Allen & Harris Pontcanna branch, Cardiff - used as a managing agent for owners overseas. Do not use this company if you want to ensure a hassle free service. They did not always advertise the property promptly in between rentals (they had to be reminded to do this several times). They had... Read Full Review

Allen and Harris are the worst Estate Agents I've encountered in over 40 years ! We wish to rent a flat or small house in Cardiff and contacted Allen and Harris. We booked a viewing of a suitable flat on the morning of Saturday, 29th June, 2019. We impressed upon them that we were travelling ... Read Full Review

Absolutely terrible agents. They will lie to you about costs, do viewings without your consent and then mess you around with your deposit. One of the worst agents I have ever dealt with, especially Sophie *- completely incompetent. There are better agents in... Read Full Review

Eve has been polite, attentive and professional in all our interactions. She has offered advice where appropriate and has a displayed knowledgeable competence in undertaking various cyclical tasks. Eve is an excellent representative of the... Read Full Review

Lucy has been very supportive and helpful throughout my tenancy. She has responded to all my queries with my patience and tried to help me in all possible... Read Full Review

For maintenance issues i have dealt with the Central Cardiff office. As with most large centralised companies there are issues which i assume is probably down to the sheer volumes of requests received. However i have to say whenever i have a critical issue that needs sorting then Helen Nash has... Read Full Review

Avoid this branch if at all possible, we have been trying to get them to get some new carpets and kitchen flooring approved by the landlord and they NEVER get back to you, citing they never recieved emails or messages. Even more laughably, the have a no walk in policy.l, so you cant even go see... Read Full Review

Allen and Harris Pontcanna (parent company Sequence) have been the worst lettings agent I have ever had to deal with. Firstly, we signed up for 12 months and at the end of the 12 months we decided to stay on for a little bit while we looked to buy a house. We were offered two very limiting... Read Full Review

I recently moved to Cardiff and as such wanted to rent before I chose a place to buy in. I went to Allen and Harris and this was probably the worst mistake I have made. Issues include them lying about the garage being empty, when I moved in the inventory was all wrong, saying dishwasher was... Read Full Review

as with other reviewers i found the service from alan and harris sadly lacking. they are disorganised,sometimes rude and very unproffesional. they appear to be very reluctant to leave there office ,which is, i would have thought a key part of the job description. in short if you want a good... Read Full Review