team The lettings department compromises of our experienced negotiators together with a dedicated team in house, posting and updating adverts on all our online portals throughout the day. Our negotiators show all our properties to prospective tenant, and can instantly answer any questions the tenants may have at the viewing. The lettings team is also supported by the accounts team, ensuring a quick turnaround from holding deposit to the signing of a tenancy. Property Management Our property management department provides an important service to many of our clients. For landlords who reside overseas as well as those who neither wish to be involved in routine management or have contact with their tenants, this service is invaluable. Our landlords are provided with a copy of the inventory alongside the tenancy agreements for their records, covering all relevant information from meter readings to detailed reports of the condition of the property. This service also covers collecting rents and administrating the bills on your behalf and organising repairs and replacements as required. We endeavour to look after the properties in the most cost efficient way and keep both you and the tenants duly informed. Refurbishments Our management team in conjunction with the lettings team advise and arrange all size refurbishments. Our aim is to achieve the best standard required to successfully market your properties in order to achieve the maximum rental value. Using our contractors and professionals who we have tried and tested over the years, ensuring that this is a valuable service and we are proud to be offering it. Marketing & PR We have recently launched a social media presence as well as being present on the top property websites. We aim to be on all social media portals in the near future as well as advertising in the various community papers. Leasing We offer guaranteed rent, higher than the local housing allowance rates; we cover all areas within the M25, and outskirts, including Luton, Southend, Gravesend, Crawley, Basildon and Harlow. Leases range from two to five years. Properties are rented to local councils with whom we work closely with, and the rent is paid whether the property is occupied or not. We do full management services on these properties. This scheme offers landlords peace of mind knowing that their properties are rented out on long leases with guaranteed rental incomes. Legal We have an in house legal team and we offer all services from notices to quit through to instructing bailiffs. We aim to provide you with an expert service, in full compliance with all legal requirements, at a fraction of the price you would pay a solicitor. Building Works We offer a service to oversee all property building works including loft or property conversions, small scale decorations or complete property refurbishments. We have a team of specialist builders who we work closely with. We take care of projects from start to finish from architects to meter installation; we work alongside building control to specific regulations. We work alongside the council for planning permission and council tax bandings. Please do not hesitate to contact us if you have any questions or are interested in any of our services. We look forward to greeting you at London Rentals.
Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
---|---|---|---|---|
Sales | 31% | 40% | £0 | £0 |
Lettings | 0% | 40% | £300 | £2,800 |
London Rentals Ltd
Britannic House, 17 Highfield Road, London, Greater London
NW11 9LS
0843 4716144
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
By : 'Alfie'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : E14
Absolutely useless! I arranged two viewings and they didn’t turn up to either. They don’t have a direct line so you can’t even speak to someone, if you’re looking for a flat don’t use... Read Full Review
By : 'Angelina'
Services : Letting( As a Tenant )
Rent PCM : £670
Would you recommend ? : No
Postcode : RM1
Would never use this firm again neither would I recommend it to anybody with sense...since leaving the property I rented 3 months ago I'm yet to receive my deposit when I call them up I get past from piller to post nobody knows where my deposit is despite me paying it in their office. They refuse... Read Full Review
By : mr saini
May 24, 2017Hi, how did you get your deposit in the end please, I'm having difficulty's getting my deposit...
By : 'Jessica'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : N15
I had read the bad reviews about this estate agency but was assured that they had changed ownership, and considering most estate agents seem to have negative reviews I proceeded anyway to rent through this agency. Whilst I was a little reticent at first, and perhaps overly cautious with paper... Read Full Review
Agent's fees are very standard.
Agent's fees are very standard.
By : Rebecca
Apr 18, 2016Many thanks for your review. We are working to make all the needed changes so our clients have the best...
Sruli
By : 'Freya'
Services : Letting( As a Tenant )
Rent PCM : £2800
Would you recommend ? : No
Postcode : E9
This rental is absolutely awful. We viewed a rental with Sruli, we put an offer in, paid a holding deposit then did not hear from them for 6 days. We rung the office every day, and Sruli's mobile - no answer. We finally went to find their office and Britannic House which was empty and did not have... Read Full Review
By : London Rentals & Sales LTD
Dec 23, 2015Dear Freya I'm so sorry you had the experience. Unfortunately this is not how we run. and you had a bad experience for which I apologies. this member of staff no longer works here any more. We...
Martin
Joseph
By : 'Adrian'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : NW11
They are a total nightmare, making you wait and then starting bid auction on the property to see with at least 10 people.This should be forbidden! Rude, unprofessional, they did not hesitate to lie I was shocked and so were the 2 couples I was walking back to the station with. Do not bother to... Read Full Review
By : London Rentals Ltd
Jun 2, 2015Many thanks for taking the time to add a review. These reviews help future prospective tenants make informed decisions on which companies to use. I would like to apologise for any bad experience you ...
Joseph
By : 'Yvonne'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE6
Firstly - Joseph O'Neil - this is just for you. I feel you need a little lesson in how to conduct yourself, please take it in as you were obviously not trained properly as an adult. So take note - 1) Learn to organise yourself, 2) Learn how to be professional, 3) TRY to learn how to respect others, ... Read Full Review
Close down your business and pursue a different career as Lettings/Sales is clearly the wrong career for you.
By : London Rentals Ltd
Jun 2, 2015Many thanks for taking the time to add a review. These reviews help future prospective tenants make informed decisions on which companies to use. I would like to apologise for any bad experience you ...
Joseph
By : 'Sam'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : NW10
I had a great experience and was amazed to see how far their staff went to accommodate me. I couldn't make it to any of the viewing so Mr O'Neil kindly met me at the property at 11pm at night. He let me take a good look around the 2-bed flat and at no time did he make me feel hurried. He... Read Full Review
He was clear when we first phoned about their fees and how much it would cost. I managed to knock him down a bit :-)
By : London Rentals Ltd
Jun 2, 2015Many thanks for taking the time to write a review on our company. I'm glad you have had a good experience as we have been working with new management to improve our customer...
By : 'London'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : SM6
I contacted the agent about a studio and arranged a viewing. He texted me the address and I realised the address is different from the one I had called to query about. I found the advert and pictures of this particular address on the website I think it was Zoopla. The studio was crappy and... Read Full Review
By : London Rentals Ltd
Jun 2, 2015Many thanks for taking the time to add a review. These reviews help future prospective tenants make informed decisions on which companies to use. I would like to apologise for any bad experience you ...
Joseph
By : 'Kadap'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : No
Postcode : TW4
The most pathetic agency I have ever dealt with. After looking at their ad, in zoopla for a two bedroom flat for £850, I called multiple times and their phone kept saying leave the address you are looking for, our agents will call you back. One day, received a message to view the apartment with... Read Full Review
First of all, they should pick up their calls. and the next thing is they need to publish the rent of the property correctly, rather than asking bunch of people to view the property and putting auction. also they need to respect the prospective customers. A lot of things need to improve. In my opinion they need to start from scratch.
We have not paid the fees yet.
By : London Rentals Ltd
Jun 2, 2015Many thanks for taking the time to add a review. These reviews help future prospective tenants make informed decisions on which companies to use. I would like to apologise for any bad experience you ...
Joseph
By : 'nicharles'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £845
Would you recommend ? : No
Postcode : RH1
DO NOT DEAL WITH THIS AGENCY! Me and my partner went to view a property arranged by a "Joseph", however we were left waiting around outside in the cold for 30 mins. When we called him he seemed like he forgot about the viewing but asked us our location and said he'd meet us there in a... Read Full Review
By : London Rentals Ltd
Jun 2, 2015Many thanks for taking the time to add a review. These reviews help future prospective tenants make informed decisions on which companies to use. I would like to apologise for any bad experience you ...
Joseph
By : 'Diana'
Services : Letting( As a Tenant )
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : SW1V
I have to say i was pretty amused at the amount of people at last nights viewing in Pimlico victoria, Joseph was very busy trying to handle the two flats he was showing, in the end i won the bid and have secured the property, kept to what he has promised so far so good. He is straight up and kind... Read Full Review
150 pretty standard for London
By : London Rentals Ltd
Jun 2, 2015Many thanks for taking the time to write a review on our company. I'm glad you have had a good experience as we have been working with new management to improve our customer...
Martin
By : 'Londoner'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £485
Would you recommend ? : No
Postcode : N4
Scam artists will take your deposit and run know what to look out for!! be very careful when dealing with this agency First I was looking for a property tried to get in contact with Martin after a couple of weeks I gave up then I got bombarded with text messages up to 2 a day asking if I wanted ... Read Full Review
To stop being scam artists and trying to fool people into taking their money
By : London Rentals Ltd
Jun 2, 2015Many thanks for taking the time to add a review. These reviews help future prospective tenants make informed decisions on which companies to use. I would like to apologise for any bad experience you ...
Martin
By : 'Leo'
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : E11
They were so helpful and polite and made it all very easy for me! I would recommend them to anyone I know who is looking for a property to... Read Full Review
The fee was small for the service they gave me.
By : London Rentals Ltd
Jun 2, 2015Many thanks for taking the time to write a review on our company. I'm glad you have had a good experience as we have been working with new management to improve our customer...
By : 'Keith'
Services : Letting( As a Tenant )
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : NW10
An excellent service, London Rentals were courteous, friendly and true to their word. They provided me with a fully furnished flat for a reasonable price, and always answered my calls/emails... Read Full Review
The fees were fair and up-front, unlike other agents I\'ve used in the past who seem to create fees for every request.
By : London Rentals Ltd
Jun 2, 2015Many thanks for taking the time to write a review on our company. I'm glad you have had a good experience as we have been working with new management to improve our customer...
Martin
By : 'Ilham'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £1170
Would you recommend ? : No
Postcode : N11
Viewed a property one of the staff members told me prior to me viewing the property requirements needed I was happy with the property and was asked if happy to bring a holding deposit arrived at the estate agents with all the relevant documents to then walk in and feel a presence all staff in the... Read Full Review
By : Alex
Aug 18, 2014Pls stay away from them, From Jack and especially DANNY. They are a group of scammers. I viewed a flat two weeks ago and this was totally different from what was advertised. I asked what happened to ...
Daniel
By : 'AvoidLondonrentalsltd'
Services : Letting( As a Tenant )
Rent PCM : £300
Would you recommend ? : No
Postcode : NW11
AVOID LIKE THE PLAGUE.... CROOKS AND THIEVES.... This agency are a bunch of cowboys. They make up fake adverts online to get a deposit and then don't get back to you. When we finally got through Danny the boss is the rudest creature on planet earth who is dishonest and crooked and will scam... Read Full Review
By : London Rentals Ltd
Jun 2, 2015Many thanks for taking the time to add a review. These reviews help future prospective tenants make informed decisions on which companies to use. I would like to apologise for any bad experience you ...
By : 'Rentingexperience'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : NW4
This was the worst rental experience I have ever had. Both agents were extremely rude, lied about the property, attempted to rush us into signing the contract without reading it. When we read it and asked for changes were extremely rude. House was a mess and not as described. Do not rent with... Read Full Review
By : London Rentals Ltd
Jun 12, 2015London Rentals is now proudly under New mamnagemt. We hope future customers will have a great experiance working with our new...
By : 'Angry'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : E11
"*" Highly Unprofessional. After i paid the Holding deposit, the agency would'nt answer my phone. After multiple tries, i finally got through... they started postponing the dates ... finally i realized that it is just a scam and they actually have no properties with them. they make up... Read Full Review
Nothing ... They can\'t improve !!
By : London Rentals Ltd
Jun 2, 2015Many thanks for taking the time to add a review. These reviews help future prospective tenants make informed decisions on which companies to use. I would like to apologise for any bad experience you ...
By : 'hello'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : NW7
Very rude "8" agency, who just doesnt care about customer service. We were about to move into the property, all we come to know on the day of moving that the landlord is not in the country and we cant move in. the same continued on the next day... the agent does answer any amount of... Read Full Review
By : London Rentals Ltd
Jun 2, 2015Many thanks for taking the time to add a review. These reviews help future prospective tenants make informed decisions on which companies to use. I would like to apologise for any bad experience you ...
By : 'DK123456'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : N22
Saw their ad on gumtree. Attempted to contact them, and they were very slack about getting in contact. When I finally got through to "Martin" - I detected the dishonesty in his voice, as he tried to push another property on me, in his condescending manner. I would stay clear from these ... Read Full Review
By : London Rentals Ltd
Jun 2, 2015Many thanks for taking the time to add a review. These reviews help future prospective tenants make informed decisions on which companies to use. I would like to apologise for any bad experience you ...