By : 'Emily' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : CH4
Dec 5, 2024
People found this helpful0
AVOID as a buyer unprofessional and timing.
I made 2 offers under Megan Russell working with exp. One of them wasn't submitted to the tenant whist the other I am still awaiting a response. 4 days after submitting the offer I received in writing, it had been submitted the tenant- I am... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 5th Dec 2024
AVOID as a buyer unprofessional and timing.
I made 2 offers under Megan Russell working with exp. One of them wasn't submitted to the tenant whist the other I am still awaiting a response. 4 days after submitting the offer I received in writing, it had been submitted the tenant- I am still waiting on a accept or declined communication 8 weeks later!!!! Unprofessional, poor communication and lack of respect for buyers time
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Jason simons is an incredibly ...
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1 Star Review
Jason
By : 'Brian' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : CW11
Sep 26, 2023
People found this helpful0
Jason simons is an incredibly rude and obstructive employee, would not... Read Full Review
Russell was really knowledgable and helpful, and went above and beyond proactively helping us with the sale of our property as well
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An exceptional ...
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5 Star Review
By : 'Pam' Services : Sales( As a Vendor ) Sold price : £470000 Would you recommend ? : Yes Postcode : BN42
Aug 14, 2023
People found this helpful0
I have used various estate agents over the years and when a friend recommended Russell at Exp, I was expecting much of the same - how wrong could I be. Russell is by far the best agent I've had the pleasure of working with. There aren't enough superlatives to describe Russell but here... Read Full Review
Services : Sales( As a Vendor )Date: 14th Aug 2023
I have used various estate agents over the years and when a friend recommended Russell at Exp, I was expecting much of the same - how wrong could I be. Russell is by far the best agent I've had the pleasure of working with. There aren't enough superlatives to describe Russell but here are a few - proactive, supportive, knowledgeable, honest, always available and empathetic. Being in a chain is stressful but Russell made sure I was kept informed throughout the sales process. He went above and beyond my expectations and I can't thank him enough. If you're looking for an exceptional agent to guide you through buying or selling, look no further! Thank you Russell.
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I would just like to share ...
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5 Star Review
Samantha
By : 'Reviewer' Services : Sales( As a Buyer ) Sold price : £180000 Would you recommend ? : Yes Postcode : B98
May 27, 2023
People found this helpful0
I would just like to share how amazing the service provided from Samantha Cerrone is. She defines the meaning of bespoke, making you feel warm and welcome and we are very grateful for her and her teams dedication and hard... Read Full Review
I would just like to share how amazing the service provided from Samantha Cerrone is. She defines the meaning of bespoke, making you feel warm and welcome and we are very grateful for her and her teams dedication and hard work.
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I would highly recommend ...
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5 Star Review
By : 'Margy' Services : Sales( As a Buyer ) Sold price : £280000 Would you recommend ? : Yes Postcode : BN14
Feb 27, 2023
People found this helpful0
Russell is probably the best estate agent I have dealt with, and I've dealt with a few! He was very diligent, and quick to respond when buying our house. I would highly recommend... Read Full Review
Russell is probably the best estate agent I have dealt with, and I've dealt with a few! He was very diligent, and quick to respond when buying our house. I would highly recommend him.
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We found working with Russell ...
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5 Star Review
By : 'Mr' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : BN3
Feb 16, 2023
People found this helpful0
We found working with Russell a pleasure. He was knowledgeable, friendly and always kept us informed of any developments. Sadly our sale didn't work out through no fault of Russell's, and we would highly recommend him for any sale or... Read Full Review
Services : Sales( As a Vendor )Date: 16th Feb 2023
We found working with Russell a pleasure. He was knowledgeable, friendly and always kept us informed of any developments. Sadly our sale didn't work out through no fault of Russell's, and we would highly recommend him for any sale or purchase.
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This is why i wouldn't ...
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1 Star Review
Adam
By : 'Honest' Services : Sales( Prospective Vendor/Buyer ) Sold price : £200000 Would you recommend ? : No Postcode : M1
Feb 12, 2023
People found this helpful6
If your thinking of selling and looking to find save money on your estate agent fees then this is one firm i would avoid.
Adam Day, the founder of UK exp has publicity told his team to increase their fees to achieve 2% or more. double what the industry standard charges!
This would mean a... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 12th Feb 2023
If your thinking of selling and looking to find save money on your estate agent fees then this is one firm i would avoid.
Adam Day, the founder of UK exp has publicity told his team to increase their fees to achieve 2% or more. double what the industry standard charges!
This would mean a typical £200,000 house would command at least £4000. £4,800 if VAT has still to be added
We are living in a poverty crisis, interest rates at their highest in a decade and he is doubling his agents fees.
Estate agents haven't had it so good. Long gone are the days when a negotiator had to work for their money. Rightmove does if all for them.
There are however good agents and bad agents out there In general, be wary of agents who overvalue only to then tell you later to drop the price. This is a well known trick carried out by unscrupulous agents only to get you signed up
Do your research on the people. Read reviews and ask friends for recommendations. But above all don't pay silly agent fees. Completely unnecessary and just greed.
There are also fixed price agents out there like Purplebricks. Its the same service you get no matter what value your property is. Fixed price fees in my view is the way forward.
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Russell ...
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5 Star Review
By : 'Paula' Services : Sales( As a Vendor ) Sold price : £280000 Would you recommend ? : Yes Postcode : TN13
Feb 6, 2023
People found this helpful2
Russell’s service is impeccable. After years of appalling service with several of the “big” name Estate Agents, Russell was a breath of fresh air. He made us feel as if we were his main priority, despite the fact that I know how busy he is.
His experience and... Read Full Review
Russell’s service is impeccable. After years of appalling service with several of the “big” name Estate Agents, Russell was a breath of fresh air. He made us feel as if we were his main priority, despite the fact that I know how busy he is. His experience and knowledge of the industry makes you feel very safe in what can only be described as a very intimidating and complicated scenario. His communication is outstanding and I have never encountered a time when I have not been able to get hold of him. This particular sale was not an easy one, especially in a time of such financial uncertainty and getting a mortgage nigh on impossible (on this particular property) he remained positive, cheerful and in control. And once all parties agreed, pushed the sale though very quickly. I cannot recommend him highly enough ?? *****
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Hove house ...
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5 Star Review
By : 'Sophy' Services : Sales( As a Vendor ) Sold price : £971250 Would you recommend ? : Yes Postcode : BN3
Jan 16, 2023
People found this helpful0
Russell was with us all the way: dealing with him was a breath of fresh air. He was available to answer all questions and respond to issues with no middle person, no administrators. He worked to understand the position of all the potential buyers to help us identify the best fit for our house sale. ... Read Full Review
Services : Sales( As a Vendor )Date: 16th Jan 2023
Russell was with us all the way: dealing with him was a breath of fresh air. He was available to answer all questions and respond to issues with no middle person, no administrators. He worked to understand the position of all the potential buyers to help us identify the best fit for our house sale. All this amidst one of the most turbulent housing markets in years. From open home to completion it took less than 3 months.
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Great ...
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5 Star Review
By : 'Declan' Services : Sales( As a Buyer ) Sold price : £970000 Would you recommend ? : Yes Postcode : BN3
Jan 14, 2023
People found this helpful0
Great experience working with Russell, very honest and professional. He is also good guy too which makes everything go a lot smoother. Russell Thank you for your efforts and I wish you every... Read Full Review
Great experience working with Russell, very honest and professional. He is also good guy too which makes everything go a lot smoother. Russell Thank you for your efforts and I wish you every success.
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Fantastically professional ...
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5 Star Review
By : 'Ben' Services : Sales( As a Buyer ) Would you recommend ? : Yes Postcode : BN1
Nov 23, 2022
People found this helpful0
Russel was amazing throughout my buying process - he was always professional and helpful, responded to all enquiries really quickly, and thanks to him the purchase went smoothly. I couldn't have asked for anyone... Read Full Review
Russel was amazing throughout my buying process - he was always professional and helpful, responded to all enquiries really quickly, and thanks to him the purchase went smoothly. I couldn't have asked for anyone better.
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Absolutely superb service ...
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5 Star Review
By : 'Sarah' Services : Sales( As a Vendor ) Would you recommend ? : Yes Postcode : BN1
Nov 20, 2022
People found this helpful0
Absolutely superb service from Russel. Really personal but professional. Took all the stress away and excellent support and knowledge with the lease extension etc made my life a lot easier. From the photos to the video with me talking about the property. Got it listed and sold in 3 weeks! Was... Read Full Review
Services : Sales( As a Vendor )Date: 20th Nov 2022
Absolutely superb service from Russel. Really personal but professional. Took all the stress away and excellent support and knowledge with the lease extension etc made my life a lot easier. From the photos to the video with me talking about the property. Got it listed and sold in 3 weeks! Was really on it talking to all the solicitors and estate agents in the chain. Always available for questions and updates. Would recommend for a seemless sale.
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Very poor ...
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1 Star Review
David
By : 'Steve' Services : Online Auctions Would you recommend ? : No Postcode : FY6
Nov 8, 2022
People found this helpful0
Very poor service. We are looking at a property for sale but cannot contact the agent. The head office tells us they will try to contact him and ring us back but do not come back. Something seems to have happened with the agent but we cannot find out and cannot move... Read Full Review
Very poor service. We are looking at a property for sale but cannot contact the agent. The head office tells us they will try to contact him and ring us back but do not come back. Something seems to have happened with the agent but we cannot find out and cannot move forward.
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The company eXp uk and the ...
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1 Star Review
Glen
By : 'Yusuf' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : E4
Sep 5, 2022
People found this helpful0
The company eXp uk and the agent named Glen Conn has scammed me and wasted my two months and £2,800 which was for solicitors and the surveyor.I went to view a property that eXp uk had and liked it I have offered and my offer was accepted the process began I booked everything ready to... Read Full Review
The company eXp uk and the agent named Glen Conn has scammed me and wasted my two months and £2,800 which was for solicitors and the surveyor.I went to view a property that eXp uk had and liked it I have offered and my offer was accepted the process began I booked everything ready to proceed but the lender of the property kept delaying and cancelling the surveyor and this happened 4 times then we found out the property has been sold to someone else.Never trust eXp Uk and the person named GLEN CONN as they have wasted our time because we found out the house was sold .Very disappointed never trust unbranded agency like eXP Uk . I have contacted the agency and all they said was they will get back to me but never happened.
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Exp doesn't properly ...
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1 Star Review
Kirk
By : 'Faith' Services : Sales( Prospective Vendor/Buyer ) Sold price : £250000 Would you recommend ? : No Postcode : LA12
Aug 8, 2022
People found this helpful0
Kirk Shephard states on his exp website that he sees things a little differently than most people. Considering most people are honest and decent, he's probably... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 8th Aug 2022
Kirk Shephard states on his exp website that he sees things a little differently than most people. Considering most people are honest and decent, he's probably right.
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Trying to view ...
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1 Star Review
By : 'L.A' Services : Online Auctions Would you recommend ? : No Postcode : S6
Jul 9, 2022
People found this helpful0
Trying to view property's that are In the Sheffield area and the service is shocking. Don't reply to messages, don't return calls !!!
I would be very unhappy if I was paying for this service. Thank god I'm not a... Read Full Review
Trying to view property's that are In the Sheffield area and the service is shocking. Don't reply to messages, don't return calls !!! I would be very unhappy if I was paying for this service. Thank god I'm not a seller!
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Absolutely terrible service. ...
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1 Star Review
By : 'Lewis' Services : Online Auctions Would you recommend ? : No Postcode : CO2
May 11, 2022
People found this helpful1
Absolutely terrible service. Was due to get a floor plan across a week prior to my viewing, every other day, sometimes daily, I call to try and chase and get it across as not once could they put me through to the agent dealing with it. They kept trying his line and was never able to speak. Also... Read Full Review
Absolutely terrible service. Was due to get a floor plan across a week prior to my viewing, every other day, sometimes daily, I call to try and chase and get it across as not once could they put me through to the agent dealing with it. They kept trying his line and was never able to speak. Also asked if it was ok to move the viewing however as it wasn't possible to get through to the agent and they kept saying they will contact me (bit never have)! Terrible service, rude, got my information wrong many times, no apology, just absolutely terrible service!! Avoid using these if you can
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Friendly and diligent ...
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5 Star Review
By : 'Natalie' Services : Land & New Homes Would you recommend ? : Yes Postcode : BN3
May 3, 2022
People found this helpful0
Russ has been extremely supportive and diligent throughout the whole process. He is only ever one call / text away if you have any queries and has helped keep up the momentum of the process. Thank you for all the hard... Read Full Review
Russ has been extremely supportive and diligent throughout the whole process. He is only ever one call / text away if you have any queries and has helped keep up the momentum of the process. Thank you for all the hard work!
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Russell is a true ...
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5 Star Review
By : 'Peter' Services : Sales( As a Vendor ) Sold price : £525000 Would you recommend ? : Yes Postcode : BN3
May 2, 2022
People found this helpful1
Russell is a true professional who listens, advises and gives assurance at all stages of the sales process. His involvement is welcome- one person- one call and always responds consistently and confidently.
Having just sold my property in Adelaide Crescent, Hove I am quite sure that the work and... Read Full Review
Russell is a true professional who listens, advises and gives assurance at all stages of the sales process. His involvement is welcome- one person- one call and always responds consistently and confidently. Having just sold my property in Adelaide Crescent, Hove I am quite sure that the work and his effort with all parties in the process contributed to the success for both the buyer and seller. His expertise made the difference.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.