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5 Star Review
Lynna
By : 'Daniela' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : LE2
Mar 14, 2024
People found this helpful0
For us is that time to change the status...from tenants to owners.But our experience with Haart was excellent.
Great service from start to finish.
Lynna Proctor from the Haart Lettings,Leicester Office was very efficient ,very attentive to our needs and great at communication.
Many thanks to... Read Full Review
Services : Letting( As a Tenant )Date: 14th Mar 2024
For us is that time to change the status...from tenants to owners.But our experience with Haart was excellent. Great service from start to finish. Lynna Proctor from the Haart Lettings,Leicester Office was very efficient ,very attentive to our needs and great at communication. Many thanks to the Haart Team !
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Very professional service ...
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5 Star Review
Kayl
By : 'Alkesh' Services : Letting( As a Owner ) Rent PCM : £135000 Would you recommend ? : Yes Postcode : LE1
Jan 10, 2024
People found this helpful0
Very professional service from this agency especially working with Kayleigh when I sold my flat last year in December, she was very good with moving the sales progression swiftly and keeping in contact with solicitors and the buyer to ensure completion for 19/12/23. Hence I have decided to place... Read Full Review
Services : Letting( As a Owner )Date: 10th Jan 2024
Very professional service from this agency especially working with Kayleigh when I sold my flat last year in December, she was very good with moving the sales progression swiftly and keeping in contact with solicitors and the buyer to ensure completion for 19/12/23. Hence I have decided to place my other apartment on the market with this agency too this year and hoping for similar professional service.
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Excellent ...
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5 Star Review
Owen
By : 'BISMARK' Services : Letting( As a Tenant ) Rent PCM : £1100 Would you recommend ? : Yes Postcode : LE2
Dec 3, 2023
People found this helpful0
In an institution that demands determination and perseverance, Owen Ali of Haart Letting - Leicester proven to be a hard working and a shining example. The countless hours of job, the dedication to research, viewing, seriousness, good communication skills and the commitment to excellence have all... Read Full Review
Services : Letting( As a Tenant )Date: 3rd Dec 2023
In an institution that demands determination and perseverance, Owen Ali of Haart Letting - Leicester proven to be a hard working and a shining example. The countless hours of job, the dedication to research, viewing, seriousness, good communication skills and the commitment to excellence have all culminated in this moment of triumph. It's not just a hardworking; it's a symbol of resilience, intelligence, and the pursuit of knowledge in regards to his job. 5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ rating is your Standard. You are one in a million. Cheers Mate ! Keeping the good work and the sky is your limit, I mean there is nothing to prevent you from being successful and useful to any institution you found yourself in the near future. We appreciate your good work.. Thank You.
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Excellent ...
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5 Star Review
Owen
By : 'RANSFORD' Services : Letting( As a Tenant ) Rent PCM : £1100 Would you recommend ? : Yes Postcode : LE2
Dec 2, 2023
People found this helpful0
In an institution that demands determination and perseverance, Owen Ali of Haart Letting - Leicester proven to be a hard working and a shining example. The countless hours of job, the dedication to research, viewing, seriousness, good communication skills and the commitment to excellence have all... Read Full Review
Services : Letting( As a Tenant )Date: 2nd Dec 2023
In an institution that demands determination and perseverance, Owen Ali of Haart Letting - Leicester proven to be a hard working and a shining example. The countless hours of job, the dedication to research, viewing, seriousness, good communication skills and the commitment to excellence have all culminated in this moment of triumph. It's not just a hardworking; it's a symbol of resilience, intelligence, and the pursuit of knowledge in regards to his job. 5 ⭐️ ⭐️ ⭐️ ⭐️ ⭐️ rating is your Standard. You are one in a million. Cheers Mate ! Keeping the good work and the sky is your limit, I mean there is nothing to prevent you from being successful and useful to any institution you found yourself in the near future. We appreciate your good work.. Thank You.
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The staff at Leicester were ...
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1 Star Review
By : 'Jeanette' Services : Letting( As a Prospective Landlord/Tenant ) Rent PCM : £695 Would you recommend ? : No Postcode : LE3
Jun 27, 2020
People found this helpful1
The staff at Leicester were pleasant enough but never rang back when they promised to . My son wanted to rent a property and he was led to believe this property was still available and they had already rented it out , it’s a disgrace. I’ve had dealings with this agency in the... Read Full Review
Services : Letting( As a Prospective Landlord/Tenant )Date: 27th Jun 2020
The staff at Leicester were pleasant enough but never rang back when they promised to . My son wanted to rent a property and he was led to believe this property was still available and they had already rented it out , it’s a disgrace. I’ve had dealings with this agency in the past and they same thing happened . I won’t be using them again.
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I have been with Haart for 2 ...
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1 Star Review
By : 'Chloe' Services : Letting( As a Tenant ) Rent PCM : £1386 Would you recommend ? : No Postcode : DE74
Jun 7, 2017
People found this helpful1
I have been with Haart for 2 years now, for a university property. Not one part of the whole thing was handled correctly. It appears to be run by people who have no contact with each other, have no idea what they are doing and are down right rude. Not only when our carbon monoxide alarm was going... Read Full Review
Comments on Agent Fees
For saying how much we paid - I would expect a full refund for the amount of absolute rubbish we have received in return
Services : Letting( As a Tenant )Date: 7th Jun 2017
I have been with Haart for 2 years now, for a university property. Not one part of the whole thing was handled correctly. It appears to be run by people who have no contact with each other, have no idea what they are doing and are down right rude. Not only when our carbon monoxide alarm was going off did they not do anything to help up, even after we called up several times for help, they said 'we will call back' and then left us until 8pm at night before WE had to call again to say we had sorted it ourselves - for all they know, we were dead in bed. Then, just as the tenancy is coming to an end, they call us up (after all 4 of us had paid our rent) telling is that we were in arrears. We politely told them no, provided them with statements that we were fully paid up. On the Friday, one gentleman said 'Okay, we will sort it and call you back Monday'. On the Monday, no phone call came. So we assumed all was well. Then on the Tuesday, I get ANOTHER phone call to say that we were in arrears. I calmly explained what had happened and that we definitely had paid. We all got several rude and disrespectful phone calls telling us that we were wrong. Eventually, one of us got mad on the phone and they said 'okay we will speak to accounts and call back' - only then for them to LEAVE A VOICE MAIL saying 'Its all sorted, you have nothing to pay, apologies for confusion'. No explanation of why, how or any sincere apology as to the grief and annoyance they had caused. So when one of us called back up to find out, it turns out that they had confused us with a previous tenancy OVER TWO YEARS AGO. Not only this, but also before they even called us to tell us that we were in 'arrears', they first telephones the landlords and bad mouthed us with no good reason or proof - especially when out rent was paid AHEAD of time. These are not the only issues by far. It took over a year to have the garden fence fixed and in this process, we received at least 5 calls a week asking what the problem was and what needed fixing. After the first week we all got tired of explaining our problem to different people, when if they just spoke to each other - it was a very simple task. It took SO long for them to organise someone to fix the fence. Every time we got a call, the person on the other end had no idea what was going on. I will stop now before I write for several thousands of words of how imcompetent, rude and what a bad renting company this is. AFter the past two years, they still haven't managed to get anyone in to take over the property for the next academic term - the landlords are VERY displeased with them and will be cancelling their contract with them. I will never ever ever touch a property that has Haarts name next to it again and I advise anyone else the same, as I know we are not the only ones.
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I want to rate as ZERO but ...
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1 Star Review
Monica
By : 'DO' Services : Letting( As a Owner ) Would you recommend ? : No Postcode : B14
Jun 1, 2017
People found this helpful1
I want to rate as ZERO but the option is not available.
I have reviewed Haart in the past and it was not good then. Since then they have stooped to a new low by committing fraud!!
1. They set up a contract for new tenants with an additional clause without my permission and advised me that I would ... Read Full Review
Services : Letting( As a Owner )Date: 1st Jun 2017
I want to rate as ZERO but the option is not available.
I have reviewed Haart in the past and it was not good then. Since then they have stooped to a new low by committing fraud!!
1. They set up a contract for new tenants with an additional clause without my permission and advised me that I would be unable to do anything about it. 2. When I went to serve notice to leave at the end of the fixed period, the tenants told me that Haart had already renewed the contract! 3. I have asked for evidence of my written consent and they have sent me a fabricated email..that I did NOT write. No email thread..nothing but a made up email. I can't believe that they are so desperate to feel the need to do this. 4. DO NOT TAKE ANY CHANCES, USE OTHER AGENTS!
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I got an offer accepted for a ...
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1 Star Review
Rakhee
By : 'DrB' Services : Sales( Prospective Vendor/Buyer ) Would you recommend ? : No Postcode : LE2
Nov 29, 2016
People found this helpful0
I got an offer accepted for a house in Leicester marketed by the Haarts Granby office. Shortly after this the house was vandalized in that some windows got broken, probably due to the fact that the house was unoccupied for a considerable period. After approximately 7 weeks of waiting for the... Read Full Review
Services : Sales( Prospective Vendor/Buyer )Date: 29th Nov 2016
I got an offer accepted for a house in Leicester marketed by the Haarts Granby office. Shortly after this the house was vandalized in that some windows got broken, probably due to the fact that the house was unoccupied for a considerable period. After approximately 7 weeks of waiting for the windows to get fixed, which did not happen, I decided to withdraw my offer. While I sympathize with the house owner for having to chase the insurer to get the windows fixed etc., what really pushed me to make this decision was a complete lack of communication from Haart on this process. Essentially, if I did not call Haart to inquire about the progress the house owner was making in dealing with the insurer, I would never hear from them, sometimes for 10 days at a time (on numerous occasions). Needless to say, the lack of care has caused Haart to loose a buyer and I feel I lost a lot of time time dealing with this estate agent. Extremely poor customer service.
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