The UK's Largest Customer Review Website for the Property Industry

RMA Properties Ltd Logo

RMA Properties Ltd

3.3/5, 25 Reviews
60% Recommended

100% letting valuation accuracy

63% letting fee satisfaction

Contact Us
RMA Properties Ltd is a well-established independent residential property management and lettings agency with over 200 + properties encapsulating over forty years’ experience in the lettings industry. The company has proudly developed area specific knowledge of the local Oxford areas, especially East Oxford,
Headington and Marston as well as the wider region, including Oxford City centre and the Botley area.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting100%63.00%£375£2,550
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
101310000010
Areas covered
  • Cowley
  • Headington
  • Marston
Address

RMA Properties Ltd
101a Cowley RoadOxford, Oxfordshire
OX4 1HU
01865 251025

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:00
  2. 09:00 - 17:00
  3. 09:00 - 17:00
  4. 09:00 - 17:00
  5. 09:00 - 17:00
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
  • ?Relocation Agent Network
  • ?National Homes Network
  • ?Move With Us
  • allAgents Portal
  • OnTheMarket
  • Rightmove
  • Zoopla
Social Media
FacebookLinkedinEmail
Members of
logologo
Latest Properties

No Property Found

No Property Found
BRANCH ASSET
Helpful ...

Share On :  FacebookTwitter

5 Star Review
UserName

Ashley

By : 'Nathan'
Branch : Oxford, 101a Cowley Road
Services : Letting( As a Tenant )
Rent PCM : £2100
Would you recommend ? : Yes
Postcode : OX4

Jul 27, 2023
People found this helpful0

It has been an interesting year for us tenants, we had a variety of issues stemming from an inadequate landlord. However, the staff at RMA helped us to find solutions that were suitable to the context and benefitted most parties involved. We'd like to personally thank Ashley Bolton, HMO ... Read Full Review

Comments (0)
Was this helpful?:
Very professional service ...

Share On :  FacebookTwitter

5 Star Review
UserName

Hassan

By : 'Sami'
Branch : Oxford, 101a Cowley Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : OX1

Mar 15, 2021
People found this helpful0

Very professional service many thanks for all your help especially Hassan. Was looking after me and made sure I got what I ... Read Full Review

Comments (0)
Was this helpful?:
Very professional service ...

Share On :  FacebookTwitter

5 Star Review
UserName

Hassan

By : 'Sami'
Branch : Oxford, 101a Cowley Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : OX1

Mar 15, 2021
People found this helpful0

Very professional service they were very helpful especially Hassan they made sure I got what I needed and was very ... Read Full Review

Comments (0)
Was this helpful?:
Helpful and ...

Share On :  FacebookTwitter

5 Star Review
UserName

Karina

By : 'Richard'
Branch : Oxford, 101a Cowley Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : OX3

Mar 11, 2021
People found this helpful0

We definitely enjoyed living in a property managed by RMA. They were always helpful and quick in providing assistance for the few maintenance issues that arose. The property itself was great and we had no unpleasant surprises. The process of signing and renewing the lease as well as handing over to ... Read Full Review

Comments (0)
Was this helpful?:
Taking advantage of students. ...

Share On :  FacebookTwitter

1 Star Review

By : 'Dan'
Branch : Oxford, 101a Cowley Road
Services : Letting( As a Tenant )
Rent PCM : £500
Would you recommend ? : No
Postcode : OX3

Jan 20, 2021
People found this helpful3

I would give this agency zero stars if possible. Very very poor service. In a house with multiple issues that were never addressed and then they attempted to steal the deposit with completely illegitimate claims. Beware. I would recommend taking an itinerary of the house you move into because it ... Read Full Review

Comments (0)
Was this helpful?:
Cowley - OxfordI would give ...

Share On :  FacebookTwitter

1 Star Review

By : 'Caroline'
Branch : Oxford, 101a Cowley Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : OX4

Sep 29, 2020
People found this helpful1

Cowley - Oxford I would give ZERO stars if possible. Worst letting agency I have ever experienced. They never replied to our emails, we moved into a furnished house where half of the furniture was broken and it took more than 2 months for them to get it fixed. Now that we moved out, they ... Read Full Review

Comments (0)
Was this helpful?:
We've had a really good ...

Share On :  FacebookTwitter

5 Star Review
UserName

Fiona

By : 'Tania'
Branch : Oxford, 101a Cowley Road
Services : Letting( As a Tenant )
Rent PCM : £995
Would you recommend ? : Yes
Postcode : OX4

Jul 21, 2020
People found this helpful0

We've had a really good experience with RMA properties with quick problem solving and a really good communication during our 2 years with them, they've always been friendly but professional and they've been able to solve any kind of situation that we could have found in our ... Read Full Review

Comments (0)
Was this helpful?:
RMA customer service is ...

Share On :  FacebookTwitter

1 Star Review

By : 'Chiara'
Branch : Oxford, 101a Cowley Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : OX3

Sep 12, 2019
People found this helpful1

RMA customer service is shocking. Throughout the tenancy they were negligent - not responding to maintenance issues. Leaving rubbish in the garden from previous tenants for six months and taking two weeks to replace a mouldy mattress at the start of the tenancy that was not fit to sleep on. ... Read Full Review

Comments (0)
Was this helpful?:
Nice letting ...

Share On :  FacebookTwitter

5 Star Review
UserName

Lauren

By : 'NN'
Branch : Oxford, 101a Cowley Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : OX4

Jun 30, 2019
People found this helpful0

I recently checkout of a property managed by RMA properties on Cowley, and I had a really good experience with Lauren; that's why I feel the need to write her a review. Lauren managed my flat and was always very nice and helpful. Of course, it's not always easy when some things needed ... Read Full Review

Comments (0)
Was this helpful?:
Worst company. Wouldn't ...

Share On :  FacebookTwitter

1 Star Review
UserName

Lauren

By : 'JJSLLS'
Branch : Oxford, 101a Cowley Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : OX3

Nov 7, 2018
People found this helpful2

From the start RMA have been more than disappointing. Their organisation is actually disgusting. When trying to confirm our tenancy initially, our private and confidential documents (photocopies of passports and bank letters) were lost for multiple tenants on 3 occasions by RMA. This is ... Read Full Review

Comments (0)
Was this helpful?:
Irresponsible and ...

Share On :  FacebookTwitter

1 Star Review

By : 'Holly'
Branch : Oxford, 101a Cowley Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : OX1

Oct 14, 2018
People found this helpful1

The only reason to do business with this company is because they have a market monopoly on private rentals in certain areas in Oxford. Unfortunately, the office is highly disorganised, slow to react to repair/maintenance problems and mismanaged. At nearly every stage of my experience with them they ... Read Full Review


Comments on Agent Fees

N/A

Comments (0)
Was this helpful?:
Overall, I have a very ...

Share On :  FacebookTwitter

5 Star Review
UserName

Fiona

By : 'NN'
Branch : Oxford, 101a Cowley Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : OX4

Jul 27, 2017
People found this helpful0

Overall, I have a very positive experience RMA, especially Fiona was very nice and helpful with the property viewing and the application process. I had many questions, and she gladly helped explaining all the process to me. Reyanda and everyone at the office were also very nice to help me with the ... Read Full Review


Comments on Agent Fees

The fee could have been a little lower, but wasn't too bad.

Comments (0)
Was this helpful?:
Reyanda has been great so ...

Share On :  FacebookTwitter

4 Star Review

By : 'Alex'
Branch : Oxford, 101a Cowley Road
Services : Letting( As a Tenant )
Rent PCM : £800
Would you recommend ? : Yes
Postcode : OX4

Jul 5, 2017
People found this helpful0

Reyanda has been great so far. Very organised, replies to emails straight away and is very pleasant to deal with. The entire process of beginning to rent was done very quickly and efficiently. I can't yet comment on how they manage the property or whether they return the deposit as that is ... Read Full Review


Comments on Agent Fees

Roughly the same as everywhere else, though unlike some other places they don't offer the option of making amendments in the contract, which means you're essentially paying for just a copy of last year's contract but even with that the fees aren't ridiculous.

Comments (0)
Was this helpful?:
I own a flat next door to one ...

Share On :  FacebookTwitter

5 Star Review

By : 'Aric'
Branch : Oxford, 101a Cowley Road
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : OX3

Mar 8, 2017
People found this helpful1

I own a flat next door to one of RMA's properties. I asked them to fix some of the (fence) damage caused by storm Doris, they did it diligently! great customer service! Can't imagine how amazing they must be with their actual tenants. Well done ... Read Full Review


Comments on Agent Fees

n/a

Comments (0)
Was this helpful?:
Barney and Fiona have helped ...

Share On :  FacebookTwitter

4 Star Review
UserName

Fiona

By : 'Sabita'
Branch : Oxford, 101a Cowley Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : OX3

Feb 25, 2017
People found this helpful0

Barney and Fiona have helped me find my ideal flat in Oxford very quickly. From the start they have listened to exactly what I wanted and suggested only properties that fit my criteria. Fiona also stayed in the office late to allow me to make the booking. I'm very grateful to them both. (NB I ... Read Full Review


Comments on Agent Fees

Very high! Chancellors charge only £160 per person regardless of student/professional status.

Comments (0)
Was this helpful?:
Dani was very easy to deal ...

Share On :  FacebookTwitter

5 Star Review

By : 'Scott'
Branch : Oxford, 101a Cowley Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : OX4

Feb 10, 2017
People found this helpful1

Dani was very easy to deal with and very professional. She did a fantastic job at dealing with any issues I had, was very caring about me and seems to care greatly about her job and the company she works ... Read Full Review

Comments (0)
Was this helpful?:
I have been using this agency ...

Share On :  FacebookTwitter

5 Star Review
UserName

Catrina

By : 'Emma'
Branch : Oxford, 101a Cowley Road
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : OX3

Jan 23, 2017
People found this helpful2

I have been using this agency for many years now and their professionalism, efficiency and extraordinary efforts made to ensure tenants' needs are met at the highest possible standard never fails to impress me! When they say they'll get something done, they ALWAYS deliver as promised! I admire ... Read Full Review


Comments on Agent Fees

Standard competitive rates.

Comments (0)
Was this helpful?:
Rma has been amazing through ...

Share On :  FacebookTwitter

5 Star Review

By : 'Troy'
Branch : Oxford, 101a Cowley Road
Services : Letting( As a Tenant )
Rent PCM : £375
Would you recommend ? : Yes
Postcode : OX42

Dec 29, 2016
People found this helpful1

Rma has been amazing through out in helping us with any issues that we came across with the house and Reyanda especially made everything quick, easy and peaceful! Many many thanks again to ... Read Full Review

Comments (0)
Was this helpful?:
Money taken from our deposit ...

Share On :  FacebookTwitter

1 Star Review

By : 'SE'
Branch : Oxford, 101a Cowley Road
Services : Letting( As a Tenant )
Rent PCM : £1425
Would you recommend ? : No
Postcode : OX4

Sep 26, 2016
People found this helpful4

Money taken from our deposit not fully justified. No mention of the issue that our flat was EXTREMELY noisy at night as it's on top of a bar, making it difficult to sleep at night. Guess why? The bar owner is the ... Read Full Review


Comments on Agent Fees

Neutral

Comments (0)
Was this helpful?:
Absolutely rubbish letting ...

Share On :  FacebookTwitter

1 Star Review

By : 'OxStu'
Branch : Oxford, 101a Cowley Road
Services : Letting( As a Tenant )
Rent PCM : £2550
Would you recommend ? : No
Postcode : OX4

Jul 26, 2016
People found this helpful5

Absolutely rubbish letting firm with no regard for the tenant - purely work for the interest of the landlord. Only ever contacted us to set up loss of our deposit which was unjustified and ongoing. Emailed them over 5 times about fixing items and they never delivered. Would avoid if you are a ... Read Full Review


What agent could do to change your mind?

Not as steep as some in the area but still heavily overpriced.


Comments on Agent Fees

Not as steep as some in the area but still heavily overpriced.

Comments (0)
Was this helpful?:
1 - 20 of 25 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

No procedure set.

Last updated at 11/1/2017, 9:01:01 AM by allAgents

Awards won by RMA Properties Ltd

Regional Awards Won by RMA Properties Ltd

Individual Branch Awards

Get in touch with
RMA Properties Ltd