1 star is too generous. Hard to know where to start so bad. Inadequate references - found a tenant that ended up requiring police involvement / denied me access to own property! / cost me thousands of pounds and time. Never use these cowboys. Pinnock particularly... Read Full Review

Nida from lettings has been and continues to be managing our property just as its supposed to be done, management is what shes doing, I don t have to worry about anything to do with my property, she has it all in hand. Outstanding service from Nida. We will certainly trust more of our portfolio of... Read Full Review

They were efficient and responsive letting my flat - Tomasz was helpful arranging all the enabling work. I have used them twice, both good... Read Full Review

AVOID if you can. Really bad service. They threatened me since the first day to leave the property on the market, despite my offer was accepted by the seller, if I did not chose their mortgage broker. My mortgage was ready the day after the offer accepted and they started stalking me with... Read Full Review

Terrible customer service, unprofessional branch manager Renelle Grant, I have been trying to liaise with Renelle Grant the actual branch manager regarding a complaint of data protection breaches on her part, however she is always “unable” to get to the... Read Full Review

My experience with Barnard Marcus: AVOID. This company below any professional standards. It is because of this type of incompetence and arrogance that Real Estate agents don't always have a good reputation. Shame on Barnard Marcus: - no agents during viewings or late, no contact for 2... Read Full Review

Shout out to Ann-Marie Kirby. She's been an amazing property manager for the flat I was renting in Stockwell. She's really efficient, polite and always replied quickly to any questions I've had throughout the tenancy. Now fingers crossed for the return of the deposit, but so far... Read Full Review

Rented my apartment a few months ago but the entire process was horrible. In the winter, the boiler broke down and didn't have heating for over 4 weeks nor hot water for 2 months. The Barnard Marcus Support Center forgot my requests and calls half of the time, lost my keys when a technician... Read Full Review

Be awere from this company i have more then forthousenpound pending sine 3 month every time we have had a problem we have had to call numerous times to chase up the query, they are extremely unprofesssional every time i call them to speek regarding my money they always find an excuse,then i went ... Read Full Review

Worst agent ever, never met anyone more unprofesssional then her. She usually starts ignoring you when she's wrong, than start yelling at you at you and she can even LITTERALLY slam the door on your face (fortunatelly I was quick enought to step back). Rude, does not know how to deal with clients... Read Full Review

Renelle has been exceptional throughout the tenancy process. She was very patient and professional and went out of her way to help us find a place. I have been living in Clapham for more than 4 years and I can easily say she is one the best letting agents I have worked with. Keep up the good... Read Full Review

Renelle was extremely helpful with sorting out our rental property. Always easy to get in touch with and highly... Read Full Review

jack provided good service and made the sale of my flat a relatively easy affair. I would like to thank Jack for all his... Read Full Review

This is the first time I have sold the property. It was a buyers' market and I was very concerned about the sale. Jack kept me informed and kept the sale on track; making a very difficult time bearable. I'm very grateful to... Read Full Review

I have recently sold my property through Barnard Marcus Clapham to my regret I didn't have Barnard Marcus out to value it at the start and I initially did instruct another agent. this other agent didn't perform at all and didn't manage to conduct any viewings. Jack from Barnard Marcus proactively... Read Full Review

Renelle was the first agent I have met who was really enthusiastic about the property. In addition, she never made any claims which were beyond realistic, and she had a really good knowledge of the property. She was willing to hear to our specific requirements so that she could help us find the... Read Full Review

Really great service and very good communication throughout the whole process. I found the company very professional to work... Read Full Review

Renelle Grant and Yvette White were excellent. Professional and responsive! I did not achieve the rental I wanted but it was not through lack of trying on their... Read Full Review

Once again, Barnard Marcus found new tenants for me, with a minimum void period between tenants, at the asking... Read Full Review

Not impressed with their service at all. Every time we have had a problem we have had to call numerous times to chase up the query - they are extremely disorganised and take a long time to deal with even the simplest of requests. Also appear to have hidden fees and go about every transaction in an ... Read Full Review