I was in a student house for a year and they took months to fix anything and when they had people round, they would always do a half job. Signed the contract only a day before move in, they then made me do it twice because they took too long and the request expired. Was so last minute that I had no ... Read Full Review

Excellent up until you sign. It's all down hill from there. These are the agents that give landlords a bad name. They have an amazing view of themselves as agents, but the reality is the work is just... trash. They contiuously failed to deliver of requested repair and maintentance, the ... Read Full Review

DO NOT USE THIS ESTATE AGENTS!! Caste Estates in Beeston process more than one application at a time and completely lie to you about it. We viewed a property as soon as it went up and put our application in and paid our money straight away. Having told there would be no issues getting the property, ... Read Full Review

Dreadful company. They leave the keys to their other properties lying around in other tenants homes for months (despite being told they were left there), and seem to think the owner has a right to enter the property without seeking (and obtaining) permission. Calling an old cell phone number, and... Read Full Review

Prior to signing the original tenancy agreement Castle estates appeared to be knowledgeable and helpful. Once you have signed on the dotted line it all changes. The aftersales is appalling. I am yet to move out so can only dream of how they will find ways to rip me off before I get my bond... Read Full Review

My advice is stay away from this agent. They may seem nice and professional initially but as soon as you move out they don't want to know. I left the flat in a much better condition than i received it in and made sure everything was paid up. However, once i left Castle Estates tried to claim back... Read Full Review

Absolutely diabolical service! Avoid at all costs. Agent simply refuse ro do routine maintainance on house and have lied consistently about agreeing to do work. No communication and completely ignore calls and never call back. Big promises, very little delivered! Would never rent through... Read Full Review

We moved in around the end of winter 2011 and at first everything seemed fine and we was happy. It wasnt until little things needed doing like repairing the letterbox and the outside porch light that we noticed the company was full of lies. Then the heating went funny and we was told to bleed... Read Full Review