Spent 2 days in London just to secure a 2 bdr flat for rent. Found one, visited Coopers filled in all documentation PAID holding deposit. They called me later the same day to advice they also obtained another offer and holding deposit from another person who offered more money so had to inform... Read Full Review

Challenging Agent relationship is now going on four years and very little has been done. The agent is to act as property manager and coordinate building work, keep up building maintenance and effectively communicate. Seldom has this occurred as this once beautiful building decays and falls into... Read Full Review

Excellent service & very professional team. Was kept fully informed throughout the process of letting 2 propeties . Would highly recommend Coopers... Read Full Review

We’ve enjoyed a long relationship with Coopers, but they’ve really pulled it out of the bag on the last two flats they rented for us. Even in the current climate, they managed to secure a tenant on very short notice and with no void. Always professional, efficient and... Read Full Review

The one star may seem extreme but, the stress and anxiety caused at the end of our tenancy was just so bad. Everything was relatively smooth up until the end. A few things weren't fixed, even though we raised them as issues and sent photographs over, but it wasn't out of the ordinary... Read Full Review

Polite and courteous. Prompt and informative of all aspects of the rental process. Available most of the time to answer any queries. Moved all of the proceedings along swiftly, without any difficulties. Thank... Read Full Review

I enjoyed working with Alex and Andrew very much. They were very helpful in making my move as smooth as possible. Also, they answered every question I had... Read Full Review

I've recently moved into a property provided by this agency and the whole procedure for renting the apartment went smoothly. Alex was very efficient and helpful, always keen on clarifying any... Read Full Review

Melissa helped me to move very fast with a letting that was hugely helpful. Very attentive and accommodating. Would definitely... Read Full Review

Alex King assisted in managing my flat letting process. Alex is responsive, helpful and able to effectively replied all my queries. The process has been smooth and he updated me the progress from signing of lease to tenants moving in and provided all proper documents I requested in a timely... Read Full Review

Alex has been very efficient, courteous and responsive in letting my apartment and making sure everything went smoothly. I have used Coopers to manage my properties for eight years and they are consistently... Read Full Review

Alex and Andrew were informative, proactive and always helpful in the procuring of a new tenant for my property. I have worked with Coopers for a long time now and find all the staff, who are managed so well by Andrew Fagan, extremely efficient, competent and keep me fully informed at all stages... Read Full Review

Alex has provided great service throughout the renting process. All went smoothly, timely and friendly. Extremely proactive professional support. It was pleasure to work with... Read Full Review

The entire Coopers team, in particular Alex King, were extremely helpful when it cane securing our flat at Icon Apartments. Instructions were always clear and any queries were dealt with in a timely manner. Alex was also very understanding and patient, which made the entire experience significantly ... Read Full Review

Alex provided an exceptionally high standard of support throughout the rental process for my new flat. He remained organised and professsional at all times, ensuring that the process was swift and efficient. All of our questions were answered quickly and throughly by Alex which put us at ease... Read Full Review

Alex helped me to find my new flat. I was under tight timeline and he was both expedient and professional at every step of the process. I would highly recommend Alex to anyone looking for an... Read Full Review

I had an issue with my fridge noise as soon I as entered the new flat. He immediately sent an engineer out to help. Even tho the fridge doesn't have any problems I appreciate the effort to try to solve the... Read Full Review

Agent was swift to reply to emails, providing a good service. Transaction moved quickly and I have no negative... Read Full Review

Alex helped us with our new tenancy in 2018 and provided excellent service throughout the process. He made the effort to get in touch and respond to our queries including in the evenings and weekends. He was transparent and clear about all the processes required such as the referencing and move in... Read Full Review

I haven't come across many good letting agencies and have definitely heard more negative than positive experiences in regards to the service agencies provide. However, Alex definitely did not fall under this general trend. My case was quite urgent. I only had one week to find a new place,... Read Full Review